Flashing folder HELP

I let someone take my computer to fix the slowness on it and they brought it back well now.. My comp has a white screen when i power it on with a folder and a ? mark on the folder.. someone told me it may not have no operating system on it anymore so i tried to install my Mac OS X v10.2 on it and nothing happens... what should i do

I don't believe you can install 10.2 as that is a PPC version. You need to use the restore disk that came with your MacBook. That will allow you to install the Intel Tiger 10.4.? version on the hard drive.

Similar Messages

  • I got a flashing folder with a question mark. I got a new hard drive and upgraded to 4 gigs and can't open anything or reload the operating system? Help?

    I got a flashing folder with a question mark. I got a new hard drive and upgraded to 4 gigs and can't open anything or reload the operating system? Help? FYI: I have been using boot camp with windows 7 and started getting a kernal_data_Page_error and it would reboot windows, i was trying to do a chkdsk on the next reboot, but thats when i started getting this issue. I have put in a new hard drive and went from 2 gigs to 4. I can not get the computer to do anything, even the monitor does not show anything now????

    Prep your new drive:
    Drive Preparation
    1. Boot from your OS X Installer Disc. After the installer loads select your language and click on the Continue button.  When the menu bar appears select Disk Utility from the Utilities menu.
    2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area.  If it does not say "Verified" then the drive is failing or has failed and will need replacing.  SMART info will not be reported  on external drives. Otherwise, click on the Partition tab in the DU main window.
    3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID (for Intel Macs) or APM (for PPC Macs,) then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed.
    4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
    5. Set the format type to Mac OS Extended (Journaled.) Click on the Security button, check the button for Zero Data and click on OK to return to the Erase window.
    6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.
    After formatting has completed quit DU and return to the installer. Install OS X.

  • So i have a 2011 MacBook Pro and when i turned it on this morning a flashing folder came on with a question mark in the middle of it and it keeps flashing. So i tried googling any solutions and up so far nothing has worked. Please Help ?

    I tried googling several solutions, but so far nothing seems to work. Everytime i start up my laptop i press CMND+R to make it go to the repair disk utility but instead it takes me as if i have to install lion when i had Snow Leopard 10.6.8. When i do go to the repair disk utility, on the eft hand side shows two hardrives one is Untitled and another is Hitachi, i tried downloading snow leopard 10.6.8 onto a Re-writable disc  using my windows computer. When i insterted it onto the disc drive it came out under SUPER DRIVE and everytime i double click on the CD it says something about attaching images/ I also forgot to mention that the MAC OSX 10.6.8 Update shows on the left hand side on the bottom in DMG format. I dont know what else to do, please help?

    DestroyGalaxies wrote:
    a flashing folder came on with a question mark in the middle of it
    This is the firmware telling you it can't find a bootable OS X volume.
    Usually to solve this all you do is hold the option key down on the built in keyboard while booting the computer, this enters Startup Manager and then you choose OS X to boot, then in System Preferences > Startup Disk you change it to the boot volume and it tells the firmware.
    Everytime i start up my laptop i press CMND+R to make it go to the repair disk utility but instead it takes me as if i have to install lion when i had Snow Leopard 10.6.8.
    What you have is a 10.7 or 10.8 Recovery HD from when 10.7 or 10. was on the machine previously.
    The Macintosh HD partition only was erased and 10.6 installed on it, without erasing the entire drive like what should have occured to remove the Recovery HD partition.
    So you have a mucked up machine.
    i tried downloading snow leopard 10.6.8 onto a Re-writable disc  using my windows computer.
    Well there goes your problem there, your downloading illegal copies of Snow Leopard from a untrusted location.
    10.6 is not available for download, except from pirate sites. You likely have malware or a compromised system.
    I dont know what else to do, please help?
    What you need to do is call Apple via phone, tell them the make of your machine and order the appropriate 10.6 disks, they are inexpensive now. Some machines that came with 10.6.3+ origianlly need machine specific disks, other wise pre-10.6.3 Intel Macs can use the 10.6.3 white retail disks.
    Once you have the disks, you need to backup your personal information off the computer to a external storage drive using the emergency quick copy method, then disconnect it to prevent mistakes.
    Most commonly used backup methods
    Next follow this proceedure and make sure to select the ENTIRE drive on the far left with the drive makers name and size, this will erase the entire drive, then install 10.6 from the disk
    How to erase and install Snow Leopard 10.6
    When finished setup the machine and log onto the Internet and use Software Update to get current on 10.6.8
    Don't use pirated software, it's likely been compromised in some fashion.

  • When i boot i get a flashing folder with a question mark. disk utility doesnt work or read my harddrives to boot with. i installed a new SSD and its not reading that either. i have a macbook pro 2011, any help?

    So I came to this problem a while ago. M ycomputer basically froze so I was forced to shut down by holding the button down. When I started it up I got the flashing folder with a question mark. I started it up holding down the command and r keys which brought me to disk utility. Although my computer doesn't read that I have a hard drive to start it up. When I click on the disk utility app, I cannot verify or repair anything either. The buttons won't allow me to click on them. It also shows "Mac OSX Base System" which shows I have files and what not saved. I had been told that I need a new hard drive so I bought and manually installed a OWC SSD 240GB drive and when i booted the computer up it booted up yo the operating system fine with all my files and what not on there. After about twenty minutes, it froze again. I forced a shut down, restarted and the same thing happened. I am not able to choose my SSD to boot up, although thats probably because it doesn't have an operating system installed on it??
    i have a Macbook Pro 13" 2011
    any help would be great, I'm overall confused.

    ryansaint11,
    this isn’t Apple support; this is a user-to-user forum. We’re just fellow users of Apple products here.
    If you want to boot from your SSD, then you should put the SSD where your HDD currently is, and put the HDD into the optical bay. (That setup will also get you the best performance.) At the moment, you’re still booting from your HDD. Note that you will need to format your SSD in Disk Utility [with the “Mac OS X Extended (Journaled)” format] so that you can install OS X onto it.
    Since you have an Early 2011 model, it might or might not have originally come with grey installation DVDs. You will be able to find out whether it did or not by trying to use OS X Internet Recovery to install OS X onto your SSD. If it does not work, or if the installed OS turns out to be Snow Leopard, then it will have originally come with the DVDs, and you should purchase a replacement pair of DVDs from Apple or iFixit; those discs will have your MacBook Pro’s Apple Hardware Test and its iLife apps. If the installed OS turns out to be Lion, then it will not originally have come with the grey installation DVDs, and your Apple Hardware Test will be installed along with Lion, and your iLife apps will be downloadable from the Mac App Store.

  • Mac book is  starting up funny. I have a flashing folder and question mark or just a grey screen. IT at university is backed up all week and said it's the hard drive! Ugh need help in class now will be calling ASAP! Help please.

    I get either a grey screen or a flashing folder question mark. IT at my university said it wouldn't be till after the weekend and than still a few days to get it fixed so she told me to try to back it up myself because that's the only sure fire way to ensure I get all my Info. So any hints or help? They did a hardware test and they think it's my hard drive. I did a r+command restart
    And it won't let me verify the disk.... Or download mountain lion.. Okay I know I sound clueless but can anyone help me?

    Question (?) Mark, Blinking Folder, or Gray Screen at Startup
    These are related but not identical issues. Their causes are outlined in Intel-based Mac- Startup sequence and error codes, symbols. Solutions may be found in:
    A flashing question mark appears when you start your Mac
    Mac OS X- Gray screen appears during startup
    In most cases the problems may be caused by:
    Problem with the computer's PRAM - See Resetting your Mac's PRAM and NVRAM.
    Boot drive's directory has been corrupted - Repair with Disk Utility.
    Critical system files are damaged or deleted - Reinstall OS X.
    The disk drive is physically non-functional - Replace the hard drive.
    Repair the Hard Drive and Permissions
    Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    The main difference if you are using Lion or Mountain Lion is that you must first boot from the Recovery HD:
    Boot From The Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Reinstall Snow Leopard Without Erasing The drive
    1. Repair the Hard Drive and Permissions
    Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    2. Reinstall Snow Leopard
    If the drive is OK then quit DU and return to the installer.  Proceed with reinstalling OS X.  Note that the Snow Leopard installer will not erase your drive or disturb your files.  After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
    Download and install Mac OS X 10.6.8 Update Combo v1.1.
    Reinstalling Lion/Mountain Lion Without Erasing The Drive
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
    Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

  • MacBook Pro 2010: Flashing folder w/? on not responding to startup keys & I'm trying to install a new hard drive, can anyone help?

    MacBook Pro 2010: Flashing folder w/? on not responding to startup keys & I'm trying to install a new hard drive, can anyone help?

    Thanks. It started up com that disk but when I went to install it had an error message (didn't get to write out what it said). So I attempted to restore from time machine but it said there was no space, even though it's a new (replacement under warranty) HGST 1TB HD,  so I did what  I think was right and tried to partition the disk but it now says 'Partition faild...POSIX report...cannot allocate memory'.  im not sure what to do, and I'm trying to remember how the previous hd was installed and formatted for use but that was over a year ago now. Should have erased the hd first or something?

  • Help ! Flashing folder icon with question mark when starting up

    Hi, I have tried to restore my macbook pro 15 (2012 model with Yosemite OS  X) to factory settings and wipe out the hard drive but on restarting it I now just get a blank screen with a flashing folder icon with a question mark on it. Any help/advice anyone I would be very grateful for ! Thanks,  Mark

    Something didn't install properly.
    Try these in order testing your system after each to see if it's back to normal:
    1. a. Resetting your Mac's PRAM and NVRAM
        b. Intel-based Macs: Resetting the System Management Controller (SMC)
    2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
         Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
         COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the
         computer and after the chime press and hold down the OPTION key until the boot manager
         screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
    4. Reinstall Yosemite: Reboot from the Recovery HD. Select Reinstall OS X from the Utilities menu, and click on the Continue button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible
                because it is three times faster than wireless.
    5. Reinstall Yosemite from Scratch:
    Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
    How to Clean Install OS X Yosemite
    Note: You will need an active Internet connection. I suggest using Ethernet if possible
                because it is three times faster than wireless.

  • I accidentally pushed the power button of my macbookpro... it restarted but doesnt open... what appears now is a flashing FOLDER logo with a QUESTION MARK on it.. can someboby help me to fix this?

    i accidentally pushed the power button of my macbookpro... it restarted but doesnt open... what appears now is a flashing FOLDER logo with a QUESTION MARK on it.. can someboby help me to fix this?

    (Assuming you don't have a firmware boot lock set)
    First easy step...
    1. Shut down the computer if it's on (hold the power button down... until it shuts off)
    2. Press the power button
    3. Immediately press AND hold the Option key ASAP
         Hold until drive option images appear in a single row across the screen. Typically most people running 10.7 or 10.8 will see 2 drive options to boot from: the main volume they usually boot from, and a recovery volume. If your main volume pops up. Use the cursor or arrow keys to highlight/select the main volume and press enter. That should boot your main volume. Let me know what you get from this point... I'll give you more as you go along.

  • Flashing folder start-up.  HELP PLEASE

    Hey, so a few days I go I was using my MacBook Pro bought in June 2012 ( latest model), and while on safari it completely froze. Because of this I left it alone for about 30 mins, but I still had the multi coloured spinner spinning, so I decided to manual shut down my computer by holding down the power/shut off button on the right hand-side top corner. Later on I attempted to turn on my MacBook again, and the a flashing folder with a question mark appeared. So again i turned off manually using the power button. I stopped using my laptop for a few days hoping that it just needed to cool off for a bit. But surely, as I tried to turn it on again after not using for a few days the same flashing folder with the question mark appeared. I've looked online for some solutions and as a miracle I someone said to press down the shift button after turning it on before the grey screen, I did so and managed to log back in, in safe mode boot. While still in safe boot I went into system preferences -> start disk and selected which disk I wanted my MacBook to use when turning on. I then logged off and turned off my MacBook. Went back to turn it on a few minutes later and it was all in working order! So happy. However the next day I turned it on and the flashing folder with the question mark was up. I tried to do the shift old down thing again like last time but its not working!! Please help me I really need access to my laptop again!! Any suggestion will be greatly appreciated! :)

    That means the system can't find an Operating System to boot the computer from. More then likely your hard drive has died as if it was just the Mac OS X partition the system would boot to the Recovery HD partition automatically. But since that is not happening the drive is probably dead. Take it to an Apple store to be checked out and fixed under the warranty.

  • Flashing folder with a ? in it... HELP!

    I bought a refurbed late model 08 about a year ago so I'm beyond warranty.
    After leaving to get an external drive to expel some photos (I'm a photog)
    I come back to it sleeping... Woke her up n was "thinking" so hard it wouldn't even force quit so I forced it to shut down.
    Now, I can't get it to boot up... Tried everything g, I don't have a start up disk... Didn't come with one :(
    What do I do! I have to Access these photos.... All inc if a flashing folder with ? Inside.. What does that mean?
    Was running fine an hour ago... Many thanks in advance!!

    I bought a refurbed late model 08 about a year ago so I'm beyond warranty.
    After leaving to get an external drive to expel some photos (I'm a photog)
    I come back to it sleeping... Woke her up n was "thinking" so hard it wouldn't even force quit so I forced it to shut down.
    Now, I can't get it to boot up... Tried everything g, I don't have a start up disk... Didn't come with one :(
    What do I do! I have to Access these photos.... All inc if a flashing folder with ? Inside.. What does that mean?
    Was running fine an hour ago... Many thanks in advance!!

  • Flashing folder icon on startup. Please help

    My laptop won't start properly anymore after i pressed the shut down button when my laptop was running slow. When I started it up I got a flashing folder icon with a question mark.
    As of now I can only get into recovery mode by selecting the recover over the internet option.
    Inside the recovery mode I ran disk utility and it could not repair the errors
    I got errors such as invalid node and missing links
    I cannot mount the drive at all
    Is there a solution to this, maybe apart from disk warrior?
    Many thanks,
    David
    P.s I have gone in to terminal to run fsck_hsf rf /dev/disk0s2, but that could not repair either

    If you are backed up, then you can run Disk Warrior to see if you make it the internal drive readable.
    If you aren't backed up, get Prosoft Data Rescue, an external hard drive big enough to handle both your internal drive, and your installed operating system from http://www.macsales.com/
    Then boot off the 10.6 installer disc and use the Disk Utility in the installer menus to format the external hard drive to have two partitions, one large enough to have the entirety of the internal drive, and one with at least 20 GB to install 10.6, and install Data Rescue.  Once that is done, you can boot off the Data Rescue partition with the Option key at startup, and run Data Rescue to recover the internal drive to the second partition of the external drive.
    If neither Disk Warrior works, nor Data Rescue works, it is time to consider how valuable the data is. If it is several thousand dollars worth, it may be worth trying http://www.drivesavers.com/ which will cost that much to try to recover from a "dead" hard drive.
    Apple might offer an intermediate cost, though I would check with them how much it is before choosing between one and the other.

  • IMac Has Flashing Folder and Weird Buzzing/Reading Noise on Startup! Help!

    My 2008 iMac froze last nite, and now wont turn back on. It boots to a gray screen with a flashing folder with a question mark on it.
    The weird part is that as soon as i turn it on, it makes a loud buzzing/reading noise, as if its trying to read a disc or hard drive. It buzzes like this about ten times, and then stops.
    I cant find my install discs, so im currently at a total standstill. Any other solutions besides reinstall? Also, what is the weird buzzing/reading noise?
    Thanks!

    Ok I got the 10.5 install discs, but I still cant boot. I tried holding C and it gets to the Apple logo, but then the screen goes gray and says "you need to restart your computer"
    When I try holding D to run diagnostics, it gives me the language choice and then says something like this system does not support hardware test.
    I cant boot into single-user mode unless i have the install disc in, but then it just checks the install disc and says it's fine.
    Any thoughts?
    Message was edited by: SugarFree13

  • Trying to start macbook air, getting a flashing folder with question mark. Cannot restart from USB recovery stick. HELP!

    Had to perform disc repair a couple of weeks ago and reinstall to defaults. At that time had spinning wheel when trying to start. Now have flashing folder icon with question mark, and cannot enter utilities or start from recovery USB. Totally stumped at this point.

    You have not mentioned whether or not you are following procedure to switch to a different boot disk. Try holding down the option key while booting, and then all possible bootable disks will display, and allow you to choose the USB drive.

  • Flashing folder with question mark comes up at startup, HELP!

    I turned on my computer this morning (it has been working fine until then) and a flashing folder with a "?" appears.  White screen.  I don't know what to do, I held the Alt key at startup and that just gets me to a gray screen with my mouse.  I'm not too computer saavy so please let me know what I need to do! thanks!

    Reinstalling Lion Without Erasing the Drive
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
    Reinstall Lion: Select Reinstall Lion and click on the Continue button.
    Note: You can also re-download the Lion installer by opening the App Store application. Hold down the OPTION key and click on the Purchases icon in the toolbar. You should now see an active Install button to the right of your Lion purchase entry. There are situations in which this will not work. For example, if you are already booted into the Lion you originally purchased with your Apple ID or if an instance of the Lion installer is located anywhere on your computer.
    Or for Snow Leopard:
    Reinstall OS X without erasing the drive
    Do the following:
    1. Repair the Hard Drive and Permissions
    Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    2. Reinstall Snow Leopard
    If the drive is OK then quit DU and return to the installer.  Proceed with reinstalling OS X.  Note that the Snow Leopard installer will not erase your drive or disturb your files.  After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
    Download and install the Combo Updater for the version you prefer from support.apple.com/downloads/.

  • Grey screen/ flashing question mark folder help!

    my macbook starts up into the grey screen (no logo or indicator) and will eventually go into the flashing folder with the question mark. After hours of scouring forums I have tried the following things:
    restart holding c with install disc in -> macbook spins disk, thinks, ejects disk
    restart holding option -> grey screen, this time with movable cursor, does not advance from there. i left it for about ten minutes- should i leave it longer?
    reset PMU as per Apple article -> no effect
    reset PRAM as per Apple article -> no effect
    i'm beginning to become resigned to the fact that it might be an HDD issue. i feel as though i should still be able to boot from disc. i could be wrong. just wondering if anyone has ANY other suggestions before going to Apple for repairs.

    If the computer is under warranty the cost is carried by Apple. If it isn't, here's what I'd do...then again, I'm a tech and have access to lots of equipment. First I'd remove the drive (easy to do. turn off the computer, remove the battery, remove the little gate, remove the drive. The instructions are in the little booklet that came with the computer) and put it into an enclosure, connect to another computer and run drive diagnostics. If the drive can be repaired I'd format it, clone from my backup, and return to the computer. If the drive is dead I'd buy a new drive, clone from my backup, and be back up and running. There's a third, remote possibility - that the problem is the logic board and not the drive. But it is remote.
    What I'm getting at here is that yes, you can do it yourself but...you probably don't have an enclosure for a 2.5" drive so you'll probably just have to assume the drive is toast and buy a new one - check out NewEgg or Macsales.com. Without the external drive enclosure you give up the chance of restoring the drive and recovering data. Then again, if you can't anyway you'll have wasted $$$ on an enclosure you didn't need.
    Instead of worrying about what you've heard, call the local store and get a quote on replacing the drive and installing a drive that you bring yourself. That'll give you a ballpark figure to work with and you can move forward from there.

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