Folder w/ exclamation mark/can't get to menu/can't reset or restore/HELP!

First off, I had never updated my iPod since I received it, so I decided I would finally do that. So I went to the site and downloaded the update and that is where the problem began. Now my iPod has a folder with an exclamation mark and I can't get to the menu or anything. It doesn't show up on iTunes, but my computer recognizes that the usb is attached, but i can't find the ipod itself on the computer. I've tried resetting, restoring... pretty much everything the website tells me to try. This is really frustrating since I just got it... I would be really appreciative for any feedback !!!
Thanks=)
Hp Pavillion Windows XP

Welcome to Apple Discussions!
Does the iPod actually restore? Does the folder still appear after?
Try putting it into Disk Mode...
Putting iPod into Disk Mode
Then attach it to the computer and try the restore...
Restore the iPod
You have seen and tried this (and the related documents) as well, right?
iPod shows a folder icon with exclamation point
btabz

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Folder w/ exclamation mark/can't get to menu/can't reset or restore/HELP!

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