Flex2 system recovery stuck at blue screen

I bought My Flex2 laptop less than a week ago.
Today when I tried to boot it, the laptop got stuck at a black screen with Lenovo logo and the message "scanning and repairing drive (D". Sometimes it would pass this screen but all I had was a black screen with a mouse pointer (that moved btw).
I tried to use One Key Recovery, I turned off the laptop by holding the power button and I pushed NOVO button, I got a simple menu, I chose "recover my system" but then it got stuck with a light blue screen that I suppose should be showing a recovery menu.
What can I do about it.?

Call the warranty service ..It is a  fastest way.
I think your computer has a problem in hardware such as hard disk or mainboard, etc.  

Similar Messages

  • System Recovery menu (f11) blue screen

    HP Pavillion
    Model No. p6-2412a
    Windows 8
    My first problem was that I tried to dual boot with Ubuntu (12.0.4) and I got the error after restarting probably because of my own mistake:
    File: \BCD
    Status: 0xc0000098
    Info: The Boot Configuration Data file doesn't contain valid information for an operating system.
    Now out of desperation I have burned a back up of my files on a disk and performed a factory reset from the system recovery menu. After that thinking it was all good. I was utterly appalled seeing the same BCD problem. And now I got a new problem since if I go to the system recovery menu. It just shows a blue screen and when ever i press enter it just blinks. Also if I leave it alone for a minute or two, the computer will shut down. Can anyone help me please?! I really need my computer for my uni work please help me.

    Hello awkwardvoi,
    Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
    I understand you are experiencing the "The Boot Configuration Data file doesn't contain valid information for an operating system" error 0xc0000098 and are running Windows 8. I am providing you with a link to a The Windows Club page titled Fix: 0xc0000098 Error In Windows 8 which will walk you through the steps needed to resolve this error.
    I hope I have answered your question to your satisfaction. Thank you for posting on the HP Forums. Have a great day!
    Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
    Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
    Dunidar
    I work on behalf of HP
    Find out a bit more about me by checking out my profile!
    "Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

  • 10.6.8 update stuck on blue screen... 4 hours and counting

    Upon selecting automatic software update my system seems stuck on blue screen with spinning grey gear.  How long should I tolerate this (going on 4 hours now) before attempting to do something?
    I can access the hard drive of this computer from others on my local network and am able to copy files from it.  I'm wondering if I should try to grab all that is valuable to me before anything worse happens.
    Advise?

    If your data is not backed up copy any important documents you can from your Mac's startup drive.
    Once you are done copying your data, use the power switch to turn off your Mac and disconnect everything except a wired keyboard/mouse and monitor. Start up in safe mode by holding the shift key down right after you hear the startup chime. Keep holding down the shift key until you see the Apple Logo and spinning gear.
    Mac OS X: Starting up in Safe Mode Mac
    OS X: What is Safe Boot, Safe Mode?
    Safe mode will do some maintenance routines and checks/repairs the disk if needed so it will take quite a lot longer than normal to boot. Once your Mac boots restart normally. It will take a little longer than normal to boot but not as long as booting in safe mode.
    If things don't work as expected install the Mac OS X 10.6.8 Update Combo

  • 10.5.3 won't install... stuck in blue screen loop

    I chose to install it from software update. It told me to restart. I did.
    I got hung up on a blue screen loop.
    But no error messages or anything.
    I had to hard reset.
    Then started up fine- but system profiler shows I'm still 10.5.2.
    And software update still shows the update as "downloaded".
    If I click "install" it immediately asks me to reboot, and sticks in the blue screen loop again.
    I have done this three times now.
    If I choose restart from the apple menu- same thing.
    So I decided to shut down- can't shut down. Get stuck in the looping blue screen.
    So it seems like something is gumming up the shut down process. I've heard of startup items making things freeze- can the same thing happen when shutting down?
    Not sure what the issue is.
    The other people posting problems seem to be getting error messages, etc.
    I am going to try to repair permissions, and if that doesn't work maybe I'll try the standalone installer- but why is this happening? this is like a 2 week old MBA with next-to-no third party stuff installed on it... what could be corrupted already?
    fortunately I have backups if worse comes to worse...
    Any other tips/thoughts?
    Thanks!

    Alexroet wrote:
    should i try the standalone installer?
    You could try, it's been known to sort system issues because it's fuller than the incremental "delta" update, so it should overwrite any files that are damaged or missing.
    Remember to Verify Disk before update and repair permissions after update from /Applications/Utilities/Disk Utility.
    But if you can't boot into Safe Mode something is amiss*. Since, you are able to use your system (not stuck on blue screen, try this first:
    Go to System Preferences >> Accounts >> Login Items and remove them. Boot normally and test. If not go to ~(yourHome)/Library/Contextual Menu Items and move whatever is there to the desktop. Then do the same with /Library/Contextual Menu Items. Lastly, try moving ~(yourHome)/Library/Fonts to your desktop and restarting.
    *EDIT: You do have to hold the shift key for Safe Boot until you see the spinning gear, just in case you didn't do that.
    -mj
    Message was edited by: macjack

  • Hi, Hi, Hi  I have the old MacBook Pro. Upgraded to Mountain Lion which completely wrecked the system. So downgraded to Snow Leopard. The updated the combo update. Now stuck on blue screen at start-up. Need help. Greatly appreciated. Thank you.

    Hi,
    I have the old MacBook Pro. Upgraded to Mountain Lion which completely wrecked the system. So downgraded to Snow Leopard.
    Then updated the combo update. Now stuck on blue screen at start-up.
    Need help. Greatly appreciated. Thank you.

    Downgrade Lion/Mountain Lion to Snow Leopard
      1. Boot from your Snow Leopard Installer Disc. After the installer
          loads select your language and click on the Continue
          button. When the menu bar appears select Disk Utility from the
          Utilities menu.
      2. After DU loads select your hard drive (this is the entry with the
          mfgr.'s ID and size) from the left side list. Note the SMART status
          of the drive in DU's status area.  If it does not say "Verified" then
          the drive is failing or has failed and will need replacing.  SMART
          info will not be reported  on external drives. Otherwise, click on
          the Partition tab in the DU main window.
      3. Under the Volume Scheme heading set the number of partitions
          from the drop down menu to one. Set the format type to Mac OS
          Extended (Journaled.) Click on the Options button, set the
          partition scheme to GUID then click on the OK button. Click on
          the Partition button and wait until the process has completed.
      4. Quit DU and return to the installer. Install Snow Leopard.
    This will erase the whole drive so be sure to backup your files if you don't have a backup already. If you have performed a TM backup using Lion be aware that you cannot restore from that backup in Snow Leopard (see below.) I suggest you make a separate backup using Carbon Copy Cloner.
    If you have Snow Leopard Time Machine backups, do a full system restore per #14 in Time Machine - Frequently Asked Questions.  If you have subsequent backups from Lion, you can restore newer items selectively, via the "Star Wars" display, per #15 there, but be careful; some Snow Leopard apps may not work with the Lion files.

  • Stuck at blue screen

    It will load up after restart, passing the grey apple logo. When it looks like it's about to finish loading up Mac OSX it gets stuck at blue screen. Tried using Diskwarrior on it but it gets stuck in repair.

    First thing to do in this situation is load the MacOS install disk, and reboot the system holding the C key down when you hear the chime until MacOS shows it is loading. This will not on;y show whether the system is basically sound and capable of booting, but also then give you the opportunity to run Disk Utility (in the Utilities menu of the installer) to check the hard drive for errors, and if any are found, attempt to repair them.
    You'll need a wired USB keyboard (almost any will do, but NOT the Apple aluminium model) to boot to the installer.
    When Disk Utility had finished the Repair Disk task, it if shows no faults, then you have a MacOS problem and likely need to perform an archive and install to set up a new copy of MacOS while preserving your files and applications. If Disk Utility shows errors it cannot repair, particularly reporting 'error on exit', it generally means the drive has suffered a problem. In those situations DiskWarrior is sometimes successful at recovery, though often a reformat is needed. In a small proportion of cases this problem is indicative of hardware failure - usually the hard drive itself, in which case a reformat would generally be expected to fail.
    Be aware of course that reformatting the drive will wipe any and all data, so should not be done unless and until you have secured essential data.

  • GE60 0NC-622UK laptop is stuck on Blue Screen can't login! please help..

    Had this laptop for just one month, before it's all good. Windows 8 64bit.
    In last two days, the mouse and touchpad became dysfunctional occasionally, able to move the pointer but just could't click on anything regardless of left or right, e.g. choose or open new. It would be working after logoff/relogin and reboot, but same problem still came up randomly.
    Last night, I did the same thing to reboot the laptop after had the pointer dysfunction, but then it displayed a blue screen before the login with a error called 'System Thread Exception Not Handled', and then just stayed on this page would't reboot automatically (waited for 30 mins), so it left me no choice to shut it down by pressing power on/off button manually, afterwards with couple of times rebooting, it just kept going into this same blue screen and could't get into the system...Sometimes it would automatically start diagnosing before blue screen, ask me to restore or repair, but none of them fixed the problem, repeatedly stuck on blue screen every time...
    And I don't have any windows 8 dvd, delivered box only has one for drivers and manual book.. so boot from dvd is not possible..
    p.s. sorry about my english if caused confusion
    thanks..

    Quote from: Neoistheone2000 on 06-June-13, 00:26:05
    Try starting Windows 8 in Safe Mode, its kinda difficult in Windows 8 to do you have to be very precise when doing it, right as the system boots you need to start spamming F8 sometimes you have to do Shift+F8.
    You may want to disable fast boot in the BIOS so you have some time to get ready to hit the buttons, once you get the boot menu up try Start Up Repair first and see if it fixes anything then try booting, if noting then try safe mode and un-do anything you have done to the system recently.
    Let me know how this goes.
    Really appreciated your help!
    I get into troubleshooting page by pressing F3 when laptop was booting up, and changed start up with Safe mode which works..I've done many things in Safe mode, like updated drivers, run anti-virus program, deleted recent installed software, and then somehow the blue screen error was gone after reboot...It seems one of them must be the cause for that problem.
    Anyway, my laptop is working properly now, thanks a lot, if error happens again in future i might still need some help

  • G5 stuck on blue screen at set up point?

    I've read other listings and they all have tried everything they know. I know nothing except to turn the computer on and off. Last night it worked then this morning it is jusst stuck at this start up point. I held in the button and turned it off and on again, got stuck at blue screen point again. I unplugged everything and still stuck? Please advise as I just spent hundreds adding this G5 to our system of g4's throughout the house and are looking forward to using it.
    Thank You

    Have you tried starting from your install disc and using Disk Utility?
    1. Insert the Mac OS X Install disc that came with your computer, then restart the computer while holding the C key.
    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
    Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
    3. Click the First Aid tab.
    4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
    5. Select your Mac OS X volume.
    6. Click Repair. Disk Utility checks and repairs the disk.
    Please post back with results,

  • Imac 8,1 does not boot stuck on blue screen

    imac8,1 mid (2008) 20" stuck on blue screen after boot ,It starts in safemode, below is a list of thing i have check so far
    1 Apple hardware test (says every thing is ok)
    2 Disk utility repair (was successfull)
    3 reset PRAM ,SMC
    3 Boot for OSX dvd and reinstalled (still only starts in safe mode )
    4 boot in single user mode and used fsck ( said every thing was ok)
    Yet when i boot i get stuck on a grey/blue screen . it starts in safe mode though, Is there some EFI , firmware restore file that i can install ???
    What else can it try????

    Please closely follow Apple's advice in Gray screen appears during startup. There are a number of steps to take, be methodical and follow the directions closely.

  • IMAC intel A1208 is stuck on blue screen after start-up. What is the fix?

    IMAC intel A1208 is stuck on blue screen after start-up. How can this condition be resolved?

    Please carefully read Apple's Gray screen appears during startup

  • Iphone 3g stuck in blue screen

    iphone 3gs is stuck in blue screen....won't shut off, won't upload, nothing????

    have you tried a reset?

  • MacBook won't start, stuck on blue screen

    My MacBook is stuck on blue screen... forever....
    MacBook info:
    13.3in, 2.0GHz Intel Core2 Duo, 120GB HD, 2X1GB RAM with Leopard
    MacBook was running great until last night...  My screen got frozen while browsing, and force quit did not work.  So I used power button to turned it off.  After that, my MacBook won't boot up anymore...  gray screen for about 3min, apple icon screen for 15min, then stuck on blue screen.
    I think I've tried everything in here..
    http://support.apple.com/kb/TS2570
    The only command that I was able to use was "Reset the NVRAM / PRAM", but no change there...
    I tried install DVD (came with the MacBook), but I cannot boot with DVD with C button and now the install DVD is stuck....
    Is there any way to fix this?  My warranty expired already, and I am trying to do everything before taking this to the store...
    Thank you.

    Thanks Eric.
    I have tried that before, but I gave an another try.  I held the option button longer this time, until I saw the apple icon.  Then cd (DVD?) image came on, so I clicked on it.  But after apple icon went away (10 min?), my macbook is again stuck on blue screen.  I only saw cd image, and did not see any other drives...  Is that a bad sign?
    Thanks,
    - Hidemi

  • Trying to install snow leopard-stuck at blue screen

    I put disk in,  computer restarted and am now stuck on blue screen.

    Did you hold the C key down after the boot beep to boot from the installer dvd?
    Is that a retail version of the dvd or did it come with you machine, or somewhere else?  If it's the latter you cannot use it.

  • PowerBook Stuck at Blue Screen?

    Hi there, I have a old Powerbook G4 15" thats having the common blue screen with cursor on startup error. Since then, Ive wipe OSX off and has been using Linux on this powerbook for some time and it works fine and i always though the blue screen issue is just a normal software issue. Recently, i decided to reformat it back to OSX 10.5, the installation went on smoothly and it completed without any issues. After rebooting, it stucks a the "blue screen with cursor" again. Heres what ive tried and some facts.
    - Reseted PRAM
    - Reseted PMU
    - Reformatted the HDD
    - Boot in Normal Mode and it stucks at blue screen v cursor
    - Verbose Mode shows no signs of errors and it continues to blue screen n sits there.
    - Boot in Safe Mode and it works
    - Works perfectly fine with Linux
    - HDD tested OK
    - RAM tested OK
    - Ran Disk Utility to check for permission errors.
    - Tried removing Airport card.
    - DVD drive removed (after installation)
    - Was able to boot from 10.5 Installation DVD
    - Can't do AHT (Apple Hardware Test) as i do not have the original DVDs
    - Warranty is obviously over.
    Does anyone has any suggestions for me? Thanks!!

    15-inch PowerBook G4s with 1.5 and 1.67Ghz processors had a serious logic board fault that caused one RAM slot to fail. Use "About this Mac" to see if all the RAM installed is recognized, or remove one RAM module at a time and see it the computer runs properly on the other module.

  • IMac restart is stuck on 'blue screen'

    Hello, I have an iMac 27" running OS X. Everytime I try to reboot/restart it gets stuck at the 'blue screen', and does not reboot. Basically it doesn't power down before being able to restart. It seems like the blue screen (with the rotating cursor) indicates maybe that somehow updates are running but I'm not certain about this. I tried to let it go for 10 minutes but to no avail. However, if I shut it off using the power button and turn on again, it starts just fine. Any suggestions as to remedy the restart problem without having to do a hard shut off/turn on?

    If the Recovery HD partition does not show up when holding the Option/Alt button at startup, instead hold the Command-R keys together at startup which should boot immediately to the recovery volume.
    In addition to a permissions repair, use Disk Utility to verify the hard drive for errors and repair any that show up. You can also try booting to Safe Mode by holding the Shift key at startup, which should spur the system to perform some maintenance tasks. Then reboot normally to see if the problem persists.

Maybe you are looking for