Folder exclaimation, stalled restore, error 1418, HELP ME!

ok.
i have a 4thG ipod (one with the click wheel), brand new, just got it yesturday. fully charger turned on and worked fine...until i plugged it into the computer.
when i turn it on the apple icon appears the a folder with an exclaimation with "apple.com/ipod/support".
itunes recognises it because it pops up when i plug it in and asks to restore. sometimes it says it has recognised a corrupt ipod and that it must be restored. it starts restoring fine but then freezes in the same spot every time and a box comes up saying "the ipod "ipod" could not be restored. an unknown error occured (1418)"
thats my biggest problem because i know if i could restore it it would work.
then i tried ipod updater 2005-3-23 and it says "invalid ipod service version"
WHAT CAN I DO! PLEASE DONT TELL ME I WASTED MY MONEY!

ok.
i have a 4thG ipod (one with the click wheel), brand
new, just got it yesturday. fully charger turned on
and worked fine...until i plugged it into the
computer.
when i turn it on the apple icon appears the a folder
with an exclaimation with "apple.com/ipod/support".
itunes recognises it because it pops up when i plug
it in and asks to restore. sometimes it says it has
recognised a corrupt ipod and that it must be
restored. it starts restoring fine but then freezes
in the same spot every time and a box comes up saying
"the ipod "ipod" could not be restored. an unknown
error occured (1418)"
thats my biggest problem because i know if i could
restore it it would work.
then i tried ipod updater 2005-3-23 and it says
"invalid ipod service version"
WHAT CAN I DO! PLEASE DONT TELL ME I WASTED MY MONEY!
forgot to add that i had also tried formatting through my computer and with HP USB disk storage thingy and they both got to the end then say "formatting failed"

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    If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
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    iPod Photo: unhappy icon + warranty question
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    Sad faced iPod, but my computer won’t recognize it
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