FM11 crashes when I try to open a file from a book

Hi,
I have been using framemaker 11 all these days. From yesterday , I have a strange issue. FrameMaker 11 crashes every time I open a file from a book.
I have attached the screenshot of the error I get.
Can anyone help me as to what could be the issue.

I have the same problem periodically. Have you looked at the file referenced?
My header infor reads:
=== Header Begin ===
Internal Error: 11004, 21860591, 20722943, 20723475
FrameMaker 11.0.0 for Intel
Build: 11.0.0.380
Window System: MSWindows
Operating System: Windows NT 6.1 (major.minor.build: 6.1.7601 Service Pack 1)
Generated on: Wednesday, January 15, 2014 4:09:20 PM
To file: C:\Users\joe\AppData\Roaming\Adobe\FrameMaker\11\FrameLog_14.01.15_16.09.20_2.txt
=== Header End ===
I'm not sure what's up with the Operating System line in this file. I have Win 7 SP 1.
I wonder if you have the same Internal Error, Frame and Build Number? Have you updated your Adobe Apps recenty to the latest and greatest? I have not. Our IT team locks us out from updating. If you have the same build, try updating Frame.
I seem to get the error more often when I work files on networked drives. I experience it less when I work locally on the local hard drive.
Hope this helps.

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