FLV Files Don't Display in FlashHelp

Greetings:
The FlashHelp topic seems to be taking a nap, so I will post
this here. I have inserted a FLV video in a Captivate 3.0.1
project, it comes out fine, I can view the output in IE, Firefox,
and Chrome without any issue. Importing this into RoboHelp 7, the
video does not display in the Preview mode, nor does it display
when published to FlashHelp in any of the three browsers. The
opening screen displays, but does not respond to the skin controls
or click boxes. Other Captivate projects work just fine, just the
ones with the FLV videos have the problem. I have tried inserting
the skin.swf, the project.swf, and the raw .flv file. No go with
any of these.
I have tried to insert all of the Captivate output files
(.js, .flv, .htm, two or three .swf) into the topic Baggage File
(which seems unnecessary, RoboHelp should figure this out when
importing from its sister program) with no luck. Any ideas, or does
this procedure just not work for some undocumented reason?
Thanks
Karl

Aperture packs a tremendous amount of potential energy in a small rectangular window.
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Here is a link to the page titled
Sorting Images

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