Folder icon with exclamation mark and no comms with laptop whatsoever!!!

My mini ipod has taken me to my wits end. My ipod always opens with a folder icon with an exclamation mark. I can get it in to disk mode but my laptop doesn't see it whether I'm using itunes, explorer, or updater. When the mini ipod is plugged into my laptop it displays 'do not disconnect' and the circular arrows in the top left hand corner are displayed but they aren't moving. I've been all over the website but everything seems to assume I can communicate with the **** thing. Restore seems to be the preferred option but as I can't communicate with it that isn't possible as far as I can see. This happened when I tried to updated ipod software from version 1.3 to version 1.4. It's not possible to go back as I can't communicate with the ipod in order to perform this task. It's going to get lobbed out of a high building soon and replaced with a Sony......can any get me out of this hole???
mini ipod   Windows XP  

Further to what I've said I've been all over the discussion posts on this site, and the help pages, but I've been unable to find a suitable answer!!
My mini ipod has taken me to my wits end. My ipod
always opens with a folder icon with an exclamation
mark. I can get it in to disk mode but my laptop
doesn't see it whether I'm using itunes, explorer, or
updater. When the mini ipod is plugged into my
laptop it displays 'do not disconnect' and the
circular arrows in the top left hand corner are
displayed but they aren't moving. I've been all over
the website but everything seems to assume I can
communicate with the **** thing. Restore seems to be
the preferred option but as I can't communicate with
it that isn't possible as far as I can see. This
happened when I tried to updated ipod software from
version 1.3 to version 1.4. It's not possible to go
back as I can't communicate with the ipod in order to
perform this task. It's going to get lobbed out of a
high building soon and replaced with a Sony......can
any get me out of this hole???
mini ipod   Windows XP  

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