FM 10 TOC Issues! Help!

First, let me preface by saying I am an early-career writer that has taken a position with a company that had no prior tech pubs department or writers (first mistake?). I have had experience with FM 6 and 8, but this was at a larger company with established templates. My current company has no established templates or anyone to create them for me: I am the lone ranger here, and I have not used FM 10 before.
I discovered early on that the "standard" templates that come with FM 10 are garbage. I have managed to create some pretty decent chapter templates (lots of workarounds that I hope don't come back to bite me later on), so I decided to try and create a TOC for the book I created. Using the book TOC template supplied with FM, I have encountered a number of issues. Some of which I'm sure have to do with the fact I have never created templates in FM before.
Issue #1
The auto-generated TOC marks every entry with a bullet and the page number is not separated from the heading with leading periods (..........):
My heading paragraph tags do not have a bulleted autoformat. I also verified that the Heading1TOC, Heading2TOC, and Heading3TOC paragraph tags do not have bulleted autoformats. After doing some research, it seems that the issue must be coming from the reference page (which I didn't know existed until today).
Here is what the reference page currently looks like for the TOC:
Interestingly, HeadingxTOC tags seem to be in the exact form I want, but they do not appear in the body pages that way! I have tried using the paragraph designer to add new tab stops with leaders for each of my entries, but the changes are never applied to the body pages. I can manually change the body pages, but once an Update Book is perfomed, all that formatting is replaced with the crap I'm trying to change. I have tried to manipulate this in so many ways to try and get what I want, but I have not been successful. Can someone please help show me the light?
Issue #2
I'm not sure if this issue has been caused by my paragraph tags that I created, but I noticed that every heading (1, 2, and 3) that appears after a paragraph tag that has some autoformatted text associated with it (Table, Figure, Note, etc.), that autoformatted text appears in the TOC as if it is part of that heading!
Here is an example of what I'm talking about in the TOC:
Here is the corresponding place in the chapter:
This also happens even when there is another body paragraph separating the table from the next heading. Does anyone have any ideas about how to solve this problem?
If there are other FM 10 known issues, tricks, tips, or methods you'd like to share, please feel free to post them!!
Thanks in advance,
Smitty

Hi Error,
Yes, I learned from trial and error (no pun intended) that the first two points you bring up do not work. However, the global update did work after I tweaked the settings a bit.
I think the issue might be coming from the Tab Stops. I'm not sure if this is normal behavior, but in the Paragraph Designer, my current tab stops look like this even though I have the 0.0" R tab stop applied to the selection:
Here is how I configured my customized tab stop:
Anything here look fishy?
Also, am I supposed to have my cursor in a certain place when applying the tab stop in the RP of the TOC? I noticed that there are only tab spaces in the RP:
Smitty

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TOC issue - (Superscript)

Hi there.
I am having an issue with my Table of Contents. All my links works except for the items that have a superscript in them. In the example below, when I create the PDF and hover over the items the three words of (Modes of Operation) are hot links that take me to page 26. When I hover over the second entry I2C Digital Interface the only item that is a hot link is the letter I. Our goal is to have the entire entry a hot link for customers to hit and go directly to the page. I think the superscript is breaking the link.
Example below:
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> I think the superscript is breaking the link.
And you would be correct. It's terminating a character range, and the hypetext generated for it.
See:TOC link with a subscript character does not work in PDF
To save you a click, the solution is to use a Unicode natively superscripted 2 (U+00B2, \u00b2 if you prefer to do it as a Variable), and not as a normal 2 with a <Superscript> Character Format applied.

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I was delighted to discover this morning that I can now merge
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Also, after reading through the help files with RH, they
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This is my first time trying this, so I'm probably doing
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Hi Crystal
So are you running FlashHelp Pro ouptut and publishing to the
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I have a strange issue: after some hours, the communication link is dropped between the computer and printer. When this happens, IE becomes unusable and will not connect to anything. This is replicated on three XP home machines. The fourth, a vista ultimate machine, does not seem to be affected (yet). I get the "scan to computer is disabled" error. It cannot be re-enabled. At this point I cannot print either. I can reach the embedded web server on the printer via firefox and can still surf using firefox. I can ping the printer, but again once the connection is dropped, no printing or scanning to the computer. The only thing I've found that resolves the issue (temporarily) is to reboot the computer, which just starts the cycle again.
last night I installed the software on an XP machine and the laptop to test when the connection dropped. They lasted from 7pm Monday until I got home at 5pm Tues. The machines were not used. Once I started using them (firefox only), then they dropped the connection within a half hour of each other around 7pm. The other XP machine lasted from 7pm Mon until 7am tues, when my wife started using it and then noticed it dropped sometime that tues between 7 and 9AM. An 11am tues reboot ran OK until 10 pm tues when connection was lost again (and IE is now dead). The Vista machine has been running since 7pm monday until now (930pm tues) and still seems to be holding.
printer hardwired, to router, static IP, 100-full link speed (also tried 10-half)
router dlink di-655
two XP machines are hardwired, vista is hardwired, and last xp machine is a laptop on wireless.
I've swapped cables rebooted and reinstalled multiple times. I must have a file a mile long on the support phone line. They were unable to fix it. I asked this to be escalated, but who knows when I'll get a response.
I've toggled firewalls - XP built in
I've uninstalled anti virus software
I've even put up with crazy suggestions from tech support like changing the router channel (uhh, it is wired!)
one xp machine had an AIO 4215 hooked via USB and the others printed to it via network, but the printer has been deleted from the networked machines.
I can ping 127.0.0.1 which is supposed to indicate the tcp service is OK.
I have not reset winsock .. I can see one machine being bad, but three????
malware / virus scan shows no issues. Again one maybe, but three??
The only thing I can think of is that there is something in the XP networking stack that conflicts with the new 8600 software as hours pass. Perhaps there is some polling operation that goes on then dies after some time, then it kills IE as it dies.
When the printer works it is great, but rebooting is not a permanent solution to this.
any suggestions would be greatly appreciated!!!!!! I am stumped and so is tech support. They are sending it to engineering, but who knows when they will respond.
thanks in advance.
This question was solved.
View Solution.

well it looks like I have a working solution ... I downloaded a freeware file called process.exe . I made a cmd file via notepad with the following contents:
rem this is to keep the HP network printer communicating with the desktops
rem
process -k "hpnetworkcommunicator.exe"
rem
process -k "scantopcactivationapp.exe"
rem
"C:\Program Files\HP\HP Officejet Pro 8600\Bin\HPNetworkcommunicator.exe"
rem
Start "" "C:\Program Files\HP\HP Officejet Pro 8600\Bin\ScanToPCActivationApp.exe" -deviceID CNXXXX:NW -scfn "HP Officejet Pro 8600 (Network)"
the XXXX is your printer serial number with an extra character or two. Pull that number from the port tab after you pull up "properties" for the 8600 printer.
This cmd file basically restarts the printer link. It opens a command window that launches the program to re-establish the link.. then it closes the command window. The launched program shows that the communication link is dead (just for a few seconds), but then it makes the connection... THEN you hit the close button and coninue your work until it dies again.
I may have it autorun every X hours if I can narrow down a good time. Until then I have a shortcut on the desktop to "FIX HP LINK" ... I only had to do this for my XP machines, as the vista one seemed OK.
What ticks me off is that I shouldn't have to do all of this diagnosis. It would be nice if there is a fix in the pipeline so the link stays stable al the time. I've spent hours trying to figure this crap out.
Anyhow, I hope the time I spent helps someone. PS, thanks to the OJ6500 thread that had the info for the scantopcactivationapp.exe program.
PS ... I'm still waiting for an engineer to contact me, if any HP employees are reading this.
PSS I haven't tried this without killing and restarting the hpnetworkcommunicator stuff, but it works for now.

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Authorization Object: F_KNA1_GRP
Description
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Regards,
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Hi Vamsi,
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RC=4 means a object value is failing.
RC=12 means an object is missing!
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You can check the SAP documentation on running traces on the help portal of SAP. I think you will find the answer yourself by troubleshooting more and may be massaging some test roles here and there!
Likewise, if you are new to security, I would encourage you to start by reading some books on SAP security. Authorizations made easy is a good book to start with.
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EOD for me :P . take care
Abhishek

Hi I have copied over my iTunes to a new PC and now there are songs missing and when try to re download on iTunes it says play. When you hit play it sends you off to search for a file that doesn't exist. When syncing it says 100 issues Help please

Hi,
I have just put my iTunes on a new laptop by hard drive method and some songs are not there. When I go into iTunes it's doesn't say download or purchase it says play.
So you press play and it opens a separate box saying search for file which isn't there.
I have read tons of stuff re this but still not got it fixed. It's not a HD issue because iTunes won't let me download it why ?
Hopefully someone can help
Thanks David

Hey Davidl678,
Thanks for the question. It sounds like you are unable to download the purchases from your purchase history, because iTunes believes the songs to be in your library. It may be necessary to delete the items from your library, then re-download from your purchase history. Before doing so, you may want to take note of which song are available for re-download:
iTunes 11 for Windows: Delete songs, playlists, or other items
http://support.apple.com/kb/PH12359
iTunes 11 for Windows: Download previous purchases from the iTunes Store
http://support.apple.com/kb/PH12491
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Matt M.

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Sanga wrote:
1) all applications that were not standard on the itouch crash unexpectedly and the only way to rectify this issue is to download something from the app store and they work again
Did you try to restore your iPod to factory settings and add your apps one by one to find out which app causes the crash? Try not to restore from a backup it may contain the corrupt parts you don't want to install again.
3) That last scentence brings me nicely onto my final problem which is this: my computer tells me that i do not have the authority to put onto my ipod. Despite all of them being free and despite all of them having being backed up from my ipod.
Deauthorize and authorize your computer in iTunes, here's how to:
http://support.apple.com/kb/HT1420

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current 192.168.0.x network that has ADSL, PC's HP Laserjet 5Si network printer.
Connected to that is my Tiger server with 2 lan ports, one is connected to that network and the other connected to a switch where I run all my macs - the server is a basic file and software update server.
macs connected to the server get a 192.168.2.x address and can access the internet and each other etc - all is happy.
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Thank you for your time

This sounds more like a protocol or a driver issue rather than an addressing issue. Which protocol is being used to connect to the printer? You mention the GIMP driver gets loaded, which I read that it's an automatic function rather than you having to manually browse to the driver.
Also, I would look at trying the Gutenprint drivers from Sourceforge rather than the included GIMP-Print.
The other thing would be to check the cups error log on the server. It could give some clues as to why the spool file is taking so long.

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     REL_ORG_ID NUMBER (10) NOT NULL ,
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REL_ORG_NAME VARCHAR2 (100 BYTE) ,
REL_IND_NAMES VARCHAR2 (100 BYTE) ,
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INSERT INTO USSC_CASES.CORP_RELATED_OFFENDERS
SELECT
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          AS DEF_TYPE_NAME, -- here is where I'm having issues.
                RO.REL_DOCKET_NUM AS REL_DOCKET_NUM,
          RO.REL_LVL_AUTH AS REL_LVL_AUTH,
          RO.REL_LVL_AUTH_TEXT AS REL_LVL_AUTH_TEXT
FROM      PROD.RELATED_OFFENDERS RO,
          PROD.SENTENCES S
WHERE     RO.USSC_ID = S.CORPSENT_USSC_ID
AND      RO.SENT_TYPE_CODE = S.SENT_TYPE_CODE
AND          RO.SENT_TYPE_CODE = 1
ORDER BY REL_ORG_ID;Thanks in advance for your help.

INSERT INTO USSC_CASES.CORP_RELATED_OFFENDERS
SELECT RO.REL_ORG_ID AS REL_ORG_ID,
        S.SENT_ID AS SENT_ID,
        CASE RO.INDICATOR
          WHEN 'I' THEN REL_IND_NAMES
          WHEN 'O' THEN REL_ORG_NAME
        END AS DEF_TYPE_NAME,
        RO.REL_DOCKET_NUM AS REL_DOCKET_NUM,
        RO.REL_LVL_AUTH AS REL_LVL_AUTH,
        RO.REL_LVL_AUTH_TEXT AS REL_LVL_AUTH_TEXT
FROM PROD.RELATED_OFFENDERS RO,
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WHERE RO.USSC_ID = S.CORPSENT_USSC_ID
    AND RO.SENT_TYPE_CODE = S.SENT_TYPE_CODE
    AND RO.SENT_TYPE_CODE = 1
ORDER BY REL_ORG_ID;SY.

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I am having an issue with Adobe Media Encoder that I am hoping to receive some help with. I am rendering out some videos from Premiere and every time I render something larger than 1 GB, I receive this error message:
"Adobe Media Encoder
Could not write XMP data in output file."
It has only started since the last update about a month ago, so any help would be greatly appreciated!
Thanks again!

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