Folder Redirection with missing documents....in Server 2012

Hello all,
I need urgent help! We had folder redirection enabled for all our users to a SAN drive with the following settings:
Grant user exclusive rights to Documents
Disabled
Move the contents of Documents to the new location
Enabled
Also apply redirection policy to Windows 2000, Windows 2000 Server, Windows XP and Windows Server 2003 operating
Systems
Enabled
Policy Removal Behavior
Restore contents
The SAN drive failed and the documents were no longer accessible! I disabled the policy and the users were able to access the files that had been synchronized to their PCs.
On recreating a new disk drive with the same drive letter and a folder with the same name as the old folder, I re-enabled the Folder Redirection Policy by changing the "GPO Status" from "All settings disabled" to "Enabled".
I also The users documents which were initially on their desktops and documents all disappeared!!!
How do I get them back?
I have disabled the policy and returned all the settings to disabled but the documents are yet to be restored!!! I need help as I don't know what else to do!

Hi,
Do we have backup for these files? Besides, we can also check whether some files are on the new disk drive.
Based on my understanding, the real files should still be on the failed SAN drive. If we can’t restore the drive, we can restore these files from
backup.
In addition, based on my test, we can create a new folder under Documents, and re-enable the policy to see whether we can find back some files.
Best regards,
Frank Shen

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