Flickering during playback in Premiere Pro (CS6)

Hello everyone.. I work in the IT department, and I am trying to assist a user with a problem they are having with Premiere Pro. Let me preface this by saying I know nothing about how to use Premiere.. I am not the user, I just install it and make sure it's there.
The problem they are having is that when they click the button to watch playback, the screens (dual display) flicker/flash/strobe, whatever you'd like to call it. As soon as you click 'stop', it stops.
I've already tried re-installing Premiere, but I might need to just completely uninstall the entire CS6 suite and reinstall it.
Here are the specs: (I don't know why the images are blurry, but you can click on them to open them and they are clear)
And the video card info:
I've already been to AMD's website, and it says I have the current video driver. Windows is also completely up to date.
This system has dual monitors.
Thank you in advance!

Only one drive is a problem (see below) but... more information is still needed
Is CS6 updated to the 6.0.2 version?
What kind of video is being edited? (see below)
Is there a red line over the timeline when the video is 1st imported and before any work is done?
-if yes, that means the project sequence is not correct
Read Bill Hunt on a file type as WRAPPER http://forums.adobe.com/thread/440037
What is a CODEC... a Primer http://forums.adobe.com/thread/546811
What CODEC is INSIDE that file? http://forums.adobe.com/thread/440037
Report back with the codec details of your file, use the programs below... a screen shot works well to SHOW people what you are doing
http://forums.adobe.com/thread/592070?tstart=30
For PC http://mediainfo.sourceforge.net/en or http://www.headbands.com/gspot/
http://blogs.adobe.com/premiereprotraining/2011/02/red-yellow-and-green-render-bars.html
Trying to use only ONE Hard Drive for Video Editing
You are a music conductor, with a baton that you use to point to various parts of the orchestra... this is like Windows pointing to various parts of the hard drive to do Windows housekeeping or to load program segments for various functions
Now, at the same time and with the same hand... while still using the baton to conduct the orchestra... pick up a bow and play a fiddle... this would be doing something with your video file at the same time as all the other work
You as a person cannot do both at the same time with the same hand
A computer is a LITTLE better, in that it can switch from one kind of task to another very quickly... but not quickly enough for EASY video editing
You need AT LEAST two hard drives (separate drives, never a partition http://forums.adobe.com/thread/650708 for more) with Windows (or Mac OS) and software on your boot drive, and video files on a 2nd drive so the boot drive is not slowed down by trying to do everything

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Slowing speed causing jerks during Playback in premiere pro 1.5. Can anyone give advice to solve?

Hello.
I am from Pakistan and we use PAL.
I am using adobe premiere pro 1.5 at my P.C. No capturing card has been installed on my computer. When I strech any video clip or slow its speed, after render, it produces little bit jerks and flickers during playback. Even it shows same problem after export project. Can anyone tell me the solution. Another thing I want to share, I have installed Matrox RTX card at my office. I have not seen any jerk there during slow motion. (Sorry for using inappropriate english)

Welcome to the forum.
Unfortunately, you have posted to the CS5 sub-forum, and should post to the CS4 and Earlier Forum. I am sure that one of our MOD's will move this for you, especially as you were kind enough to put the version number in the title - thank you for that.
Now, can you give us the full specs. of your Video files. The more detail, the better. There is likely some aspect of those Source Files, that is causing an issue.
Good luck, and if this post "disappears," then it has been moved for you. See the link above to the CS4 and Earlier forum.
Hunt

Why Do I get Choppy Playback in Premiere Pro CS6

Before upgrading from CS5.5 to CS6 I wiped my computer and started from scratch. When editing 4 angles in CS5.5 I never had any problems with playback... even after adding titles, effects..
In CS6 I have my 4 files set into a multicam sequence but when I play back and start cutting from cam to cam it gets choppy.
I am running:
Windows 7 64bit
On a Dell Studio XPS 9100
Intel Core i7 930 @ 2.80GHz
12.0 GB Ram
ATI Radeon HD 5800
I have my memory preferences in PR set to 12 GB Installed, Ram for other aps = 3 Ram fpr PR 9GB, and it set to performance
Any help to speed up and render this proper would be great, Still have to add color correction, titles, logo.

The 1st update came out today. Downloading now. Looks like it should fix my old problems... fingers crossed
What's new in Adobe Premiere Pro CS6 6.0.1:
May 26th, 2012
Features added or changed in this update:
· Improved performance using OpenCL, especially when used on Mac OSX v10.7.4 or later.
· Added encoding presets with additional bit-rate settings for XDCAM HD.
· Added Automatic Peak File Generation preference in the Audio category for turning off automatic peak file generation for imported audio. By default, this preference is enabled and matches the behavior of Premiere Pro CS6 (6.0.0).
· When this preference is disabled, importing audio or opening projects will not cause peak files to be generated. If peak files were already generated, then waveforms will be visible. Files imported before the preference was disabled will continue to generate peak files.
· Enabled “smart rendering” and added Enable Smart Rendering Codec setting to the Video tab of the MXF OP1a exporters for XDCAM HD and XDCAM EX to enable or disable smart rendering for these formats. This option defaults to the off/disabled state. We’ll have more information about this feature in a post on this blog within a day.
Bugs fixed in this update:
· Start timecode was not imported or exported correctly when working with AAF files.
· Some files from the Canon 5D Mark III camera were imported with the wrong timecode.
· Playing/viewing waveforms in the Source Monitor caused audio dropouts with some XDCAM HD clips.
· NTSC MXF OP1a files that were exported with drop-frame timecode had video data that was tagged as non-drop-frame.
· Switching the Renderer project setting from Mercury Playback Engine Software Only to Mercury Playback Acceleration GPU Acceleration on a computer using OpenCL caused Premiere Pro to crash under some circumstances. Switching between the two settings on a computer using CUDA would in some cases cause problems with video and/or audio playback.
· Crash when using full-screen, cinema mode on some computer systems.
· Tape capture was not working correctly with some third-party systems.
· Crash when capturing from tape using some BlackMagic hardware.
· An extra, black frame was included at the end of the output when exporting to P2 MXF in some circumstances.
· First two frames were being played twice on external monitor using Matrox MXO2.
· Crash when using “hover scrub” with Matrox MXO2.
· Audio/video synchronization was off by a few frames when playing video on external monitor.
· The Export Frame button was not exporting the correct frame, instead exporting a frame one or two frames away from the current frame.
· Some audio files and some MXF files would go offline or have their audio reconformed when the project was re-opened or when Premiere Pro was minimized or lost focus.
· Crash when modifying an effect property while playback was occurring.
· Hang/freeze when using a dissolve transition on an adjustment layer.
· Dropped frames and audio/video synchronization issues when exporting to tape using some third-party hardware.
· Information about dropped frames on output to tape was not accessible to third-party systems.
· Some QuickTime files were imported with the wrong field order.
· When audio was sent through a Mercury Transmit plug-in, any number of channels that was not 2 or 6 was treated as mono.
· In HDV editing mode, File > Export > Tape could not be used with third-party hardware.
· The current-time indicator (playhead) was not returning to the current time after using the Play Around command.
· Last several frames of output when exporting to tape were black.
· When encoding a 23.976 fps video to H.264, the duration of the video in the output .m4v file was too short, and audio drifted out of synchronization with the video.
· Transparency (alpha channel) information from a dynamically linked After Effects composition was rendered incorrectly in Premiere Pro.
· Importing some QuickTime OP1a files caused Premiere Pro to hang.
· The duration of the audio track sent to SpeedGrade using the Send To SpeedGrade command was the length of the entire Premiere Pro sequence, not the length of the work area.
· Timecode written to trimmed clips using the Project Manager did not match the source timecode for some QuickTime files.
· Various other crashes.

Audio Playback Issue Premiere Pro CS6 with AJA IO Express

I am running Premiere Pro CS6 on PC Windows7 64Bit with AJA Io Express. The video is playing back fine no issues there but the audio is struggling to playback. Sometimes it plays back fine but 90% of the time doesn't.
When I play it back it sounds as if I am moving forward frame by frame! Very strange.
I have already installed the latest drives for AJA Io Express.
Premiere Pro Version 6.0.3
AJA Io Express version 10.3.0
Anyone has been expereince the same issues please let me know or anyone that know what's happening or any kind of suggestions again let me know pls
thanks

Since it worked with CS5.5, check with Blackmagic to see if they have updates for CS6
I know from other discussions that an nVidia driver update was needed for at least some people upgrading to CS6

Trouble in video playback Adobe premiere pro cs6

My video playback is not stuttering, I don't even lag, but my problem is, when i play the video at playback, at some point my footage rewinds a frame, but the sound is still the same, even if I export my video, the final output rewinds and replays at certain point, i'm at 60fps 1080/720p, I tried to render (pressing enter) previewing, changing fps, changing resolution, but i got the same issue. Thanks for the answer please help.

More information needed for someone to help... please click below and provide the requested information
-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840
Exactly what is INSIDE the video you are editing?
Codec & Format information, with 2 links inside for you to read http://forums.adobe.com/thread/1270588
Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing
https://forums.adobe.com/thread/1070933 for screen shot instructions
Free programs to get file information for PC/Mac http://mediaarea.net/en/MediaInfo/Download

No Playback in Premiere PRO CS6

Hello,
My new machine was delivered this week: a Dell Precision T5600 with a souped-up NVIDIA Quadro 6000 video card and the latest Adobe Productio Premium suite.
I gathered all of my latest video porjects and got ready to rock-and-roll with the new setup but sadly, I'm having nothing but troubles.
I get my sequence all ready and press play to see what's happening in the Program Monitor and everything works great for about 5 seconds then freezes. If I press play again nothing happens either in the program monitor or the source monitor. Nothing at all. The buttons switch from "play" to "stop" icons but nothing actually happens.
After two days on the phone with Adobe techs, I've done an end-run around my video card and switched back to standard VGA graphics. Now the video plays fine, but I have no audio.
Long-story-short, Adobe techs are having trouble seeing the problem, so I' back to editing on my crummy laptop with outdated gear, and have a $4000 video rendering paperweight.
If anybody here in the community has a suggestion I'm all ears. Incredibly frustrated at the moment.
-Bill

Bill,
Welcome to the forum.
For the video portion of the issue, what is the version and date of your installed nVidia Quadro driver. It is likely that Del set your system up with a "master install disc," and the video driver is out of date. If so, download and install the latest from the nVidia site for your Quadro and your OS.
If it IS the latest, then I do not know the next step in troubleshooting what should be a great machine.
Good luck,
Hunt

Premiere Pro CS6 and MXF Compatibility.

We have recently had a problem with audio dropping out during export using Premiere Pro CS6. This particular project file used a combination of footage from a Canon XH-A1 and a Canon XF305. It was created in CS5 (Not CS5.5) and was recently converted to a CS6 Project file. When we would export the sequence the video would have missing audio in several places.
We think it may be a compatibility issue with the MXF conatiner used by the XF305. I have seen other people mention issues they have encountered using a similar set up. Is this something that may be a an issue for us if we move forward using CS6 and the XF305 on all of our projects?
The problem was resolved by taking all the footage offline in CS6, deleting the render files, moving the cache folder and bringing everything back online.
We just want to make sure that everything is compatible like it should be and if not what kind of patches we could expect in the future? It would be preferable not to have to transcode our footage prior to importing into Premiere Pro.

I had this once too, and I "fixed" it by deleting the XMP files.
Ulf

HELP! Jerky playback on Premiere Pro 6.0.2 CS6 and Retina MBP (16GB)

Dear all!
Please help me to solve this problem!
It's going on Premiere Pro 6.0.2 CS6 and Retina MBP with 16GB RAM installed.
CUDA Driver Version: 5.0.24
MacBook Pro Retina, Mid 2012
Processor 2,7 GHz Intel Core i7
Memory 16 GB 1600 MHz DDR3
Graphics NVIDIA GeForce GT 650M 1024 MB
Software OS X 10.8.1 (12B19)
Adobe Premiere Pro CS6 (6.0.2. - 072)
While playing back inside PP a jerky playback occurs, every 1-2 seconds it rewinds to 2-3 frames back and continues to play forth...
No special console messages or something similar visible.
Have tried to clean the cache but it doesn't help. Also have tried to switch the mode between CUDA, OpenCL and SW - without any visible changes...
Exhausted... Please HELP!!!!

avrbox, I had the same problem and went crazy because I didn't find a proper solution. I use Windows, though. Finally, I got to fix the problem. I use a i5 processor, which I overclocked with an asrock tool that came with the mainboard (to about 3350 MHZ where the system ran stable). When I turned overclocking off, Premiere played back the clips just fine. I overclocked then step by step until the playback went jerky again and kept that frequency. Maybe your processor is overclocked by stock or you did it manually?
Hope this is your solution!

Playback has frozen in Premiere Pro CS6, it started when I added some after effects compositions to

Playback has frozen in Premiere Pro CS6. I am running a 1080p timeline and it appeared to start when I added some after effects renders to my timeline. The playback head still runs through the timeline and audio plays normally but the video completely stops and cannot be viewed in real time.
I have plenty of memory and a very good graphics card running 64Bit Windows 7.

Red, yellow, and green render bars and what they mean
http://blogs.adobe.com/premierepro/2011/02/red-yellow-and-green-render-bars.html

Playback Lag in Premiere Pro CS6 for Mac

I'm editing a project in Premiere Pro CS6 for Mac, and the playback is really laggy. Its fine if you're viewing one long clip, but it gets really laggy when it switches between clips. The sound will play, but the playback screen will be frozen on the last frame from the previous clip. I use the latest thin model of the iMac. Can anybody help me?

>Premiere Pro CS6 with the 6.0.0 update
Is there a specific reason you have not applied the bug fix updates?
All Adobe updates start here and select product, read to see if you need to install
updates in number order, or if the updates are cumulative for the individual product
http://www.adobe.com/downloads/updates/
Also, only having one hard drive means your computer is having to "struggle" with file operations
An EXAMPLE concerning trying to use only ONE Hard Drive for Video Editing
You are a music conductor, with a baton that you use to point to various parts of the
orchestra... this is like Windows pointing to various parts of the hard drive to do
Windows housekeeping or to load program segments for various functions
Now, at the same time and with the same hand... while still using the baton to conduct
the orchestra... pick up a bow and play a fiddle... this would be doing something with
your video file at the same time as all the other work
You as a person cannot do both at the same time with the same hand
A computer is a LITTLE better, in that it can switch from one kind of task to another
very quickly... but not quickly enough for EASY video editing
You need AT LEAST two hard drives (separate drives, never a partition
http://forums.adobe.com/thread/650708 for more on partitions) with Windows (or Mac OS)
and software on your boot drive, and video files on a 2nd drive so the boot drive is
not slowed down by trying to do everything
External eSata or USB3 are both fast enough for video editing... eSata is better -
http://forums.adobe.com/thread/1117813
Do not try to use USB2 for video editing, it is too slow
Dock with fan http://www.amazon.com/StarTech-SuperSpeed-Docking-Station-
Cooling/dp/B0055PL2YI

Premiere Pro CS6 playback freezes, regenerates .pek and .cfa files

When I try to watch something in a sequence, the Program Monitor freezes. The playhead moves in the timeline as usual and the audio plays just fine, but the visual freezes. Sometimes it stops a few seconds after I start playing and sometimes the video never plays at all. When I stop playback, it remains frozen for a while, then resets to the frame the playhead is on.
As I checked different options, I discovered Premiere is regenerating both the .pek and .cfa files every time I open it, even though all of my projects have already conformed. I have it set to store the media files with the project, so I know the preview files have not moved or been deleted. I work on this setup 8 hours a day, 5 days a week, and nothing changed since I was in yesterday. It was working fine when I shut it down last night, no one could have logged in while I was gone, and this morning it doesn't work. No updates were installed, no files were moved, no drives switched.
I have searched the internet for help, but all of the forums I've found are at least two months old and recommend installing the 6.0.3 update. I did run updates for all my Adobe software, and it didn't help. I also deleted and re-rendered my peak and cfa files.
One six-month-old forum said that Premiere CS6 cannot playback long AVCHD .m2ts files. Previously I had no problem working with .m2ts files 35 minutes and shorter, or with .mp4 files up to 75 minutes long. The video I'm currently working with is about 75 minutes long. And again, it was working fine yesterday.
Further investigation revealed that playback does not freeze when I import a selection from the Source Monitor (vs. importing from the Bin and trimming in the Timeline) and do not layer clips or apply effects.
Any thoughts?
Thanks.
Media Spec:
File type: AVCHD Video
Resolution: 1920x1080 (1080p), 29 fps
Imported from camera hard drive using PlayMemories Home
Computer Spec:
Adobe Premiere Pro CS6
Windows 7, 64-bit Service Pack 1
Graphics card is Quadro 5000, driver 276.19
OS/boot drive is a solid state 250gig, and files running off a 2TB local hard drive

I've tried several more things.
The playback does not freeze if I have only one clip in the timeline.
If I have clips on two or more video tracks, it starts freezing.
Once I clear it down to one video track, it takes a couple of seconds (up to 30) to start playing normally again.
Sometimes I can play two tracks for several minutes before it freezes. Sometimes it freezes immediately.
When I open Premiere, I get the "Media Pending" screen for way longer than usual.
I have rebuilt the peak and cfa files, no difference. GPU accelerator is enabled. The latest Adobe updates are installed.
I see a few other forums with similar problems but no solution.
No settings, file formats, or file locations have changed since Monday (the last time CS6 was working properly). After a lot of digging around I found that a Windows Defender Definition update was installed the morning of the day PP started freaking out. I can't get rid of this update.
I edit two or more hours of footage per day. They are lectures, so they are recorded in 1-3 hour chunks. I use two videos simultaneously--one with the professor's powerpoint presentation, and one of the professor. I keyframe the PPT video into the corner, overlaid over the lecturer. I did this for years without problem in CS5.5 and for two months without problem on my current setup.

Premiere Pro CS6 Extreme Lag / Choppiness In Playback Please Help

I have a brand new Windows 8.1 Desktop
1 GB Video Card AMD Radeon 7700
16 GB Ram
3.4 Ghz i7-3770 CPU
Scratch Disk on an external drive that spins at 7200 RPM
I'm coming from a Macbook Pro (with less specs then the current desktop I'm using) in which I had no problem with playback choppiness/lag with premiere pro cs6, so this has been quite frustrating to figure out. I've looked at several other threads, etc and there has been little help on the subject it seems. If anyone has any tips, advice, or can point me in the right direction to get rid of the lag/choppyness that would be a blessing.

Okay I solved the problem.
If anyone else encounters this here's how you solve it.
Goto "Sequence"
Goto "Sequence Settings"
Here you will see "Video Previews"
Preview File Format
I switched from "Microsoft AVI" to "P2 720p 60hz dvcprohd"
Now there is no lag/choppiness in any of my video preview files. HOORAY!

Error during start up of Premiere Pro CS6. "... could not find any capable video play modules..."

During start up of Adobe Premiere Pro CS6, I get the following error message. "Adobe Premiere Pro could not find any capable video play modules. Please update your video display drivers and start again." This does not occur on After Effects, and the program runs successfully. Premiere Pro will not open, and in the start up window the last thing the status line states before the error message occurs is: "Loading ImporterQuikTime.prm"
I have added an NVidia GPU card to my system and have installed the latest video drivers from the NVidida website (GeForce 310.70). This did not help. I have QuikTime on my computer, but am not sure if it needs to be in a certain file location.
I have also gone in to BIOS after installing the GPU and disabled internal graphics, but that did not help either. Not sure what to do next. Any suggestions?
Thank you,
Rhoadman

Thank you everyone for the replies. Although I don't have a laptop, the following seems to work.
Solution 1
On Windows 7, right-click the shortcut to Adobe Premiere Pro, and choose Run as Administrator.
Using this method, Premiere Pro opened successfully. Using the shortcut directly, the error persists. It looks like we will just have to open the program using this method.
Many thanks for the replies.

Premiere Pro CS6 playback issues & graphics glitches

Hi everyone.
For a few days now (not sure whether it's been like this since the latest update) I have been experiencing serious playback issues and graphics glitches with Premiere Pro CS6. I'm on a Macbook Pro Retina.
Please see attached screenshot for reference. What happens is, I start Premiere - it works fine for a few minutes, but at some point things start to go wrong. The program monitor doesn't show anything anymore, even though the playhead is moving and I get audio.
Sometimes, either the program monitor or the source monitor displays some other part of the Premiere UI or even OSX Finder windows/ other applications like safari. What you are seing in the screenshot is a glitch showing a part of the source window within the program window.
Once this happens, there's nothing I can do but to restart Premiere.
Does anyone else have these kinds of issues?
Premiere is becoming unusable for me at the moment, which is a serious issue since this is my primary NLE.
What also happens from time to time is the following: i start up my project, and once i do anything like moving the playhead, i receive the following error message "a serious error has occurred that requires Adobe Premiere Pro to shut down" which then does exactly what it says. this will happen repeateadly until i restart my computer.
Thanks for your help.

Welcome to the forum.
Make sure you have the latest driver for your video card, and if you're using hardware mercury playback, then make sure you have the latest CUDA drivers from nvidia. If that doesn't work, then please answer the questions here as completely as you can:
Adobe Forums: FAQ: What information should I provide when asking a question on this forum?
Jeff

Adobe Premiere Pro CS6 Video Playback Problem/Bug

I have been editing a video for the past few weeks, but recently, after I have been editing for a few minutes, all of a sudden my video won't play in the playback window. When I hit the play button (or the space bar) it does nothing - just sits there. All of the clips are rendered (with the green bar), but I cant see my changes because it doesn't play. I am even able to move the cursor along the timeline and it will show the video in the playback window, but it won't play back in real time. Like I said I have been using Premiere Pro CS6 for a while and havent had this problem until now. Also, when I drag a clip into the preview window, it doesn't play either (but I am able to move the cursor along the timeline). I have to shut down Premiere and open it up again, then it works for a few minutes again, and then the same problem occurs. Please help! The specs for my lap top are as follows: Macbook Pro Retina Display, 2.6 GHZ i7, 16GB RAM, 500GB SSD

Do you ONLY have that single 500gig drive?
If yes, you are below specification... which requires a separate drive for video files
An EXAMPLE concerning trying to use only ONE Hard Drive for Video Editing
You are a music conductor, with a baton that you use to point to various parts of the
orchestra... this is like Windows pointing to various parts of the hard drive to do
Windows housekeeping or to load program segments for various functions
Now, at the same time and with the same hand... while still using the baton to conduct
the orchestra... pick up a bow and play a fiddle... this would be doing something with
your video file at the same time as all the other work
You as a person cannot do both at the same time with the same hand
A computer is a LITTLE better, in that it can switch from one kind of task to another
very quickly... but not quickly enough for EASY video editing
You need AT LEAST two hard drives (separate drives, never a partition
http://forums.adobe.com/thread/650708 for more on partitions) with Windows (or Mac OS)
and software on your boot drive, and video files on a 2nd drive so the boot drive is
not slowed down by trying to do everything
Do not try to use a USB2 external drive for video editing, the USB2 file transfer speed
is too slow
External eSata or USB3 are both fast enough for video editing... eSata is better -
http://forums.adobe.com/thread/1117813
ONE possibility is this dock http://www.amazon.com/StarTech-SuperSpeed-Docking-Station-Cooling/dp/B0055PL2YI

Flickering during playback in Premiere Pro (CS6)

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