Flashing Question Mark Folder - Cannot Eject Disc - Problem Startup

My Macbook will not start up. I get a flashing question mark folder and will not startup.
Also, I have a dvd inside that will not eject.
Any suggestions?

You will need to reinstall OS X. Try this:
How to Perform an Archive and Install
1. Be sure to use Disk Utility first to repair the disk before performing the Archive and Install.
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior (4.0 for Tiger) and/or TechTool Pro (4.5.2 for Tiger) to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Do not proceed with an Archive and Install if DU reports errors it cannot fix. In that case use Disk Warrior and/or TechTool Pro to repair the hard drive. If neither can repair the drive, then you will have to erase the drive and reinstall from scratch.
3. Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When you reach the screen to select a destination drive click once on the destination drive then click on the Option button. Select the Archive and Install option. You have an option to preserve users and network preferences. Only select this option if you are sure you have no corrupted files in your user accounts. Otherwise leave this option unchecked. Click on the OK button and continue with the OS X Installation.
4. Upon completion of the Archive and Install you will have a Previous System Folder in the root directory. You should retain the PSF until you are sure you do not need to manually transfer any items from the PSF to your newly installed system.
5. After moving any items you want to keep from the PSF you should delete it. You can back it up if you prefer, but you must delete it from the hard drive.
6. You can now download a Combo Updater directly from Apple's download site to update your new system to the desired version as well as install any security or other updates. You can also do this using Software Update.
If your drive cannot be repaired then you will have to reformat the drive and install OS X from scratch.
To eject the DVD press CTRL-E while booted from the installer disc or hold the mouse button down while the computer is booting from the installer disc.

Similar Messages

Boots to flashing question mark folder and disc utility cannot locate internal hard drive

Bottling my MacBook Pro I end up with a flashing question mark folder. I reboot holding the option key to select discs and there were no options at all. I plug in an Ethernet cable and it shows a internet recovery option. I click and it downloaded a temporary recovery mode. From there I open disc utility but it doesn't find any internal hard drives. I reset the pram and I still get the flashing question mark folder. Thinking it was my internal hard drive that failed I bought and replaced the internal hd with a new one and repeated all the processes and still no internal hard drive was found. I'm stuck with the flashing question mark folder. Therefore I've concluded that it was my MacBook pros internal hard drive CABLE that had failed. Does anyone know of any other possible problems that is causing this for my MacBook Pro or know of any solutions? Or is replacing my internal hd cable the only solution? Please help!

It was the internal HD cable. I replaced it and now my MacBook Pro works

Flashing question mark folder, 3 times this week on my imac : (

My intel based 3.06 GHz imac this week is showing a flashing question mark folder. A friend says is that the hard drive is toast but well twice it was solved quickly. First time on monday I did commandoption+pr to reset NVRAM and it worked. Second time yesterday i pressed option during startup and i selected my mac os x volume. But well today nothing works : (
This flashing question mark is constantly showing up. any ideas how to force my imac to select the hard drive mac os x as the startup disk?
this doesnt work:
1. pressing option to select startup disk as i did yesterday.
2. when trying to boot from mac os x install disc pressing c during startup the imac ejects the dvd.
3. trying to start up in safe boot mode (pressing shift), verbose mode or single user mode all fails, just the flashing annoying question mark folder again.
I was reading that i could use ubuntu live-cd to transfer my data from ubuntu to an external hard drive. I downloaded, burned and then it does shows the ubuntu cd to install ubuntu (the mac os x install disc is ejected but the ubuntu cd works), but i really dont want to install ubuntu X_X I just want my imac back without installing any linux stuff.
I can do target mode with my other macs but the imac hd doesn't show up in the other macs, any way to force the HD to show via target mode in the other macs?
Any ideas? I guess my disk is failing and thats why i have been receiving these question mark folders 3 times this week.
Message was edited by: AppleSensei

if someone has the same issue, i just want to notice i solved it using ubuntu -linux- and transferring the files to an external hard drive from ubuntu, reinstalling mac os x again. When i did target mode with another mac the hard drive didnt appear in finder, but with ubuntu all worked great, i saw my files and then problem solved, i saved my data ; )
I did found annoying using ubuntu to solve this issue with my mac, but well i learnt something new, linux can also be useful when you don't want your data to be deleted as customer support told me they were going to do if i sent my mac.
Message was edited by: AppleSensei

Flashing question mark folder OS X 10.6.8. Issue is not the drive itself.

Received flashing question mark folder on a MBP5,5 running 10.6.8. Removed the drive and was able to boot on same machine with the drive plugged in as external USB. Any idea as to what the issue may be? It's not the drive itself. Bad connector? Going to update the drive to mountain lion this weekend to see if that resolves anything.

Actually, it is the drive in some way.
Question (?) Mark, Blinking Folder, or Gray Screen at Startup
These are related but not identical issues. Their causes are outlined in Intel-based Mac- Startup sequence and error codes, symbols. Solutions may be found in:
A flashing question mark appears when you start your Mac
Mac OS X- Gray screen appears during startup
In most cases the problems may be caused by:
Problem with the computer's PRAM - See Resetting your Mac's PRAM and NVRAM.
Boot drive's directory has been corrupted - Repair with Disk Utility.
Critical system files are damaged or deleted - Reinstall OS X.
The disk drive is physically non-functional - Replace the hard drive.
Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
The main difference if you are using Lion or Mountain Lion is that you must first boot from the Recovery HD:
Boot From The Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstall Snow Leopard Without Erasing The drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.
Reinstalling Lion/Mountain Lion Without Erasing The Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

IMac with flashing Question-Mark Folder

I've read all of the help on the flashing Question-Mark Folder. Nothing has helped. In fact, Disk Utility only finds 'Disk 0' with the base OS X operating system. All of the disk utility buttons are grayed out and at the top on the left of is 'Media' (not disk drive - not formatted?). When I try to recover from the internet and re-install OSX Maverick, it can't find a disk to install on. Does anyone know what happened and can this be fixed?

Question (?) Mark, Blinking Folder, or Gray Screen at Startup
These are related but not identical issues. Their causes are outlined in Intel-based Mac- Startup sequence and error codes, symbols. Solutions may be found in:
A flashing question mark appears when you start your Mac
Mac OS X- Gray screen appears during startup
In most cases the problems may be caused by one or more of these:
Problem with the computer's PRAM - See Resetting your Mac's PRAM and NVRAM.
Boot drive's directory has been corrupted - Repair with Disk Utility.
Critical system files are damaged or deleted - Reinstall OS X.
The disk drive is physically non-functional - Replace the hard drive.
Note that the information I have provided is what Apple recommends, If other users suggest different solutions than found here, then be sure what they recommend does not impact on your warranty, if any, or ability to get continuing Apple service.
Please don't start removing drives or changing cables unless you know what you are doing and have exhausted other non-invasive alternatives outlined here. If you perform any work yourself that is unapproved by Apple, then you will void any warranty you may have and lose all further Apple Support.
Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
The main difference if you are using Lion or Mountain Lion is that you must first boot from the Recovery HD. Simply boot from the Recovery HD to perform the above.
Reinstall Snow Leopard Without Erasing The drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.
Reinstalling Lion/Mountain Lion Without Erasing The Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

Hard disk in mums macbook failed, bought a new one, formatted it first. Have tried starting it with every possible key and I either get flashing question mark folder or a cursor.

Hard disk in mums macbook failed, bought a new one, used sata adapter cable to format it for mac first. Connected it and have tried starting it with every possible key combination and I either get flashing question mark folder or a cursor. A disk is stuck in it so I can't boot from OSX, and yes I have tried every option of starting to try and eject disk but none work. HELP ME!

Five ways to eject a stuck CD or DVD from the optical drive
Ejecting the stuck disc can usually be done in one of the following ways:
1. Restart the computer and after the chime press and hold down the
      left mouse button until the disc ejects.
2. Press the Eject button on your keyboard.
3. Click on the Eject button in the menubar.
4. Press COMMAND-E.
5. If none of the above work try this: Open the Terminal application in
      your Utilities folder. At the prompt enter or paste the following:
        /usr/bin/drutil eject
If this fails then try this:
Boot the computer into Single-user Mode. At the prompt enter the same command as used above. To restart the computer enter "reboot" at the prompt without quotes.
If you have a 2010 MBP or later, then you can use Internet Recovery. Start by rebooting the computer. At the chime press and hold down the COMMAND-OPTION-R keys until a Globe appears in the upper part of the screen. This process can take upwards of 15 minutes to get connected to the Apple network servers. You should eventually see the utility screen of the Recovery HD. You may now go about the process to install Mountain Lion:
Install Lion/Mountain Lion on a New HDD/SDD
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Internet Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND-OPTION- R keys until a globe appears on the screen. Wait patiently - 15-20 minutes - until the Recovery main menu appears.
Partition and Format the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your external hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed. Quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Install button. Be sure to select the correct drive to use if you have more than one.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

How do I fix the GRAY boot-up screen with FLASHING QUESTION-mark FOLDER?

When I turn on the MacBook Pro laptop, I opened up the Safari Browser and its when the problem started. It was stuck on an loading infinite loop. I decided to force quit the application and/or turn off the mac by the Menu options, It did not work. So I did a "Hard" Shut-down and restarted the Mac, the Boot up screen stood gray for like a minute until the Flashing ? Folder icon showed up!.
My sister's laptop's warranty is expired so I wonder how can I fix it without having to spend too much money on a simple troubleshooting tip.
How can I download/create a boot-up Disk/Flash Drive so I can reset it to factory settings?
I cannot access the laptop because It's kind-of software bricked if you ask me. Also, I do not know how to check the Mac OS version outside of the "About Mac" menu. I do have another Mac which is a desktop computer with a CD drive.
I would appreciate some expertise on this issue a.s.a.p. Thank you!

Ok, now I am stuck:
Why does my Mac boot its OS from the Flash Drive instead of the INTERNAL HARD DRIVE???a
If I start up my MacBook Pro, It will have the flashing question mark folder UNLESS i plug in the OS-Boot flash drive. When I at the desktop screen and work on a program, When I unplug the Flash drive, THE OS WILL CRASH AS IF I TOOK it's soul (OS x Lion) out of the body (MacBook Pro Laptop)
this is frustrating because when I did the INTERNET RECOVERY, When I install OS x Lion, the Flash Drive only show up as an option as opposed to the HDD.
I cannot format the hard-drive in DISK UTILITY because it's grayed out. This is just frustating. I never had problems with PC Windows OS recovery but this (Mac OS).

GSoD, flashing question mark folder

Okay, after reading here a bit the suggestions aren't fixing my particular issue. We have a black MacBook running 10.3.
On boot, the GSoD comes up, and then the flashing question mark folder.
Tried putting in the Install CD and pressing at various times S, C, Apple, Shift, and Option. The Option gives a cursor but nothing else.
Pulled the DIMMS, cleaned off a white dust, and then installed them one at a time. No luck.
Wife had reported slowness during the evenings but she attributed that to me being on my computer.
Thoughts?
Leam

Hi Leam,
Are you sure it's running OS X 10.3? Reason I ask, is because the MacBook was released with 10.4.6 (May 2006). So if it's running Panther then the unit was downgraded. Matter of fact, I don't even think you can put 10.3 on an Intel Mac. Not to mention, OS X 10.3 doesn't offer Rosetta support so you wouldn't be able to install Intel applications on the machine.
Regarding the flashing question mark/folder icon, that's indicative of a missing, bootable OS. Which can translate into some of the following scenarios:
1.) The OS is corrupted and needs to be repaired or reinstalled
2.) The OS cannot be located because the HD is failing or has failed
3.) The HD's connection to the logic board has been lost or damaged and thus a proper boot sequence cannot be performed.
I'm unsure where you read about the "S" key on startup, the "C" key makes sense to try and boot off the disc drive. I take it that didn't actually occur, though?
I've seen scenarios where a HD can lock up the system bus and cause boot issues, like you're experiencing. Basically it prevents the optical drive from being accessed, despite valid startup keyboard commands. If you can't boot normally or off the installation disc, the next scenario would be the following:
1.) Remove the HD from the unit, mount it into an external enclosure and attempt to boot from a CD and repair the external HD.
2.) Bring the unit into a service provider / retail store for further diagnostics.

HT1310 I have a macbook pro about 4 years old. I can't get it to open past the flashing question mark folder. However, I just tried to hold down the option key and the question mark disappeared. Still, nothing...the light is on the screen but nothing e

I have a 4 year old macbook pro and when I turn it on, the screen and fan come on but there is a flashing question mark folder that appears. Nothing beyond that point....help?

There is no installed OS or you have a dead hard drive. Start by booting from the original installer disc that came with the computer or an installer disc that has a later version than the original such as a Snow Leopard DVD. Then you can do this:
Reinstall OS X without erasing the drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.

Flashing question mark folder drives have been swapped

Hi there thank you for taking the time to read this. Spookily within days of each other 2 friends MBP's have succumbed to the flashing question mark folder upon booting. The first we swapped the drive out ran internet recovery saved what we could from the old HD and away we went.
Oddly when getting into disc utility Macintosh HD didn't exist only a tiny 1.53Gb partition called Disk0 which I assume is the recovery program????
However I have just took it apart and assumed by popping my healthy HD from my MBP into the faulty one it would boot as my Mac and troubleshoot a faulty HD
Am I wrong in thinking this, does my Mac having a Beta version of OSX affect this or do you think we are looking at a larger problem.
Many thaks
Gareth

Sort of a bump of kinds
Had various drives in and the Mac doesn't see it however plug same drives into a SATA USB adaptor and OS sees the drive. Have tried replacing the hard drive to logic board cable with same results?
Im assuming at this point the board has gone belly up. Although hardware test is report zero issues there is no startup chime and the machine refuses to recognise any discs connected in the expected manner
As always any thoughts/advise is welcome
Gareth

Flashing Question Mark Folder on Start-up

I recently starting having administration issues with my Mac Mini.
I went to update to OS 10.5.7 and when the administrator box came up asking for my password, my name was missing. After putting in the correct information, was unable to update, but received the message what my clue to password was.
Anyway, I performed a safe startup, changed the password and tried again. Same issue as before. So I started up from the Start Up Disk, and ran Disk Utilities and verified the disk and repaired any permission issues. When I started up my Mac Mini from the hard drive, I still did not have my administrator password working.
At this point, the start-up ping is gone.
I reset the Pram and had the same issue. So, I saved all important files to an external hard drive and tried to do a clean install. I was unable to do the clean install.
I removed the hard drive from my Mac Mini and installed it into a friends Mac Mini. I had complete control of my computer with no administrator password issues, the ping was there, and I could reload all saved items and still not have any issue no matter how I started up the computer. I then performed a complete erase and reinstall and still had no problems.
I reinstalled the hard drive into my Mac Mini, and I now have the Flashing Question Mark Folder with gray screen on start-up and no ping. Can't fire wire to start up, can't clone, can't start-up from disk, safe mode, etc..
Any ideas would be helpful. Most likely I will be going to the Apple Store and seeing what they can do.

generally, the flashing folder mark means it can not find the startup drive.
if you hear those kind of noises your hard drive is most likely dead. while this is almost certainly true you can try booting from the install DVD and see if the drive is visible in disk utility. if you can't insert the DVD try this. reboot and hold option at the chime. this should boot you into startup drive manager. there you should be able to insert the DVd and choose it as the startup drive. boot from the DVd and once past the language screen start disk utility from the Utilities menu at the top. see if it detects the internal drive. if it does, try repairing it. if it doesn't the drive is dead.

Persistent Flashing Question Mark Folder Icon, after Repair & Rebuild-THX!

Hello All,
Thank you in advance for any insights.
For the past week, one/two days after a force re-boot, my Quicksilver Mac (OSX 10.4.11 and OS 9 Classic) starts up with the dreaded flashing question mark folder.
The start up disk has always been on "Mac OS X, 10.4.11 on main stuff" ("main stuff" is the name of the hard drive.)
The first time, I ran DiskWarrior and rebuilt the hard drive, which is kind of new as it was replaced in April 2009. Then I ran OnyX and got a clean bill of health. The Mac was shut down at the end of the day as is my habit via turning off the power strip.
If it helps, here's part of the DiskWarrior report:
• 13 files had a directory entry with an incorrect text encoding value that was repaired.
• 340 files had a damaged extended attribute that was repaired.
• 3 folders had a directory entry with an incorrect custom icon flag that was repaired.
• Incorrect values in the Volume Information were repaired.
Disk Information:
Files: 370,719
Folders: 85,161
Free Space: 92.55 GB
Format: Mac OS Extended (Journaled)
Block Size: 4 K
Disk Sectors: 268,171,472
Media: WDC WD5000AAKB-00H8A0
The next day, the flashing question mark folder reappeared. This time I used the original system installer CD (labeled Power Mac G4 OS X Install). Disk Utility made its repairs. And this time, the computer was put to sleep instead.
In the morning, it woke up, the wireless optical mouse worked for a few seconds, the hard drive is humming along then all of a sudden the arrow (mouse) froze and none of the keys on the keyboard functioned.
After some research, I deleted the energy saver preference (powermanager.list?) and ran Disk Utility again. And again, I shut down b/c I wasn't going to use the Mac for a day or two.
This afternoon, the pesky icon reappeared at start up. At first Disk Utility didn't see the hard drive then I restarted and the hard drive was selectable though not mounted. It was repaired and verified yet once again. Btw, when I did hard drive test, the message says something to the effect that it appears to be working properly.
My question is, might anyone know what's wrong? I've been backing up after every use and I have a laptop. But I love working on the desktop and if this issue can be fixed, that would be perfect.
As an aside, I've read that I should do a clean install. Would doing a clean install mean I need to re-install OS 9 as well as all other all other software programs-Adobe Creative Suite, Quickbooks, Verizon DSL, printer drivers etc.?
One final question, can I continue to boot up from the CD, repair then restart or will I damage the computer? Once it restart, everything seems to work normally and well.
Many, many thanks for reading and any help would be greatly appreciated!
Have a wonderful weekend.
Sam

Disk damage can also affect the startup sequence, but I think what you have already done should have repaired any disk damage, or given you more information.
Once you have ruled out Disk damage, you get the flashing question mark when your Mac cannot find:
• the preferred operating System
• of the preferred version
• on the preferred startup drive.
All these items are stored in the parameter RAM, backed up by a 3.6 volt, non-recharging 1/2-AA size battery that lasts three years or so, unless you turn off all power at night.
If you cannot remember when you last changed that battery, now is a good time. Be sure to reset the PMU/PRAM after installing the new battery.
Message was edited by: Grant Bennet-Alder

HT201250 Flashing question mark folder

When I turn on my mac book a grey screen appears with a flashing question mark folder.
If I hold down the option key when I turn it on I get place my wifi password in and click on an arrow for Internet recovery.
Once the Internet recovery completes which took about 3 minutes I am then given the option to select my language the taken to the Mac OS X Utilities. There are 4 options:
1. Restore from time machine back up
2.reinstall Mac OS X
3.get help online
4.disk utility
Mac book pro information
Intel core i5
Mac OS X 10.7.5
Hoping someone can help and lead me in the right direction to fixing this!!!
Thank you

First of all, do you have backup of all your data? If not you may want to stop any troubleshooting until you have got that covered for fear of making the situation worse.
Assuming you do have backup, from your first post, where you started in Recovery mode, did you run Disk Utility (option 4) to see if it could discover/fix any problems? If not, open Disk Utility, select Macintosh HD on the left and click on 'repair disk'. If anything gets changed/fixed/altered, click on repair disk again until you get a 'clean pass' and then restart as normal from the Apple menu.

Flashing question mark folder at start, broken CD drive, warranty Q's.

Hello! Thanks for reading.
Okay, so here's the background: I was just chilling around the house yesterday with my macbook, and it freezes, with no response from the touchpad or keyboard. I figure no problem, and just turn it off and on again. And then thats when I got the flashing question mark folder.
So I hopped on my family's PC to do some research, hoping to be able to fix it myself. Turns out the best way to fix it is to pop in the disk that came with the computer during start up... which I can't do because my disk drive is broken. I also tried other things, like pressing various keys (ctrl + option + p + r, or something like that)... and that didn't work.
The disk drive broke when I was at school, and as it was finals week, I had no time to get my computer to a genius bar. Then I moved quite a distance (see below), a process which has taken up most of my summer and made me quite busy to the point it has taken my macbook pretty much dying on me to get it to a genius bar. Gah.
So I guess I have a lot of questions now.
My computer is JUST a year old, by give or take a week or two.
I bought my computer from an authorized U.S. reseller in Japan while I was living there (I live in the US now, which I definitely wasn't expecting a year ago)... and no contact from apple came to buy apple care. Is it possible that because of the circumstance under which I bought my computer, that apple may still cover any repair or replacement fees under the warranty?
Also, I made an appointment at the local genius bar. Will that be free?
Also, does anybody have any other suggestions about how to get my computer up and running away from the **** that is the question mark folder?
Much thanks! I appreciate your time.

You made 2 big mistakes. 1) Apple may or may not contact you about AppleCare (sometimes I've gotten a postcard or email and other times I've not) but it is up to you to buy it before the 1 year mark. 2) whether it was convenient to get the computer repaired at the time or not, you should have contacted Apple to get the issue in the computer. If you didn't, Apple has no reason to believe it happened after the warranty ended.
You are going to foot the bill for the repairs

Flashing question mark folder on macbook pro startup. PLEASE HELP

I have a MacBook Pro which I think is a 2011 version. When I startup the computer it comes up with the flashing question mark folder. I can't start it up via disc as I do not have the disc that came with the mac :( .

Di you try restarting and booting whilst holding down the command and R keys? Or even the command, option and R keys (assuming that you've a 2011 model)?
Some 2011 models came with discs as they shipped with Snow Leopard. Those that shipped with Lion had no discs. If your machine originally shipped with Snow Leopard, you can call Apple, with the serial number of your MBP handy, and order a set of model-specific discs (cost is, I believe, around $25 with taxes and shipping).
Please 'call back' and let us know if you've tried booting either to your Recovery partition or to Internet Recovery.
Clinton

Flashing Question Mark Folder - Cannot Eject Disc - Problem Startup

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