Folders in Outlook 2010

Hi,
Our company just changed domain names as part of a rebrand and in the process acquired new email addresses.  Our new email address are IMAP/SMTP accounts.  I was able to set them up but noticed that the new accounts don't have the traditional "junk
email" and "sent items" subfolders.  I need some help figuring out how to have those included in our new accounts. Secondly, I created an auto-forward rule from our old accounts to our new accounts, but is there a way to have them auto-forwarded
so that the original sends name is in the address line in the inbox as opposed to the our own old email address that auto-forwarded the message?  Thanks.

Hi,
Logon your webmail, are there the folders that are missing from Outlook Client? Did you use Exchange before the domain name changed?
If you changed from Exchange to IMAP, the name of the folders may change. For example, it was "Sent Items" in Exchange Accounts, but it is "Sent Mail" in IMAP Accounts. It should sync between Web and Outlook.
Since the emails are forwarded by your old email address, so in fact, the emails are sent from your old email address, we cannot change that fact. The thing we can do is to tell the original senders to send to your new address
after you received the forwarded emails.
Regards,
Melon Chen
TechNet Community Support

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