FM Radio failed 5730

I had been using the FM Radio of my phone but know it seems to receive no stations and I hear just hiss, can anyone help?

Thank you.
In Smart Connect no any active task.
OK google disabled
Factory reset does not help
Last version 5.0.2 - 23.1.A.1.28 not help.
Still loks same.
After soft reset i can play FM radio over speeker,
when somebody call me, or i receive message speaker stop working.
From this play only over Earphone.
I have to soft reset for fix.

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FM Radio failed 5730

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