Folder with question mark and the computer is unable to detect Macintosh HD

Turning on the computer, there is a gray folder with a question mark and it is flashing. Then, I turn off the computer, and go to boot by clicking option at the same time. After I get into the screen, I try to reinstall my computer, but it can not detect the Macintosh HD or other driver that there is no place to install the system. I try to turn on my computer when clicking left ****, left control, and left option. It does not work also. Is there any thing i can do?
can i go to saft mode?

There isn't anything you can do for there. If you have a 2012 MBA your solid state drive has probably failed (mine did two weeks ago). I wasn't able to get into safe mode or do anything with it. I installed the OS onto a USB to get onto the machine properly, but I couldn't get into the hard drive.
If the SSD has failed, you will need to replace the drive, make an appointment with Apple and see if they can help you. If you are outside your warranty there is still a chance they will replace it for free.

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