Flickering white bars across screen

my friend's daughter's 4th generation touch went from operating normally to racing/static like white bars across the screen.
touch pad still responded - we tried to restart as well as restore to factory setting with no improvement
now when trying to start up from restore screen freezes, with white bars, on location enable question.
please help

When restoring to factory defaults/new iPod fails to solve the problem thne you likely ahve an hardware problem and an appointment at the Genius Bar of an Apple store is in order or acll AppleCare if under warranty.

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