Flex View purchases with bugs and no apparent support

I'm trying to get help with some of the flex view movies we've bought recently. The first issue that came up was a movie that wouldn't start where we left off, but always reset to the beginning. All of the other flex view movies we have will start where you stop it.
Then we got a movie where the audio was out of sync with the video, but only in the HD version.
Then a couple days ago, the SD version of a movie just disappeared completely, but it was there when the movie was purchased.
We tried chat help, but the person didn't have a clue beyond the scripted stuff, and tech help called when we were out, and the phone support says that Flex View support is online only. (But if you go to the page they suggest, there's just a basic FAQ page for Flex View, and no support link at all.
It seems like these are individual bugs in the underlying programming, or maybe it's a fault with the set top box. In any case, looking for solutions.

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe".
Please keep all correspondence regarding your issue in the private support portal.

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Unable to keep my flex view purchases

It was made aware to me that when I moved to my new home that once I recieved a new DVR box I would lose my previous recordings. It was not however, described to me that the movies that I had purchased through flex view would be lost. I've never gone out of my way to complain about anything nor have I ever had an issue with Verizon until now. I've spent an extra hundred dollars or so to purchase movies and now they're gone with, what I was told, no way to retrieve them. I'm very angry and more importantly very disappointed in this.

MedicDre wrote:
It was made aware to me that when I moved to my new home that once I recieved a new DVR box I would lose my previous recordings. It was not however, described to me that the movies that I had purchased through flex view would be lost. I've never gone out of my way to complain about anything nor have I ever had an issue with Verizon until now. I've spent an extra hundred dollars or so to purchase movies and now they're gone with, what I was told, no way to retrieve them. I'm very angry and more importantly very disappointed in this.
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Sharing iTunes purchases with friends and family

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"I make a CD of some bought songs and they (F&F) load it into their iTunes library"
You clearly stated in your first post that friends & family were using your burned CD to load the content into their iTunes library. Apparently,you seem not to understand that making copies of your purchases for other than PERSONAL USE, is:
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You are the one who stated that you were giving the burned CD's to friends & family, not me or the other poster who tried to tell you this is illegal file sharing. You even titled your thread "Sharing purchases with friends & family".
Message was edited by: StarDeb55

Redeemed card and balance applied, though Itune will not let me purchase with balance and keeps referring me to other payment types which I do not want and will not let me purchase with my credit balance.

Had an itunes card, entered the code on the card to redeem it. This all worked fine and it applied the correct balance. Now go to itunes store and it keeps referring me to make purchase with other payment types rather than letting me purchase with my current Apple ID balance. I have ensured I am on the latest version of iTunes though still getting the same issue.

See Here for
Contact iTunes Customer Service
http://www.apple.com/support/itunes/contact.html

Flex AdvancedDataGrid - ColumnOrder With Formatter and ItemRenderer Question For Experts

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Should Apple punt with RAW and/or DNG support ?

It seems that Apple is taking a very detailed approach to profiling cameras before adding support to Aperture. Consequently Aperture may always be later than others apps to add new camera support. Also there will always be legacy or specialty cameras deemed not worth the trouble that don't get added too. I wonder if rather than asking Apple to support every camera made past and present it wouldn't be better to punt and ask for feature changes that make it easier to integrate other RAW developers into an Aperture workflow.
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Flex View purchases with bugs and no apparent support

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