Flashplayer is downloaded and installed, but I can't open it.

Hi there,
I have a Macbook pro which is running Mac OS X 10.8.5 (64 bit), and I use the Safari browser. I've downloaded Flash Player 14.0.0.176, and the helper tells me that it has installed, although I can't find an icon or anything else to open it in my 'finder'.
The only thing on my system that differs from the installation help guide, is that in my Safari-preferences option, it just has 'allow plug-ins' (selected) at the bottom of this box, and there is no option for 'allow java' as per your example. I even updated my Java version, and it tells me that this in installed too (version 7, update 67) , although I can't see that in finder either. Any ideas how to fix this?
I've tried uninstalling and re-installing three times now with no success.
Anna.

Hello Anna,
Flash Player is not a program that you open by itself, so there is no icon to click to open.  It is a plugin used by the browser to view Flash content.  To determine that Flash Player is correctly installed, you can navigate to http://helpx.adobe.com/flash-player.html and click the 'check now' widget on the page.  This will tell you what version you have (14.0.0.176 is the most current version).  There is also an animation towards the bottom of the page that will play if Flash Player is correctly installed on your system.
Maria

Similar Messages

  • My business partner signed up for the acrobat xl pro, and added me to the account.  it send me an email to download and install, but after it downloads, nothing happens, can't double click on it to open, it just does nothing on the double click.  I tried

    my business partner signed up for the acrobat xl pro, and added me to the account.  it send me an email to download and install, but after it downloads, nothing happens, can't double click on it to open, it just does nothing on the double click.  I tried to download again, and still same thing.  I am on a mac with latest OS.  Does anyone know what I am doing wrong?

    he is on a pc, we bought a subscription to the license and was told it's 180 a year or 14.99 monthly per user, on the business plan.  So the sales rep on the phone walked us through adding the people who will be added to account who will need a license to use.  the sales rep said that we just need to go to that section and add users and it will email the user a link to download the file and install

  • Pages is saying it has been downloaded and installed but it is not on my Mac Book

    I have just downloaded Maverick and Pages, keynote and numbers are all saying that a new version has been downloaded and installed but they have changed the software I had already been installed, I know this because my ipad3 has had the new upgrades and the icons have changed.
    Can anybody help me please?

    No, the download doesn't change the older Pages 09. The icons on the older pages documents on the Mac changes but not the Pages 09 application. You still have the application in the Application folder.
    What you see on the iPad I can only guess. I don't have an iPad.

  • I have Creative Cloud installed and Photoshop installed, but I can not open the program itself. No idea why, everything is up to date and i was using it just fine yesterday.

    I have Creative Cloud installed and Photoshop installed, but I can not open the program itself. No idea why, everything is up to date and I was using it just fine yesterday.
    2015-02-24_1129 - DavidIpromote's library

    Try resetting Photoshop Preferences.   Use your Photoshop start icon to launch Photoshop and immediately press and hole Shift+Ctrl|CMD+Alt|Option keys   Photoshop should Prompt you with Do you want your Preferences deleted. Reply yes.   Photoshop should then delete your user ID preferences and then create a default set of preferences for your ID and start successfully.

  • I have a Macbook Pro. I updated to 10.9.4 an downloaded the trial for Creative Cloud. It downloaded and installed but will not open. I shut down and tried reinstalling. Same problem.

    I have a Macbook Pro. I updated to 10.9.4 an downloaded the trial for Creative Cloud. It downloaded and installed but will not open. I shut down and tried reinstalling. Same problem.
    Thanks.

    I stumbled upon the solution. In addition to downloading Creative Cloud, I needed to go back to the website and  download trials for the programs I want to use--Photoshop and Lightroom. Once I did that, I was in business. Would save trouble if that was made clear on the download site.
    Thanks

  • Updated but no Camera Raw 8.6. Downloaded and installed but still no CR 8.6.?

    Updated but no Camera Raw 8.6. Downloaded and installed but still no CR 8.6.? LR 8.6 wants me to install before sending to PS CC 2014. Any thoughts?

    See if this thread helps you at all:
    Where has Adobe HIDDEN the Camera RAW 8.6 update (again!)?

  • Hi Iv'e downloaded mountain lion but now can't open mail?

    Hi Iv'e downloaded mountain lion but now can't open mail?

    Office 2004 Applications Won't Work in Lion
    You must have Office 2004 which is a PPC-only suite and will not work in Lion. You need to upgrade to Office 2011 - Mactopia - or you can try the freeware suite, Libre Office, that is functionally similar to Office 2007 for Windows except it works on Lion.
    You may want to consider as well:
    These two suites are similar to Libre Office but not as current or as well-supported:
    NeoOffice
    Open Office
    And, then there is Apple's iWork suite:
    Pages - word processing and layout
    Keynote - presentation
    Numbers - spreadsheet
    Each can open and save Office compatible files. They may be purchased separately via the Mac App Store for $19.99 each.
    (Access to the Mac App Store requires Snow Leopard 10.6.6 or higher and an Apple ID.)

  • I have downloaded Firefox 4 but now can't open it, get the message that it isn't supported on this archtecture

    I have downloaded Firefox 4 but now can't open it, get the message that it isn't supported on this architecture. This is the message:
    You cannot open the application “Firefox” because it is not supported on this architecture.

    Firefox 4 doesn't run on a PowerPC Mac.
    Firefox 4 requires at least OS X 10.5 and an Intel Mac.
    * http://www.mozilla.com/firefox/4.0/system-requirements/
    For a Firefox 4 compatible version that runs on Mac OS X 10.4.11 or Mac OS X 10.5.8 (PPC) you can look at:
    * http://www.floodgap.com/software/tenfourfox/
    Firefox 3.6.x (Mac OS X 10.4 and later) can be found here:
    * http://www.mozilla.com/en-US/firefox/all-older.html

  • I downloaded new Firefox but now can't open Firefox at all. It says it is not supported on my system. How can I get the earlier version which I deleted?

    I downloaded new Firefox but now can't open Firefox at all. It says it is not supported on my system. How can I get the earlier version which I deleted?

    http://www.mozilla.com/en-US/firefox/4.0/system-requirements/ <br />
    Mac
    Operating Systems
    * Mac OS X 10.5
    * Mac OS X 10.6
    Recommended Hardware
    * Macintosh computer with an Intel x86 processor
    * 512 MB of RAM
    * 200 MB hard drive space
    For older Macs that aren't supported in Firefox 4.0, try TenFourFox for PowerPC's running Mac 10.4.11 & 10.5.8 . <br />
    http://www.floodgap.com/software/tenfourfox/

  • Photoshop Elements V7: Lost CD, made a Download and installed, but Programm denies my registered Serial (Wrong Serial Failure), What can I do, please?

    Photoshop Elements V7: destoyed CD, made a Download of the registerable Demo and installed, but at first start, when you can enter a serial: programm denies my registered serial (no input failure), What can I do, please?
    Walter

    there is no error message, but just a red cross right beside the serial i added, so there is just the opportunitiy to select "Demo". But I put in the right and registered serial!

  • Downloaded and Installed but wont work?? Help

    So everything is downloaded and installed properly but my macbookpro is telling me "You can't open the application Adobe Photoshop CS6 because it is not supported on this type of Mac."
    Any idea why?

    What processor are you using?  You can find this information by going under the Apple Menu and select About this Mac.

  • Premiere Pro CS5.5 Upgrade is Downloaded and Installed, but 5.0 Isn't Updating

    Hi there. I may be missing something very simple here, but here goes: I already have Premiere Pro CS5 on my system, and I just purchased, downloaded and installed the 5.5 upgrade a little while ago, but CS5 isn't upgrading. It's still opening as Version 5.0.3.
    It didn't ask me for my serial number at installation, which made me think it found what it was upgrading, and I've tried restarting, but to no avail.
    Any help is much appreciated. Am I missing a step?
    Thanks!
    Stephen

    Hi,
    Premiere pro CS5 and Premiere Pro CS5.5 are installed as seperate programs.
    So Premiere Pro cs5.5 might have installed as a seperate program.
    Check the all program list for the same.
    If you face issues, just contact adobe technical support.

  • I just bought my iPad Air and I'm trying to use iBooks but it's saying that  I need iOS device with iBooks.  I downloaded the app but still can't open the book

    How do I enable my iPad Air to use iBooks

    You should download and install iBooks first and then buy books from the iBooks Store. You worked backwards. Where did you but the book? Or where did you download it from?

  • Yosemite requires an update to JRE 8.0. I downloaded and installed but it still gives a message to download an install.

    After updating to Yosemite I keep getting prompts to update the Java Run Time Environment to version 8. After downloading and installing the update I am still getting the message as if the JRE is not there. Also, I cannot find it in the Applications Folder.
    Help.

    You might try installing the JRE7 version.  JRE8 is the latest version but there seem to be problems.  See the thread at https://discussions.apple.com/thread/6618044
    The JRE7 install is a manual one (see link in that thread).

  • Flash Player says it is downloaded and installed, but is never there.

    I have tried to download at least 7 times on my Windows computer.  I have turned off my virus control.  I have reset my system.  I have downloaded from Adobe and by clicking on other websites.  Active-scripting is enabled. Each time it goes through the entire process of initializing, downloading, and installing ... then it is not there and when I check it by trying to use a website that requires it, it tells me I need to download it. It always says that the download is successful. I used to have Flash Player on my computer and don't know how it was removed, but I would really like to get it back!

    What is your browser?  If IE:
    http://forums.adobe.com/thread/885448
    http://forums.adobe.com/thread/867968

Maybe you are looking for

  • Some problems with jackdmp and rosegarden

    Hello , I try to build a sound work station with archaudio, here is my configuration: kernel= 3.2.16-rt27-1-rt jack = 1.9.8 My /etc/security/limits.d/99-audio.conf @audio - rtprio 99 @audio - memlock unlimited I have sound with applications like Qsyn

  • IPhoto 6 and Photoshop Elements 4.0

    I need some help on deciding which program to buy. I can only afford one or the other right now and I know there are other programs available with iLife but right now I am only interested in the iPhoto part. Can anyone tell me the benefits of one of

  • ABAP Proxy synchronous interface - access to payload

    Hi, I have a scenario from ABAP Proxy -> XI -> Web Service. On occassion, there is an issue with calling the Web Service (unavailable for instance) and an exception is returned to the ABAP Proxy for a SystemError. I am able to catch this exception in

  • Can I FaceTime ipad3 with imac

    Can I do a Facetime call from my ipad 3  to my iMac and vice versa Do I have to "trick it with a call # ( if I use the same e-mail ) example My ipad will be in Portland and my iMac in OKC iMac is Mountain Lion iPhone to iMac and iPad to iPhone work f

  • BI Document Store and SAP Analytics

    Hi, <b>Requirement:</b> Store text in BI system which was entered through visual composer text control. <b>Background:</b> I’m trying to store some text in BI system through “CL_RSOD_DOC->SAVE”. Text written in visual composer text editor and being p