Flashplayer won't install in Mac OS X
I noticed that a few flash things wouldn't play in Firefox so tried to update Flashplayer, which didn't work.
It downloads onto my computer and I enter my password to install it, but then nothing happens.
So, I decided to uninstall Flashplayer and try again, but now it still won't install and I have no Flashplayer, so nothing works.
Help.
How to perform a "clean install" of Flash Player in Mac OS X
That'll get you up and running, unless you're using OS 10.5.8.
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Would think I'm just missing something obvious but I give up.
I have administrative privileges.
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Flash won't install on Mac v. 10.9.5
The issue is the same as the discussion about Mac v 10.10.
Here are the last view log files:
2014-08-20 09:03:28 -0400 [I] IM: ---------- log start ----------
2014-08-20 09:03:28 -0400 [I] IM: 1407
2014-08-20 09:03:29 -0400 [I] IM: 1407
2014-08-20 22:28:27 -0400 [I] IM: ---------- log end ----------
2014-08-27 10:17:30 -0400 [I] IM: ---------- log start ----------
2014-08-27 10:17:30 -0400 [I] IM: 1407
2014-08-27 10:17:31 -0400 [I] IM: 1407
2014-08-27 10:28:39 -0400 [I] IM: ---------- log end ----------
2014-08-31 14:02:57 -0400 [E] SAU: End SAU run with exit code: 2002
2014-09-03 10:25:14 -0400 [I] IM: ---------- log start ----------
2014-09-03 10:25:14 -0400 [I] IM: 1407
2014-09-03 10:25:14 -0400 [I] IM: 1407
2014-09-03 10:25:19 -0400 [I] IM: ---------- log end ----------
2014-09-10 10:43:00 -0400 [I] IM: ---------- log start ----------
2014-09-10 10:43:00 -0400 [I] IM: All install checks pass
2014-09-10 10:43:00 -0400 [I] IM: [install started]
2014-09-10 10:43:21 -0400 [I] FIN: [finalizer started]
2014-09-10 10:43:21 -0400 [I] FIN: Compression Output Path: '/Library/Internet Plug-Ins/Flash Player.plugin'.
2014-09-10 10:43:21 -0400 [I] FIN: Compression Input Path: '/Library/Internet Plug-Ins/Flash Player.plugin.lzma'.
2014-09-10 10:43:24 -0400 [E] FIN: Unable to create directory '(null)'.
2014-09-10 10:43:24 -0400 [E] FIN: [finalizer failed]
installer: Package name is Adobe Flash Player
installer: Upgrading at base path /
installer: The upgrade was successful.
2014-09-10 10:43:28 -0400 [I] IM: [install succeeded]
2014-09-10 10:43:28 -0400 [I] IM: ---------- log end ----------
2014-09-10 12:17:54 -0400 [I] IM: ---------- log start ----------
2014-09-10 12:17:54 -0400 [I] IM: 1407
2014-09-10 12:17:54 -0400 [I] IM: 1407
2014-09-12 13:38:03 -0400 [I] IM: ---------- log end ----------
2014-10-09 03:22:32 -0400 [E] SAU: End SAU run with exit code: 2002
2014-10-15 17:45:59 -0400 [I] IM: ---------- log start ----------
2014-10-15 17:45:59 -0400 [I] IM: 1407
2014-10-15 17:46:00 -0400 [I] IM: 1407
2014-10-15 17:46:03 -0400 [I] IM: ---------- log end ----------
2014-10-27 10:11:58 -0400 [I] IM: ---------- log start ----------
2014-10-27 10:11:59 -0400 [I] IM: 1387
2014-10-27 10:11:59 -0400 [I] IM: 1387
2014-10-27 10:12:02 -0400 [I] IM: ---------- log end ----------
2014-11-03 08:58:11 -0500 [I] IM: ---------- log start ----------
2014-11-03 08:58:11 -0500 [I] IM: All install checks pass
2014-11-03 08:58:11 -0500 [W] IM: Unexpected umask value for process: 0
2014-11-03 08:58:14 -0500 [E] IM: User has 1 process that needs to be closed.
2014-11-03 08:58:14 -0500 [E] IM: Install failed with error code: 17.
2014-11-03 08:58:14 -0500 [I] IM: ---------- log end ----------
2014-11-03 08:59:08 -0500 [I] IM: ---------- log start ----------
2014-11-03 08:59:08 -0500 [I] IM: All install checks pass
2014-11-03 08:59:08 -0500 [W] IM: Unexpected umask value for process: 0
2014-11-03 08:59:10 -0500 [I] IM: User does not have any processes that need to be closed.
2014-11-03 08:59:10 -0500 [I] IM: [install started]
2014-11-03 08:59:10 -0500 [E] RA: Unable to launch FPInstallHelper. Error = 'launch path not accessible'
2014-11-03 08:59:10 -0500 [E] RA:
Attributes for '/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/FPInstallHelper':
NSFileCreationDate = "2014-09-24 23:00:11 +0000";
NSFileExtensionHidden = 0;
NSFileGroupOwnerAccountID = 0;
NSFileGroupOwnerAccountName = wheel;
NSFileHFSCreatorCode = 0;
NSFileHFSTypeCode = 0;
NSFileModificationDate = "2014-09-24 23:00:11 +0000";
NSFileOwnerAccountID = 0;
NSFileOwnerAccountName = root;
NSFilePosixPermissions = 2541;
NSFileReferenceCount = 1;
NSFileSize = 22784;
NSFileSystemFileNumber = 15957974;
NSFileSystemNumber = 16777218;
NSFileType = NSFileTypeRegular;
2014-11-03 08:59:10 -0500 [E] RA:
Attributes for '/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T':
NSFileCreationDate = "2014-11-02 19:47:04 +0000";
NSFileExtensionHidden = 0;
NSFileGroupOwnerAccountID = 0;
NSFileGroupOwnerAccountName = wheel;
NSFileModificationDate = "2014-11-03 13:59:10 +0000";
NSFileOwnerAccountID = 0;
NSFileOwnerAccountName = root;
NSFilePosixPermissions = 449;
NSFileReferenceCount = 8;
NSFileSize = 272;
NSFileSystemFileNumber = 15937588;
NSFileSystemNumber = 16777218;
NSFileType = NSFileTypeDirectory;
2014-11-03 08:59:10 -0500 [E] IM: [install failed: 30]
2014-11-03 08:59:10 -0500 [E] IM: Install failed with error code: 30.
2014-11-03 08:59:10 -0500 [I] IM: ---------- log end ----------
2014-11-03 08:59:39 -0500 [I] IM: ---------- log start ----------
2014-11-03 08:59:39 -0500 [I] IM: All install checks pass
2014-11-03 08:59:39 -0500 [W] IM: Unexpected umask value for process: 0
2014-11-03 08:59:42 -0500 [E] IM: User has 1 process that needs to be closed.
2014-11-03 08:59:42 -0500 [E] IM: Install failed with error code: 17.
2014-11-03 08:59:42 -0500 [I] IM: ---------- log end ----------
2014-11-03 09:00:51 -0500 [I] IM: ---------- log start ----------
2014-11-03 09:00:51 -0500 [I] IM: All install checks pass
2014-11-03 09:00:51 -0500 [W] IM: Unexpected umask value for process: 0
2014-11-03 09:00:52 -0500 [I] IM: User does not have any processes that need to be closed.
2014-11-03 09:00:52 -0500 [I] IM: [install started]
2014-11-03 09:00:53 -0500 [E] RA: Unable to launch FPInstallHelper. Error = 'launch path not accessible'
2014-11-03 09:00:53 -0500 [E] RA:
Attributes for '/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/FPInstallHelper':
NSFileCreationDate = "2014-09-24 23:00:11 +0000";
NSFileExtensionHidden = 0;
NSFileGroupOwnerAccountID = 0;
NSFileGroupOwnerAccountName = wheel;
NSFileHFSCreatorCode = 0;
NSFileHFSTypeCode = 0;
NSFileModificationDate = "2014-09-24 23:00:11 +0000";
NSFileOwnerAccountID = 0;
NSFileOwnerAccountName = root;
NSFilePosixPermissions = 2541;
NSFileReferenceCount = 1;
NSFileSize = 22784;
NSFileSystemFileNumber = 15958193;
NSFileSystemNumber = 16777218;
NSFileType = NSFileTypeRegular;
2014-11-03 09:00:53 -0500 [E] RA:
Attributes for '/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T':
NSFileCreationDate = "2014-11-02 19:47:04 +0000";
NSFileExtensionHidden = 0;
NSFileGroupOwnerAccountID = 0;
NSFileGroupOwnerAccountName = wheel;
NSFileModificationDate = "2014-11-03 14:00:52 +0000";
NSFileOwnerAccountID = 0;
NSFileOwnerAccountName = root;
NSFilePosixPermissions = 449;
NSFileReferenceCount = 8;
NSFileSize = 272;
NSFileSystemFileNumber = 15937588;
NSFileSystemNumber = 16777218;
NSFileType = NSFileTypeDirectory;
2014-11-03 09:00:53 -0500 [E] IM: [install failed: 30]
2014-11-03 09:00:53 -0500 [E] IM: Install failed with error code: 30.
2014-11-03 09:00:53 -0500 [I] IM: ---------- log end ----------
2014-11-03 09:01:30 -0500 [I] IM: ---------- log start ----------
2014-11-03 09:01:30 -0500 [I] IM: All install checks pass
2014-11-03 09:01:30 -0500 [W] IM: Unexpected umask value for process: 0
2014-11-03 09:01:31 -0500 [I] IM: User does not have any processes that need to be closed.
2014-11-03 09:01:31 -0500 [I] IM: [install started]
2014-11-03 09:01:32 -0500 [E] RA: Unable to launch FPInstallHelper. Error = 'launch path not accessible'
2014-11-03 09:01:32 -0500 [E] RA:
Attributes for '/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/FPInstallHelper':
NSFileCreationDate = "2014-09-24 23:00:11 +0000";
NSFileExtensionHidden = 0;
NSFileGroupOwnerAccountID = 0;
NSFileGroupOwnerAccountName = wheel;
NSFileHFSCreatorCode = 0;
NSFileHFSTypeCode = 0;
NSFileModificationDate = "2014-09-24 23:00:11 +0000";
NSFileOwnerAccountID = 0;
NSFileOwnerAccountName = root;
NSFilePosixPermissions = 2541;
NSFileReferenceCount = 1;
NSFileSize = 22784;
NSFileSystemFileNumber = 15958359;
NSFileSystemNumber = 16777218;
NSFileType = NSFileTypeRegular;
2014-11-03 09:01:32 -0500 [E] RA:
Attributes for '/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T':
NSFileCreationDate = "2014-11-02 19:47:04 +0000";
NSFileExtensionHidden = 0;
NSFileGroupOwnerAccountID = 0;
NSFileGroupOwnerAccountName = wheel;
NSFileModificationDate = "2014-11-03 14:01:31 +0000";
NSFileOwnerAccountID = 0;
NSFileOwnerAccountName = root;
NSFilePosixPermissions = 449;
NSFileReferenceCount = 8;
NSFileSize = 272;
NSFileSystemFileNumber = 15937588;
NSFileSystemNumber = 16777218;
NSFileType = NSFileTypeDirectory;
2014-11-03 09:01:32 -0500 [E] IM: [install failed: 30]
2014-11-03 09:01:32 -0500 [E] IM: Install failed with error code: 30.
2014-11-03 09:01:32 -0500 [I] IM: ---------- log end ----------
2014-11-03 09:13:43 -0500 [I] IM: ---------- log start ----------
2014-11-03 09:13:49 -0500 [E] IM: User has 1 process that needs to be closed before the Flash Player can be uninstalled.
2014-11-03 09:13:58 -0500 [I] IM: Uninstall Started
2014-11-03 09:13:58 -0500 [I] IM: [uninstall start]
2014-11-03 09:13:58 -0500 [I] IM: user authorized
2014-11-03 09:13:58 -0500 [I] IM: [file removal start]
2014-11-03 09:13:59 -0500 [I] IM: Did not find file '/Library/Internet Plug-Ins/Shockwave Flash NP-PPC' to remove.
2014-11-03 09:13:59 -0500 [I] IM: Removed file: '/Library/Internet Plug-Ins/Flash Player.plugin'
2014-11-03 09:13:59 -0500 [I] IM: Did not find file '/Library/Internet Plug-Ins/PepperFlashPlayer/PepperFlashPlayer.plugin' to remove.
2014-11-03 09:13:59 -0500 [I] IM: Did not find file '/Library/Internet Plug-Ins/Flash Player Enabler.plugin' to remove.
2014-11-03 09:13:59 -0500 [I] IM: Removed file: '/Library/Internet Plug-Ins/flashplayer.xpt'
2014-11-03 09:13:59 -0500 [I] IM: Did not find file '/Library/Internet Plug-Ins/PepperFlashPlayer/manifest.json' to remove.
2014-11-03 09:13:59 -0500 [I] IM: Did not find file '/Users/rlogan523/Library/Internet Plug-Ins/Shockwave Flash NP-PPC' to remove.
2014-11-03 09:13:59 -0500 [I] IM: Did not find file '/Users/rlogan523/Library/Internet Plug-Ins/Flash Player.plugin' to remove.
2014-11-03 09:13:59 -0500 [I] IM: Did not find file '/Users/rlogan523/Library/Internet Plug-Ins/PepperFlashPlayer/PepperFlashPlayer.plugin' to remove.
2014-11-03 09:13:59 -0500 [I] IM: Did not find file '/Users/rlogan523/Library/Internet Plug-Ins/Flash Player Enabler.plugin' to remove.
2014-11-03 09:13:59 -0500 [I] IM: Did not find file '/Users/rlogan523/Library/Internet Plug-Ins/flashplayer.xpt' to remove.
2014-11-03 09:13:59 -0500 [I] IM: Did not find file '/Users/rlogan523/Library/Internet Plug-Ins/PepperFlashPlayer/manifest.json' to remove.
2014-11-03 09:13:59 -0500 [I] IM: Removed file: '/Library/LaunchDaemons/com.adobe.fpsaud.plist'
2014-11-03 09:13:59 -0500 [I] IM: Removed file: '/Library/Application Support/Adobe/Flash Player Install Manager/fpsaud'
2014-11-03 09:13:59 -0500 [I] IM: Removed file: '/Library/Application Support/Adobe/Flash Player Install Manager/FPSAUConfig.xml'
2014-11-03 09:13:59 -0500 [I] IM: Did not find bundle receipt to remove.
2014-11-03 09:14:08 -0500 [I] IM: Removed file: '/Library/PreferencePanes/Flash Player.prefPane'
2014-11-03 09:14:08 -0500 [I] IM: Removed PrefPane preferences from within: ~/Library/Preferences/com.apple.systempreferences.plist
2014-11-03 09:14:08 -0500 [I] IM: [file removal end]
2014-11-03 09:14:08 -0500 [I] IM: [uninstall end]
2014-11-03 09:14:08 -0500 [I] IM: Uninstall Ended
2014-11-03 09:15:02 -0500 [I] IM: ---------- log end ----------
2014-11-03 09:24:52 -0500 [I] IM: ---------- log start ----------
2014-11-03 09:24:52 -0500 [I] IM: All install checks pass
2014-11-03 09:24:52 -0500 [W] IM: Unexpected umask value for process: 0
2014-11-03 09:24:52 -0500 [I] IM: User does not have any processes that need to be closed.
2014-11-03 09:24:52 -0500 [I] IM: [install started]
2014-11-03 09:24:53 -0500 [E] RA: Unable to launch FPInstallHelper. Error = 'launch path not accessible'
2014-11-03 09:24:53 -0500 [E] RA:
Attributes for '/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/FPInstallHelper':
NSFileCreationDate = "2014-09-24 23:00:11 +0000";
NSFileExtensionHidden = 0;
NSFileGroupOwnerAccountID = 0;
NSFileGroupOwnerAccountName = wheel;
NSFileHFSCreatorCode = 0;
NSFileHFSTypeCode = 0;
NSFileModificationDate = "2014-09-24 23:00:11 +0000";
NSFileOwnerAccountID = 0;
NSFileOwnerAccountName = root;
NSFilePosixPermissions = 2541;
NSFileReferenceCount = 1;
NSFileSize = 22784;
NSFileSystemFileNumber = 15959214;
NSFileSystemNumber = 16777218;
NSFileType = NSFileTypeRegular;
2014-11-03 09:24:53 -0500 [E] RA:
Attributes for '/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T':
NSFileCreationDate = "2014-11-02 19:47:04 +0000";
NSFileExtensionHidden = 0;
NSFileGroupOwnerAccountID = 0;
NSFileGroupOwnerAccountName = wheel;
NSFileModificationDate = "2014-11-03 14:24:52 +0000";
NSFileOwnerAccountID = 0;
NSFileOwnerAccountName = root;
NSFilePosixPermissions = 449;
NSFileReferenceCount = 9;
NSFileSize = 306;
NSFileSystemFileNumber = 15937588;
NSFileSystemNumber = 16777218;
NSFileType = NSFileTypeDirectory;
2014-11-03 09:24:53 -0500 [E] IM: [install failed: 30]
2014-11-03 09:24:53 -0500 [E] IM: Install failed with error code: 30.
2014-11-03 09:24:53 -0500 [I] IM: ---------- log end ----------
2014-11-03 09:25:39 -0500 [I] IM: ---------- log start ----------
2014-11-03 09:25:39 -0500 [I] IM: All install checks pass
2014-11-03 09:25:39 -0500 [W] IM: Unexpected umask value for process: 0
2014-11-03 09:25:40 -0500 [E] IM: User has 1 process that needs to be closed.
2014-11-03 09:25:40 -0500 [E] IM: Install failed with error code: 17.
2014-11-03 09:25:40 -0500 [I] IM: ---------- log end ----------
2014-11-03 09:25:46 -0500 [I] IM: ---------- log start ----------
2014-11-03 09:25:46 -0500 [I] IM: All install checks pass
2014-11-03 09:25:46 -0500 [W] IM: Unexpected umask value for process: 0
2014-11-03 09:25:46 -0500 [I] IM: User does not have any processes that need to be closed.
2014-11-03 09:25:46 -0500 [I] IM: [install started]
2014-11-03 09:25:47 -0500 [E] RA: Unable to launch FPInstallHelper. Error = 'launch path not accessible'
2014-11-03 09:25:47 -0500 [E] RA:
Attributes for '/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/FPInstallHelper':
NSFileCreationDate = "2014-09-24 23:00:11 +0000";
NSFileExtensionHidden = 0;
NSFileGroupOwnerAccountID = 0;
NSFileGroupOwnerAccountName = wheel;
NSFileHFSCreatorCode = 0;
NSFileHFSTypeCode = 0;
NSFileModificationDate = "2014-09-24 23:00:11 +0000";
NSFileOwnerAccountID = 0;
NSFileOwnerAccountName = root;
NSFilePosixPermissions = 2541;
NSFileReferenceCount = 1;
NSFileSize = 22784;
NSFileSystemFileNumber = 15959427;
NSFileSystemNumber = 16777218;
NSFileType = NSFileTypeRegular;
2014-11-03 09:25:47 -0500 [E] RA:
Attributes for '/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T':
NSFileCreationDate = "2014-11-02 19:47:04 +0000";
NSFileExtensionHidden = 0;
NSFileGroupOwnerAccountID = 0;
NSFileGroupOwnerAccountName = wheel;
NSFileModificationDate = "2014-11-03 14:25:46 +0000";
NSFileOwnerAccountID = 0;
NSFileOwnerAccountName = root;
NSFilePosixPermissions = 449;
NSFileReferenceCount = 9;
NSFileSize = 306;
NSFileSystemFileNumber = 15937588;
NSFileSystemNumber = 16777218;
NSFileType = NSFileTypeDirectory;
2014-11-03 09:25:47 -0500 [E] IM: [install failed: 30]
2014-11-03 09:25:47 -0500 [E] IM: Install failed with error code: 30.
2014-11-03 09:25:47 -0500 [I] IM: ---------- log end ----------
2014-11-03 09:27:01 -0500 [I] IM: ---------- log start ----------
2014-11-03 09:27:01 -0500 [I] IM: All install checks pass
2014-11-03 09:27:01 -0500 [W] IM: Unexpected umask value for process: 0
2014-11-03 09:27:02 -0500 [E] IM: User has 1 process that needs to be closed.
2014-11-03 09:27:02 -0500 [E] IM: Install failed with error code: 17.
2014-11-03 09:27:02 -0500 [I] IM: ---------- log end ----------
2014-11-03 09:27:07 -0500 [I] IM: ---------- log start ----------
2014-11-03 09:27:07 -0500 [I] IM: All install checks pass
2014-11-03 09:27:07 -0500 [W] IM: Unexpected umask value for process: 0
2014-11-03 09:27:07 -0500 [I] IM: User does not have any processes that need to be closed.
2014-11-03 09:27:07 -0500 [I] IM: [install started]
2014-11-03 09:27:08 -0500 [E] RA: Unable to launch FPInstallHelper. Error = 'launch path not accessible'
2014-11-03 09:27:08 -0500 [E] RA:
Attributes for '/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/FPInstallHelper':
NSFileCreationDate = "2014-09-24 23:00:11 +0000";
NSFileExtensionHidden = 0;
NSFileGroupOwnerAccountID = 0;
NSFileGroupOwnerAccountName = wheel;
NSFileHFSCreatorCode = 0;
NSFileHFSTypeCode = 0;
NSFileModificationDate = "2014-09-24 23:00:11 +0000";
NSFileOwnerAccountID = 0;
NSFileOwnerAccountName = root;
NSFilePosixPermissions = 2541;
NSFileReferenceCount = 1;
NSFileSize = 22784;
NSFileSystemFileNumber = 15959587;
NSFileSystemNumber = 16777218;
NSFileType = NSFileTypeRegular;
2014-11-03 09:27:08 -0500 [E] RA:
Attributes for '/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T':
NSFileCreationDate = "2014-11-02 19:47:04 +0000";
NSFileExtensionHidden = 0;
NSFileGroupOwnerAccountID = 0;
NSFileGroupOwnerAccountName = wheel;
NSFileModificationDate = "2014-11-03 14:27:07 +0000";
NSFileOwnerAccountID = 0;
NSFileOwnerAccountName = root;
NSFilePosixPermissions = 449;
NSFileReferenceCount = 9;
NSFileSize = 306;
NSFileSystemFileNumber = 15937588;
NSFileSystemNumber = 16777218;
NSFileType = NSFileTypeDirectory;
2014-11-03 09:27:08 -0500 [E] IM: [install failed: 30]
2014-11-03 09:27:08 -0500 [E] IM: Install failed with error code: 30.
2014-11-03 09:27:08 -0500 [I] IM: ---------- log end ----------User named spyback gave me these instructions. Worked like a charm.
How to perform a "clean install" of Flash Player in Mac OS X -
Flash Player 9 won't install on Mac OSX(PC)
I got a prompt on a website saying that I needed to download
FlashPlayer 9 and plug-in. I downloaded the installer and tried to
install the application. When I get the test page I also get the
same prompt telling me I need the plug-in and taking me back to the
page where you download the installer. In other words, I'm going in
circles. Something is preventing the application from installing.
And most web pages have cube questionmark icons where I should be
viewing flash content.
Any suggestions would be greatly appreciatedquote:
Originally posted by:
Bflowolf
(iBook G4 1.07 GHz, 768 MB DDR SDRAM, MacOSX 10.4.9) also
running Firefox 2.0.0.3 ( tried removing and installing flash, and
reinstalling too, still no good)
Well, none of these steps have been tested (by me) on a non
Intel mac.. So maybe we need different steps for PowerPC
processors, which wouldn't necessarily make sense to me.
Can you try these steps in order please and let me know what
happens?
1. Delete the following files (or the entire folder) if they
exist:
/Library/Internet Plug-Ins/Flash Player Enabler.plugin
/Library/Internet Plug-Ins/Flash Player.plugin
/Library/Internet Plug-Ins/flashplayer.xpt
2. Repair disk permissions using the Disk Utility
(/Applications/Utilities/). For details see Apple TechDoc
"Troubleshooting permissions issues in Mac OS X".
3. Reinstall Flash Player 9.
THEN... if that fails do this:
1. Delete the following files (or the entire folder) if they
exist *(again, and yes I know it's repetitive...)*
/Library/Internet Plug-Ins/Flash Player Enabler.plugin
/Library/Internet Plug-Ins/Flash Player.plugin
/Library/Internet Plug-Ins/flashplayer.xpt
2. Run Disk Utility's "Permission Repair" again..
3. Install FP9 as root:
a. Open Terminal (/Applications/Utilities/Terminal)
b. CAREFULLY type the following line, exactly as you see it
here (there is a space after cd):
for intel macs: cd /Volumes/"Adobe Flash Player 9"/"Install
Flash Player 9 UB.app"/Contents/MacOS\
for powerPC macs: cd /Volumes/"Adobe Flash Player 9"/"Install
Flash Player 9 OSX"/Contents/MacOSClassic
c. CAREFULLY type the following line (there is a space after
sudo):
for intel macs: sudo "./Install Flash Player 9 UB"
for powerPC macs: sudo "./Install Flash Player 9 OSX"
Let me know if you see any path discrepances on the powerpc
machine. I'm looking at the paths on my macbook pro and trying to
type them out correctly on the XP box I'm doing this forum
on.. -
LR5 won't install on mac ox10.6.8
bought into the cloud for photographers. Photoshop cc loaded just fine and works great. Lightroom 5 will not install. tried safe mode, creating a root user. still not installing. Shouldn't be this difficult.
saw my answer on another question of the same problem. Lightroom 5 needs Mac OS 10.7. My current 10.6.8 won't do it.
-
Flash Player 10 won't install on Mac
I am running a Mac ibook g4 with Mac OS X V.10.4.11. I am trying to upgrade to flash player 10. In the process I uninstalled player 9 and downloaded player 10. I get the Adobe Flash Player.pkg and when I try to open it to run it it tries to open in word. I am sure it is not installed on my computer because I can no longer run any video on Youtube, I have retired to install player 9 and I run into the same problem. Is there something that I am doing wrong? Do I not want to run that file? How do I get my computer to replay videos without installing Firefox? Thank you.
Hi juano, I'm shaking my head here:-) Strange indeed. Were you able to locate the SWF for Flash Player and Shockwave Player?
They MUST be there and enabled, otherwise even tho this test indicates installed. My opinion is that the tests are looking at the Flash Player and Shockwave Player files. And evidently those files are installed. This has happened many many times with the PC's. I have had too many users report what you are and the tests show installed, but not working. If the
SWF's are not enabled, or the ActiveX Control that is used in IE, then FP will not work. As soon as they enable it, problem
solved. Now, granted that doesn't mean there may not be another problem even with the SWF & ActiveX Control enabled.
This is just something that must be confirmed before proceeding to find what other problem there may be.
This is a different test site from Adobe and it is the one the other Mac user tested on with FF and it told him he needed an
additional plug-in, which was the SWF and it was missing. It wouldn't hurt to try only using FF and it only tests for the Flash Player SWF plug-in, not the Shockwave Player.
http://adobe.com/software/flash/about
Now this test will only tell you that FP is installed and IF the SWF plug-in is missing. If you have the SWF installed, but not Enabled, it won't tell you that. That is why I wanted you to find those SWF plug-ins to make sure they were enabled. If I knew where they were located in Mac, I would tell you. I am guessing here, but I think they are in the Library where any other plug-ins are, as Quicktime, etc.
Thanks,
eidnolb -
Flash won't install on Mac 10.10
My mac is OS X yosemite version 10.10 and saying flash was out of date so I followed instructions to update didn't work tried all the trouble shooting (including uninstalling flash and try reinstalling it) didn't work. It goes there the whole download process then toward the end it starts installing then says general installation error.
DO you mean all this mumbo gumbo
2013-08-18 01:00:59 +0000 ---------- log start ----------
2013-08-18 01:00:59 +0000 All install checks pass
2013-08-18 01:00:59 +0000 [install started]
2013-08-18 01:01:10 +0000 [install succeeded]
2013-08-18 01:01:13 +0000 ---------- log end ----------
2013-08-18 01:01:12 +0000 Changing update mode to 0
2013-09-16 14:58:06 +0000 ---------- log start ----------
2013-09-16 14:58:06 +0000 1214
2013-09-16 14:58:07 +0000 1214
2013-09-16 14:58:45 +0000 18133029
2013-09-16 14:58:45 +0000 verifySignatureWithData : Message Verified!
2013-09-16 14:58:51 +0000 ---------- log end ----------
2013-09-16 14:58:56 +0000 ---------- log start ----------
2013-09-16 14:58:56 +0000 All install checks pass
2013-09-16 17:45:01 +0000 User has 1 process that needs to be closed before the Flash Player can be installed.
2013-09-16 17:45:52 +0000 [install started]
dyld: DYLD_ environment variables being ignored because main executable (/var/folders/7j/dsxkdzd903l4318tmmlx0_440000gn/T/FPInstallHelper) is setuid or setgid
dyld: DYLD_ environment variables being ignored because main executable (/System/Library/PrivateFrameworks/Install.framework/Resources/runner) is setuid or setgid
installer: Package name is PlugIn
installer: Upgrading at base path /
installer: The upgrade was successful.
sudo: no tty present and no askpass program specified
2013-09-16 17:46:03 +0000 [install completed]
2013-09-16 17:46:03 +0000 [install succeeded]
2013-09-16 17:48:15 +0000 ---------- log end ----------
2013-09-16 17:48:14 +0000 Changing update mode to 0
2013-11-18 15:17:38 +0000 ---------- log start ----------
2013-11-18 15:17:38 +0000 1389
2013-11-18 15:17:39 +0000 1389
2013-11-18 15:17:47 +0000 ---------- log end ----------
2013-11-18 15:28:59 +0000 ---------- log start ----------
2013-11-18 15:28:59 +0000 All install checks pass
2013-11-18 15:29:00 +0000 [install started]
2013-11-18 15:29:11 +0000 [install succeeded]
2013-11-18 15:29:11 +0000 ---------- log end ----------
2014-01-14 21:37:38 +0000 ---------- log start ----------
2014-01-14 21:37:38 +0000 1386
2014-01-14 21:37:39 +0000 1386
2014-01-14 21:37:44 +0000 ---------- log end ----------
2014-01-27 04:20:11 +0000 ---------- log start ----------
2014-01-27 04:20:11 +0000 1386
2014-01-27 04:20:13 +0000 1386
2014-02-07 21:45:40 +0000 ---------- log end ----------
2014-02-04 19:48:31 -0600 [I] IM: All install checks pass
2014-02-04 19:48:31 -0600 [I] IM: [install started]
2014-02-04 19:48:36 -0600 [I] FIN: [finalizer started]
2014-02-04 19:48:36 -0600 [I] FIN: Compression Output Path: '/Library/Internet Plug-Ins/Flash Player.plugin'.
2014-02-04 19:48:36 -0600 [I] FIN: Compression Input Path: '/Library/Internet Plug-Ins/Flash Player.plugin.lzma'.
2014-02-04 19:48:38 -0600 [E] FIN: Unable to create directory '(null)'.
2014-02-04 19:48:38 -0600 [E] FIN: [finalizer failed]
installer: Package name is Adobe Flash Player
installer: Upgrading at base path /
installer: The upgrade was successful.
2014-02-04 19:48:44 -0600 [I] IM: [install succeeded]
2014-02-04 19:48:44 -0600 [I] IM: ---------- log end ----------
2014-02-21 18:13:55 -0600 [I] IM: ---------- log start ----------
2014-02-21 18:13:55 -0600 [I] IM: All install checks pass
2014-02-21 18:13:55 -0600 [I] IM: [install started]
2014-02-21 18:14:00 -0600 [I] FIN: [finalizer started]
2014-02-21 18:14:00 -0600 [I] FIN: Compression Output Path: '/Library/Internet Plug-Ins/Flash Player.plugin'.
2014-02-21 18:14:00 -0600 [I] FIN: Compression Input Path: '/Library/Internet Plug-Ins/Flash Player.plugin.lzma'.
2014-02-21 18:14:02 -0600 [E] FIN: Unable to create directory '(null)'.
2014-02-21 18:14:02 -0600 [E] FIN: [finalizer failed]
installer: Package name is Adobe Flash Player
installer: Upgrading at base path /
installer: The upgrade was successful.
2014-02-21 18:14:07 -0600 [I] IM: [install succeeded]
2014-02-21 18:14:07 -0600 [I] IM: ---------- log end ----------
2014-03-07 22:39:50 -0600 [E] SAU: End SAU run with exit code: 2002
2014-03-12 23:21:23 -0500 [I] IM: ---------- log start ----------
2014-03-12 23:21:23 -0500 [I] IM: All install checks pass
2014-03-12 23:21:23 -0500 [I] IM: [install started]
2014-03-12 23:21:27 -0500 [I] FIN: [finalizer started]
2014-03-12 23:21:27 -0500 [I] FIN: Compression Output Path: '/Library/Internet Plug-Ins/Flash Player.plugin'.
2014-03-12 23:21:27 -0500 [I] FIN: Compression Input Path: '/Library/Internet Plug-Ins/Flash Player.plugin.lzma'.
2014-03-12 23:21:30 -0500 [E] FIN: Unable to create directory '(null)'.
2014-03-12 23:21:30 -0500 [E] FIN: [finalizer failed]
installer: Package name is Adobe Flash Player
installer: Upgrading at base path /
installer: The upgrade was successful.
2014-03-12 23:21:35 -0500 [I] IM: [install succeeded]
2014-03-12 23:21:35 -0500 [I] IM: ---------- log end ----------
2014-03-28 21:16:46 -0500 [E] SAU: End SAU run with exit code: 2002
2014-04-12 10:34:10 -0500 [I] IM: ---------- log start ----------
2014-04-12 10:34:10 -0500 [I] IM: 1387
2014-04-12 10:34:11 -0500 [I] IM: 1387
2014-04-12 10:34:16 -0500 [I] IM: ---------- log end ----------
2014-04-16 23:37:35 -0500 [I] IM: ---------- log start ----------
2014-04-16 23:37:35 -0500 [I] IM: All install checks pass
2014-04-16 23:37:35 -0500 [I] IM: [install started]
2014-04-16 23:37:39 -0500 [I] FIN: [finalizer started]
2014-04-16 23:37:39 -0500 [I] FIN: Compression Output Path: '/Library/Internet Plug-Ins/Flash Player.plugin'.
2014-04-16 23:37:39 -0500 [I] FIN: Compression Input Path: '/Library/Internet Plug-Ins/Flash Player.plugin.lzma'.
2014-04-16 23:37:41 -0500 [E] FIN: Unable to create directory '(null)'.
2014-04-16 23:37:41 -0500 [E] FIN: [finalizer failed]
installer: Package name is Adobe Flash Player
installer: Upgrading at base path /
installer: The upgrade was successful.
2014-04-16 23:37:47 -0500 [I] IM: [install succeeded]
2014-04-16 23:37:47 -0500 [I] IM: ---------- log end ----------
2014-04-29 09:49:02 -0500 [I] IM: ---------- log start ----------
2014-04-29 09:49:02 -0500 [I] IM: All install checks pass
2014-04-29 09:49:02 -0500 [I] IM: [install started]
2014-04-29 09:49:07 -0500 [I] FIN: [finalizer started]
2014-04-29 09:49:07 -0500 [I] FIN: Compression Output Path: '/Library/Internet Plug-Ins/Flash Player.plugin'.
2014-04-29 09:49:07 -0500 [I] FIN: Compression Input Path: '/Library/Internet Plug-Ins/Flash Player.plugin.lzma'.
2014-04-29 09:49:09 -0500 [E] FIN: Unable to create directory '(null)'.
2014-04-29 09:49:09 -0500 [E] FIN: [finalizer failed]
installer: Package name is Adobe Flash Player
installer: Upgrading at base path /
installer: The upgrade was successful.
2014-04-29 09:49:14 -0500 [I] IM: [install succeeded]
2014-04-29 09:49:14 -0500 [I] IM: ---------- log end ----------
2014-05-14 14:42:38 -0500 [I] IM: ---------- log start ----------
2014-05-14 14:42:38 -0500 [I] IM: All install checks pass
2014-05-14 14:42:38 -0500 [I] IM: [install started]
2014-05-14 14:42:43 -0500 [I] FIN: [finalizer started]
2014-05-14 14:42:43 -0500 [I] FIN: Compression Output Path: '/Library/Internet Plug-Ins/Flash Player.plugin'.
2014-05-14 14:42:43 -0500 [I] FIN: Compression Input Path: '/Library/Internet Plug-Ins/Flash Player.plugin.lzma'.
2014-05-14 14:42:44 -0500 [E] FIN: Unable to create directory '(null)'.
2014-05-14 14:42:44 -0500 [E] FIN: [finalizer failed]
installer: Package name is Adobe Flash Player
installer: Upgrading at base path /
installer: The upgrade was successful.
2014-05-14 14:42:51 -0500 [I] IM: [install succeeded]
2014-05-14 14:42:51 -0500 [I] IM: ---------- log end ----------
2014-06-19 09:48:21 -0500 [I] IM: ---------- log start ----------
2014-06-19 09:48:21 -0500 [I] IM: 1387
2014-06-19 09:48:23 -0500 [I] IM: 1387
2014-06-25 11:54:35 -0500 [E] SAU: End SAU run with exit code: 2002
2014-07-01 10:22:37 -0500 [I] IM: ---------- log end ----------
2014-07-08 16:45:48 -0500 [I] IM: ---------- log start ----------
2014-07-08 16:45:48 -0500 [I] IM: All install checks pass
2014-07-08 16:45:48 -0500 [I] IM: [install started]
2014-07-08 16:45:52 -0500 [I] FIN: [finalizer started]
2014-07-08 16:45:52 -0500 [I] FIN: Compression Output Path: '/Library/Internet Plug-Ins/Flash Player.plugin'.
2014-07-08 16:45:52 -0500 [I] FIN: Compression Input Path: '/Library/Internet Plug-Ins/Flash Player.plugin.lzma'.
2014-07-08 16:45:54 -0500 [E] FIN: Unable to create directory '(null)'.
2014-07-08 16:45:54 -0500 [E] FIN: [finalizer failed]
installer: Package name is Adobe Flash Player
installer: Upgrading at base path /
installer: The upgrade was successful.
2014-07-08 16:46:00 -0500 [I] IM: [install succeeded]
2014-07-08 16:46:00 -0500 [I] IM: ---------- log end ----------
2014-08-14 01:12:09 -0500 [I] IM: ---------- log start ----------
2014-08-14 01:12:10 -0500 [I] IM: 1407
2014-08-14 01:12:10 -0500 [I] IM: 1407
2014-08-14 01:12:13 -0500 [I] IM: ---------- log end ----------
2014-08-21 10:41:04 -0500 [I] IM: ---------- log start ----------
2014-08-21 10:41:05 -0500 [I] IM: 1407
2014-08-21 10:41:05 -0500 [I] IM: 1407
2014-08-21 10:41:07 -0500 [I] IM: ---------- log end ----------
2014-08-28 12:30:28 -0500 [I] IM: ---------- log start ----------
2014-08-28 12:30:28 -0500 [I] IM: 1407
2014-08-28 12:30:29 -0500 [I] IM: 1407
2014-08-28 12:30:33 -0500 [I] IM: ---------- log end ----------
2014-09-06 16:08:36 -0500 [I] IM: ---------- log start ----------
2014-09-06 16:08:36 -0500 [I] IM: 1407
2014-09-06 16:08:37 -0500 [I] IM: 1407
2014-09-06 16:08:42 -0500 [I] IM: ---------- log end ----------
2014-09-09 23:55:42 -0500 [I] IM: ---------- log start ----------
2014-09-09 23:55:42 -0500 [I] IM: All install checks pass
2014-09-09 23:55:42 -0500 [I] IM: [install started]
2014-09-09 23:55:46 -0500 [I] FIN: [finalizer started]
2014-09-09 23:55:46 -0500 [I] FIN: Compression Output Path: '/Library/Internet Plug-Ins/Flash Player.plugin'.
2014-09-09 23:55:46 -0500 [I] FIN: Compression Input Path: '/Library/Internet Plug-Ins/Flash Player.plugin.lzma'.
2014-09-09 23:55:48 -0500 [E] FIN: Unable to create directory '(null)'.
2014-09-09 23:55:48 -0500 [E] FIN: [finalizer failed]
installer: Package name is Adobe Flash Player
installer: Upgrading at base path /
installer: The upgrade was successful.
2014-09-09 23:55:54 -0500 [I] IM: [install succeeded]
2014-09-09 23:55:54 -0500 [I] IM: ---------- log end ----------
2014-10-09 18:56:30 -0500 [E] SAU: End SAU run with exit code: 2002
2014-10-15 13:55:14 -0500 [I] IM: ---------- log start ----------
2014-10-15 13:55:14 -0500 [I] IM: 1407
2014-10-15 13:55:15 -0500 [I] IM: 1407
2014-10-15 17:33:01 -0500 [I] IM: ---------- log end ----------
2014-10-22 15:49:57 -0500 [I] IM: ---------- log start ----------
2014-10-22 15:49:58 -0500 [I] IM: 1387
2014-10-22 15:49:58 -0500 [I] IM: 1387
2014-10-24 15:51:17 -0500 [I] IM: ---------- log end ----------
2014-10-26 12:18:59 -0500 [I] IM: ---------- log start ----------
2014-10-26 12:18:59 -0500 [I] IM: All install checks pass
2014-10-26 12:18:59 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-26 12:18:59 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-26 12:18:59 -0500 [E] IM: Install failed with error code: 17.
2014-10-26 12:18:59 -0500 [I] IM: ---------- log end ----------
2014-10-26 12:20:20 -0500 [I] IM: ---------- log start ----------
2014-10-26 12:20:20 -0500 [I] IM: All install checks pass
2014-10-26 12:20:20 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-26 12:20:20 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-26 12:20:20 -0500 [E] IM: Install failed with error code: 17.
2014-10-26 12:20:20 -0500 [I] IM: ---------- log end ----------
2014-10-26 12:20:27 -0500 [I] IM: ---------- log start ----------
2014-10-26 12:20:27 -0500 [I] IM: All install checks pass
2014-10-26 12:20:27 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-26 12:20:28 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-26 12:20:28 -0500 [E] IM: Install failed with error code: 17.
2014-10-26 12:20:28 -0500 [I] IM: ---------- log end ----------
2014-10-26 12:20:40 -0500 [I] IM: ---------- log start ----------
2014-10-26 12:20:40 -0500 [I] IM: All install checks pass
2014-10-26 12:20:40 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-26 12:20:40 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-26 12:20:40 -0500 [E] IM: Install failed with error code: 17.
2014-10-26 12:20:40 -0500 [I] IM: ---------- log end ----------
2014-10-26 12:20:50 -0500 [I] IM: ---------- log start ----------
2014-10-26 12:20:50 -0500 [I] IM: All install checks pass
2014-10-26 12:20:50 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-26 12:20:50 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-26 12:20:50 -0500 [E] IM: Install failed with error code: 17.
2014-10-26 12:20:50 -0500 [I] IM: ---------- log end ----------
2014-10-26 12:20:57 -0500 [I] IM: ---------- log start ----------
2014-10-26 12:20:57 -0500 [I] IM: All install checks pass
2014-10-26 12:20:57 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-26 12:20:58 -0500 [I] IM: User does not have any processes that need to be closed.
2014-10-26 12:20:58 -0500 [I] IM: [install started]
installer: Error trying to locate volume at /
2014-10-26 12:20:59 -0500 [E] IM: [install failed: 1]
2014-10-26 12:20:59 -0500 [E] IM: Install failed with error code: 1.
2014-10-26 12:20:59 -0500 [I] IM: ---------- log end ----------
2014-10-28 00:09:20 -0500 [I] IM: ---------- log start ----------
2014-10-28 00:09:20 -0500 [I] IM: All install checks pass
2014-10-28 00:09:20 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 00:09:20 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-28 00:09:20 -0500 [E] IM: Install failed with error code: 17.
2014-10-28 00:09:20 -0500 [I] IM: ---------- log end ----------
2014-10-28 00:12:16 -0500 [I] IM: ---------- log start ----------
2014-10-28 00:12:16 -0500 [I] IM: All install checks pass
2014-10-28 00:12:16 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 00:12:17 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-28 00:12:17 -0500 [E] IM: Install failed with error code: 17.
2014-10-28 00:12:17 -0500 [I] IM: ---------- log end ----------
2014-10-28 00:12:25 -0500 [I] IM: ---------- log start ----------
2014-10-28 00:12:25 -0500 [I] IM: All install checks pass
2014-10-28 00:12:25 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 00:12:25 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-28 00:12:25 -0500 [E] IM: Install failed with error code: 17.
2014-10-28 00:12:25 -0500 [I] IM: ---------- log end ----------
2014-10-28 00:12:26 -0500 [I] IM: ---------- log start ----------
2014-10-28 00:12:26 -0500 [I] IM: All install checks pass
2014-10-28 00:12:26 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 00:12:26 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-28 00:12:26 -0500 [E] IM: Install failed with error code: 17.
2014-10-28 00:12:26 -0500 [I] IM: ---------- log end ----------
2014-10-28 00:12:27 -0500 [I] IM: ---------- log start ----------
2014-10-28 00:12:27 -0500 [I] IM: All install checks pass
2014-10-28 00:12:27 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 00:12:27 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-28 00:12:27 -0500 [E] IM: Install failed with error code: 17.
2014-10-28 00:12:27 -0500 [I] IM: ---------- log end ----------
2014-10-28 00:12:28 -0500 [I] IM: ---------- log start ----------
2014-10-28 00:12:28 -0500 [I] IM: All install checks pass
2014-10-28 00:12:28 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 00:12:28 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-28 00:12:28 -0500 [E] IM: Install failed with error code: 17.
2014-10-28 00:12:28 -0500 [I] IM: ---------- log end ----------
2014-10-28 00:12:40 -0500 [I] IM: ---------- log start ----------
2014-10-28 00:12:40 -0500 [I] IM: All install checks pass
2014-10-28 00:12:40 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 00:12:40 -0500 [I] IM: User does not have any processes that need to be closed.
2014-10-28 00:12:40 -0500 [I] IM: [install started]
installer: Error trying to locate volume at /
2014-10-28 00:12:41 -0500 [E] IM: [install failed: 1]
2014-10-28 00:12:41 -0500 [E] IM: Install failed with error code: 1.
2014-10-28 00:12:41 -0500 [I] IM: ---------- log end ----------
2014-10-28 00:14:03 -0500 [I] IM: ---------- log start ----------
2014-10-28 00:14:03 -0500 [I] IM: All install checks pass
2014-10-28 00:14:03 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 00:14:04 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-28 00:14:04 -0500 [E] IM: Install failed with error code: 17.
2014-10-28 00:14:04 -0500 [I] IM: ---------- log end ----------
2014-10-28 00:14:18 -0500 [I] IM: ---------- log start ----------
2014-10-28 00:14:18 -0500 [I] IM: All install checks pass
2014-10-28 00:14:18 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 00:14:18 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-28 00:14:18 -0500 [E] IM: Install failed with error code: 17.
2014-10-28 00:14:18 -0500 [I] IM: ---------- log end ----------
2014-10-28 00:25:44 -0500 [I] IM: ---------- log start ----------
2014-10-28 00:25:44 -0500 [I] IM: All install checks pass
2014-10-28 00:25:44 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 00:25:45 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-28 00:25:45 -0500 [E] IM: Install failed with error code: 17.
2014-10-28 00:25:45 -0500 [I] IM: ---------- log end ----------
2014-10-28 00:26:08 -0500 [I] IM: ---------- log start ----------
2014-10-28 00:26:08 -0500 [I] IM: All install checks pass
2014-10-28 00:26:08 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 00:26:09 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-28 00:26:09 -0500 [E] IM: Install failed with error code: 17.
2014-10-28 00:26:09 -0500 [I] IM: ---------- log end ----------
2014-10-28 10:09:49 -0500 [I] IM: ---------- log start ----------
2014-10-28 10:09:49 -0500 [I] IM: All install checks pass
2014-10-28 10:09:49 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 10:09:50 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-28 10:09:50 -0500 [E] IM: Install failed with error code: 17.
2014-10-28 10:09:50 -0500 [I] IM: ---------- log end ----------
2014-10-28 10:10:38 -0500 [I] IM: ---------- log start ----------
2014-10-28 10:10:38 -0500 [I] IM: All install checks pass
2014-10-28 10:10:38 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 10:10:39 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-28 10:10:39 -0500 [E] IM: Install failed with error code: 17.
2014-10-28 10:10:39 -0500 [I] IM: ---------- log end ----------
2014-10-28 10:10:48 -0500 [I] IM: ---------- log start ----------
2014-10-28 10:10:48 -0500 [I] IM: All install checks pass
2014-10-28 10:10:48 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 10:10:48 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-28 10:10:48 -0500 [E] IM: Install failed with error code: 17.
2014-10-28 10:10:48 -0500 [I] IM: ---------- log end ----------
2014-10-28 10:10:51 -0500 [I] IM: ---------- log start ----------
2014-10-28 10:10:51 -0500 [I] IM: All install checks pass
2014-10-28 10:10:51 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 10:10:51 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-28 10:10:51 -0500 [E] IM: Install failed with error code: 17.
2014-10-28 10:10:51 -0500 [I] IM: ---------- log end ----------
2014-10-28 10:10:52 -0500 [I] IM: ---------- log start ----------
2014-10-28 10:10:52 -0500 [I] IM: All install checks pass
2014-10-28 10:10:52 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 10:10:52 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-28 10:10:52 -0500 [E] IM: Install failed with error code: 17.
2014-10-28 10:10:52 -0500 [I] IM: ---------- log end ----------
2014-10-28 10:10:53 -0500 [I] IM: ---------- log start ----------
2014-10-28 10:10:53 -0500 [I] IM: All install checks pass
2014-10-28 10:10:53 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 10:10:53 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-28 10:10:53 -0500 [E] IM: Install failed with error code: 17.
2014-10-28 10:10:53 -0500 [I] IM: ---------- log end ----------
2014-10-28 10:10:54 -0500 [I] IM: ---------- log start ----------
2014-10-28 10:10:54 -0500 [I] IM: All install checks pass
2014-10-28 10:10:54 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 10:10:54 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-28 10:10:54 -0500 [E] IM: Install failed with error code: 17.
2014-10-28 10:10:54 -0500 [I] IM: ---------- log end ----------
2014-10-28 10:10:55 -0500 [I] IM: ---------- log start ----------
2014-10-28 10:10:55 -0500 [I] IM: All install checks pass
2014-10-28 10:10:55 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 10:10:55 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-28 10:10:55 -0500 [E] IM: Install failed with error code: 17.
2014-10-28 10:10:55 -0500 [I] IM: ---------- log end ----------
2014-10-28 10:11:10 -0500 [I] IM: ---------- log start ----------
2014-10-28 10:11:10 -0500 [I] IM: All install checks pass
2014-10-28 10:11:10 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 10:11:10 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-28 10:11:10 -0500 [E] IM: Install failed with error code: 17.
2014-10-28 10:11:10 -0500 [I] IM: ---------- log end ----------
2014-10-28 10:11:11 -0500 [I] IM: ---------- log start ----------
2014-10-28 10:11:11 -0500 [I] IM: All install checks pass
2014-10-28 10:11:11 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 10:11:11 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-28 10:11:11 -0500 [E] IM: Install failed with error code: 17.
2014-10-28 10:11:11 -0500 [I] IM: ---------- log end ----------
2014-10-28 10:11:16 -0500 [I] IM: ---------- log start ----------
2014-10-28 10:11:16 -0500 [I] IM: All install checks pass
2014-10-28 10:11:16 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 10:11:16 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-28 10:11:16 -0500 [E] IM: Install failed with error code: 17.
2014-10-28 10:11:16 -0500 [I] IM: ---------- log end ----------
2014-10-28 10:11:16 -0500 [I] IM: ---------- log start ----------
2014-10-28 10:11:16 -0500 [I] IM: All install checks pass
2014-10-28 10:11:16 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 10:11:17 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-28 10:11:17 -0500 [E] IM: Install failed with error code: 17.
2014-10-28 10:11:17 -0500 [I] IM: ---------- log end ----------
2014-10-28 10:11:17 -0500 [I] IM: ---------- log start ----------
2014-10-28 10:11:17 -0500 [I] IM: All install checks pass
2014-10-28 10:11:17 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 10:11:17 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-28 10:11:17 -0500 [E] IM: Install failed with error code: 17.
2014-10-28 10:11:17 -0500 [I] IM: ---------- log end ----------
2014-10-28 10:11:18 -0500 [I] IM: ---------- log start ----------
2014-10-28 10:11:18 -0500 [I] IM: All install checks pass
2014-10-28 10:11:18 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 10:11:18 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-28 10:11:18 -0500 [E] IM: Install failed with error code: 17.
2014-10-28 10:11:18 -0500 [I] IM: ---------- log end ----------
2014-10-28 10:11:19 -0500 [I] IM: ---------- log start ----------
2014-10-28 10:11:19 -0500 [I] IM: All install checks pass
2014-10-28 10:11:19 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 10:11:19 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-28 10:11:19 -0500 [E] IM: Install failed with error code: 17.
2014-10-28 10:11:19 -0500 [I] IM: ---------- log end ----------
2014-10-28 10:11:19 -0500 [I] IM: ---------- log start ----------
2014-10-28 10:11:19 -0500 [I] IM: All install checks pass
2014-10-28 10:11:19 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 10:11:19 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-28 10:11:20 -0500 [E] IM: Install failed with error code: 17.
2014-10-28 10:11:20 -0500 [I] IM: ---------- log end ----------
2014-10-28 10:11:20 -0500 [I] IM: ---------- log start ----------
2014-10-28 10:11:20 -0500 [I] IM: All install checks pass
2014-10-28 10:11:20 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 10:11:20 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-28 10:11:20 -0500 [E] IM: Install failed with error code: 17.
2014-10-28 10:11:20 -0500 [I] IM: ---------- log end ----------
2014-10-28 10:11:21 -0500 [I] IM: ---------- log start ----------
2014-10-28 10:11:21 -0500 [I] IM: All install checks pass
2014-10-28 10:11:21 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 10:11:21 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-28 10:11:21 -0500 [E] IM: Install failed with error code: 17.
2014-10-28 10:11:21 -0500 [I] IM: ---------- log end ----------
2014-10-28 10:11:22 -0500 [I] IM: ---------- log start ----------
2014-10-28 10:11:22 -0500 [I] IM: All install checks pass
2014-10-28 10:11:22 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 10:11:22 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-28 10:11:22 -0500 [E] IM: Install failed with error code: 17.
2014-10-28 10:11:22 -0500 [I] IM: ---------- log end ----------
2014-10-28 10:11:22 -0500 [I] IM: ---------- log start ----------
2014-10-28 10:11:22 -0500 [I] IM: All install checks pass
2014-10-28 10:11:22 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 10:11:22 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-28 10:11:22 -0500 [E] IM: Install failed with error code: 17.
2014-10-28 10:11:22 -0500 [I] IM: ---------- log end ----------
2014-10-28 10:11:23 -0500 [I] IM: ---------- log start ----------
2014-10-28 10:11:23 -0500 [I] IM: All install checks pass
2014-10-28 10:11:23 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 10:11:23 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-28 10:11:23 -0500 [E] IM: Install failed with error code: 17.
2014-10-28 10:11:23 -0500 [I] IM: ---------- log end ----------
2014-10-28 10:11:24 -0500 [I] IM: ---------- log start ----------
2014-10-28 10:11:24 -0500 [I] IM: All install checks pass
2014-10-28 10:11:24 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 10:11:24 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-28 10:11:24 -0500 [E] IM: Install failed with error code: 17.
2014-10-28 10:11:24 -0500 [I] IM: ---------- log end ----------
2014-10-28 10:11:25 -0500 [I] IM: ---------- log start ----------
2014-10-28 10:11:25 -0500 [I] IM: All install checks pass
2014-10-28 10:11:25 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 10:11:25 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-28 10:11:25 -0500 [E] IM: Install failed with error code: 17.
2014-10-28 10:11:25 -0500 [I] IM: ---------- log end ----------
2014-10-28 10:11:26 -0500 [I] IM: ---------- log start ----------
2014-10-28 10:11:26 -0500 [I] IM: All install checks pass
2014-10-28 10:11:26 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 10:11:26 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-28 10:11:26 -0500 [E] IM: Install failed with error code: 17.
2014-10-28 10:11:26 -0500 [I] IM: ---------- log end ----------
2014-10-28 10:11:26 -0500 [I] IM: ---------- log start ----------
2014-10-28 10:11:26 -0500 [I] IM: All install checks pass
2014-10-28 10:11:26 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 10:11:26 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-28 10:11:27 -0500 [E] IM: Install failed with error code: 17.
2014-10-28 10:11:27 -0500 [I] IM: ---------- log end ----------
2014-10-28 10:11:27 -0500 [I] IM: ---------- log start ----------
2014-10-28 10:11:27 -0500 [I] IM: All install checks pass
2014-10-28 10:11:27 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 10:11:27 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-28 10:11:27 -0500 [E] IM: Install failed with error code: 17.
2014-10-28 10:11:27 -0500 [I] IM: ---------- log end ----------
2014-10-28 10:11:28 -0500 [I] IM: ---------- log start ----------
2014-10-28 10:11:28 -0500 [I] IM: All install checks pass
2014-10-28 10:11:28 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 10:11:28 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-28 10:11:28 -0500 [E] IM: Install failed with error code: 17.
2014-10-28 10:11:28 -0500 [I] IM: ---------- log end ----------
2014-10-28 10:11:28 -0500 [I] IM: ---------- log start ----------
2014-10-28 10:11:29 -0500 [I] IM: All install checks pass
2014-10-28 10:11:29 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 10:11:29 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-28 10:11:29 -0500 [E] IM: Install failed with error code: 17.
2014-10-28 10:11:29 -0500 [I] IM: ---------- log end ----------
2014-10-28 10:11:29 -0500 [I] IM: ---------- log start ----------
2014-10-28 10:11:29 -0500 [I] IM: All install checks pass
2014-10-28 10:11:29 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 10:11:29 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-28 10:11:29 -0500 [E] IM: Install failed with error code: 17.
2014-10-28 10:11:29 -0500 [I] IM: ---------- log end ----------
2014-10-28 10:11:43 -0500 [I] IM: ---------- log start ----------
2014-10-28 10:11:43 -0500 [I] IM: All install checks pass
2014-10-28 10:11:43 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 10:11:43 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-28 10:11:43 -0500 [E] IM: Install failed with error code: 17.
2014-10-28 10:11:43 -0500 [I] IM: ---------- log end ----------
2014-10-28 10:11:45 -0500 [I] IM: ---------- log start ----------
2014-10-28 10:11:45 -0500 [I] IM: All install checks pass
2014-10-28 10:11:45 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 10:11:45 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-28 10:11:45 -0500 [E] IM: Install failed with error code: 17.
2014-10-28 10:11:45 -0500 [I] IM: ---------- log end ----------
2014-10-28 10:11:46 -0500 [I] IM: ---------- log start ----------
2014-10-28 10:11:46 -0500 [I] IM: All install checks pass
2014-10-28 10:11:46 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 10:11:46 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-28 10:11:46 -0500 [E] IM: Install failed with error code: 17.
2014-10-28 10:11:46 -0500 [I] IM: ---------- log end ----------
2014-10-28 10:11:47 -0500 [I] IM: ---------- log start ----------
2014-10-28 10:11:47 -0500 [I] IM: All install checks pass
2014-10-28 10:11:47 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 10:11:47 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-28 10:11:47 -0500 [E] IM: Install failed with error code: 17.
2014-10-28 10:11:47 -0500 [I] IM: ---------- log end ----------
2014-10-28 10:11:47 -0500 [I] IM: ---------- log start ----------
2014-10-28 10:11:47 -0500 [I] IM: All install checks pass
2014-10-28 10:11:47 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 10:11:48 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-28 10:11:48 -0500 [E] IM: Install failed with error code: 17.
2014-10-28 10:11:48 -0500 [I] IM: ---------- log end ----------
2014-10-28 10:11:48 -0500 [I] IM: ---------- log start ----------
2014-10-28 10:11:48 -0500 [I] IM: All install checks pass
2014-10-28 10:11:48 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 10:11:48 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-28 10:11:48 -0500 [E] IM: Install failed with error code: 17.
2014-10-28 10:11:48 -0500 [I] IM: ---------- log end ----------
2014-10-28 10:11:49 -0500 [I] IM: ---------- log start ----------
2014-10-28 10:11:49 -0500 [I] IM: All install checks pass
2014-10-28 10:11:49 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 10:11:49 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-28 10:11:49 -0500 [E] IM: Install failed with error code: 17.
2014-10-28 10:11:49 -0500 [I] IM: ---------- log end ----------
2014-10-28 10:11:50 -0500 [I] IM: ---------- log start ----------
2014-10-28 10:11:50 -0500 [I] IM: All install checks pass
2014-10-28 10:11:50 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 10:11:50 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-28 10:11:50 -0500 [E] IM: Install failed with error code: 17.
2014-10-28 10:11:50 -0500 [I] IM: ---------- log end ----------
2014-10-28 10:11:51 -0500 [I] IM: ---------- log start ----------
2014-10-28 10:11:51 -0500 [I] IM: All install checks pass
2014-10-28 10:11:51 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 10:11:51 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-28 10:11:51 -0500 [E] IM: Install failed with error code: 17.
2014-10-28 10:11:51 -0500 [I] IM: ---------- log end ----------
2014-10-28 10:11:51 -0500 [I] IM: ---------- log start ----------
2014-10-28 10:11:51 -0500 [I] IM: All install checks pass
2014-10-28 10:11:51 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 10:11:51 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-28 10:11:51 -0500 [E] IM: Install failed with error code: 17.
2014-10-28 10:11:51 -0500 [I] IM: ---------- log end ----------
2014-10-28 10:11:52 -0500 [I] IM: ---------- log start ----------
2014-10-28 10:11:52 -0500 [I] IM: All install checks pass
2014-10-28 10:11:52 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 10:11:52 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-28 10:11:52 -0500 [E] IM: Install failed with error code: 17.
2014-10-28 10:11:52 -0500 [I] IM: ---------- log end ----------
2014-10-28 10:11:53 -0500 [I] IM: ---------- log start ----------
2014-10-28 10:11:53 -0500 [I] IM: All install checks pass
2014-10-28 10:11:53 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 10:11:53 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-28 10:11:53 -0500 [E] IM: Install failed with error code: 17.
2014-10-28 10:11:53 -0500 [I] IM: ---------- log end ----------
2014-10-28 10:11:54 -0500 [I] IM: ---------- log start ----------
2014-10-28 10:11:54 -0500 [I] IM: All install checks pass
2014-10-28 10:11:54 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 10:11:54 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-28 10:11:54 -0500 [E] IM: Install failed with error code: 17.
2014-10-28 10:11:54 -0500 [I] IM: ---------- log end ----------
2014-10-28 10:11:55 -0500 [I] IM: ---------- log start ----------
2014-10-28 10:11:55 -0500 [I] IM: All install checks pass
2014-10-28 10:11:55 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 10:11:55 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-28 10:11:55 -0500 [E] IM: Install failed with error code: 17.
2014-10-28 10:11:55 -0500 [I] IM: ---------- log end ----------
2014-10-28 10:11:55 -0500 [I] IM: ---------- log start ----------
2014-10-28 10:11:55 -0500 [I] IM: All install checks pass
2014-10-28 10:11:55 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 10:11:56 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-28 10:11:56 -0500 [E] IM: Install failed with error code: 17.
2014-10-28 10:11:56 -0500 [I] IM: ---------- log end ----------
2014-10-28 10:11:56 -0500 [I] IM: ---------- log start ----------
2014-10-28 10:11:56 -0500 [I] IM: All install checks pass
2014-10-28 10:11:56 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 10:11:56 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-28 10:11:56 -0500 [E] IM: Install failed with error code: 17.
2014-10-28 10:11:56 -0500 [I] IM: ---------- log end ----------
2014-10-28 10:11:57 -0500 [I] IM: ---------- log start ----------
2014-10-28 10:11:57 -0500 [I] IM: All install checks pass
2014-10-28 10:11:57 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 10:11:57 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-28 10:11:57 -0500 [E] IM: Install failed with error code: 17.
2014-10-28 10:11:57 -0500 [I] IM: ---------- log end ----------
2014-10-28 10:11:58 -0500 [I] IM: ---------- log start ----------
2014-10-28 10:11:58 -0500 [I] IM: All install checks pass
2014-10-28 10:11:58 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 10:11:58 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-28 10:11:58 -0500 [E] IM: Install failed with error code: 17.
2014-10-28 10:11:58 -0500 [I] IM: ---------- log end ----------
2014-10-28 10:12:30 -0500 [I] IM: ---------- log start ----------
2014-10-28 10:12:30 -0500 [I] IM: All install checks pass
2014-10-28 10:12:30 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 10:12:30 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-28 10:12:30 -0500 [E] IM: Install failed with error code: 17.
2014-10-28 10:12:30 -0500 [I] IM: ---------- log end ----------
2014-10-28 10:12:31 -0500 [I] IM: ---------- log start ----------
2014-10-28 10:12:31 -0500 [I] IM: All install checks pass
2014-10-28 10:12:31 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 10:12:31 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-28 10:12:31 -0500 [E] IM: Install failed with error code: 17.
2014-10-28 10:12:31 -0500 [I] IM: ---------- log end ----------
2014-10-28 10:12:31 -0500 [I] IM: ---------- log start ----------
2014-10-28 10:12:31 -0500 [I] IM: All install checks pass
2014-10-28 10:12:31 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 10:12:32 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-28 10:12:32 -0500 [E] IM: Install failed with error code: 17.
2014-10-28 10:12:32 -0500 [I] IM: ---------- log end ----------
2014-10-28 10:12:32 -0500 [I] IM: ---------- log start ----------
2014-10-28 10:12:32 -0500 [I] IM: All install checks pass
2014-10-28 10:12:32 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 10:12:32 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-28 10:12:32 -0500 [E] IM: Install failed with error code: 17.
2014-10-28 10:12:32 -0500 [I] IM: ---------- log end ----------
2014-10-28 10:12:32 -0500 [I] IM: ---------- log start ----------
2014-10-28 10:12:32 -0500 [I] IM: All install checks pass
2014-10-28 10:12:32 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 10:12:33 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-28 10:12:33 -0500 [E] IM: Install failed with error code: 17.
2014-10-28 10:12:33 -0500 [I] IM: ---------- log end ----------
2014-10-28 10:12:33 -0500 [I] IM: ---------- log start ----------
2014-10-28 10:12:33 -0500 [I] IM: All install checks pass
2014-10-28 10:12:33 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 10:12:33 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-28 10:12:33 -0500 [E] IM: Install failed with error code: 17.
2014-10-28 10:12:33 -0500 [I] IM: ---------- log end ----------
2014-10-28 10:12:34 -0500 [I] IM: ---------- log start ----------
2014-10-28 10:12:34 -0500 [I] IM: All install checks pass
2014-10-28 10:12:34 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 10:12:34 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-28 10:12:34 -0500 [E] IM: Install failed with error code: 17.
2014-10-28 10:12:34 -0500 [I] IM: ---------- log end ----------
2014-10-28 10:12:34 -0500 [I] IM: ---------- log start ----------
2014-10-28 10:12:34 -0500 [I] IM: All install checks pass
2014-10-28 10:12:34 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 10:12:35 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-28 10:12:35 -0500 [E] IM: Install failed with error code: 17.
2014-10-28 10:12:35 -0500 [I] IM: ---------- log end ----------
2014-10-28 10:12:35 -0500 [I] IM: ---------- log start ----------
2014-10-28 10:12:35 -0500 [I] IM: All install checks pass
2014-10-28 10:12:35 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 10:12:35 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-28 10:12:35 -0500 [E] IM: Install failed with error code: 17.
2014-10-28 10:12:35 -0500 [I] IM: ---------- log end ----------
2014-10-28 10:14:27 -0500 [I] IM: ---------- log start ----------
2014-10-28 10:14:27 -0500 [I] IM: All install checks pass
2014-10-28 10:14:37 -0500 [E] IM: User has 1 process that needs to be closed before the Flash Player can be installed.
2014-10-28 10:14:45 -0500 [I] IM: [install started]
installer: Error trying to locate volume at /
2014-10-28 10:14:46 -0500 [I] IM: [install completed]
2014-10-28 10:14:46 -0500 [E] IM: [install failed]
2014-10-28 10:15:05 -0500 [I] IM: ---------- log end ----------
2014-10-28 10:15:14 -0500 [I] IM: ---------- log start ----------
2014-10-28 10:15:14 -0500 [I] IM: All install checks pass
2014-10-28 10:15:21 -0500 [E] IM: User has 1 process that needs to be closed before the Flash Player can be installed.
2014-10-28 10:15:38 -0500 [I] IM: [install started]
installer: Error trying to locate volume at /
2014-10-28 10:15:38 -0500 [I] IM: [install completed]
2014-10-28 10:15:38 -0500 [E] IM: [install failed]
2014-10-28 10:15:40 -0500 [I] IM: ---------- log end ----------
2014-10-28 10:15:56 -0500 [I] IM: ---------- log start ----------
2014-10-28 10:15:56 -0500 [I] IM: All install checks pass
2014-10-28 10:16:04 -0500 [I] IM: User does not have any processes that need to be closed before the Flash Player can be installed.
2014-10-28 10:16:05 -0500 [I] IM: [install started]
installer: Error trying to locate volume at /
2014-10-28 10:16:05 -0500 [I] IM: [install completed]
2014-10-28 10:16:05 -0500 [E] IM: [install failed]
2014-10-28 10:18:24 -0500 [I] IM: ---------- log end ----------
2014-10-28 10:18:36 -0500 [I] IM: ---------- log start ----------
2014-10-28 10:18:36 -0500 [I] IM: All install checks pass
2014-10-28 10:18:42 -0500 [I] IM: User does not have any processes that need to be closed before the Flash Player can be installed.
2014-10-28 10:18:43 -0500 [I] IM: [install started]
installer: Error trying to locate volume at /
2014-10-28 10:18:43 -0500 [I] IM: [install completed]
2014-10-28 10:18:43 -0500 [E] IM: [install failed]
2014-10-28 10:18:51 -0500 [I] IM: ---------- log end ----------
2014-10-28 10:19:36 -0500 [I] IM: ---------- log start ----------
2014-10-28 10:19:36 -0500 [I] IM: All install checks pass
2014-10-28 10:19:36 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 10:19:36 -0500 [I] IM: User does not have any processes that need to be closed.
2014-10-28 10:19:36 -0500 [I] IM: [install started]
installer: Error trying to locate volume at /
2014-10-28 10:19:37 -0500 [E] IM: [install failed: 1]
2014-10-28 10:19:37 -0500 [E] IM: Install failed with error code: 1.
2014-10-28 10:19:37 -0500 [I] IM: ---------- log end ----------
2014-10-28 10:22:44 -0500 [I] IM: ---------- log start ----------
2014-10-28 10:22:53 -0500 [I] IM: User does not have any processes that need to be closed before the Flash Player can be uninstalled.
2014-10-28 10:22:53 -0500 [I] IM: Uninstall Started
2014-10-28 10:22:53 -0500 [I] IM: [uninstall start]
2014-10-28 10:22:53 -0500 [I] IM: user authorized
2014-10-28 10:22:53 -0500 [I] IM: [file removal start]
2014-10-28 10:22:53 -0500 [I] IM: Did not find file '/Library/Internet Plug-Ins/Shockwave Flash NP-PPC' to remove.
2014-10-28 10:22:54 -0500 [I] IM: Removed file: '/Library/Internet Plug-Ins/Flash Player.plugin'
2014-10-28 10:22:54 -0500 [I] IM: Did not find file '/Library/Internet Plug-Ins/PepperFlashPlayer/PepperFlashPlayer.plugin' to remove.
2014-10-28 10:22:54 -0500 [I] IM: Did not find file '/Library/Internet Plug-Ins/Flash Player Enabler.plugin' to remove.
2014-10-28 10:22:54 -0500 [I] IM: Removed file: '/Library/Internet Plug-Ins/flashplayer.xpt'
2014-10-28 10:22:54 -0500 [I] IM: Did not find file '/Library/Internet Plug-Ins/PepperFlashPlayer/manifest.json' to remove.
2014-10-28 10:22:54 -0500 [I] IM: Did not find file '/Users/Schremmer/Library/Internet Plug-Ins/Shockwave Flash NP-PPC' to remove.
2014-10-28 10:22:54 -0500 [I] IM: Did not find file '/Users/Schremmer/Library/Internet Plug-Ins/Flash Player.plugin' to remove.
2014-10-28 10:22:54 -0500 [I] IM: Did not find file '/Users/Schremmer/Library/Internet Plug-Ins/PepperFlashPlayer/PepperFlashPlayer.plugin' to remove.
2014-10-28 10:22:54 -0500 [I] IM: Did not find file '/Users/Schremmer/Library/Internet Plug-Ins/Flash Player Enabler.plugin' to remove.
2014-10-28 10:22:54 -0500 [I] IM: Did not find file '/Users/Schremmer/Library/Internet Plug-Ins/flashplayer.xpt' to remove.
2014-10-28 10:22:54 -0500 [I] IM: Did not find file '/Users/Schremmer/Library/Internet Plug-Ins/PepperFlashPlayer/manifest.json' to remove.
2014-10-28 10:22:54 -0500 [I] IM: Removed file: '/Library/LaunchDaemons/com.adobe.fpsaud.plist'
2014-10-28 10:22:54 -0500 [I] IM: Removed file: '/Library/Application Support/Adobe/Flash Player Install Manager/fpsaud'
2014-10-28 10:22:54 -0500 [I] IM: Removed file: '/Library/Application Support/Adobe/Flash Player Install Manager/FPSAUConfig.xml'
2014-10-28 10:22:54 -0500 [I] IM: Did not find bundle receipt to remove.
2014-10-28 10:23:00 -0500 [I] IM: Removed file: '/Library/PreferencePanes/Flash Player.prefPane'
2014-10-28 10:23:00 -0500 [I] IM: Removed PrefPane preferences from within: ~/Library/Preferences/com.apple.systempreferences.plist
2014-10-28 10:23:00 -0500 [I] IM: [file removal end]
2014-10-28 10:23:00 -0500 [I] IM: [uninstall end]
2014-10-28 10:23:01 -0500 [I] IM: Uninstall Ended
2014-10-28 10:23:04 -0500 [I] IM: ---------- log end ----------
2014-10-28 10:23:14 -0500 [I] IM: ---------- log start ----------
2014-10-28 10:23:14 -0500 [I] IM: All install checks pass
2014-10-28 10:23:22 -0500 [I] IM: User does not have any processes that need to be closed before the Flash Player can be installed.
2014-10-28 10:23:22 -0500 [I] IM: [install started]
installer: Error trying to locate volume at /
2014-10-28 10:23:23 -0500 [I] IM: [install completed]
2014-10-28 10:23:23 -0500 [E] IM: [install failed]
2014-10-28 10:23:28 -0500 [E] RA: Unable to execute privileged task '/Library/Application Support/Adobe/Flash Player Install Manager/fpsaud'
2014-10-28 10:23:28 -0500 [I] IM: ---------- log end ----------
2014-10-28 10:24:21 -0500 [I] IM: ---------- log start ----------
2014-10-28 10:24:21 -0500 [I] IM: All install checks pass
2014-10-28 10:24:21 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 10:24:21 -0500 [I] IM: User does not have any processes that need to be closed.
2014-10-28 10:24:21 -0500 [I] IM: [install started]
installer: Error trying to locate volume at /
2014-10-28 10:24:22 -0500 [E] IM: [install failed: 1]
2014-10-28 10:24:22 -0500 [E] IM: Install failed with error code: 1.
2014-10-28 10:24:22 -0500 [I] IM: ---------- log end ----------
2014-10-28 10:27:02 -0500 [I] IM: ---------- log start ----------
2014-10-28 10:27:02 -0500 [I] IM: All install checks pass
2014-10-28 10:27:10 -0500 [I] IM: User does not have any processes that need to be closed before the Flash Player can be installed.
2014-10-28 10:27:10 -0500 [I] IM: [install started]
installer: Error trying to locate volume at /
2014-10-28 10:27:11 -0500 [I] IM: [install completed]
2014-10-28 10:27:11 -0500 [E] IM: [install failed]
2014-10-28 10:31:19 -0500 [E] RA: Unable to execute privileged task '/Library/Application Support/Adobe/Flash Player Install Manager/fpsaud'
2014-10-28 10:31:19 -0500 [I] IM: ---------- log end ----------
2014-10-28 10:33:20 -0500 [I] IM: ---------- log start ----------
2014-10-28 10:33:20 -0500 [I] IM: All install checks pass
2014-10-28 10:33:20 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 10:33:20 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-28 10:33:20 -0500 [E] IM: Install failed with error code: 17.
2014-10-28 10:33:20 -0500 [I] IM: ---------- log end ----------
2014-10-28 10:33:28 -0500 [I] IM: ---------- log start ----------
2014-10-28 10:33:28 -0500 [I] IM: All install checks pass
2014-10-28 10:33:28 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 10:33:28 -0500 [I] IM: User does not have any processes that need to be closed.
2014-10-28 10:33:28 -0500 [I] IM: [install started]
installer: Error trying to locate volume at /
2014-10-28 10:33:29 -0500 [E] IM: [install failed: 1]
2014-10-28 10:33:29 -0500 [E] IM: Install failed with error code: 1.
2014-10-28 10:33:29 -0500 [I] IM: ---------- log end ----------
2014-10-28 10:38:00 -0500 [I] IM: ---------- log start ----------
2014-10-28 10:38:00 -0500 [I] IM: All install checks pass
2014-10-28 10:38:00 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 10:38:00 -0500 [I] IM: User does not have any processes that need to be closed.
2014-10-28 10:38:00 -0500 [I] IM: [install started]
installer: Error trying to locate volume at /
2014-10-28 10:38:01 -0500 [E] IM: [install failed: 1]
2014-10-28 10:38:01 -0500 [E] IM: Install failed with error code: 1.
2014-10-28 10:38:01 -0500 [I] IM: ---------- log end ----------
2014-10-28 13:13:37 -0500 [I] IM: ---------- log start ----------
2014-10-28 13:13:37 -0500 [I] IM: All install checks pass
2014-10-28 13:13:51 -0500 [I] IM: User does not have any processes that need to be closed before the Flash Player can be installed.
2014-10-28 13:13:52 -0500 [I] IM: [install started]
installer: Error trying to locate volume at /
2014-10-28 13:13:52 -0500 [I] IM: [install completed]
2014-10-28 13:13:52 -0500 [E] IM: [install failed]
2014-10-28 13:13:58 -0500 [E] RA: Unable to execute privileged task '/Library/Application Support/Adobe/Flash Player Install Manager/fpsaud'
2014-10-28 13:13:58 -0500 [I] IM: ---------- log end ----------
2014-10-28 16:00:45 -0500 [I] IM: ---------- log start ----------
2014-10-28 16:00:45 -0500 [I] IM: All install checks pass
2014-10-28 16:00:45 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-28 16:00:45 -0500 [I] IM: User does not have any processes that need to be closed.
2014-10-28 16:00:45 -0500 [I] IM: [install started]
installer: Error trying to locate volume at /
2014-10-28 16:00:46 -0500 [E] IM: [install failed: 1]
2014-10-28 16:00:46 -0500 [E] IM: Install failed with error code: 1.
2014-10-28 16:00:46 -0500 [I] IM: ---------- log end ---------- -
Version Cue won't install G4 Mac
I just downloaded and installed CS3 (standard) last night and after two complete installs, Version Cue won't load. When I try to configure it via System Preferences, there PreferencePane isn't there. Does anyone know what is going on?? I just spent a lot of money on CS3 and I was expecting it to work out of the box. Please help if you can.
Another thing I've noticed is that there are no startup scripts in when you choose "Reveal in Finder" in Bridge Prefs. Is this normal?
Thx!
James@ John
Sorry to hear that. Not sure what happens.
Are you sure that your machine is now completely cleaned before you did a new install?
There are some smaller things that are not cleaned by the CS3CleanTool.
This could be an issue with pre-release versions of Version Cue. The Version Cue client is a part needed by PS, AI, ID, IC and Bridge. (And though older, pre-release versions have been on your machine!)
I'm not quite sure what you mean with update?
As far as I know you have an upgrade CD set or DVD and you install the CS3 but you only need the old CS2 number to install, right!?
Do you have the CS2 still on your machine?
I spent a lot time to test the cleaning of my MAC system and install the shipped CS3 on a system where a lot pre-release versions have been before and it works.
But I learned to clean it by hand.
If you have the guts to install again, delete the following and then do a repair install of the Version Cue server with Premium CS3 installer:
/Library/Application Support/Adobe/Adobe Version Cue CS3/Client/...
/Library/Application Support/Adobe/Bridge CS3 Extensions/Adobe Version Cue Extension/...
/Library/Application Support/Adobe/Startup Scripts CS3/Adobe Version Cue/...
/Users/Library/Preferences/Adobe/workflow..
This should help even if the AUm updates the VC to 3.0.1.
It does on my Macs. And - unfortunately - I had to install the whole suite three times this year because I changed my machines so often....
Good luck :D
Markus -
I have tried installing and installing multiple times, checked that my system can handle the update, and it still will not work. SO FRUSTRATED. I have a macbook pro with OSX 10.7.5 running it on safari. I have already enabled my system under preferences. Is there something wrong with my computer or is there something wrong with this download?
Spotlight search “Flash Player.plugin” (Search “This Mac” and choose "Show All in Finder")
Right click the Plugin and select “Open Enclosing Folder” Trash the Flash Player.plugin and flashplayer.xpt files.
Go to: [user]/Library/Preferences.
Note: You'll need to hold the "Option" key when you click "Go" from the Finder menu to access the [user] Library:
Without the "Option" key
And WITH
Trash the Macromedia folder there.
Go to: Mac HD/Library/Application Support. Trash the Macromedia folder there.
Go to: Mac HD/Library/Preference Panes (not Preferences, but Preference Panes). Trash the Flash Player.prefpane file there.
Empty the trash.
Download the Flash Player (For Mac OS X).
Quit Safari and go to your downloads folder. Double click the DMG to “mount it”.
It will appear on your desktop and a small window will open.
Double click the installer. If you see a warning, click “Open” to let it run.
Click “I have read and agree… etc.” and click “Install”. Enter your password when asked.
You may see the following: click “Force Close All” if you do, and then click “Retry”.
The installer will run.
Choose your update preference, and click “Done”.
Open Safari again and click Safari>Preferences (Cmd+,)
Go to the Security tab. Make sure “Allow plug-ins” is checked.
That should be a COMPLETE "clean install" for OS 10.7.5. -
Mountain Lion Won't Install on Mac Mini (Late 2014)
My relatively new Mac Mini (Late 2014) is running Yosemite.
I have purchased Mountain Lion in order to run a favoured version of sound editing software which is not compatible with either Yosemite or Mavericks.
Attempts to download my purchased Mountain Lion from the App Store result in the following message "We could not complete your purchase. OSX Mountain Lion is not compatible with this computer".
The 'Learn More' button takes me to the support article which states that Mountain Lion requires hardware of Mac Mini (Early 2009 or newer).
In terms of software, it requires that Lion is already installed.
My query is do I need to purchase Lion and install it before I can install Mountain Lion?
My concern with this is that Lion itself requires Snow Leopard itself installed on the machine!
Cheers,
Lou.That is correct. Versions of OSX prior to Yosemite do not have the divers to support the 2104 Mac Mini.
You may be able to run ML as a virtual machine (VM) using a VT app like the free VirualBox and paid parallels.
However,you may not be able to get a copy of ML to install unless yo have another Mac that allows you to download the installer.
Maybe you are looking for
-
How to add/delete/rename scanning presets in Adobe Acrobat 9 Pro?
I am setting up a new scanner in our company. We would like to scan with Adobe Acrobat (Document -> Scan to PDF). Now there are only 4 presets (like "Black & White Document", "Color Document" etc.). Of course we have our own scanning standards and of
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Takes hours and hours to update iphone
I have in iPhone and my husband has one and we were using one iTunes account (which was mine). When I go to update my husbands software it says it will take at least 80 hours to update. Mine only took 10minutes. After hours of trying to sort it out I
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I only want to back-up one folder on Icloud
Is there a way to select individual folders to back-up to icloud? Thanks, CV
-
I have a serious struggle on right now to get my email accounts working. Have spent serveral hours with support advisors to no avail. How does one get with an expert on the subject on the new Q10? Jerby, Why don't you create a separate specific threa
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I'm trying to capture a screen shot from a tutorial DVD and Grab won't let me. I get a message that says "Screen grabs are unavailable during dvd playback. Please quit DVD Player first. Is there a work around for this?