Flashmediaplayback only working in certain browsers?

I am having a problem with a flash media playback on my website. I have installed the flashmediaplayback.swf on my server and embedded the relevant code and the videos were playing great on my video site - no problems at all.
However I got a couple of emails from people who told me they could not see the videos on my site - they were getting just a 'black box'. So I decided to check on a different computer (my laptop) and sure enough I couldnt get the videos to play when I accessed my site via my laptop. (I got the 'blackbox' as well)
So I simply cannot figure out why the player seems to be working properly on my site, but only when accessing via certain pcs. Is this some sort of browser issue perhaps? My PC is IE8, my laptop is IE7, yet i have confirmed that someone else can watch videos using IE7, so it appears problem is not the IE browser version.
Is this something to do with the flash plugins? or would you know what is causing this strange problem, I'm baffled why videos only play for some people and not others.
Hoping someone can advise. many thanks

Hi,
FMP is hosted on Adobe servers. Are you sure it's not Strobe Media Playback you're concerned?
Can you provide more info? A link to the non-working instance?
Besides that, with the information you provided, I would ask what Flash Player version the viewers are using.

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