Flashing Mouse pointer when sharing desktop
I have a problem when sharing my desktop - The Flashing Mouse pointer makes me ill. It's like a seizure-inducing strobe and gives me instant nausea.
I read that this flashing is by design. If this is the case, can anyone suggest a workaround or an alternative version of Lync/OCS since I need to share my desktop as part of my job so this is a real problem for me.
Thanks
Tom
When others control your desktop, it is unavoidable to see the flashing mouse pointer.
If you just want to share specific programs, you can choose share program only.
Lisa Zheng
TechNet Community Support
Similar Messages
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Recently upgraded from 6 to 7 and now users are reporting that when sharing desktops there is a massive delay. Also recorded presentations frequently lock up or stutter and then restart from the beginning whereas in the past they were fine.
Any thoughts on this would be appreciated. ThanksWhen others control your desktop, it is unavoidable to see the flashing mouse pointer.
If you just want to share specific programs, you can choose share program only.
Lisa Zheng
TechNet Community Support -
T440P [20AN] - Lync 2013 Crashing When Sharing Desktop - Intel Driver
Hello,
After updating to the latest video drivers from the ThinkVantage Update Retriever, our Lync clients crash when sharing desktop on our T440P series and X240 series. I noticed when I uninstall the video driver I am able to screen share without incident. Also, if I update the driver from Windows Update I am able to share successfully. We use the update retriever and thininstaller to install our drivers in our environment. I have tried uninstalling the Lync updates all the way down to the base version and experience the same issue at every level. It crashes 100% of the time when sharing desktop. I have tested it on T440p machines in our environment that do not have the latest display driver, and no crashes occurred. Here are the specifics:
Thinkpad X240 [20AL]
Thinkpad T440p [20AN]
ThinkVantage Update Retriever 5.00.0007
Thinkvantage Thin Installer 1.2.0010
Intel HD Graphics Driver - gid634ww (10.18.10.3412)
Microsoft Lync 2013 SP1 32 Bit (15.0.4569.1503)
Error Message from Application Log:
Faulting application name: lync.exe, version: 15.0.4569.1503, time stamp: 0x52b0af33
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time stamp: 0x53159a86
Exception code: 0x00000879
Fault offset: 0x0000c42d
Faulting process id: 0x220c
Faulting application start time: 0x01cf707ca316ae96
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office15\lync.exe
Faulting module path: C:\WINDOWS\syswow64\KERNELBASE.dll
Report Id: 9bb7c6e4-dc70-11e3-b695-5c514fb23d46
Any help or insight is greatly appreciated.
Thank you,
John
Solved!
Go to Solution.Just as an updated to this:
I'm still waiting on updated drivers to fix the issue, however, there is a workaround. If you disable Desktop Composition screen sharing will work.
Control Panel -> Performance and Information Tools -> Adjust Visual Effects -> Uncheck “Enable desktop composition
John -
Hi, I got a brand new 15" MacBook Pro a week or so back and had problems with the trackpad - when I tap to select an item the mouse pointer "bounces" off the item I'm trying to select. It happens randomly - not every time. Very irritating. Supplier got me a replacement machine, and it's doing the same thing! Is anyone else experiencing this issue? I migrated all my data and settings from my old Mac Pro (2011 model, also running Mavericks) via Time Machine - could that have an impact? Not using any non-Apple power supplies or other devices. Any input would be welcomed.
TrevorBurroughs wrote:
Hi, I got a brand new 15" MacBook Pro a week or so back and had problems with the trackpad - when I tap to select an item the mouse pointer "bounces" off the item I'm trying to select. It happens randomly - not every time. Very irritating. Supplier got me a replacement machine, and it's doing the same thing! Is anyone else experiencing this issue? I migrated all my data and settings from my old Mac Pro (2011 model, also running Mavericks) via Time Machine - could that have an impact? Not using any non-Apple power supplies or other devices. Any input would be welcomed.
Migrating user from one machine to another should not be a cause of your symptoms.
Curious two machines in a row. Did this happen before you transferred data/ or di you check.
You have 14 days to return/exchange if you are not satisfied.
You could Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379 but I don't see it.
Did you try making adjustments to trackpad settings
>Sys Pref>Trackpad> Point & Click>speed -
Photoshop CS4 is not tracking the mouse pointer when using various tools.
We have windows 7 Pro 32 bit using adobe CS4.
Core i5 and core i7 processor
4GB installed RAM
ATI 1GB 4570 Graphics card.
Also on various other hardware spec the same error.
The tool brush, pen or erase etc is not following the mouse pointer smoothly. There is a delay and if you attempt to draw quickly e.g a circle you instead get a jagged linepolygon shape. The writing is trailing the pointer by less than one second.
We have tried installing on a pc with no other software to test if there is a conflict and get the same error.
Can anyone advise what the resolution is.
ThanksTrevorBurroughs wrote:
Hi, I got a brand new 15" MacBook Pro a week or so back and had problems with the trackpad - when I tap to select an item the mouse pointer "bounces" off the item I'm trying to select. It happens randomly - not every time. Very irritating. Supplier got me a replacement machine, and it's doing the same thing! Is anyone else experiencing this issue? I migrated all my data and settings from my old Mac Pro (2011 model, also running Mavericks) via Time Machine - could that have an impact? Not using any non-Apple power supplies or other devices. Any input would be welcomed.
Migrating user from one machine to another should not be a cause of your symptoms.
Curious two machines in a row. Did this happen before you transferred data/ or di you check.
You have 14 days to return/exchange if you are not satisfied.
You could Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379 but I don't see it.
Did you try making adjustments to trackpad settings
>Sys Pref>Trackpad> Point & Click>speed -
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Thank you, this seems to have done the trick! Many thanks to all who took the time to reply.
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Wrong mouse pointer when using VNC
Hi.
I have installed Arch Linux v3.7.8 on to a VMWare virtual machine and configured VNC for remote access.
However, when accessed via VNC (using KRDC) and I open firefox for example I don't get a proper mouse pointer that allows me to select links, buttons or menus. The only pointer I get is a double headed arrow (left/right).
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Is anyone familiar with this and able to help me solve this please?
BillGusar wrote:If only KRDC has the issue and other clients don't (did you try others besides vSphere?), then the issue is in KRDC. So report it to them.
Hi Gusar,
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OS: Windows 8 Pro, with most recent Windows updateHi, littlejohnjt
This sounds like it may be an issue with the UltraNav driver. I would recommend opening the Charms Bar and selecting Search and typing Device Manager into the Search box. Lastly, select Settings beneath the Search box to filter by settings instead of programs. Once in Device Manager, open the tree for Mice and other pointing devices. Right-click on the device that appears in the tree and select Properties. From here, navigate to the Driver tab and select Uninstall... from the bottom of the list and then follow the prompts. After the device is uninstalled, restart the machine. This process allows Windows to install a generic driver, which may help your issues. If it does, I would try installing the Synaptics mouse and keyboard driver found here, as it has helped others with similar issues in the past.
Hope it helps,
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Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution!" This will help the rest of the community with similar issues identify the verified solution and benefit from it. -
Get rid of the mouse cursor when on desktop touch devices
Hi there,
I'm using sap.ui.commons controls to build my application. However, this application will sometimes be used on touch devices like large touch screen HDTV connected to a desktop Windows PC.
When clicking on a button, the button gets focussed. However, as clicking on a control moves the mouse cursor, too, the button gets a mouse over look and feel and the focus style applied.
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Regards
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have a look at this Thread: javascript - Disable hover effects on mobile browsers - Stack Overflow
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Hi,
Please help me with an issue:
Upon starting or restarting computer, pointer starts flashing with a stutter noise (at the same rhythm) also pointer selects items randomly, or won't select any.
One temporary but not permanent fix is if I deactivate then reactivate Adobe Shockwave via Firefox.
Thanks so much,
LynnThank you for your response - I'll give it a go.
Also, just to update, my iMac cursor seems to glitch a little bit less now. It seems that at least ONE of my problems may have been caused by sitting my iPhone upon my WACOM tablet. The tablet must receive some sort of disruption from having my phone on it - and removing it seems to remedy a fraction of my mouse-jumping problems - if only for a meanwhile.
The mouse cursor still does jump around on its own occasionally, and the other mouse problems do persist - so this must not be the only culprit for my array of problems. -
Blinking/flashing mouse pointer
I'm working with the demo version of Adobe Captivate 3, and
so far I'm liking it a lot. The problem I'm having, though, is that
in full-motion capture mode, the mouse cursor blinks constantly at
a high rate. It makes it hard to see where I'm clicking.
The pointer theme is Windows' default, and I tried disabling
hardware accelleration.
What is going on here?
JoshI don't use full-motion capture mode, Josh, so I may be no
help (Captivate really isn't designed to be used as a full-motion
capture device - IMHO). But obviously there is a problem, so let's
try to troubleshoot it.
Have you tried a totally different mouse scheme (Windows
Control Panel > Mouse)? To see if it is an issue with the colors
in the OS, try changing to 16 bit color mode (Control Panel >
Display > Settings). If that is no help, I think the next thing
I might look at is the color scheme of your desktop ... as in
switching to Windows Classic color scheme. That will eliminate a
few millions of colors from each slide (screen capture). Any help
yet? I am just throwing out what suggests itself, and as you can
see, I am treating it as a color or display adapter issue ... could
be entirely wrong, but we gotta start somewhere.
~regards
Larry
P.S. Welcome to the "posting" end of the Captivate User2User
Community!! -
Why does Flash add points when I "Undo"?
I converted a bitmap to vector. I am removing all the useless extra points which get created in that process. Occasionally I will mis-click and end up moving or deleting a shape. When that happens I want to use "undo". But ctrl-z and undo from the menu do not simply undo the last action. It also goes and adds useless extra points all over the place. Why? Is there a way to make it quit doing that? It looks to me like it is a very bad bug.
Has anyone else even seen this?
1) Import a graphic.
2) Do Modify > Bitmap > Trace Bitmap
3) Remove some of the extra points
4) Press ctrl-z OR do Edit > Undo Undefined
5) RESULT: the last action is undone, but several more extra points are added at various places in the graphic
Please let me know if it happens or not. -
How to export keynote to power point when sharing with other people
I had to manipulate a master's of someone else on keynote, record my slides and then post it to a discussion board, it kept removing my recording when I exported it to power point for presentation. I could not do it and I tried everything renaming it with no characters. Help!!!
PowerPoint does not support recorded presentations when exporting the recording is removed.
You will need to use a Keynote presentation without the recorded timings or usePowerPoint, Open Office or Libra Office to author a presentation with individual timings on each slide. -
Just bought Mac Mini. Connected to Samsung 40/6500 ledtv. using mouse pad but no pointer seen. Finally found the resolution working, but not the right resolution. Should be 1920x1080 @ 60 hz via HDMI. Mac Mini's best is much different from this. How can I find the right resolution on my Mac Mini.
It actually works fine on my sons Lumatron cheap tv! But not on the Samsung led tv?
To start with I used an app on my Iphone to recieve the image from the Mac Mini and then try to find the right resolution on the MAC. Because every time I choose the wrong one the display went black. I could then still see the image on my phone and troubleshoot my way through... -
Connect crashes when sharing desktop Mac
User on a Mac with latest Connect Add In which crashes when attempting to share the Desktop..
Any ideas???I have the same problem:
Signature du problème :
Nom d’événement de problème: APPCRASH
Nom de l’application: lync.exe
Version de l’application: 15.0.4675.1000
Horodatage de l’application: 54629b81
Nom du module par défaut: ntdll.dll
Version du module par défaut: 6.1.7601.18247
Horodateur du module par défaut: 521ea8e7
Code de l’exception: c0000005
Décalage de l’erreur: 0004378b
Version du système: 6.1.7601.2.1.0.256.1
Identificateur de paramètres régionaux:
1036
Informations supplémentaires sur le problème :
LCID: 1033
Lire notre déclaration de confidentialité en ligne :
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x040c
Si la déclaration de confidentialité en ligne n’est pas disponible, lisez la version hors connexion :
C:\Windows\system32\fr-FR\erofflps.txt
Could anybody help? When I intend to share screens or receive a file or send one with Lync, the App crashes...
anybody in Microsoft who could help? Thks.
Pedro
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