Folio Builder and Overlay Creator empty

Can anybody help? I have installed the latest versions of the Folio Builder and Producer and I'm running CS5.5 on a Mac. The panels are displayed, but they are empty, no button, no links... they don't work. I tried to delete the preferences, to re-install the InDesign CS5.5 and the tools (4 times actually), but still nothing. In my Mac also InDesign CS3 is running, maybe this is the problem? Do I have to delete it?

InDesign CS3 shouldn't cause that problem. If you try reinstalling and it doesn't work, send a message to [email protected]

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Some suggestions for DPS Folio Builder and Producer...

Aside from some speed improvements, these tools fall short of a decent production system. Some improvements would be good for 2015.
• red light / green light on wether an article in the folio builder needs updating.
• put the order of the Kicker and the Article Title in the order it appears in the app (in Folio Producer) (i.e.: Kicker first!).
• frequently after signing in to the Folio Builder, Indesign 'hides' itself and the finder appears. Irritating! Doesn't crash InDesign, just hides it in the dock.
• On leaving the Folio Builder for a period, and then tapping on it - say after one hour dormant, it crashes InDesign, regularly.
• it would be great to drag and drop several articles in Folio Builder and be able to move them. Currently only one at a time seems to work.
• show a small thumbnail in the article of the indesign page (instead it shows a white page)
• in 'article properties' KICKER should be at the top to replicate where it displays in the HUD. So many people get mixed up with this.
• it would be great to change the name of an article by clicking on the name - not having to change 'article properties' - the same way that MSO names can be edited
• would also be good to select the various options for articles in the FB by holding down CTRL or ALT
• have an option to 'UPDATE ALL' in the drop down options in FB
Just some ideas - these would all help greatly.
Dave

I'd love to see native widgets in the Folio Overlays window like in Muse (or Twixl) for Google Maps, Youtube and others.
Also more transitions for slideshows, and better image resolution for PDF articles (108ppi or 72ppi for graphics, depending on what you're doing, isn't enough for my clients).

Folio builder and folio producer bug

Hello,
I'm having problems trying to rearrange the pages with the folio builder and also with the folio producer. Sometimes when I drag and drop a page suddenly several pages are moved randomly and lost their previous order. Is there a safe way to order the pages? It's urgent to have a "save" button like there it was in the Content Bundler instead of updating automatically every tiny change because once the bug appears there is no way to going back, you need to start over again rearranging all the pages with the risk of loosing it all again!
I'm a paying user of DPS, where do I submit this problem to get support? It's urgent.
By the way. I'm using CS5 and Safari.
Thank you,
José.

One thing you could try, until you have everything the way you want it, is to work locally instead of in the cloud.
I’m sorry I don’t have anything better to offer but I haven’t seen any widespread reporting of this.
Bob

Folio Builder and Content Viewer Down

The Folio Builder in InDesign is not loading for me. It is stuck in the loading wheel. The Content Viewer on the iPad gives me "Authentification failed" when I try to sign in. I checked the DPS status (http://status.adobedps.com/) and Production: Publishing is yellow, but I want to make sure this issue is known and being addressed. There are notes from yesterday (Feb 3), but nothing new added today (Feb 4).
Most of my production is now halted until these things can be remedied.
Can someone please update me on the progress of DPS?

http://status.adobedps.com/ reports that we had an outage earlier today but it should now be resolved.
Neil

Folio Builder and Folio Producer not syncing

Hi,
I've been trying to update my folio and the version in folio producer is not syncing with the version in the folio builder panel in InDesign. I am trying to update so I can preview my content in Adobe Content Viewer. It was working fine as of last Friday (9/6/13) but I've had trouble since I've tried starting Monday (9/9/13) to update. I see that the server was restarted on 9/9 (http://status.adobedps.com/) but I am still having issues. When I click on the Folio Producer option in the Folio Builder panel flyout it takes me to Folio Producer in the browser but does not login.
I would appreciate any help resolving as soon as possible.
Thanks.

I have not tryed pushing it manually to my device. However, I just discovered Folio Producer and the Folio Builder panel sync is functioning properly. It seems the issue is instead with Adobe Content Viewer. I read the troubleshooting tips here: http://helpx.adobe.com/digital-publishing-suite/kb/troubleshoot-content-viewer-digital-pub lishing.html#main_Folio_appears_in_Folio_Builder_Panel_and_Folio_Producer__but_not_in_Adob e_Content_Viewer under "Folios appears in Folio Builder panel and Folio producer but not in Adobe Content Viewer" and ensured that none of the bullet points are the problem. Could this be a server issue? If pushing it to my device locally is the best workaround, which file do I transfer? Please advise.
Also, I have another issue when I try to submit to Apple: "the binary is not executable" when I upload the zip file. I posted as a separate discussion thread (http://forums.adobe.com/thread/1292215?tstart=0) but no one has addressed. Can you please look into that issue as well?
Thanks for your help!

Menus not showing up in folio builder or overlays panel

Hello everyone!
I've been trying to find the solution to my issue for a few days now! I've been trying many of the solutions to this, but i'm stumped. I'm using Indesign CC and i'm attempting to build a digital magazine but it's not giving me the option to create a new folio or to even use the tools associated with DPS. I've tried reinstalling CC and rebooting the machine. Any help would be much appreciated.

I had the same problems after the latest InDesign and DPS tools updates. The Adobe Help guys (via chat) were very helpful. I have managed to fix all problems with CC updates and InDesign. First try to find your problem in Adobe Help (http://helpx.adobe.com/contact.html) and than use the chat if it still unclear.

I updated the folio builder and now my indesign just hangs when i start it

what am i supposed to do?

Try clearing the local folio cache:
On Mac /Users/user name/Library/Preferences/ StageManager.<long_guid>/Local Store/
Please delete following cache file/folders:
* #SharedObjects
* Dmp folder
On PC, C:\Users\user name\AppData\Roaming\StageManager.BD092818F67280F4B42B04877600987F011 1B594.1\Local Store is the path and delete those two folders.
You'll wind up losing any local folios you created, but it may help with your issue with the panel not opening.
Neil

Can't sign in to FOLIO BUILDER!?

Hi guys
I get the message below when I try to log in. Can anybody help? My collegues have tried too and they have failed too?
Cheers
Gemma

Hi all,
I'm having difficulties signing into the Folio Builder panel from InDesign. When I click the Sign In link, another window opens and I input my Adobe ID details (I know these work because I can post on here), hit ok and nothing happens, I don't even get an error message!
I am running the following:
Windows 7
InDesign CS5
Folio Builder Panel 1.1.3
I am not running CS5.5 because I have been asked to look at the plug-ins for CS5 (folio builder and overlay creator) and see if it will save on the cost of upgrading our whole team to CS5.5.
Thanks,
Stewart.

Folio Builder - cannot login after changing password

Hi all,
I changed my password at acrobat.com, now I cannot login with the new password from the Folio Builder panel in InDesign CS5.5. I'm on Mac OSX 10.6.8. Basically, the panel shows "Signing in..." and the endlessly spinning wheel, which means it's hanging and doesn't let me re-enter my login credentials.
I have tried uninstalling and reinstalling the Folio Builder and Overlay Creator tools, and am running the latest versions of each.I've also tried trashing the INDD preferences. No luck. I'd like to avoid uninstalling/reinstalling InDesign CS5.5, but if that's the only solution, I'll do it.
I did create a new user on my machine and that worked — I was able to login successfully with my new login credentials. But moving my production files and recreating all my settings from my account to this new one would take a while, so I wanted to see if there was another solution.
Thanks in advance for any help!
Jason

Hi John,
Yes, I can login successfully there. The problem also appears to be with the CS Review and Access CS Live panels in InDesign.
When I initially open the Folio Builder, I get the error dialog "Sign In had failed. [svr.InvalidLogin]". The CS Review and Access CS Live panels also report an internal error.
This happens in both InDesign CS5 and CS5.5 (both installed on the same computer). Could the CS5.5 and CS5 panels be sharing that info? I haven't uninstalled/reinstalled the panels from CS5, just from CS5.5, which might explain the error, if I need to also uninstall the CS5 panels/extensions.
Thanks,
Jason

Just installed DPS for windows cs6 and Folio Builder isn't working

I've just installed the DPS for windows CS6, but there are no options in the Folio Builder, yet i can create new Articles. How do i get the Folio Builder working?
Does it need to be connected to the internet? I work for a large organisation and have firewall restrictions limiting internet access from In Design, but thought i could work offline.
Any clues to what i might be doing wrong?
Thanks

Yes, CS6 Creative Cloud on Windows 7. I also am running this on my old Mac Pro which is working fine. (I only run one at a time to avoid license problems).
Anything related to the "folio" is empty or functionless. I can see the Folio Builder and Folio Overlay panels, but nothing is in the windows. I installed the CS6 DPS tools as well.

Empty folio builder

I started my Folio Builder (today) and all the folio's I made are gone...:(
I have signed out en sigend in again, nothing.
On my iPad I see all the folio's I created before.
And when I add a new folio in my Folio Builder (the only one),
that folio will also been showed on my iPad.
Does anybody knows anything about the Adobe Server?
Could somebody hacked my folio Builder?

When you say they're on your ipad - have you downloaded them all? If you've downloaded them, and they've been deleted, they will still be there. If you haven't downloaded them, and they are available to be downloaded, that means they are still on the server under that account.
I haven't seen this behavior, and I would first suggest: ensuring that you are logged in with the correct account in Folio Builder, and if you are, contacting Adobe's support to investigate what happened to your folios.

FLA to HTML5 invalid asset in InDesign Folio Builder?

Hi,
So basically im trying to create a magazine getting ready to publish on an iPad.
I know animations are not supported on Ipad devices/software, So I looked at Terry Whites tutorial on basically how to still add animation
to a publication. I followed all the steps he took, though after ive placed the HTML5 file in my Indesign document and attempt to publish it, it says invalid asset in the folio builder.
I do not know what I am doing wrong. I am using InDesign CS6.
All the HTML is, is a image file flying in from the right. It works when I open the HTML in my browser.
Yet doesnt work when I try to publish it in folio builder.
Any ideas what I am doing wrong?
Thanks.

Hi,
My first step, I placed the image, went to Animations and picked 'fly in from the right'
I then clicked on the image > file > export
I then coverted the file using Wallaby, which converted successfully.
I went back to InDesign and created a new document and made a rectangle using the Rectangle frame tool.
Then went to Folio Overlays > Web Content > Inserted/Opened the HTML file.
Then I went to Folio Builder and Made a new folio
(I have been told to set the default format to PNG, I did try that and it still did not work) > Then I clicked OK.
I then added the opened InDesign file to the folio.
Then I clicked OK
It seems to always "get stuck" on Writing PNG.
Then I get this error.
Dont know what Im doing wrong, So hopefully you may be able to tell me and help.
Thank you!

Animation will not work on when previewing in Folio builder

I have created a simple animation in Edge Animate, but when I place it in InDesign and preview it only displays the poster image. When clicked it fades to nothing.
This is the process I followed thus far:
Created shapes in illustrator and saved it as a SVG.
Imported SVG in Edge animate, made a simple animation of the shapes getting larger and made a poster snap
Gone to publish settings
Ticked Animate Deployment Package and saved in Target direectory .\publish\animate_package
In indesign placed the edge .oam file in
gone to the folio builder and gone to preview > preview on desktop

When preparing a demo we had a similar experience. We animated an SVG file from Illustrator in Edge Animate.
The preview looked fine in a Browser.
From InDesign, the placed OAM package would not play in the Desktop Content Viewer, did not play on a connected iPad and did not play when it was exported with the Folio Builder in the iPad Content Viewer.
I renamed the .oam file to .zip and unzipped it.
In the resulting folder you will find an Assets folder with an .html file.
I created a Web overlay in InDesign and selected the .html file from the Assets folder (and set the Autoplay checkbox)
The preview in the Desktop Content Viewer showed nothing, but the animation played on a directly connected iPad and when exported from the Folio Builder in the iPad Content Viewer.
I tried also to use the html export version from Edge Animate, but that does not work.
The animation needs 2 javascripts that are included in a folder "edge_includes" in the OAM file (and in the "Assets" folder), but that folder is missing and they are only referenced from the web in the exported html from Edge Animate and that does not seem to load in the folio.
So it can work with a little effort: unzip the .oam file and use the html from the Assets folder.
regards,
Ton

Can't sign into Folio Builder. CS6 Recent DPS update. OSX 10.8.6

Can't sign into folio builder with Adobe ID within indesign 6. The sign in window won't even come up. I have updated the most previous DPS tools to no avail. I can access my folios and sign in to the folio builder through browser, but cannot access through program. I've tried a reinstall, deleting the service manager etc.
Thanks.

I found a work around. Do a complete reinstall of Adobe suite. Update the DPS for CS6. When you first open Indesign CS6 [even before launch] you will be asked for Adobe ID, sign in here and when program opens it should automatically sign you into folio builder and connect with DPS. When they updated DPS I don't think they connected the back end of sign in within the program.
Very frustrating and thankfully I had no hard deadline.

Problem with "small black line in right margin" with Folio Builder / Adobe Viewer in Ipad. Id CC.

Hi there,
When I create a Folio Builder and I check my Id project in the Adobe Viewer (It happens in the Ipad App and in the Desktop Viewer), I can see a black line in the right margin (maybe 4 px). And I can't adjust my background (It's an object with a colour) to use the "full resolution available for the app in the ipad", and yes, I'm using rules and I can see that my background object it's 1024 x 768. I have tryed several projects and upgraded the project to the "30 version".
But I'm a new user with ID/DPS. So, is this a reported bug? Or I'm doing sth wrong?
And for me, the most important question, will this problem be solved when I send my project to the applestore and DPS transform my Folio to the Store? Or what I see now it's what I will see?
Thanks!

Sorry! I have found an answer here in the discussion:
http://forums.adobe.com/message/5835960#5835960
So, the problem will be solved in the final app, and it's just the scroll in the Viewer.
Thanks!

Folio Builder and Overlay Creator empty

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