Folder with Question Mark - Dead HD?

Hi,
This morning, I started gettng the folder with a question mark when I turn on my iMac. I've tried restarting by pressing the option key as well as command-s, as suggested in some threads here. But nothing happens. I've also tried tethering (via firewire) to my PB and firing up the iMac in a target HD mode. I get the bouncing FW logo on the screen, but no HD pops up on the PB finder. I've yet to try booting from my install DVD (will try that tonite when I get home), but I'm wondering if my HD is simply dead and would need to be replaced. Any thoughts? Thanks in advance.
-matt
PS. One piece of good news is that I recently did a timemachine backup to my external HD ...

Have a look at this:
http://support.apple.com/kb/HT2674
and this:
http://support.apple.com/kb/TS1440
and some more specific info from: http://support.apple.com/kb/TS1411?viewlocale=en_US
A "broken folder" icon, a prohibitory sign, or "kernel panic" message appears
When a kernel panic happens, white text on a black background is drawn on top of the last video image on the monitor before the panic occurred. You may see a message that begins with a phrase like "Unresolved kernel trap".
The prohibitory sign, pictured here, appears instead of the "broken folder" icon in Mac OS X 10.2 and later.
This symptom usually occurs when a file or folder has been moved, replaced, or damaged. It could also occur if you use certain hardware or software with your computer. The steps to fix this symptom are in another article titled, "Mac OS X: 'Broken Folder' Icon, Prohibitory Sign, or Kernel Panic When Computer Starts Up". Try the steps in that article (http://support.apple.com/kb/TS1892 ). If they don't solve the issue, try these steps:
If you're trying to start up from a Mac OS X installation CD, make sure it's not too old to be used with your computer. Later model computers can't use earlier versions of Mac OS X.
If you've renamed or moved system-installed folders, such as Applications, System, or Library, return them to their original location or rename them using their original names.
Don't modify the privileges of Mac OS X system files. Doing so may cause kernel panics.
These hardware items may produce a kernel panic message during startup. If one of them is installed, check to see if it's causing the issue.
AirPort Extreme card
Matrox RTMac card
128-Bit 2D/3D Professional Graphics Card
PC Card modem
The installer for an application you recently installed could have caused this issue.
If the issue occurred after you updated to Mac OS X 10.2.1, see this document.
Mac OS X 10.3 only: If the issue only occurs once in a while (intermittently), do this after a successful startup:
From the Finder's Go menu, choose Go to Folder.
Type the following without quotes: "/System/Library/Extensions/".
Press Return.
In the Extensions window, locate the file named BootCache.kext.
Delete the BootCache.kext file. You may be prompted for an administrator password.
The next time you start up, the startup process could take a little longer than usual as the BootCache.kext file is recreated.

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Hard disc dead??? flickering folder with question mark on start up

I get a flickering folder with question mark on start up, and i cant get into mac osx.
I tried the hardware test and it detected no problems. Ive tried to do an install with the disc but no harddisc was detected to install it on.
I cant believe my harddisc is broken all my work is gone (backing doesnt help with configurations etc)

I know many of you don't understand english. Basicly what the articel tells us is that there is a problem with the harddrive due to a contruction caused error.
I would say please do something about it. Start a program to solve this problem
Thank you very much (my seagate still works, lets see for how long!!!
Der Festplatten- und Datenrettungsspezialist Retrodata aus der englischen Grafschaft Hampshire gibt eine beunruhigende Warnung an MacBook-Besitzer heraus. Apple-Notebooks, in denen ab Werk Seagate-Festplatten arbeiten, sind nach seinen Untersuchungen mit einem Fabrikationsfehler konfrontiert, der zum Totalausfall der Festplatte mit einhergehendem Datenverlust führen kann.
Nach eigenen Angaben erhält der Spezialist eine Vielzahl dieser ausgefallenen Platten zur Wiederherstellung von Daten. Die Untersuchungen von Retrodata zeigen, dass der Schreib-Lesekopf der Festplatte mechanisch ausfällt. Dies führt dem Spezialisten nach zu tiefen Kratzern auf der Oberfläche der magnetischen Scheiben mit entsprechenden Datenverlusten.
Anwender können schnell selbst feststellen, ob ihr MacBook gefährdet ist. Die betroffenen Segate-Platten sind ausgestattet mit der Firmware in Version 7.01. Zeigt der System-Profiler, zugänglich über den Befehl “Über diesen Mac… / Weitere Informationen” im Apfel-Menü, in der Kategorie Serial-ATA ein Laufwerk mit der Hersteller-Kennung ST und der Versionsnummer 7.01, dann besteht nach diesem Bericht ein hohes Ausfall-Risiko. Die Firma rät allen betroffenen Anwendern ein Backup der Daten anzulegen und umgehend ihren Händler zu kontaktieren.

Folder with Question Mark on Boot

I can't get my mac to boot. Instead I get the gray screen and a folder with question mark icon. I'm guessing the HD is dead? Any chance for recovery? If not how much does a new one cost? The one year warranty just expired!
Please help!
Thanks,
Brian

So, what is it? The thing froze today and wont reboot - just a gray screen with NOTHING. Then after about 10 min. the flashing question mark folder appears.
So, I popped in the install DVD that came with the computer, get the little gray Apple logo and it boots from the DVD.
Launch Disc Utility. The HD appears on the left. Click on it - all of the "Verify" and "Repair" buttons remain grayed out. So what the hxll do I do?
I cant boot into single-user mode or any other mode for that matter.
This is a Macbook pro, dual-core Intel, less than a year old.

HT1366 How to fix Flashing Folder with Question Mark on Mac

How to fix Flashing Folder with Question Mark on Mac

RichardEL is probably correct. I’ll go through your questions.
> there is no Mac OS partition, I assume it would be directly underneath the HD on the left?
I have not seen this particular condition where the hardware disk icon appears but the system volume that is supposed to be below it does not. The System Disk partition would be below the HD icon indented to the right. It is usually called “Macintosh HD” unless you renamed it.
> when I go into disk utility my HD appears on the left, but I can repair or verify it
Odd. It appears but you cannot manipulate it with Disk Utility.
> The S.M.A.R.T status reads verified
If it did not say Verified then it would indicate a problem. Saying Verified does not rule out problems but I think it indicates it is still breathing.
> Is the HD deceased?
If you booted the Recovery Partition (Boot, Command-R), which it sounds like you did, then at least part of the disk is still breathing. If it took a long time to boot then that may have been a Network Recovery boot which would indicate the disk is very sick or dead.
> [If I] restore from time machine [will] everything will be back as it was before?
Yes. That is the beauty of Time Machine. All your data, applications, and system preferences will be as they were as of the last backup.
> I was thinking of erasing the HD, would this be of any help or do I just need a new one?
Given what you reported from the Disk Utility steps you took it is unclear to me if there will be a way to repair the current volume, if you can erase and install from scratch or if you need a new disk. Before proceeding it may be useful to have an expert at an Apple store look at it for you. They may be able to revive it without a clean install or new disk.
As was the case above, it could be a good disk with a bad cable in which case a new disk is not going to help. To test this you can purchase an inexpensive external enclosure, remove the internal disk, place it in the enclosure, plug it in and then use Boot-Option to attempt to boot from the now external disk. Here are links to the screwdrivers and enclosure you would need.
$5 Toolkit: http://eshop.macsales.com/item/OWC/TOOLKITMHD/
$22 USB 3.0 enclosure: http://eshop.macsales.com/item/OWC/ES2.5BU3W/
If you attempt a clean install, use the Partition tab to repartition the disk, selecting one partition and with “Options…” electing a GUID partition. Then use the Erase tab, select “Security Options…” and set it to write a single pass of zeros. This will write to every sector to map out bad blocks. (If you have an SSD do not write a pass of zeros.)
If you do need to replace it I recommend an new inexpensive (~$100) and super-fast hybrid SSHD drive that has an 8 GB SSD cache that makes the data fly. Google “Seagate 1 TB hybrid SSHD”.

Boot up shows folder with question mark...

So my imac from 2006 (i think...20 inch plastic intel) booted up today to the blinking folder with a question mark on it. I rebooted into the osx disc to set the hdd as the startup disk, but it didn't show up in the list. Then I tried to see if I needed to repair the hdd using disk utility but the hdd wasn't showing up. So, do I have to replace the hdd? Not looking forward to it if I do.
Message was edited by: gescamil

Hi,
I have had similar issues, you will have to restart it and press and hold the eject disk on the keyboard right away and it will force it out.
Also to answer you question on way you are not seeing the Hard Drive and way you have the folder with question mark on the start up: is because your Hard Drive is dead.
You will need to buy another Hard Drive install it and then fresh install the OS X.
I have seen this issue too many times and every time is resulting with bad Hard Disk Drive...
Look at the bright side, Hard Drives are cheep now and you have iFix it to assist you on step by step installation. (this is unless you have Apple Care).

Flashing folder with question mark on start up + many other issues

About 6 months ago I first encountered the flashing folder with question mark on startup. I fixed the issue myself by unplugging the mouse and keyboard and rebooting. I also did the cmd S fsck -fy before that and all was well.
The other day I had the flashing folder again...I got it going a couple of times but it happened again. Right now I seem to be in deep trouble. Please read the following:
1. I booted up from the leopard dvd and no hard drive was there to run a disk utility on
2. Booted up again from the dvd and hard drive was there. Ran the disk utility and everything was fine...for about 5 minutes. Then the computer froze and I had to hard power down. Rebooted to the flashing folder.
3. Did command s and fsck but at the end I get the message failed to issue comm reset after 3 attempts.....failing....
4. I powered down, vacuumed out the vents, sprayed compressed air to make sure it wasn't over heating from dust buildup as I read somewhere.
5. Booted up...worked for about 5 minutes again.
6. Now I can't get to the hard drive from the install dvd at all...I tried 100 times. Cmd s won't work at all!! So it looks like I am out of options. Does anyone have ny radical solutions that i can try to fix this. There are some very important things on my hard drive that I would be very upset about loosing.
Please reply

Sorry to bear bad news, but most likely the drive is already dead or dying. I hope you backed up everything when the first symptoms appeared.
There are data recovery services, but might be very expensive.
EDIT: Some (a few) people have had success putting the drive (sealed very well in a plastic baggy) in the freezer overnight and then quickly putting it in an external enclosure and getting the data off it that way.
Message was edited by: WZZZ

Gray folder with question mark - no HD option

Hi there,
having a problem with our imac - running 10.6.8, 3.06 intel core 2 duo, 4gb 1067 mhz ddr3.
Basically the other day the flashing gray folder came up.
We rebooted using a system disc, which made us completly reconfigure the machine - to the point of re-registering again. Then tried to install our mac image but there is no HD available to select from.
Have then tried on numerous occasions to reboot with and without the OS disc with the same response.
Safe boot will not work
Option boot will not work - comes up with a blank screen with no option of selecting a HD.
Have tried to reset the PRAM/NVRAM - does same thing - gray folder with question mark
Cannot enter Single User Mode
Is our HD completly dead or is there any other steps I can do - I have tried to do everything every article I have found suggests, but still nothing.
Any help would be appreciated.
Thanks

Thanks for the reply Mike,
Got an error code: 4sns/1/40000000: TH00-9.000
Dust buildup in the computer prevents proper cooling, so the fans have to work harder.
Corrupted Power Manager chip settings. Go to the Apple support page and search for "Power Manager" "reset" and your specific model. You can get the model number from the System Profiler utility (Apple menu: About this Mac: More Info). If this is the problem, resetting the Power Manager should solve it. If it happens again after unplugging, you may need a new clock/PRAM battery;
Bad temperature sensor (all fans run at high speed);
Shorted fan driver transistor on the logic board or in power supply (one fan always runs at max speed).
(copied form: http://www.fixya.com/support/t18246194-4sns_1_4000000_th00_9_000)
As I havent changed the HD, I reset the System Manager Controller - nothing. Looks like its one of the other causes. I guess I'll have to send it away to be fixed/looked at by our department (and wait a long time for it to come back )
Doesn't quite make sense to me why this would prevent a HD from being shown.
Cheers
Jaron

Mac Shows Folder With Question Mark On Startup?

Hey Guys!
I currently own a Macbook Air First Genereation (2008) running on Lion 10.7.5 (upgraded from Snow Leopard)
Recently, when I was just using the Macbook Air, the Hard disk started spinning and was creating a lot of noise well I just ignored it and gave it a hard reboot
So the next day wehn I booted my mac it was showing a folder with question mark on startup. I tried going to recovery (holding option on startup) but neither Macintosh HD or Recovery HD was being shown. I tried a internet recovery but it was not even entering Internet Recovery. I tried Single User mode, that didn't work.
I really don't know what to do now, I am panicking cause I don't have a backup and all my schoolwork is inside there.
Please reply soon and thanks in advance if you can help me
A youtube tutorial or online step by step tutorial would be great!

My tutorial is simple: pack up the MBA and charger and head for the nearest Apple store or Apple reseller. The error you see can mean three things: (1) your drive's system files are damaged, (2) your drive's directory or partition are damaged, or (3) your drive is dead. The fact that you can't boot into the recovery mode pretty much eliminates #1. It is possible that your drive's partition table was damaged but were that the case I'd expect that Internet recovery would work. So I strongly suspect #3.

Blinking folder with question mark! Recovery mode not recognising hard drive!

So today on my MacBook Pro 13" mid 2010, for some reason a CD that I inserted inside the DVD/CD drive didn't come out, and was stuck inside. So I looked up on how to force eject it out, and I saw someone wrote that you can force eject the CD by putting a paper clip inside the hole next to the CD/DVD drive. I did this, and it did not work. After I turned on my MacBook Pro and on the startup I found the blinking folder with question mark! I went through Internet recovery mode, and I found out that it did not recognise my hard drive!
-Do I have to replace my hard drive?
Please help! I'm fairly new with computers :(

Kazmunai wrote:
I saw someone wrote that you can force eject the CD by putting a paper clip inside the hole next to the CD/DVD drive. I did this, and it did not work.
That was for very old Mac's and PC's, it's been a long time since any modern Mac had that ability.
CD that I inserted inside the DVD/CD drive didn't come out, and was stuck inside.
Press and hold the power button down to force a hardware shutdown.
Hold the trackbutton down and the option/alt key at the same time, now boot the machine.
The disk should spit out and you should eventually see a row of icons appear on the screen, this is Startup Manager and you can pres the eject key here also to get the cd to spit out.
If you see MacintoshHD (or your OS X boot volume) click it and the arrow underneath and when you get into OS X, head to System Preferences > Startup Disk and set it again. Your problem should be resolved at this point.
If you don't see your OS X boot volume and it shows RecoveryHD only, or holding the option/alt goes to Internet Recovery, then your boot drive is dead or there is some sort of other issue/power /Mac related.
Try a #1 SMC Reset and a #2 PRAM reset and see if that fixes things.
..Step by Step to fix your Mac
If not, I then suspect because you couldn't eject the cd that something electrical bad happened to the Superdrive and as a result it also effected the power or something going to the boot hard drive.
The hard drive might still work just fine if it's removed from the machine and a SATA to USB adpater to another Mac.
My advice is to take the machine to Apple for a free hardware evaluation, then decide what you want to do from there.
My computer is not working, is my personal data lost?

Help! White screen with gray folder with question mark

Help, my macbook always shows this white screen with gray folder with question mark after turning it on.

That folder with the question mark icon means that the MacBook can't find the boot directory. That can either mean it can't find the hard drive or the Operating System data on the hard drive is somehow corrupted.
With 10.4, 10.5 or 10.6 put your install DVD into the optical drive (CD/DVD drive) and reboot. Be sure to either use the disc that came with your Mac, or, if you installed a later Mac OS X version from disc, use the newer disc. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option Key until the Install Disk shows up) until the apple shows up. That will force your MacBook to boot from the install DVD in the optical drive.
Or if you are running 10.7 Lion or 10.8 Mountain Lion, boot from the recovery partition (Command +R on boot) and use Disk Utility to repair your OS 10.7 or 10.8 partition.
When it does start up, you'll see a panel asking you to choose your language. Choose your language and press the Return key on your keyboard once. It will then present you with an Installation window. Completely ignore this window and click on Utilities in the top menu and scroll down to Disk Utility and click it. When it comes up is your Hard Drive in the list on the left?
If it is, then click on the Mac OS partition of your hard drive in the left hand list. Then select the First Aid Tab and run Repair Disk. The Repair Disk button won't be available until you've clicked on the Mac OS partition on your hard drive. If that repairs any problems run it again until the green OK appears and then run Repair Permissions. After repairing use Startup Disk from the same menu to choose your hard drive for restarting from your hard drive.
If your hard drive isn’t recognized in Disk Utility then your hard drive is probably dead.

Hard drive crash? Folder with question mark

Hi everyone! I had problems with my macbook pro (early 2013). Last week, it slowed down suddenly and the laptop heats up during sleep. Then the hard drive recently crashed, at least I thought it crashed after it showed the folder with question mark during startup and did not show my old hard disk drive. Now I bought a 1TB WD mainstream hard drive disk, unfortunately it does not detect it in the internet recovery (disk utility). Now my question is, Do I have to do something with the hard drive first for my laptop to detect it? Like formatting it? The box said that it is compatible with mac OSx Lion, but my internet recovery lets me install Mountain Lion only. Is that the problem? or is the problem internal like the cable that connects the hard drive to the logic board?

That depends on the type of drive you have. If it is a standard external drive (in an enclosure) you can connect the drive with a USB cable.
If it is a bare drive like this:
You will have to put it an enclosure and get a usb cable. External drive enclosure are < $10. They come in two sizes, 2.5" and 3.5". Buy one that's correct for your drive. http://www.amazon.ca/MOGOI-Enclosure-External--Silver-Accessory/dp/B00HC107R6/re f=sr_1_5?ie=UTF8&qid=1404755872&sr=8-5&keywords=disk+enclosure

MacBook Pro flashes file folder with question mark and startup manager will not run

My son's MacBook Pro won't boot (gets the flashing file folder with question mark). When I try to open startup manager (holding "option" key during boot does not do it). Other posts suggest inserting the install disk, but I am pretty sure that for Lion, there was no disk, it was just off the website through the App Store. Any further suggestions?

Reinstalling Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

Not solved with Blinking Folder with Question Mark after Erasing Hard Drive

Before asking, I found someone had asked exact the same question, but that was actually an unsolved thread.
Re: Blinking Folder with Question Mark after Erasing Hard Drive to try to restore to Factory Settings
Level 1(0 points)sdc3gJul 5, 2013 6:24 PM Re: Blinking Folder with Question Mark after Erasing Hard Drive to try to restore to Factory Settings
Re: Blinking Folder with Question Mark after Erasing Hard Drive to try to restore to Factory Settings
in response to Niel
Thanks for the reply, held command+R again and it is trying to pick up WiFi, but it's not picking up my network and won't accept the password even when I try to put it in manually. Any thoughts on that?
Me too had tried the command+R and failed to manually connect to my network. Can anyone help?

Well, it was solved. I shifted to other place and tried other WIFis. One of the WiFi had the 2002f problem and another was fine, so the reinstall worked smoothly eventually.
On the apple support page it says that Supported network configurations and protocols includs both WPA/WPA2, not matter what they are, but it might not be true.

Switched on my imac 24inch intel based and all I get on screen is a folder with question mark flashing,I had backup on external hard drive but when I try to reinstall it can not find my mac hard drive

Hi when I started my intel based imac this morning all I am getting is a folder with question mark in the middle flashing,I have external hard drive with backup,but when run disc utilities it does not show my mac hard drive.hope someone can help.(it's running mountain lion, well it was)

Try starting up your Mac while holding down the Option key. That should prompt the Startup Manager window where you can select the startup disk then click Restart.
The question mark folder indicates your Mac cannot find a system folder to boot from.
A flashing question mark appears when you start your Mac

I powered up my macbook and there is a file folder with question mark on the screen flashing. What does that mean?

Powered up Mac book and screen showing file folder with question mark flashing?

A flashing question mark appears when you start your Mac
Hope that solves your issue.

Folder with Question Mark - Dead HD?

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