FM to send information notification to SAP inbox or external email-id

Hi All,
Need help. I need to send a information notification to user's SAP inbox and external mail id.Plz anyone tell which FM i can use for sending notification to SAP inbox and which FM i can use for sending notification to external mail-id?? plz help
thanks and regards
Nitin

Hi,
You can use the FM SO_OBJECT_SEND..Also please search in SDN forums..I am sure you will get lot of forums which already discuss about this..
THanks
Naren

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PR Workflow delay in sending a notification to SAP inbox of approver

Hi All,
We are experiencing a problem in PROD regarding the time delay of workflow in sending the PR to the approver in his SAP inbox.
The current set-up is expected to be operating in runtime. However, we experience delays in the notification.
In runtime graphics, the workflow stays in the background activity. The workflow is expected to just swiftly run the background activity and move to the next activity.
May I know the steps on solving this error?
Thanks in advance.
Regards,
Reymar

Hi
i think background job sheduled timelimit, how much time is taking time to get workitem into ur inbox/ check with basis gut how theysheduled background jo running or check SOST transaction transmission r processing or not.

Sending a Mail to SAP inbox

Hi all,
    I am using the following code to send the mail to SAP inbox,
DATA : it_reclist TYPE TABLE OF somlreci1,
         wa_reclist TYPE somlreci1.
DATA : wa_docdata TYPE sodocchgi1.
DATA : it_message TYPE TABLE OF solisti1,
         wa_message TYPE solisti1,
         it_attach TYPE TABLE OF sopcklsti1.
LOOP AT it_super_uid INTO wa_super_uid.
    wa_reclist-receiver = wa_super_uid-usid.
    wa_reclist-rec_type = 'B'.
    APPEND wa_reclist TO it_reclist.
ENDLOOP.
wa_docdata-obj_langu = sy-langu.
wa_docdata-obj_name   = text-005.
wa_docdata-obj_descr = text-006.
wa_docdata-sensitivty = 'F'.
wa_message-line = text-007.
APPEND wa_message TO it_message.
CALL FUNCTION 'SO_NEW_DOCUMENT_ATT_SEND_API1'
    EXPORTING
      document_data                    = wa_docdata
      put_in_outbox                    = 'X'
    COMMIT_WORK                      = ' '
    IMPORTING
    SENT_TO_ALL                      =
    NEW_OBJECT_ID                    =
    TABLES
      packing_list                     = it_attach
    OBJECT_HEADER                    =
    CONTENTS_BIN                     =
    CONTENTS_TXT                     =
    CONTENTS_HEX                     =
    OBJECT_PARA                      =
    OBJECT_PARB                      =
      receivers                        = it_reclist
    EXCEPTIONS
      too_many_receivers               = 1
      document_not_sent                = 2
      document_type_not_exist          = 3
      operation_no_authorization       = 4
      parameter_error                  = 5
      x_error                          = 6
      enqueue_error                    = 7
      OTHERS                           = 8.
IF sy-subrc <> 0.
MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
        WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
ENDIF.
IF sy-subrc = 0.
    MESSAGE text-008 TYPE 'S'.
ENDIF.
Still i am not able to send the mail , its giving me exception 5. Please let me know how could i modify the code.
Thanx,
Girish.

HI,
The code below demonstrates how to send an SAP mail to a users inbox (SBWP)
: Report ZSAPTALK                                                   :
: Author SAPdev.co.uk                                               :
: Description :                                                      :
: Send mail message to SAP mail inbox.                               :
:                     Please visit www.sapdev.co.uk for further info :
REPORT ZSAPMAIL NO STANDARD PAGE HEADING.
TABLES: DRAD,
        QINF,
        DRAW,
        SOUC,
        SOFD,
        DRAP.
DATA: P_RETURN_CODE LIKE SY-SUBRC.
data: d_username LIKE DRAP-PRNAM.
mail declarations
DATA : BEGIN OF NEW_OBJECT_ID.         " the newly created email object
        INCLUDE STRUCTURE SOODK.
DATA : END OF NEW_OBJECT_ID.
DATA : BEGIN OF FOLDER_ID.             " the folder id of the outbox
        INCLUDE STRUCTURE SOODK.
DATA : END OF FOLDER_ID.
DATA : BEGIN OF REC_TAB OCCURS 5.     " the table which will contain the
        INCLUDE STRUCTURE SOOS1.       " information on the destination
DATA : END OF REC_TAB.
DATA : BEGIN OF OBJECT_HD_CHANGE.      " the table which contains the
        INCLUDE STRUCTURE SOOD1.       " info for the object we will be
DATA : END OF OBJECT_HD_CHANGE.        " creating
DATA : OBJECT_TYPE LIKE SOOD-OBJTP.    " the type of object
DATA : BEGIN OF OBJHEAD OCCURS 5.      " the header of the object
        INCLUDE STRUCTURE SOLI.
DATA : END OF OBJHEAD.
DATA : BEGIN OF OBJCONT OCCURS 0.      " the contents of the object
        INCLUDE STRUCTURE SOLI.        " i.e. the text etc
DATA : END OF OBJCONT.
DATA : BEGIN OF OBJPARA OCCURS 5.      " formatting options
        INCLUDE STRUCTURE SELC.
DATA : END OF OBJPARA.
DATA : BEGIN OF OBJPARB OCCURS 5.      " formatting options
        INCLUDE STRUCTURE SOOP1.
DATA : END OF OBJPARB.
DATA : BEGIN OF T_MAIL_TEXT OCCURS 0, "Message table for messages to
        STRING(255),                   "user via mailbox
       END OF T_MAIL_TEXT.
Parameter: p_uname like sy-uname.
**START-OF-SELECTION
START-OF-SELECTION.
    d_username = p_uname.
    PERFORM POPULATE_EMAIL_TEXT.
    PERFORM SETUP_TRX_AND_RTX_MAILBOXES USING P_RETURN_CODE.
    PERFORM CREATE_AND_SEND_MAIL_OBJECT.
      FORM POPULATE_EMAIL_TEXT                                      *
      Inserts text for email message                                *
FORM POPULATE_EMAIL_TEXT.
CLEAR T_MAIL_TEXT-STRING.            "puts a blank line in
APPEND T_MAIL_TEXT.
APPEND T_MAIL_TEXT.
adds failed list on to end of success list.
T_MAIL_TEXT-STRING = 'Test email message line 1'.
APPEND T_MAIL_TEXT.
T_MAIL_TEXT-STRING = 'Test email message line 1'.
APPEND T_MAIL_TEXT.
CLEAR T_MAIL_TEXT-STRING.            "puts a blank line in
APPEND T_MAIL_TEXT.
T_MAIL_TEXT-STRING = 'Header1    Header2    Header3'.
APPEND T_MAIL_TEXT.
T_MAIL_TEXT-STRING = '----
APPEND T_MAIL_TEXT.
ENDFORM.
*&      Form SETUP_TRX_&_RTX_MAILBOXES
Ensure that the mailboxes of the sender (INTMGR) are set up OK
FORM SETUP_TRX_AND_RTX_MAILBOXES USING P_RETURN_CODE.
get the user no of the sender in order to add the mail to the
user name's outbox for future reference
SELECT SINGLE * FROM SOUC
           WHERE SAPNAM = SY-UNAME.    "SAP name of a SAPoffice user
IF SY-SUBRC NE 0.
    "Error finding the SAPoffice user info for the user
    MESSAGE E064(ZR53) WITH SY-UNAME.
    P_RETURN_CODE = 1.
    EXIT.
ENDIF.
*Get the outbox No for the sender from the user No where the folder
                                       " type is an outbox
SELECT * FROM SOFD WHERE OWNTP = SOUC-USRTP   "Owner type from ID
                       AND OWNYR = SOUC-USRYR   "Owner year from the ID
                       AND OWNNO = SOUC-USRNO   "Owner number from the I
                       AND FOLRG = 'O'."Output box
ENDSELECT.
IF SY-SUBRC NE 0.
    " Error getting folder information for the user
    MESSAGE E065(ZR53) WITH SY-UNAME.
    P_RETURN_CODE = 1.
    EXIT.
ENDIF.
ENDFORM.                               " SETUP_TRX_&_RTX_MAILBOXES
*&      Form CREATE_AND_SEND_MAIL_OBJECT
FORM CREATE_AND_SEND_MAIL_OBJECT.
FOLDER_ID-OBJTP = SOFD-FOLTP.        " the folder type ( usually FOL )
FOLDER_ID-OBJYR = SOFD-FOLYR.        " the folder year ( usually 22 )
FOLDER_ID-OBJNO = SOFD-FOLNO.        " the folder no.
OBJECT_TYPE     = 'RAW'.             " the type of object being added
build up the object information for creating the object
OBJECT_HD_CHANGE-OBJLA = SY-LANGU. " the language of the email
OBJECT_HD_CHANGE-OBJNAM = 'PS to DM Interface'. " the object name
mail subject 'Mass Linking of QA, pass/fail'
MOVE TEXT-002 TO OBJECT_HD_CHANGE-OBJDES.
OBJECT_HD_CHANGE-DLDAT = SY-DATUM.   " the date of the email
OBJECT_HD_CHANGE-DLTIM = SY-UZEIT.   " the time of the email
OBJECT_HD_CHANGE-OBJPRI = '1'.       " the priority ( highest )
OBJECT_HD_CHANGE-OBJSNS = 'F'.       " the object sensitivity
F is functional, C - company sensitive
object_hd_change-skips = ' '.       " Skip first screen
object_hd_change-acnam = 'SM35'.    " Batch imput transaction
object_hd_change-vmtyp = 'T'.       " Transaction type
add the text lines into the contents of the email
CLEAR OBJCONT.
REFRESH OBJCONT.
free objcont.      " added this to delete the mail contents records
LOOP AT T_MAIL_TEXT.
    OBJCONT-LINE = T_MAIL_TEXT-STRING.
    APPEND OBJCONT.
ENDLOOP.
CLEAR OBJCONT.
build up the table of receivers for the email
REC_TAB-RCDAT = SY-DATUM.            " the date to send the email
REC_TAB-RCTIM = SY-UZEIT.            " the time to send the email
the SAP username of the person who will receive the email
REC_TAB-RECNAM = D_USERNAME.
the user type of the person who will send the email ( USR )
REC_TAB-SNDTP = SOUC-USRTP.
the user year of the person who will send the email ( 22 )
REC_TAB-SNDYR = SOUC-USRYR.
the user number of the person who will send the email
REC_TAB-SNDNO = SOUC-USRNO.
the sap username of the person who will send the email
REC_TAB-SNDNAM = SY-UNAME.
get the user info for the receiver of the document
SELECT SINGLE * FROM SOUC WHERE SAPNAM = D_USERNAME.
IF SY-SUBRC NE 0.
    WRITE : / TEXT-001, D_USERNAME.    "usnam.
    EXIT.
ENDIF.
the user number of the person who will receive the email ( USR )
REC_TAB-RECNO = SOUC-USRNO.
the user type of the person who will receive the email ( USR )
REC_TAB-RECTP = SOUC-USRTP.
the user year of the person who will receive the email ( USR )
REC_TAB-RECYR = SOUC-USRYR.
the priority of the email ( highest )
REC_TAB-SNDPRI = '1'.
check for delivery on the email
REC_TAB-DELIVER = 'X'.
send express so recipient knows there is a problem
REC_TAB-SNDEX = 'X'.
check for a return receipt
REC_TAB-READ = 'X'.
the sap username of the person receiving the email
REC_TAB-ADR_NAME = D_USERNAME.       "usnam.
add this receiver to the internal table
APPEND REC_TAB.
CLEAR REC_TAB.
call the function to create the object in the outbox of the sender
CALL FUNCTION 'SO_OBJECT_INSERT'
       EXPORTING
            FOLDER_ID                  = FOLDER_ID
            OBJECT_HD_CHANGE           = OBJECT_HD_CHANGE
            OBJECT_TYPE                = OBJECT_TYPE
            OWNER                      = SY-UNAME
       IMPORTING
            OBJECT_ID                  = NEW_OBJECT_ID
       TABLES
            OBJCONT                    = OBJCONT
            OBJHEAD                    = OBJHEAD
            OBJPARA                    = OBJPARA
            OBJPARB                    = OBJPARB
       EXCEPTIONS
            ACTIVE_USER_NOT_EXIST      = 1
            COMMUNICATION_FAILURE      = 2
            COMPONENT_NOT_AVAILABLE    = 3
            DL_NAME_EXIST              = 4
            FOLDER_NOT_EXIST           = 5
            FOLDER_NO_AUTHORIZATION    = 6
            OBJECT_TYPE_NOT_EXIST      = 7
            OPERATION_NO_AUTHORIZATION = 8
            OWNER_NOT_EXIST            = 9
            PARAMETER_ERROR            = 10
            SUBSTITUTE_NOT_ACTIVE      = 11
            SUBSTITUTE_NOT_DEFINED     = 12
            SYSTEM_FAILURE             = 13
            X_ERROR                    = 14
            OTHERS                     = 15.
IF SY-SUBRC NE 0.
    MESSAGE A063(ZR53) WITH SY-SUBRC.
    EXIT.
ENDIF.
call the function to send the already created email to the receivers
CALL FUNCTION 'SO_OBJECT_SEND'
       EXPORTING
            FOLDER_ID                  = FOLDER_ID
            OBJECT_ID                  = NEW_OBJECT_ID
            OUTBOX_FLAG                = 'X'
            OWNER                      = SY-UNAME
       TABLES
            RECEIVERS                  = REC_TAB
       EXCEPTIONS
            ACTIVE_USER_NOT_EXIST      = 1
            COMMUNICATION_FAILURE      = 2
            COMPONENT_NOT_AVAILABLE    = 3
            FOLDER_NOT_EXIST           = 4
            FOLDER_NO_AUTHORIZATION    = 5
            FORWARDER_NOT_EXIST        = 6
            NOTE_NOT_EXIST             = 7
            OBJECT_NOT_EXIST           = 8
            OBJECT_NOT_SENT            = 9
            OBJECT_NO_AUTHORIZATION    = 10
            OBJECT_TYPE_NOT_EXIST      = 11
            OPERATION_NO_AUTHORIZATION = 12
            OWNER_NOT_EXIST            = 13
            PARAMETER_ERROR            = 14
            SUBSTITUTE_NOT_ACTIVE      = 15
            SUBSTITUTE_NOT_DEFINED     = 16
            SYSTEM_FAILURE             = 17
            TOO_MUCH_RECEIVERS         = 18
            USER_NOT_EXIST             = 19
            X_ERROR                    = 20
            OTHERS                     = 21.
IF SY-SUBRC EQ 0.
    MESSAGE I035(ZR53) WITH NEW_OBJECT_ID D_USERNAME. "usnam.
ELSE.
    MESSAGE I036(ZR53) WITH D_USERNAME."      sy-subrc.
ENDIF.
ENDFORM.                               " CREATE_AND_SEND_MAIL_OBJECT
Hope this helps.
Reward if helpful.
Regards,
Sipra

Notifications in Portal UWL and external email Id

When we run the workflow, the Tasks showup in the Universal worklist but the notifications don't (even though they appear in R3 Business workplace). Is this correct? DO we need to do some settings to take care of this. We also need to send the notifications to the employee's external internet email Id. But this too is not working. I have checked SCOT. everything is fine.
Note: for the external email, I have not done any special task/setting in the workflow. The notification is being sent to an agent(position). and for the employee occupying this position I have specified the external email in infotype 105. Do I need to do any thing else?
For my client, I need the workflow FYI notifications to go to:
1. Their Universal worklist in the portal and
2. their external internet email Id.
Could anyone please guide me how to go about this?

>
Vikrant wrote:
> Thanks for the response Vijay.
>
> Two clarifications here:
>
> 1. SCOT has been properly configured at my end. Test mails are going to external email Id. Have checked it. But in my workflow step - mail notification, I have set the RECIPIENT TYPE as Organizational Object and then further set it as a particular Position in my Org structure.
>
> Instead I need to set the recipient type as Email address. Is It?
> Is this what you meant by "type id as 'U' "? Or did you mean I should make use of USER instead of POSITION as the recipient type?
You need to set up the forwarding email address in SO36 for every user and also tick the 'Also place in Inbox' box, to use in SendMail step, choose type as G and the user id with US prefix as the recipient, this will send it to both external email and UWL( to UWL only after step 2 below).
>
> 2. For the notifications to reach the Portal UWL (universal worklist) I need to get SONIC software installed? Is this free? Is it a plug-in? where to look for it? with SAP?
SONIC is short for SAP Office Notification Connector, you can search for it on scn itself.

UWL Notification and SAP Inbox

Dear All,
I have developed a leave application in webdynpro abap and my requirement is to send notification in the UWL.
I have selected the activity as Email then the notification is coming in UWL but when i select the activity as INBOX it is only coming to SAP Inbox not in the UWL.
Please Advice..
regards
Mustafa

The notifications will not appear in UWL by default. You need to deploy a Sonic connector to the portal in order to display the notifications in the UWL notifications tab.
Another option could be to replace the send mail step in workflow as a decision step. Just write the same message to the decision step, and put there one button "Confirm" (or whatever). Then display these decision tasks in UWL. It will not be the same functionality but very close, and then you can avoid installing the Sonic connector.
Regards,
Karri

Sending Workflow notification from SAP to Outlook

Hi All,
I want to send my workflow notification mail from my SAP inbox to Outlook.
I have done the same for the work items successfully using Extended Notifications.
However, the same configuration is not working for "Notifications".
Please suggest.
Thanks & Regards,
Deb

Rob,
Thanks for your response. It was a simple sent mail step. So I send it directly to the e-mail id of the same user. Simple thing clicked to my mind little late.

Regarding Autoforwarding of Notifications from SAP Inbox to Externam Mail ids

Hi Experts,
   In Our Project we are forwarding SAP INBOX Notifications to External email ids using
   below settings from SBWP .
SBWP->Settings->Office Settings.
Here in the Automatic Forwarding Tab we are maintaing the Emaid Adresses .
With this setting , IT forwards all the SAP INBOX mails to the email ids which we maintained in settings.
But we want to Filter the Notifications.
How to get this?
Regards
Rama

In your call don't pass put_in_outbox = 'X'.
Don't pass the Transmission Medium in the Receiver
Like:
wa_receivers-receiver = 'mahesh.bagel at the rate cadi.com'.
wa_receivers-rec_type = 'U'.
wa_receivers-notif_del = 'X'.
wa_receivers-notif_ndel = 'X'.
APPEND wa_receivers TO gt_receivers.
CLEAR wa_receivers.
CALL FUNCTION 'SO_NEW_DOCUMENT_ATT_SEND_API1'
EXPORTING
document_data = wa_doc_data
put_in_outbox = space   " <<
IMPORTING
sent_to_all = v_sent_all
TABLES
packing_list = gt_packing_list
contents_txt = gt_message
receivers = gt_receivers
EXCEPTIONS
too_many_receivers = 1
document_not_sent = 2
document_type_not_exist = 3
operation_no_authorization = 4
parameter_error = 5
x_error = 6
enqueue_error = 7
OTHERS = 8.
IF sy-subrc EQ 0.
COMMIT WORK.
ENDIF.
Regards,
Naimesh Patel
Edited by: Naimesh Patel on Oct 9, 2008 4:54 PM

CFolders - Notification to be sent to external email id

Hi,
I need to send a notification to the external email id such as gmail or any other.
How do i do that ?
Please suggest.
Thanks in advance
Amit
[email protected]
9820502246

dear amit,
when u creatin an user id go to<b>-user administration-user-email.</b>
instead of putting compant id u can put ur personal id i.e gmail or yahoo or rediffmail..
if answer is helpfull , plz reward the points
thanks
amit dhar

Re: Sending QM Notification from SAP ME

Hello Experts,
I am working on integrating QM notification to logging of NC in SAP ME. Relevant settings in ECC are in place. I have created an NC code as an ERP QN Code and have assigned ERP catalog, ERP Code group and ERP code as maintained in SAP. Also, my user in ME is assigned the ERP user name.
When I log an NC and complete the operation, "qualityNotificationRequest" is triggered but it goes to error with the message "Invalid catalog entry".
There is only original document in the trace which does show the catalog type same as maintained in the NC code (albeit in small letter - not sure if this makes any difference).
Would appreciate any input on this.
Thanks in advance
Srinivas

Hi,
There are two groups of Quality notification settings:
NC code maintenance
QualityNotification workflow configuration
These two sets of parameters are passed in different parts of the BAPI and are independent of each other, in that in ERP they are stored in different places. Please see screenshot below from QM03 transaction with the values that came from ME.
Header data – is stored on the QN Subject tab. These are the parameters from the workflow configuration.
On the Items tab, the data here comes from the settings in NC code maintenance. Each NC logged for a particular Shop Order is created as a separate line on this Item tab.
The NC Details are in the Long text Field
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Steve

Send an internal mail (SAP inbox) to a user and select the expire date

Hello!,
This is my first question in this forum. I need to send an internal mail to a user and I must insert a expire date.
I try to use the FM 'SO_OBJECT_SEND' and it's works but I don't know where I can insert the expirte date.
Can you help me?, please.
Thanks a lot.

Hi,
Try this..
In the parameter OBJECT_HD_CHANGE there is column DLDAT (Expiry date) & DLTIM (Expiry time)...Give the date and time in this column and then check..
THanks,
Naren

Outgoing mail from SAP Inbox

Hi,
I have a problem of the mail sending from SAP inbox to external email id. The text which Iam entering in the mail is converted into pdf format and being sent as an attachment. we are using the version 46C. Please let me know on this.
Thanks!
Sreenivas

what is the issue ?
u dont want PDF ? then chek ur settings in SCOT.
in SCOT -->double click on STMP nore >internet>here u will get converion format settings
Regards
Prabhu

Notification Mail in SAP Inbox is not going to External Mail.

Hi
Notification Mail (Simple Mail and not workitem) triggered from workflow are reaching the sap inbox. I need to send this to Outlook also.
In workflow I am using 'send mail' step to and uisng sap userid. With this the mail reaches SAP INbox.
But This doesnot flow to Outlook. Here i am only reffering to mail and not workitem.
I know we need to configure job (RSWUWFML2) to send workitems to outlook. but do we need to do the same for sending simple mail to outlook?
I noticed if we send mail using email id it is flowing to outlook but if the mail is sent using userid from workflow its not flowing.
Do i need to use some program to send notification from sap inbox to outlook.
I checked RSWUWFML2 but this has no option to send only mail and doesnot send the mail from sapinbox to outlook.
Any help clue appreciated.
Thanks.

Hi,
As per my understanding... You would be using Mail step to send mail from your workflow, right?
If this is the case then in mail step-> recipient type would be "Organization Object"... so make it as "E-mail address" and and pass or bind mail id to it. Now you need to go to SOST and check that mail is displayed there or not...
and If your don't want to use Mail Step in your worklfow, then you can use Mail FM - SO_NEW_DOCUMENT_ATT_SEND_API1 to send the mail... Here you need to pass mail id and the text to it and you can see in SOST.
Hope it is helpful to you.
Thanks & Regards,
Mihir

SAP Inbox: Send Transaction code link to the SAP Inbox

Hi,
I have a requirement, which is as follows.
I need mail to be sent to the SAP Inbox every morning.
In the body, there should be a link. When the user double-click's on the link, a transaction code should be executed in the background, thus bringing the user to the screen showing a report.
Is this possible and if so, how can it be done?
All help will be rewarded and greatly appreciated.
Thank You,
John

What he want to Say is that this request can easily be done with the help of a workflow, so you need to consult your workflow consultant.
Check this link to know more -
http://web.mit.edu/sapr3/docs/webdocs/purchpay/ppAPRnotify.html#inbox
For without workflow check this -
workflow sending notification to sap inbox.
Regards,
Amit

Sending mail to SAP Inbox thru actions

Hi Friends,
I am having a requirement as below:
Need to send one mail to SAP Inbox to the BP in one specific partner functions in an activity based upon the below conditions:
1) Status of the transaction is open
2) The Todays' Date -Created date =45
I believe this can be done using actions. Please let me know if this is possible. If yes let me know the simplest way and if know let me know the alternative way.
Thanks,
Jai

hi
yes you can do this using actions
just create your action profiel and there you give processing type as smartforms
and then select your parameters\
there are some standard actions available in the system for that you can refer to them
then you inside the conditions give your conditions
attach your action profile to your transaction and then you have what u wanted
alternate way to achieve this is using FMs or workflows
best regards
ashish

Sending mail from sap Inbox to outlook

Hi All,
Iam new to SAP workflow. Here I need to send the mail from SAP Inbox to Outlook for high priority keeping red flag as icon.
can anyone tell me how to set up this and go ahead to start.
Thanks
Kumar

IF I understand you correctly, you want to send a mail to Outlook (external email address) as a step in Workflow.
If you are on Release 6.20 or above the following solution will work. I do not remember what is available in earlier releases.
1) Define a multiline element based on SOXNA-FULLNAME to hold the email addresses. How you populate this element with the addresses depends on your requirements.
2) Insert a Send Mail step in the workflow.
3) In the Mail Tab, Select 'U' as Recipient Type.
Assign the Multi Line element defined in Step 1 to E-Mail Address.
4) Define the Subject and the body as needed.
Please note that you should have External mail sending from SAP enabled and a batch job that runs periodically to push the mail.
Cheers,
Ramki Maley.

FM to send information notification to SAP inbox or external email-id

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