Flashing DSL light and no internet since yesterday

I've been remarkably pleased with my BT broadband since it was installed a while back, a few hiccups with slow speeds very occasionally but on the whole very happy. Someone did warn me that I'd be very happy until I had a problem and then I would go crazy again, but am trying to avoid that!
Basically, when I left my house for work yesterday my broadband was working fine, when I got in yesterday evening I had a flashing DSL light which I've had ever since, and am trying to make do with the meagre allowance I have left on my phone and using 3G hotspot for now for urgent internet related stuff,
I've tried the BT fault finder, which says there is no network fault, and tried the broadband troubleshooter, which basically said I wasn't using a BT Home Hub so would I like to pay through the nose for a BT expert... I'm thinking there must be some communication down the line for it to be able to tell I'm not using a Home Hub?
I'm using a netgear wireless router. I've rebooted it, still get flashing light. Have switched off and left for 10 minutes in case of some kind of overheat - still get flashing light. Have checked wires and cables all firmly connected.
What are my next steps, I'm trying to avoid helpline hell until I've exhausted any other reasonable options.
Is a router likely to suddenly go wrong, or is it more likely a BT fault?
Thanks.

have you tried connecting to test socket with a new filter to see it that helps?
as phone works try quiet line test dial 17070 option 2 should be quiet and best with corded phone
anything here for your exchnage http://usertools.plus.net/exchanges/mso.php
http://usertools.plus.net/exchanges/?
http://btbusiness.custhelp.com/app/service_status
http://bt.custhelp.com/app/answers/detail/a_id/15036
http://community.plus.net/exchange-information/
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Hey All,
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Perhaps this may help you
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If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

I am upgrading wi-fi router from Airport Express to Airport Extreme. I followed set up instructions yet I am still getting the flashing amber light and cannot setup (using manual setup or the continue button). What should I do??

Hello,
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Ok bear with me as I try to explain my prediciment!
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Hi,
Duane is right in that if ACL's (access control lists) are set on the wireless access point, (as they are in my school) you will need your mac address of your airport card to add to the router.
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Your tech guy at school is probably a PC head and that's why he's been stumped. He shouldn't be.
Hope that helps.
Tim
Tech Asst
Bertschi School
Seattle, WA.
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Hi and Welcome to the Community!
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Hello,
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Message was edited by: duotwr

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