Folder with question mark - Previous posts not resolving my issue

Good evening everyone
I have a Macbook Pro, which I bought in 2009.
I have never had any problems, and I have been regularly deleting rubbish to keep the memory ok (Pictures, downloads, old text docs etc)
I went online yesterday afternoon, to check out some information - It was fine. I closed the lid, and returned last night to use it.
When I opened it up, there was a white screen with a grey folder with a question mark flashing. As there was no cursor or response from the keyboard, I kept my finger on the power off button so it shut down.
I turned it back on to see the same screen.
I then went online via my iphone to search the meaning behind this error, and read several different troubleshooting feeds. I understand the error is because my macbook cannot find the files it needs to start up, or the hard drive has failed.
I followed the different options to the letter and each have been unsuccessful, my problem is, I have found no advice for when these instructions fail to work.
I have tried:
Holding the 'c' button when hearing the chimes
Holding both shift buttons upon starting up
Holding down CMD, ALT, P,R upon start up
And I have also inserted my install disc.
All of these end in the same result - The apple logo appears on the screen, and then after a while, the loading circle appears - It then stays like this and does not give me the option to safe boot, or choose a language, or select disc utility.
Also, I can not eject my install disk.
Please can somebody help me with what I can do, or perhaps what the next step is?
Thanks very much,
Leah

Hello Leah.....
That usually indicates that your Hard Drive is either failing or has failed.
Best solution is to take it to the Apple Store and have them check it out for you to see if that indeed is the problem.
As to eject your disk, power up your mb while holding the eject button or right click your trackpad until the cd ejects.
Good luck....

Similar Messages

  • Flashing folder with question mark on start up + many other issues

    About 6 months ago I first encountered the flashing folder with question mark on startup. I fixed the issue myself by unplugging the mouse and keyboard and rebooting. I also did the cmd S fsck -fy before that and all was well.
    The other day I had the flashing folder again...I got it going a couple of times but it happened again. Right now I seem to be in deep trouble. Please read the following:
    1. I booted up from the leopard dvd and no hard drive was there to run a disk utility on
    2. Booted up again from the dvd and hard drive was there. Ran the disk utility and everything was fine...for about 5 minutes. Then the computer froze and I had to hard power down. Rebooted to the flashing folder.
    3. Did command s and fsck but at the end I get the message failed to issue comm reset after 3 attempts.....failing....
    4. I powered down, vacuumed out the vents, sprayed compressed air to make sure it wasn't over heating from dust buildup as I read somewhere.
    5. Booted up...worked for about 5 minutes again.
    6. Now I can't get to the hard drive from the install dvd at all...I tried 100 times. Cmd s won't work at all!! So it looks like I am out of options. Does anyone have ny radical solutions that i can try to fix this. There are some very important things on my hard drive that I would be very upset about loosing.
    Please reply

    Sorry to bear bad news, but most likely the drive is already dead or dying. I hope you backed up everything when the first symptoms appeared.
    There are data recovery services, but might be very expensive.
    EDIT: Some (a few) people have had success putting the drive (sealed very well in a plastic baggy) in the freezer overnight and then quickly putting it in an external enclosure and getting the data off it that way.
    Message was edited by: WZZZ

  • Finder folder with question mark, now will not start at all!!!

    Hey guys, I was working in Avid and i opened up Quicktime, all of a sudden i got a crash log. So i restarted, upon restart i got the finder folder with the blinking question mark. I tried restarting with the OS9 cd by holding down the C button, no luck there. So i moved onto the next step, resetting the PRAM, no luck there (just sat on black for numerous minutes until i let up, then the folder came back). Then I moved onto resetting th PMU, now it will not start up at all. I restart, and all i see is a black screen, nothing. Any help appreciated. Thanks in advance.
    The machine im workin on is a Powermac G4 (quicksilver), OS9, 1.5 G Ram, machine bases around Avid Editing system
    Rhyno

    Ok let me clarify this.
    1)system crashed restarted and got the folder with the ?
    2) tried to boot from the OS 9 CD no luck? it did not boot?
    3)reset pram and still the flashing ?
    4) Reset the PMU chip and the mac is dead won't start up at all?
    a couple of ideas too...
    did you press the pmu button more than once?
    Check to make sure the power cord is plugged in correctly etc.
    Check the Pram battery to see if it might be dead it should read between 3.3v and 3.7v
    also try to restart the computer without other devices plugged into it (USB Firewire, keyboard, even monitor.
    hmm...
    iBook G4   Mac OS X (10.4.3)  

  • I appears on the screen when you turn a folder with question mark that can not do

    Finder with question mark

    Shut down your Mac by holding down the power button until the screen goes black.
    Then startup while holding down the Option key.
    if the disk is ok, at some point you should see the Startup Manager window where you can select the startup disk then restart.
    A flashing question mark appears when you start your Mac

  • MacBook Pro flashes file folder with question mark and startup manager will not run

    My son's MacBook Pro won't boot (gets the flashing file folder with question mark).  When I try to open startup manager (holding "option" key during boot does not do it).  Other posts suggest inserting the install disk, but I am pretty sure that for Lion, there was no disk, it was just off the website through the App Store.  Any further suggestions?

    Reinstalling Lion/Mountain Lion Without Erasing the Drive
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
    Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

  • Blinking folder with question mark! Recovery mode not recognising hard drive!

    So today on my MacBook Pro 13" mid 2010, for some reason a CD that I inserted inside the DVD/CD drive didn't come out, and was stuck inside. So I looked up on how to force eject it out, and I saw someone wrote that you can force eject the CD by putting a paper clip inside the hole next to the CD/DVD drive. I did this, and it did not work. After I turned on my MacBook Pro and on the startup I found the blinking folder with question mark! I went through Internet recovery mode, and I found out that it did not recognise my hard drive!
    -Do I have to replace my hard drive?
    Please help! I'm fairly new with computers :(

    Kazmunai wrote:
    I saw someone wrote that you can force eject the CD by putting a paper clip inside the hole next to the CD/DVD drive. I did this, and it did not work.
    That was for very old Mac's and PC's, it's been a long time since any modern Mac had that ability.
    CD that I inserted inside the DVD/CD drive didn't come out, and was stuck inside.
    Press and hold the power button down to force a hardware shutdown.
    Hold the trackbutton down and the option/alt key at the same time, now boot the machine.
    The disk should spit out and you should eventually see a row of icons appear on the screen, this is Startup Manager and you can pres the eject key here also to get the cd to spit out.
    If you see MacintoshHD (or your OS X boot volume) click it and the arrow underneath and when you get into OS X, head to System Preferences > Startup Disk and set it again. Your problem should be resolved at this point.
    If you don't see your OS X boot volume and it shows RecoveryHD only, or holding the option/alt goes to Internet Recovery, then your boot drive is dead or there is some sort of other issue/power /Mac related.
    Try a #1 SMC Reset and a #2 PRAM reset and see if that fixes things.
    ..Step by Step to fix your Mac
    If not, I then suspect because you couldn't eject the cd that something electrical bad happened to the Superdrive and as a result it also effected the power or something going to the boot hard drive.
    The hard drive might still work just fine if it's removed from the machine and a SATA to USB adpater to another Mac.
    My advice is to take the machine to Apple for a free hardware evaluation, then decide what you want to do from there.
    My computer is not working, is my personal data lost?

  • Not solved with Blinking Folder with Question Mark after Erasing Hard Drive

    Before asking, I found someone had asked exact the same question, but that was actually an unsolved thread.
    Re: Blinking Folder with Question Mark after Erasing Hard Drive to try to restore to Factory Settings
    Level 1(0 points)sdc3gJul 5, 2013 6:24 PM Re: Blinking Folder with Question Mark after Erasing Hard Drive to try to restore to Factory Settings
    Re: Blinking Folder with Question Mark after Erasing Hard Drive to try to restore to Factory Settings 
    in response to Niel
    Thanks for the reply, held command+R again and it is trying to pick up WiFi, but it's not picking up my network and won't accept the password even when I try to put it in manually. Any thoughts on that?
    Me too had tried the command+R and failed to manually connect to my network. Can anyone help?

    Well, it was solved. I shifted to other place and tried other WIFis. One of the WiFi had the 2002f problem and another was fine, so the reinstall worked smoothly eventually.
    On the apple support page it says that Supported network configurations and protocols includs both WPA/WPA2, not matter what they are, but it might not be true.

  • Switched on my imac 24inch intel based and all I get on screen is a folder with question mark flashing,I had backup on external hard drive but when I try to reinstall it can not find my mac hard drive

    Hi when I started my intel based imac this morning all I am getting is a folder with question mark in the middle flashing,I have external hard drive with backup,but when run disc utilities it does not show my mac hard drive.hope someone can help.(it's running mountain lion, well it was)

    Try starting up your Mac while holding down the Option key. That should prompt the Startup Manager window where you can select the startup disk then click Restart.
    The question mark folder indicates your Mac cannot find a system folder to boot from.
    A flashing question mark appears when you start your Mac

  • I installed the window 7 os in to my mac book pro. after that the partition is not supported and then the folder with question mark flashing on my screen. plaese helf me what to do next to resume the mac os x?

    i installed the window 7 ultimate OS in to my mac book pro. after that the partition is not supported and then the folder with question mark flashing on my screen. plaese helf me what to do next to resume mac mac os x?

    Assuming that you tried to install Win 7 in bootcamp.
    Power on the machine and press and hold the "option" key when you hear the bong sound.
    Select the Macintosh HD icon and press "return" or just click on the icon.
    Once booted into OS X go to System Preferences and select the Startup Disk icon and configure startup to use the Macintosh HD.

  • My MacBook pro stop working and it shows folder with question mark after this update,  it's not my fault,  Apple should solve the problem with out ask me to make payment

    After updating my MacBook pro it shows only a folder with question mark on it
    It is not my fault, Apple updates problem
    They should solve it fir me without make any payment
    Thanks

    Try starting your computer holding down the option key as soon as you hear the startup sound, and continue holding it. Hopefully, you will see the icon for your startup disk come up on your screen within a minute. Click on that icon and press return. If your machine starts up normally from there, go to System Preferences > Startup Disk and reselect your startup volume

  • Ssd can't boot from mainbay folder with question mark

    Hello I've searched for my problem but can't find anything same so I'm gona ask.
    first of  all I'm sorry for my English.
    I'm using MacBook pro mid 2012 with samsung 840 evo ssd 500gb.
    today it was working perfect it felt asleep and after wake up it  restarted and flashing folder with question mark appeared on screen.
    I Know it's some kind of hdd problem. So I've took it out and put in external box to connect to my friends  MacBook to see if it's working and does all information is still in it. It was working perfectly. after that I connected it via usb and boot it by holding opt key and it startups normal. To check that it isint sata cable I have puted empty hdd in main bay and booted from ssd connected by usb and both drives show up in disk utility.
    So hdd working perfect. Sata cable is good and can read drive.
    Macbook boots from ssd connected by usb without any problems.
    The only problem is that I can't boot my MacBook from ssd in mainbay it shows flashing folder with question mark.
    Maybe anyone had  had that issue before.?
    How can I solve this problem.?
    again sorry for my English. And thank you for all your answers.

    Do not apologize for your English.  I assure you your English is better than what my facility with your language may be. 
    I have seen a couple of posts similar to yours where the SSD will not boot internally but a conventional HDD will.  The resolution in one case was a new SATA cable even though the tests suggested otherwise.
    I would take the MBP to an apple store and have them check it thoroughly and see if they can pinpoint to the cable as the problem.  Obviously this just a guess on my part.
    A call to Samsung technical support may also be a good idea.
    Ciao.

  • Flashing Folder with Question Mark after Trackpad 1.0 Update

    My machine won't boot after installing this update. I get the flashing folder with question mark and can't even boot from the Install DVD either... I just get a frozen spinney wheel at the Apple Logo screen. I've tried resetting the PRAM and everything else that a Googling of the problem suggests. This update bricked my Macbook!!!!
    Anybody else having this problem? Anybody have any suggestions or am I stuck with going to see a "genius"?

    I've not seen any other posts about it causing problems, worked fine here. You've tried resetting the PRAM the only other thing you could try is:
    Boot holding down Apple/S and don't let go until you see scrolling text.
    When that stops and you see a root#: prompt enter
    fsck -fy
    Let it run through all the checks and repairs.
    If it fails first time, at any time, or finds and fixes a fault - run the command again and keep doing so (some fixes can take several passes) until it says "Appears to be OK" then enter
    reboot

  • Hard drive crash? Folder with question mark

    Hi everyone! I had problems with my macbook pro (early 2013). Last week, it slowed down suddenly and the laptop heats up during sleep. Then the hard drive recently crashed, at least I thought it crashed after it showed the folder with question mark during startup and did not show my old hard disk drive. Now I bought a 1TB WD mainstream hard drive disk, unfortunately it does not detect it in the internet recovery (disk utility). Now my question is, Do I have to do something with the hard drive first for my laptop to detect it? Like formatting it? The box said that it is compatible with mac OSx Lion, but my internet recovery lets me install Mountain Lion only. Is that the problem? or is the problem internal like the cable that connects the hard drive to the logic board?

    That depends on the type of drive you have. If it is a standard external drive (in an enclosure) you can connect the drive with a USB cable.
    If it is a bare drive like this:
    You will have to put it an enclosure and get a usb cable. External drive enclosure are < $10. They come in two sizes, 2.5" and 3.5". Buy one that's correct for your drive. http://www.amazon.ca/MOGOI-Enclosure-External--Silver-Accessory/dp/B00HC107R6/re f=sr_1_5?ie=UTF8&qid=1404755872&sr=8-5&keywords=disk+enclosure

  • Folder with Question Mark, to Apple Icon, to Kernel Screen at Startup.

    At startup Folder with Question Mark, Followed all steps to resolve it to no avail, I try to re-install Snow Leopard and Apple Icon with Grey screen appears, then Kernel screen.
    I cannot get past the Kernel screen.  No options to click anything, like system preferences or anything. I have a Macbook, with Snow Leopard.  Any help would be much appreciated.
    I tried Pram Reset and everything.

    Hey, thanks for the quick reply Mende.
    I tried that, it goes to the apple icon, however after about 10 seconds of the apple it goes straight to the Kernel screen.  It doesn't give me the options of opening anything. Infact it doesn't even have a mouse curser.
    If I hold "option" it gives me the option of choosing only the "Leopard DVD" but that's it and then it goes to the Kernel Screen
    Again, thanks for the taking the time to help me out.

  • Folder with question mark + wont boot from disk

    Hi
    I am trying to reinstall a powermac g5 from the disk, using a old hard drive that works.. (formatted in NTFS) (hoping that when selected to boot from disk, mac will then erase and reformat it)this image is presented when i hold down the option key and the disk ejects this other image is presented when i hold down C (folder with question mark blinking) and the disk ejects... also presented if i boot normally.... Could some help be offered please??????
    Powermac G5
    Thank you in advance

    Yes, you must Format it HFS+ first...
    1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
    *Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
    How to format your disks...
    http://www.kenstone.net/fcp_homepage/partitioning_tiger.html
    (To Install OSX on an IntelMac the Drive it needs the GUID Partitioning scheme mentioned at the bottom.)
    Thanks to Pondini, Formatting,  Partitioning, Verifying,  and  Repairing  Disks...
    http://web.me.com/pondini/AppleTips/DU.html

Maybe you are looking for

  • HT201272 How do I remove an App from My Apple cloud

    How do I remove an App from my Itunes Account

  • Sound is reversed on PCI soundcard

    I installed a pci soundcard , disabled ac97 in bios, i get sound but the left and right sides are reversed.  hard to play games when gun shot from behind sounds like its in front , or from left and sounds like its on the right.,

  • GAUSSIAN BLUR DOESN'T WORK

    I'm trying to apply filter - blur - gaussian blur, I put 12 and hit Ok, but nothing happen in the layer. What i'm doing wrong.

  • ITunes U Web Services -- AddCourse

    I'm looking to use the AddCourse web service, has anyone else successfully used this feature of the iTunes U Web Service (with Java / Perl)?

  • Logic Pro 9.1.3 - Doesn't initialize plug-in

    I installed the Kore 2 player from Native Instruments. It runs fine as a standalone app, but Logic will not see the app to load it as an AU plug-in. I have several other Native Instrument products (Battery3, Kontakt 4 and others) and Logic saw them i