Folio Builder cannot sign in

Dear all,
Please help, I use PS6 version the Folio Builder sign key not work.
no sign window open, I delete the <Users/{username}/Library/Application Support/Adobe/OOBE >,
Restart Indesign, The sign key cannot sign in, Please help me.
Kam006

Please help

Similar Messages

  • Folio Builder - cannot login after changing password

    Hi all,
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    I have tried uninstalling and reinstalling the Folio Builder and Overlay Creator tools, and am running the latest versions of each.I've also tried trashing the INDD preferences. No luck. I'd like to avoid uninstalling/reinstalling InDesign CS5.5, but if that's the only solution, I'll do it.
    I did create a new user on my machine and that worked — I was able to login successfully with my new login credentials. But moving my production files and recreating all my settings from my account to this new one would take a while, so I wanted to see if there was another solution.
    Thanks in advance for any help!
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    Hi John,
    Yes, I can login successfully there. The problem also appears to be with the CS Review and Access CS Live panels in InDesign.
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    This happens in both InDesign CS5 and CS5.5 (both installed on the same computer). Could the CS5.5 and CS5 panels be sharing that info? I haven't uninstalled/reinstalled the panels from CS5, just from CS5.5, which might explain the error, if I need to also uninstall the CS5 panels/extensions.
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  • Folio Builder Panel Sign in failed. Please try again.

    I am not able to sign in to Folio Builder Panel in Indesign CS5.5
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    Hi Steward,
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  • Cannot access Adobe Folio Builder using Indesign (CS6) on Windows 7, error message is 'An error has occured while trying to sign in to the Folio Builder Panel' [IMS_ERROR_FAILURE]

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  • Cannot sign in to the Folio Builder

    Cannot sign in to the Folio Builder, nor the Folio Producer tools online...
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    Hi, we currently have a system outage whereby signing in is affected.
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  • Folio Builder tool palette: Cannot sign in.

    Help Please???
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  • I cannot sign in into folio builder in my CS5, always I get the message " Sing in failed, please try again."

    I' using a CS5 InDesign with Folio Builder tools installed, always when i tried to Sign in I get the message "Sign in failed. Please try again", I tried over and over and nothing change. How can I sign in into folio builder in my CS5 InDesign?

    DPS is no longer supported for CS5 and CS5.5. You need CS 6 or CC.

  • I cannot sign into Folio Builder in my CS6 download.

    I had CS5.5 purchased and couldn't get the upgrade so I became a Creative Cloud member. Now i cannot access Folio Builder and try to update the CS6.0 but it won't let me log in to Folio Builder.

    Moved to the Digital Publishing Suite forum. They will be able to help you here.

  • Can't sign in to Folio Builder - Urgent deadline

    I keep getting the error message 'Sign in has failed [svr Unknown]'
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    Please can someone get back to me urgently with a solution to getting my Folio Builder to work as I have created a publication that needs to be uploaded for iPad tonight!!!
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    I'm pretty sure you are out of luck if you are on OS 10.5 You can try installing the older version of the folio producer tools from http://www.adobe.com/support/downloads/collection.jsp?collID=4&platform=Macintosh, but that won't impact the version of folio builder panel that's installed. You have to have the latest version of the panel.
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  • Can't sign into Folio Builder. CS6 Recent DPS update. OSX 10.8.6

    Can't sign into folio builder with Adobe ID within indesign 6. The sign in window won't even come up. I have updated the most previous DPS tools to no avail. I can access my folios and sign in to the folio builder through browser, but cannot access through program. I've tried a reinstall, deleting the service manager etc.
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    I found a work around. Do a complete reinstall of Adobe suite. Update the DPS for CS6. When you first open Indesign CS6 [even before launch] you will be asked for Adobe ID, sign in here and when program opens it should automatically sign you into folio builder and connect with DPS. When they updated DPS I don't think they connected the back end of sign in within the program.
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  • Can't sign into Folio Builder CS6.

    Hi.
    I have been strugling with this issue all day. I am currently on Adobe Indesign CS6 (Not the cloud version) and I installed Adobe Folio Builder successfully. Everything works fine except that I cannot sign into folio builder. When I click on the sign in button nothing happens. I have looked into other posts from people with the same problem but none of the solutions that worked for them have worked for me. I tried clearing my preferences, reinstalling Desktop tools a few times and reinstalling adobe application manager but no luck. PLEASEEEEE Help!

    You will receive replies (like this one). Here's the link:
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  • Error signing into V28 Folio Builder

    I recently updated to V28 of Folio Builder Panel, and I now cannot sign in with my account credentials.
    I have followed all the advise on the forum, uninstalled, reinstalled, deleted preferences etc, and I am still unable to sign in.
    The pop-up window appears, I put in my credentials and get no response. The box dissapears and I have not signed in. I can do this over and over again without ever signing in.
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    I am using a Mac with InDesign CS6.

    Try this:
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  • Hardware Failure - Cannot login to Folio Builder

    I was having problems with DPS App Builder - that problem was mysteriously solved.
    Yesterday I had a catastrophic hardware failure when my MacBook Pro's screen died. I had to move my harddrive to a new MacBook Pro.
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    Try This:
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    Next delete this file based on version: (Back up the file just in case.)
    Note:
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    /Users/"your user name"/Library/Application Support/Adobe/CS5ServiceManager/preference/csxs2.pref
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    Then remove this item from the Keychain Access based on version: Adobe CS5 renga or Adobe CS5.5 renga.
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    Select the “login” item in the Keychains list in the upper left.
    Select “Passwords” from the category list.
    Type “renga” in the search field in the upper right.
    Lastly, select any matches and press the Delete key.

  • Folio Builder sign-in not working...

    Cannot sign in to the Folio Builder, nor the Folio Producer tools online...
    Any update on this please?
    Many thanks
    David

    There was an outage, but the server should be restored:
    http://status.adobedps.com/

  • Can´t sign in trough Indesing/Folio Builder

    I recently installed the DPS tools to my Indesign 5.5 and I have created an Adobe Account successfully. I checked everything and it seamed to be working fine. But today I suddenly can´t sign in to DPS through Indesign/Folio Builder. A warning a - Sign in failed. Please try again.
    I can sign in throug my browser to my Acrobat account, so se username and password is ok. Can anyone help me?

    To SofiaPwC,
    You say you can't sign to DPS through Indesign/Folio Builder.
    Im also having problems with the folio builder giving me the following error [ This user already has access to the folio ].
    I cannot share my folio updates through the folio builder.
    also I reported this lately in another post under ''Unable to Share"
    SofiaPwC Are you getting this message when you try to sign into the folio panel within Indesign?.
    anyone any answers to these problems.
    Regards
    Vividi

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