Folio Builder - cannot login after changing password

Hi all,
I changed my password at acrobat.com, now I cannot login with the new password from the Folio Builder panel in InDesign CS5.5. I'm on Mac OSX 10.6.8. Basically, the panel shows "Signing in..." and the endlessly spinning wheel, which means it's hanging and doesn't let me re-enter my login credentials.
I have tried uninstalling and reinstalling the Folio Builder and Overlay Creator tools, and am running the latest versions of each.I've also tried trashing the INDD preferences. No luck. I'd like to avoid uninstalling/reinstalling InDesign CS5.5, but if that's the only solution, I'll do it.
I did create a new user on my machine and that worked — I was able to login successfully with my new login credentials. But moving my production files and recreating all my settings from my account to this new one would take a while, so I wanted to see if there was another solution.
Thanks in advance for any help!
Jason

Hi John,
Yes, I can login successfully there. The problem also appears to be with the CS Review and Access CS Live panels in InDesign.
When I initially open the Folio Builder, I get the error dialog "Sign In had failed. [svr.InvalidLogin]". The CS Review and Access CS Live panels also report an internal error.
This happens in both InDesign CS5 and CS5.5 (both installed on the same computer). Could the CS5.5 and CS5 panels be sharing that info? I haven't uninstalled/reinstalled the panels from CS5, just from CS5.5, which might explain the error, if I need to also uninstall the CS5 panels/extensions.
Thanks,
Jason

Similar Messages

Failure: Cannot login after Lion 10.7.2 update

I cannot login after performming the update realeased today.
After boot, at the login screen, I see the user in the circles. Upon selecting a user, entering the password, the spinning circle below the Apple appears. It spins for a few mnutes, then return with a NOT symbol as the spinner contues to spin endlessly. After a while, the fan kicks into overdrive.
I tried to do the boot in recovery, start terminal, resetpassword, restart, login as root steps, but do not see an option to login as root upong restart - just the User circle icon.

I have a similar problem, but it looks like I have solved it.
I rebooted holding down ommand-R to get to the recovery-HD mode. From there I chose the options to re-install Lyon (requires internett access because it downloads a new copy).
Since I have multiple disks attached (the internal and a bootable backup drive) it asked which disk I wanted to use. When I chose the internal drive it told me it was locked and asked for the FileVault unlock code. After that things seemed to proceed properly.
I suspect that the problem is in some way tied to my use of FileVault.

After changing password to Apple ID I did not receive verification email

After changing password to Apple ID I did not receive verification email

Check you SPAM mail folder
Try again
Contact iTunes
http://www.apple.com/support/itunes/contact/

Unknown server error after changing password, solutions on support side don't work

After changing my password I get the "unknown server error". I already tried the solutions on the support side, but it won't work.
My system is Win 7.
I'd be so glad for any ideas,
thanks

Thanks for your answer. Yes, i already tried these solutions (more than
once!) but I still get the error and can't connect to the cloud.
I'd be so glad for any ideas!
Thanks in advance, take care,
Ulinna
2013/10/11 Arpit Kapoor <[email protected]>
Re: Unknown server error after changing password, solutions on support
side don't work created by Arpit Kapoor<http://forums.adobe.com/people/Arpit+Kapoor>in
Adobe Creative Cloud - View the full discussion<http://forums.adobe.com/message/5753065#5753065

ISE and AD.. Users Cant login with domain credentials after changing password

Hello guys,
I have ISE 1.2 running in a live environment. I have a problem that users cant login after password has expired and changed. i have enabled password change under AD settings and have also checked the allow password change in the allowed protocols settings for PEAP with retries set to 3.
thanks for any help i can get in resolving this issue.

You have the option to allow guests to change password in the portal settings?

Cannot get mail even after changing password

I have not been able to get incoming mail on either of my iMacs. I can send but not recieve. My iPhone and iPads do get mail but neither iMac. I have read here to change password. I did that and it is the same. This has been going on for 3 days now.

Replying to myself. I went onto my iMac and manually enetered the server imap.mail.me.com in the advanced section. It still shows the p01-imap.mail.me.com but somehow it works now.

Error after changing password in Discoverer Viewer (11.1.1.4)

I (and all other users) get the below error after changing the password used to login to Discoverer Viewer...
Weblogic Version 10.3.4
Discoverer Version 11.1.1.4
Error
The application encounters an invalid state. .
- java.rmi.RemoteException: ORA-06510: PL/SQL: unhandled user-defined exception ORA-06512: at "REP_DISCOVERER_PS.WWSSO_API_PRIVATE", line 279 ORA-01403: no data found ORA-06512: at line 1 ; nested exception is: oracle.discoiv.beans.ConnectionStoreException: ORA-6510: unhandled user-defined exception ORA-06512: at "REP_DISCOVERER_PS.WWSSO_API_PRIVATE", line 279 ORA-01403: no data found ORA-06512: at line 1
I have already tried the following oracle note (which did not work): http://docs.oracle.com/cd/E17904_01/doc.1111/e14770/discoverer.htm#BABDJJBE
"43.1.1 Issues with Metadata Repository and Oracle Database 10g Release 1"
But we have Oracle Database 11g.
If anyone has any suggestions please advise. I have had a ticket open with Oracle Support now for a few months and they cannot reproduce.
Thanks,
Justin

We also see this same error when attempting to Create a Connection in Oracle BI Discoverer 11g. I am able to connect to a database but not able to save a connection to said database....
A connection error.
- Oracle BI Discoverer Viewer cannot save the connection. Check for other errors.
- ORA-06510: PL/SQL: unhandled user-defined exception ORA-06512: at "REP_DISCOVERER_PS.WWSSO_API_PRIVATE", line 279 ORA-01403: no data found ORA-06512: at line 1

Folio builder no login

today I open my indesign cs6 to work on an old folio I build, but i cannot login in the folio builder.
The message is that there is no internet connection: but i do have an internet connection, I even can open the folio producer from out of indesign.
The message is that there is something with my computer clock?????????????
Also the CC desktop wanted to be updated, so i did and now the updater disappeared all together.
I really regret going into the cloud. i think I buy cs6 and stick with that for the rest of my live.
Since i am in the cloud, my software does weird things...some parts of software do not work at all etc...I want my box back!
regards, Anne

This sounds like it might be related to a change from daylight savings time in the US. I would call customer service and see if they know what's going on.

J2EE engine doesn't start after changing password in configtool

The story is
1. -->I tried to deploy WebDynpro app but it throws error message:
Cannot login to the SAP J2EE Engine using user and password as provided in the Filesystem Secure Store. Enter valid login information in the Filesystem Secure Store using the SAP J2EE Engine Config Tool.
2. --> so I changed the password through configtool. restart everything but J2EE engine doesn't up anymore (grey colour in MMC).
3. --> I'm trying to run configtool (select default) but it won't start (because j2ee engine doesn't up).
Q. --> How to start configtool? how to reset back the password? or how to rectify this Database issue? help....
note: I can login to Database in MMC.
thanks all
log from developer trace:
com.sap.engine.bootstrap.SynchronizationException: Database initialization failed! Check database properties!
     at com.sap.engine.bootstrap.Bootstrap.initDatabaseConnection(Bootstrap.java:422)
     at com.sap.engine.bootstrap.Bootstrap.<init>(Bootstrap.java:144)
     at com.sap.engine.bootstrap.Bootstrap.main(Bootstrap.java:814)
     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
     at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
     at java.lang.reflect.Method.invoke(Method.java:324)
     at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:81)
==[ Caused by: ]==----
com.sap.engine.frame.core.configuration.ConfigurationException: Error while connecting to DB.
     at com.sap.engine.core.configuration.impl.persistence.rdbms.DBConnectionPool.createConnection(DBConnectionPool.java:360)
     at com.sap.engine.core.configuration.impl.persistence.rdbms.DBConnectionPool.<init>(DBConnectionPool.java:125)
     at com.sap.engine.core.configuration.impl.persistence.rdbms.PersistenceHandler.<init>(PersistenceHandler.java:38)
     at com.sap.engine.core.configuration.impl.cache.ConfigurationCache.<init>(ConfigurationCache.java:149)
     at com.sap.engine.core.configuration.bootstrap.ConfigurationManagerBootstrapImpl.init(ConfigurationManagerBootstrapImpl.java:236)
     at com.sap.engine.core.configuration.bootstrap.ConfigurationManagerBootstrapImpl.<init>(ConfigurationManagerBootstrapImpl.java:49)
     at com.sap.engine.bootstrap.Synchronizer.<init>(Synchronizer.java:60)
     at com.sap.engine.bootstrap.Bootstrap.initDatabaseConnection(Bootstrap.java:419)
     at com.sap.engine.bootstrap.Bootstrap.<init>(Bootstrap.java:144)
     at com.sap.engine.bootstrap.Bootstrap.main(Bootstrap.java:814)
     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
     at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
     at java.lang.reflect.Method.invoke(Method.java:324)
     at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:81)
Caused by: com.sap.dbtech.jdbc.exceptions.DatabaseException: [-4008]: Unknown user name/password combination

Hi Anthony
In the configtool (secure store) where you have changed the password there are two fields for password change (one for db and other for engine).You changed the password but your databse password is the earlier one .So first change the DB password because this is the password your instance uses to connect to DB and the same should be mentioned in the secure store of the configtool .If there is any mismatch you will face the problem which you are telling.
Any issues feel free to ask.
Reward with suitable points

Unable to login when change password option is enabled

Hi,
I have configured remote vpn on my Cisco ASA and users connecting to this will use Cisco VPN dialer and gets authenticated with the Windows 2008 domain controller credentials. Now the problem I face is, when i set the option for user-A as "user must change the password during next login" it doesn't accept , it accepts only when I uncheck only then the user-A will be able to login.
Any ideas what option or configuration do I to do so that it can popoup for changing the password?
FYI I use windows 7 profession edition with Cisco VPN dialer client ver. 5.0.04.0300. I am unable to find "windows logon properties" under the "options" menu.

Hi,
I managed to get the password change option pop-up when "Change password during next login" set for for the user-A in windows 2008 Active Directory. But now the issue is, I enter the old password, it accepts & then its pops up to enter me the new password twice, when I enter the new password with some special charecters it stills pops me up to enter the new password with special charecters. After 2-3 attempts it disconnects. It will allow me to connect only when I un-check the "change password during next login"
Any ideas?

Error when trying to Build ESS application after changes

Hi Guys,
I am trying to build DC after changes to the Applciaiton. But the build is failing with the following error. I will able to build and check-in yesterday. Today i am facing this typical issue. Any suggestions please.
Jan 30, 2007 11:48:05 AM /userOut/Development Component (com.sap.ide.eclipse.component.provider.listener.DevConfListener) [Thread[ModalContext,5,main]] ERROR: ess/us/pdata: Build failed for sap.com/ess/us/pdata(sap.com_SAP_ESS_1) in variant "default": The Build terminated with errors
com.sap.tc.buildtool.PluginInstantiateException: Failed to create plugin instance for class com.sap.tc.buildplugin.DefaultPlugin due to a ClassNotFoundException
     at com.sap.tc.buildtool.PluginHandlerImpl.getBuildPluginInstance(PluginHandlerImpl.java:314)
     at com.sap.tc.buildtool.PluginHandlerImpl.handlePluginCommunication(PluginHandlerImpl.java:339)
     at com.sap.tc.buildtool.PluginHandlerImpl.execute(PluginHandlerImpl.java:176)
     at com.sap.tc.devconf.impl.DCProxy.make(DCProxy.java:1726)
     at com.sap.tc.devconf.impl.DCProxy.make(DCProxy.java:5559)
     at com.sap.ide.eclipse.component.provider.actions.dcproject.BuildAction.buildDCsForDevConfig(BuildAction.java:307)
     at com.sap.ide.eclipse.component.provider.actions.dcproject.BuildAction.access$200(BuildAction.java:58)
     at com.sap.ide.eclipse.component.provider.actions.dcproject.BuildAction$1.run(BuildAction.java:212)
     at org.eclipse.jface.operation.ModalContext$ModalContextThread.run(ModalContext.java:101)
Caused by: java.lang.ClassNotFoundException: com.sap.tc.buildplugin.DefaultPlugin
     at org.eclipse.core.internal.boot.DelegatingURLClassLoader.loadClass(DelegatingURLClassLoader.java:866)
     at java.lang.ClassLoader.loadClass(ClassLoader.java:235)
     at com.sap.tc.buildtool.PluginClassLoader.loadClass(PluginClassLoader.java:241)
     at java.lang.ClassLoader.loadClass(ClassLoader.java:235)
     at com.sap.tc.buildtool.JarHandler.loadClass(JarHandler.java:143)
     at com.sap.tc.buildtool.PluginHandlerImpl.getBuildPluginInstance(PluginHandlerImpl.java:294)
     ... 8 more
Build log -
Development Component Build (2007-01-30 11:48:05)
Component name: ess/us/pdata
Component vendor: sap.com
SC compartment: sap.com_SAP_ESS_1
Configuration: DJI_EMXSSTR_D
Location: DJI_EMXSSTR_D
Source code location: http://nwd2sm1.corp.analog.com:50300/dtr/ws/EMXSSTR/sap.com_SAP_ESS/dev/inactive/DCs/sap.com/ess/us/pdata/_comp/
DC root folder: C:\Documents and Settings\rjogam\.dtc\4\DCs\sap.com\ess\us\pdata\_comp\
DC type: Web Dynpro
Host: RJOGAM-L01
DC Model check:
          [dcmake] All used DCs are available locally
          [dcmake] validating dependency to build plugin "sap.com/tc/bi/bp/webDynpro"
          [dcmake] validating dependency to public part "default" of DC "sap.com/tc/col/api"
          [dcmake] validating dependency to public part "default" of DC "sap.com/tc/cmi"
          [dcmake] validating dependency to public part "default" of DC "sap.com/tc/ddic/ddicruntime"
          [dcmake] validating dependency to public part "default" of DC "sap.com/tc/ddic/metamodel/content"
          [dcmake] validating dependency to public part "default" of DC "sap.com/tc/wd/webdynpro"
          [dcmake] validating dependency to public part "default" of DC "sap.com/tc/logging"
          [dcmake] validating dependency to public part "default" of DC "sap.com/tc/wdp/metamodel/content"
          [dcmake] validating dependency to public part "default" of DC "sap.com/com.sap.aii.proxy.framework"
          [dcmake] validating dependency to public part "default" of DC "sap.com/com.sap.aii.util.misc"
          [dcmake] validating dependency to public part "default" of DC "sap.com/com.sap.exception"
          [dcmake] validating dependency to public part "default" of DC "sap.com/com.sap.mw.jco"
          [dcmake] validating dependency to used DC "sap.com/pcui_gp/xssfpm"
          [dcmake] validating dependency to used DC "sap.com/pcui_gp/xssutils"
          [dcmake] validating dependency to used DC "sap.com/ess/per"
          [dcmake] DC model check OK
Start build plugin:
          [dcmake] using build plugin: sap.com/tc/bi/bp/webDynpro
          [dcmake] starting build plugin from : C:\Documents and Settings\rjogam\.dtc\4\DCs\sap.com\tc\bi\bp\webDynpro\_comp\gen\default\public\webDynpro\
Build started 2007-01-30 11:48:05 EST
Failed to create plugin instance for class com.sap.tc.buildplugin.DefaultPlugin due to a ClassNotFoundException
Build Stopped
regards
Sam

I forgot how I got this issue resolved. Probably we re-started the portal and the NWDI J2EE Engine. But I am sure that we did not do much in fixing this.

Folio Builder cannot sign in

Dear all,
Please help, I use PS6 version the Folio Builder sign key not work.
no sign window open, I delete the <Users/{username}/Library/Application Support/Adobe/OOBE >,
Restart Indesign, The sign key cannot sign in, Please help me.
Kam006

Please help

Apple ID still disabled after changed password.

I've changed my password after I first gotten the apple id disabled messages on my ipad and iphone, but now it is still showing the message saying my Apple ID is disabled.... However, I can still log in with my recently changed password. What is causing the message reappearing and how can I make it go away? Help please!!!!
Thank you

If you are getting the message on your iPad then try logging out of your account on it by tapping on your id in Settings > Store and then log back in and see if that 'refreshes' the account on it.

10.7.2 clean install: cannot login after sleep

so after getting bricked this morning, I have done a new clean install of Lion, updated to 10.7.2 and went to work. back I come, Mac is in sleep, and it does not accept my user password anymore.
just great.
no file vault on this time.
10.7.2. is pure nightmare for me so far.
force reboot let me boot again (and log-in!).

I have the exact same issue- any help on how to fix this would be great.
In the meantime - I have found a workaround which is a bit of a pain - but allows you to keep your session going.
1) When you come out of sleep and don't have the option to use the fingerprint login and the password doesn't work click on "switch user"
2) When that screen comes up click on the arrow next to the red (shutdown) button and select "hibernate".
3) After the machine hibernates resume windows by hitting any key
4) You should now be able to sign in using your account password and resume your session.
This is not ideal - but until someone can come up with a real fix - it works and allows you not to have to restart windows and lose your session data.

TS2621 I can access yahoo mail from safari but not from the iphone ipad mail icon after changing password

I can access yahoo mail from safari but not from the iphone ipad mail app after changing my password

Go into your settings and remove the account. Add the account again with your new password.
Best of luck- K.

Folio Builder - cannot login after changing password

Similar Messages

Maybe you are looking for