Folder sign when connecting and neither itunes nor my computer recognize it
I dropped it to the floor(believe me not a big hit)and it began to show up the folder sign with a"!" at the left foot corner.I've tried reset it and doesn't help.When I connect it to my computer using USB it stay the same and my computer sense nothing as well as the itunes.
What kind of problem it is??
Windows XP
i have the same problem... did u ever solve ur problem? if so how?
Similar Messages
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Today my iPod touch (3rd gen) fell onto the floor and the screen turned black. It was almost put of battery anyways so I wasn't exactly worried.... But when I tried to turn it back on it wouldn't. It wouldn't hold a charge. I tried hooking it up to the computer and windows pops up a message like "cannot recognize device" and it doesn't show up at all on iTunes. I've tried holding down the both the home and power buttons for 9 seconds. I've tried to enter DFU mode. Nothing seems to work. I could really use some help because I DONT want to buy a new one and I'm definitely not under a warranty. HELP!!!!
Try the remaining items of:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. The appointment is free.
Apple Retail Store - Genius Bar -
I tried updating my iPhone. Then at the end of the update, iTunes said it couldn't update my iOS because I didn't have the most up to date iTunes. Now my iPhone just says connect to iTunes, but neither iTunes or my computer recognize my iPhone now. What can I do to fix this?
Call Apple anyway. If the device was ever registered with then they will have the serial # on file and can look you up by other info such as your name or phone number.
To re-enable an iPad any computer with iTunes should work. However, if your data was not backed up to iCloud you will not be able to access it until you get back to your home computer. -
My iphone 3gs will not turn on. I plug it in to the wall and still get nothing...I plug into my computer and itunes nor my computer recognizes it, any ideas?
Could be a problem with the 30-pin connector port or the cable. Is there an Apple Store or Apple authorized support center nearby?
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How do i connect and open itunes from my computer
how do i connect and open itunes from my computer
Organize the library from within iTunes, right-click any song, show it in the Windows Explorer, quit iTunes, go into the Windows Explorer, navigate up to the iTunes folder, drag that to the external drive, launch iTunes with the Shift key hald down, and point it to that instance of the library.
(82828) -
Ipod nano creates an error when connected and shuts itunes down
When I connect my ipod to the pc using the USB lead it opens itunes up, shows it is connected and then creates an error which then closes down itunes. I have tried the reset and re install etc but the same thing happens. My brothers ipod which is the same has no problems. Can any one help please.
Same thing happens to my daughter's. I've actually sent the iPod back to Apple for diagnosis - all good. I've uninstalled and reinstalled drivers - all good.
Someone please help !!!! -
Neither iTunes nor my computer will recognize my iPod
My iPod has a white screen and will not turn off until the battery dies.
I suspect it needs reformatting but, when I connect it to my computer, Windows recognizes only the USB Mass Storage Device aspect of the iPod and nothing else...So, it doesn't show up in iTunes for reformatting.
I haven't seen anything like this before and I can't find any similar discussions. Please help! (I have already completed the first four "r"'s so, please don't suggest them!)1. Update iTunes to the latest version. Plug in your iPod. If iTunes still can't recognize it, then in iTunes in the top left corner click help> run diagnostics. On the box that comes up, check the last two things. Click next and it should identify your iPod.
2. Click on your windows start menu. Type in "services". Click on it and when it pops up, on the bottom of it click on "standard". Now Scroll down to find "Apple Mobile Device" Right click it when you see it and click on "Start". When it has started, close iTunes and replug in your iPod and it should show up.
3. Check the USB cable
4. Verify that Apple Mobile Device Support is installed
5. Restart the Apple Mobile Device Service and verify that the Apple Mobile Device USB Driver is installed.
<Link Edited by Host> -
I have an iPhone 3gs that is out of warranty. I purchased this phone from AT&T. Last night my phoone went completely dead (battery percentage was at 96% just moments before) and now will not turn back on. I have tried just about everything I have found on discussion boards- trying hard reset, plugging into itunes, charging for15-20 mins then holding down sleep and homebuton..... NOTHING works. This phone will not light up AT ALL. My computer wont even recognize it. Is there anything else I can do?
Make an appointment at an Apple store if there is one nearby.
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just got an iPad 2 and neither Keynote nor Pages were compatible. when I updated iOS as requisited, the backup from iTunes didn't work. the iPad doesn't connect to iTunes. what do I do?
Usually it's because you are not making internet connection via wifi.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Cheers, Tom -
Now it will not turn on. I have tried all the reset instructions with no luck. Neither iTunes nor any of my computers will recognize it when I plug it in. Is there any chance to get it working or am I out of luck? Please help if you can since I cannot afford to purchase a new one at this time. Thanks.
Your iPhone is in recoverty mode at the moment so to possibly get it back up and running you would need to do a restore as you have been trying. Follow the steps in the article below for the specific error messages you have been receiving. If after following all steps the issue remains book an appointment at a local Apple Retail Store to have the iPhone evaluated.
Resolve specific iTunes update and restore errors -
I have a 2 yr old Iphone 4 and have not backed up or connected to Itunes up for 1 yr. I have new Windows 7 computer and want to connect and copy Itunes backed up folder from external HD (a year ago) to new computer and install new Itunes and new IOS. What steps should I take and what precautions? I don't want to lose any data on my phone such as music, photos, contacts, notes, texts etc, nor lose music from prior backed up Itune folder. Apps should be OK from app store? Thanks for any help.
Hello CosK,
The following guide can step you through the process of using a backup of your iPhone 5 to transfer your content to your iPhone 5s.
Transfer content from an iPhone, iPad, or iPod touch to a new device
http://support.apple.com/kb/HT2109
Should one or both of your phones fail to appear in iTunes, the following article provides troublesooting steps that can assist.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Allen -
I have hooked up a second apple TV in another room and neither can see my computer when both connected. When i disconnect 1 box it works fine?
Do a clean (re)install and delete the Firefox program folder (C:\Program Files\Mozilla Firefox\).
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 10.0.x: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible.
*Do NOT remove personal data when you uninstall the current version or you lose your bookmarks and other data because all profile folders will be removed.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall -
I just upgraded from Logic Express to Pro. When I open a project in Finder and neither Express nor Pro are running, it always opens in Express. I now want projects to open in Pro. "Open With ..." says Express is the default. How can I make Pro the default instead?
Well, when I've done things like that it always sems like a good idea to keep an application that you know the file will definitely open in...
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My iphone5 freezes my iTunes v11 when connected and I cannot sync or do anything. I have reinstalled iTunes, tried different USB ports, ran diagnostics and said phone not recognised. Please help as have wasted nearly a day and a half trying to sort and at wits end!
To double check you tried everything http://support.apple.com/kb/TS1538
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I upgraded to iOS5 and neither camera nor notification center can be accessed when phone is locked
I upgraded to iOS5 and neither camera nor notification center can be accessed when phone is locked
iPhone User Guide (For iOS 5.0 Software)
Read the manual.
Double tap the home button.
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