FLV videos not playing correctly in Captivate 6

I am running into an issue where my FLV video is not playing correctly when my Captivate project is exported out and saved to the web. The FLV video is about 20 mins long (~100 MB) and it is being streamed from Kaltura. The FLV video is inputted into the Captivate project as a multi-slide synchronized video across 27 slides. The slides themselves are imported from Powerpoint. The problem that we are running into is that the Captivate project and the FLV video play correctly when viewed with decent bandwidth, but they do not appear to play correctly for users with slower bandwidth. However, if a user views the videos independently of Captivate, they can view the videos correctly, even at slower bandwidth. I have tried hosting the Captivate files on several different webservers, including an LMS. But the issue continues and I'm searching for any type of answers that might help.
Thanks for reading and any help you can provide would be greatly appreciated.
Nathan

Nathan,
Your welcome, if that is the case, then can you try and insert the MultiSlide Video, you can insert the streaming video URL.
You can add the server to you computer as network Drive and then browser to that location, once you do that, the options to add the Video as Streaming can be chose and your Vidoe would remain insync with main playbar, users can play and pause content that way.
See if this can be implemented at your end.
Thanks,
Anjaneai

Similar Messages

Videos not playing correctly

I've had my video iPod for a couple of weeks and generally, I love it. But I noticed that just today (this was NOT an issue before), the videos do not play correctly -- and it's not file-specific. Here's what happens:
The first few rows of pixels lag behind the rest of the video. it's always the same rows. It's especially noticeable while watching Lost with its faster sequences. Has anyone experienced this?

Eric333 wrote:
I am using the QuickTime conversion to export my videos.
And what settings did you use for conversion?
Michel Boissonneault

Swf file with external video not playing properly in Captivate 5

So I'm trying to create a captivate project using swf file that has code that loads external flv inside of it.
It all works great when I test it in flash but once I export it and insert it in Captivate the screens don't synchronize.
The content of the video starts playing as soon as the project starts even though it's not on that video slide and when
I try to scroll through the project the audio of that video screen doesn't stop.
Anyone has an idea why this is happening, could it be my code in flash that's affecting it?

Unfortunately, no. I gave up on the idea of inserting question slides in the middle of videos. That means I no longer have videos distributed across multiple slides, which I assume was causing the problem. Now, I only insert quiz slides AFTER the video slide. Not preferred but that's what I ended up with.
I have recently upgraded to 7. I haven't had a chance to see if the issue is fixed in 7. To be honest I am having many issues getting my courses to play properly on the iPad. I am using all the default functions and quiz slides, but I continue to run into problems.

Flash videos not playing correctly

I posted some flash videos to some sites that get a
tremendous amount of website traffic. We are getting feedback that
the flash videos do not play consitently. Some people can see them
just fine, others cannot see the videos at all, for others -
particulary in Firefox, the video asks to download rather than
play. We created the videos using Flash 9 - importing the FLV file
and saving as an swf. We do not really see any type of pattern
across browsers.
Any advice?

Not loading correctly in what way?
Can you attach a screenshot?
*http://en.wikipedia.org/wiki/Screenshot
Use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed the maximum file size (1 MB).
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.org/kb/Safe+Mode
You can also try to reset the preferences.
*http://kb.mozillazine.org/Resetting_preferences
*https://support.mozilla.org/kb/Resetting+preferences

.flv VIDEOS not playing smoothly

A heavy video-generated Captivate project has been created in Cap 4:
* 18 slides all up, with the total size of .flv videos coming to 90.7MB
* Using Captivate, as looking for interactivity -- there is also a menu, so users can jump to whichever section they'd like to watch/use
When accessing the completed project online:
1) The loader quickly goes up to 100%
2) Shows the preloader image I have inserted
3) User clicks play, and the first slide with video plays...
The first video either freezes / move quickly along the timeline. You are also unable to jump to other sections shown in the menu. While I am not too worried about this, my priority is for comfortable viewing for the first video. I am assuming that the first video freezes, etc because the whole project has yet to load completely. How can one work towards this solution? I have tested the loading time, changing it from 10%, 20%, towards 100% but the video is still freezing at times / moving quickly along the timeline.

Thanks for your PM - I just checked your project and it runs 100% fine and smooth for me.
I checked it on two different PC's
1. Vista 64-bit, IE 7.0, Flash player 10, 10mbit/10mbit internet connection.
2. Win XP Pro, IE 7.0, Flash player 10, corporate LAN
This leads me to the conclusion that the issue is the speed of your internet connection. The first video is around 80 seconds and is 13.5 Mb. That is very big when you consider the length and especially the dimension of the video you are using.
If you dont already have FP10 then try and upgrade to see if that helps. It's much better at handling videos etc. than the older versions of Flash players.
Secondly you need to recode your videos. You will be able to get the first video down from 13.5 to perhaps 4-6 mb, with a noticable quality loss. If you have Flash you can use the Adobe Media Encoder to do the recoding.
/Michael
Click here to visit the www.captivate4.com blog

Flv video not playing in AIR application

Hi everybody,
i'm building a tutorial with flash catalyst and since the 20 states limit i've split it up in different swf files that I import and show in different states.
One of these swf (which i built with Catalyst as well) is supposed to play a flv video, and it actually plays it if i run it alone.
The problem comes when i build the overall tutorial: it works perfectly with the "run project" command in Catalyst and with the run-local version but the video won't play if i try the AIR application.
Does anyone have any suggestion?
NB: the "asset" directory created with the AIR application installer does contain the flv file (i didn't have to put it there manually)
Thanks in advance for your help,
Giuseppe

Hi Giuseppe,
what I do is:
1. create a file using Captivate
2. i place a .flv video in this file
3. save the file as .swf
4. then i go to dreamweaver and put the swf on a html page.
Now:
when viewed in a browser, everything runs fine.
when i pack this page into an air application (in dreamweaver) the video does not appear,
instead I get this "Connection Error"
I do not know a console or log file.
However, I learned that there is a .xml file located in the same AIR folder that you publish in.
In this .xml file there is a setting :transparency. in order to playt a .flv file this must not be be "transparent"!
(i read this somewhere in the net)
hope that helps
I will talk to a professional programmer, if I have any news, i will let you know
Claus

Animation effects not playing correctly in captivate 6 (playing last frame first?)

Hi there,
Currently in captivate 6 I have a problem where when an item is coming in using an animation effect the image is flashing up very breifly, dissapearing then playing the animation as it should. it is almost as if it is playing the last split second first then looping round. This only applies to some of the items and not all of them, I have tried redoing them only for the same problem to occur. There is only 1 entrance effect playing on each item and there are 4 items on screen, the second and third images are the ones causing problems although the text and fitst image is fine. I have tried toggling sync with project. This also occurs both in publish and in preview
Any other ideas?

Hi Vish,
All of the items in question are set to display for the rest of the slide and the effect lasts less then a second where each item is on screen for 10+ seconds so there is plenty of the for the entrance effect to play out.
I have noticed however if I set all of the items with effects to start on the start of the slide the effect plays correctly but that means it isnt synced to the voiceover.

Ipod updater 2006-01-10: VIDEOS NOT playing correctly now...........

i updated to 1-10-06 ipod software & having problems. i have several vid i converted using videora. worked great till now. Now about 20 sec into my vid, my ipod will pause for about 5 seconds, like its thinking about wether it likes my video, then continues. i was not having this problem before i updated my ipod to 2006 software. videos still play fine in itunes. i have reformated ipod & reinstalled with no luck.
i tried to download the older software, 2005-11-17, wich is listed on apple downloads but when i open it, its the 2006 updater.
this is really annoying. did apple put some frickin bug in there for non purchased vid? how can i get old updater software bck on my ipod. help.

hiya!
"firmware update failure disk write error".
you don't explicitly say what you've already tried. so i'm going to have to start by asking this question ...
is that PC a Toshiba laptop?
iPod not recognized correctly on Toshiba laptop
love, b

Youtube videos not playing correctly

Windows 7 64-bit Flash Player 11.7.700.169 videos in youtube don't play correctly, the image is super zoomed in and grainy. anyone know what's wrong?

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do not click the Reset button on the Safe mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
You can check for problems caused by recent Flash updates and try these:
*disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
*disable protected mode in Flash 11.3 and later
*disable hardware acceleration in the Flash plugin
*http://kb.mozillazine.org/Flash#Flash_Player_11.3_Protected_Mode_-_Windows
*http://helpx.adobe.com/flash-player/kb/common-problems-flash-player.html

Flv videos not playing on html files - UNC/Mapped Drives

Hi,
We've discovered an issue with Dreamweaver CS3 recently (running on Windows 7 Pro, 32bit) in our school, where embedded flv video files wont run when the file's UNC path appears in the address bar, but will if this is changed to the local drive letter, in our case N. This obviously makes it a little difficult for teachers to mark students' work.
I found a similar issue in another thread:
http://forums.adobe.com/thread/688483
which had not been answered. Are there any known solutions for this please? I have spent a while browsing, but have so far not come back with much. I've tried enabling and disabling 'Remove run from start menu' which was suggested, but this didn't make any difference.
Thank you
Regards
Savos Aren

Nathan,
Your welcome, if that is the case, then can you try and insert the MultiSlide Video, you can insert the streaming video URL.
You can add the server to you computer as network Drive and then browser to that location, once you do that, the options to add the Video as Streaming can be chose and your Vidoe would remain insync with main playbar, users can play and pause content that way.
See if this can be implemented at your end.
Thanks,
Anjaneai

Flash not playing correctly in Captivate

I have Captivate 4 and Flash CS4. I have created a Flash .swf in Actionscript 3.0 that has several interactions. I have placed stop(); in Frame one, Frame 5, and Frame 10 and then depending on the interaction I have gotoAndPlay (5) or gotoAndPlay(10).
The resulting .swf works properly in Flash Player, but when I place the .swf into Captivate it ignores the stops in the actionscript on Frames 1 and 5 and goes directly to Frame 10.
I don't have any idea how to make it play correctly. Any suggestions would be appreciated.
Frank

Hi Frank
Have you configured Captivate for AS3?
Edt > Peferences > Project > Publish Settings
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

Cap 4: Flash Videos not playing correctly

I have flv files on 3 different slides of my project. When I publish the project, the 2nd and 3rd videos will play the audio but the video only displays the first frame from the first video.
I published the flv files from Camtasia 7. Does anyone have any suggestions?

If you think it could be a Firefox setting, try:
'''Create a new Firefox profile'''
A new profile will have your system-installed plugins (e.g., Flash) and extensions (e.g., security suite toolbars), but no themes, other extensions, or other customizations. It also should have completely fresh settings databases and a fresh cache folder.
Exit Firefox and start up in the Profile Manager using Start > search box (or Run):
firefox.exe -P
Any time you want to switch profiles, exit Firefox and return to this dialog.
Click the Create Profile button, choose a useful name (like May2014), and skip the option to use a non-default folder location. Then start Firefox in the new profile you created.
Does Flash work any differently in the new profile?
When returning to the Profile Manager, you might be tempted to use the Delete Profile button. But... it's a bit too easy to accidentally delete your "real" profile, so I recommend resisting the temptation. If you do want to clean up later, I suggest making a backup of all your profiles first in case something were to go wrong.

IPhoto 11 video not playing correctly

I'm not sure this is because of the recent upgrade to iPhoto 9.4.2 but when I attempt to play a video, the video freezes on one frame but the audio continues as if the video is playing normally. Is anyone else experiencing this problem?

Shane Ross has a tip that may work for you.
http://discussions.apple.com/thread.jspa?messageID=4109217
"There is a trick that you need to do. Because I export mine at 30fps out of SNAPZ, but when I bring them in to FCP, they are 10fps. Odd...
BUT...if you use Cinema Tools and CONFORM the clips to 29.97, then they will work fine. Open Cinema Tools, cancel any option to open or create a database. Open the clip and hit CONFORM.
Then import into FCP and use this trick to edit it:
www.proapptips.com/shane NON STANDARD CODECS IN FCP
You'll still have to render the audio.
Shane"
Further discussion here:
http://discussions.apple.com/thread.jspa?messageID=4115551&#4115551
G5 1.8 DP (PCI-X), 4GB RAM, Mac OS X (10.4.10) ATI X800 XT, 20" & 23" ACDs, KonaLH, MXO, M-Audio Revolution 5.1, Fostex D15 DAT

Video not playing correctly in Safari

Hi there
I am having problems viewing embedded video streams in Safari (6.0.4). The video will play ok for a second or two then breaks up into vertical lines (see picture below) with the video's audio playing back ok. I have loaded the same pages using the Chrome browser and the video will playback ok without any issues so that narrows it down to be a problem within Safari.
I know the simple answer is to switch to Chrome as my main browser but tbh I really don't like Chrome very much and would prefer to use Safari as my main browser.
Any help solving this issue would be greatly appreciated.
John

This is a typical page I'm having issues with - http://www.bbc.co.uk/sport/0/snooker/22193792
John

Streamed H.264 videos not playing correctly thru IE

I'm new at web stuff so this is probably the dopiest question yet, but here goes.
I'm setting up a web page where my clients can stream a "quick-start" QT movie. My tests have worked perfectly on my own computer (Mac Quicksilver) using Safari and QT7 Pro. It even works when I force them to play using the latest RealPlayer. My partner can't seem to view them on her PC using Explorer. So I did a test where I tried to view them through Explorer too, and I got the same problems.
From reading other threads, it seems this may have something to do with "tags." Can someone explain what tags do and what I might need to do to my videos to play more universally?

Streaming media needs special "properties" called hint tracks inside the media and is also only served from special software.
99% + of the files you view are "downloaded". They use "fast start" to begin playback as soon as enough data has downloaded so that they can play without having to re-buffer (reload) data.
QuickTime plug-in "guesses" the download progress and begins playback (if the file properties or the page code is set to "autoplay") when enough data has been downloaded.
Streaming media can't include some other neat QuickTime "tricks" (like Flash media or text tracks).
We really need some rain down our way. I just answered a knock at my door. It was three Redfish and a really skinny flounder (maybe he was standing sideways) and they asked for a drink of water.
My PDF will teach you some "tricks" and help you get the most from QuickTime Pro. Plus, it will put something other than roadkill wild hog or deer into my diet.

FLV videos not playing correctly in Captivate 6

Similar Messages

Maybe you are looking for