Folio builder help

I can't upload my iPad magazine from Folio Builder to Folio Producer, it works locally but won't upload. I'm using an iMac, please help!

Is this problem with particular folio or also with other folios?
Did you tried any other network?
Did you tried to create a new folio and tried to upload again?
Please check if DPS ports are whitelisted:
Problems accessing DPS servers

Similar Messages

Help with blank folio builder panel in InDesign CS6?

Hello. I am having the same peoblem that was discussed on February 7th regarding a blank folio builder screen. Mine looks exactly like the image posted during that thread (i.e., no actionable items in the panel... not even hints just empty. This occured as soon as I installed the 8.0.1 unpdate of 7 February.
1. Following the suggestions in the previous thread I uninstalled InDesign using the Adobe cleaner program. I reinstalled InDesign from the Adobe Application Mamager (as I am a Creative Cloud member) and once installed, ran the updates from within InDesign (2.0.6) and reset the preferences. Over the past day I have repeated the cleaner/uninstall/reinstall/update/clear preferences 3 more times. The updates had been about 72MB. Today after loading InDesign I checked for updates and it showed an 8.0.1 update of about 43MB. I tried that. Same results. I'm running the software on a 15" MacBook Pro with up to date OS X software. I have also run the current DPS updates.
Help!

Go to help Menu in InDesign and click on Update. Install DPS Tools. If that does not help, go to http://www.adobe.com/downloads/ and install DPS Tools for InDesign CS6.

Folio Builder Tools Won't Update - Please Help!

Hi,
In need of some urgent help please. We are trying to upgrade departments to v29 or v30 of Folio Builder and run through the process of uninstalling, reinstalling and when we launch folio builder it is always still on the old version.
We have tried this on a range of Macs, we have logged on with both account with admin rights and the administrator on the Mac - all of which have failed. Examples of the Mac's etc are all below;
Mac 1;
OS 10.8.4
Adobe CS5 Updated to 7.0.4.355
Current Folio Builder v26
Mac 2;
OS 10.8.4
Adobe CS5 Updated to 7.0.4.355
Current FolioBuilder v28
Mac 3;
OS 10.8.5
Adobe CS5 Updated to 7.0.4.355
Current Foilio Builder v25
Mac 4
OS 10.6.8
Adobe CS5 Updated to 7.0.4.355
Current Foilio Builder v28
The strange thing is we have got it working, logges on as a user with admin rights on 2 Macs runing 10.9 and 10.6.8
Please Help!
Thanks!
Helen

Here’s the direct links:
http://helpx.adobe.com/digital-publishing-suite/help/installing-digital-publishing-tools.h tml
Did you get the tools from here?
BTW, in case you’re not aware you should be thinking about InDesign upgrades at this point or you’re going to have a problem come September:
http://forums.adobe.com/message/6212629#6212629

Folio Builder Won't update...Help!

Thanks upfront for any response. I'm on a newer mac(Quad-Core Intel Xeon 12 GB of memory) 10.6.8 with Indesign 5.5. The folio panel in Indesign simply has the download update button at the bottom. I myself have downloaded it and tried to install too many times. It simply crashes about 3 secs into installing, and tells me to download the Adobe Support Advisor, (which I did and) and it does nothing other then package up the info for a Rated ($) question you can pay for later.
I've also now downloaded the most recent update (may 2 release) for the FolioProducerTools-CS55-1.10 and FolioPanel-CS55-12.2.2. Both to no avail. Also, I have about 3 other people in my department try it as well with the same results... I'm starting to think it might be a permissions thing with our IT department. Although I'm an admin on this machine.
I'm headed to a cool Pepcon conference next week and would like to be able to get my feet wet with some of this DPS stuff before I go. Any help would be greatly appreciated.
Thanks,
Scott

James, what I nightmare. I found this as I am having the same problem. I've followed the solutions from other members and adobe folks with no success.
When I launch Indesign CS5.5, my FOLIO BUILDER has the "Download Update" information.
I have downloaded and installed the following several times:
FolioProducerTools-CS55-1.10.1.dmg
FolioPanel-CS5-12.2.2.1.dmg
Things I've tried:
1. In Activity Monitor, quitting CS5.5ServiceManager and installing both again.
2. Deleted all folders in Library > Preferences > StageManager > Local Store.
3. Updated Indesign to latest version 7.5.3 and did everything again and reinstalled.
Incidentally, I got it to work on another computer which is running 10.5.
Here are my computer specs:
Mac OS X Version 10.6.8
2.66 GHz Intel Core i5
4 GB 1067 MHz DDR3
How do I attached my installer log? Please help, thank you!
Fritz

Adobe Content Viewer in iPad dont update the contents on mi Folio Builder! Help!

Please, someone have de same problem?!
When i update my folio through the Folio Builder in Indesign 5.5, the Content Viewer in iPad dont update de folio.
In Acrobat.com i see the contents update, but in iPad/Adobe Content Viewer not.
Why this problem happens?
Tanks.

As I wrote on another thread (and this was directed at Adobe employees)
"I have been closely monitoring many threads here at DPS (and DPS Private Beta Forums) in the last few weeks, and yes I am new to this particular product group having only been in it since March. But I wonder if there is some way that Adobe can be made aware of how serious this issue is with Builder and Viewer and tools "not lining up" with Apple.
"To keep putting this problem on Apple is somewhat of a shopworn technique (and I say this with all due respect.). Still, Apple commands fully 80+ % of the tablet market. They are the big dog.
"Suggestions for the future: Perhaps there will be a way to choose a tools/viewers workflow at startup -- or to put a bigger "red flag" before installing any update that is not yet supported by Apple. Approaching this from the engineering side, you may have forgotten just how many disclaimer screens the average designer/production person faces every week! Many of us don't read them carefully. (Richard Dreyfuss reads them).
"I have nothing but admiration for what Adobe software engineers are trying to do -- and these are nascent times to be sure. But it certainly seems like this launch is going poorly.
-- Jeff

Help Folio builder session

Impossible to login Folio builder, please I need to do work and says there connection error. Maverik installed and the problems started ... I have InDesign CC licensed, please a quick fix. Thank you.

>Maverik installed and the problems started
Go back to http://forums.adobe.com/community/creative_cloud and, in the area just under Ask a Question, type in
maverick
or
mavericks
You may now read previous discussions on this subject... be sure to click the See More Results at the bottom of the initial, short list if the initial list does not answer your question

Problem with login in Folio Builder after update to v26

After updating to v26 I can't sign in to Folio Builder. Whan I press «sign in» either in panel or in panel menu, nothing happens.
Help please!

You can try downgrading to downgrading to older version:
Mac: http://download.adobe.com/pub/adobe/dpsdesktoptools/mac/2.06.1/AdobeDigitalPublishingPatch -All.dmg
Windows: http://download.adobe.com/pub/adobe/dpsdesktoptools/win/2.06.1/AdobeDigitalPublishingPatch -All.zip
Update:
If you have cracked (Illegal) InDesign, I wouldn't work. If you don't know, if it is cracked, go to help section and look for Log In and Update buttons, when they are disabled. If they are, you have cracked (Illegal), you need to buy InDesign.

Add all files in the path while creating folio file in Folio builder

Hello everyone.
I am using InDesign CS 5 and creating folio for iPad 2. My Folio builder was working fine till last week, but suddenly i see a change the way it behaves. When I update the files in Folio builder, it adds all the files in the path (not just the links in the file) including source PSD files and other related files which I have never used in the InDesign, making the folio file increase in size. Can someone please help me how to overcome this situation?
Thank a lot in advance.
I look forward for your solution.

Do you have an HTML file in there? If so, put it it (and its assets) in its own folder.
Bob

Sign in with indesign CS6 in folio builder panel

hi! I can't sign in with indesign CS6 in folio builder panel. what can a i do?? I can sign in from adobe web page, but not from indesign, and the option "updates" from "Help" menu is deactivated

I found one way to fix it:
- quit all CS6 apps
- if in OSX force quit the CS6ServiceManager via Activity Monitor app
- go to the User Library (hold down option key while accessing the Go menu) and find these:
/Library/Application Support/Adobe/CS6ServiceManager/preference/csxs3.pref - move this file out to desktop
Library/Application Support/Adobe/OOBE/opm.db - move this file out to desktop
zip these up and delete the original, you now have inaccessible copies to put back just in case but have found this unnecessary.
- Restart Indesign and log in should now hold.
Found this started to happen after updating to 10.9.2, on a number of our designers machines.

Folio Builder: An error has occurred opening the source file for the article layout.

I have been working on a Folio. When I sat down to work on my folio, I was instructed by indesign to update my Folio producer tools, which I did.
Since then I can no longer view any article layout from that folio in indesign. Indeed any folio that I create that does not reside on my desktop give the same problem. I can import articles, add articles and they all upload to the proper place at adobe and I can view them. But I simply cannot open them up through folio builder as I previously.
The exact error message is as below:
An error has occurred opening the source file for the article layout.
The InDesign file for the layout cannot be found.
Another strange thing that seems to be happening is that the folio will randomly reoder the articles in the folio.
I have dumped my indesign prefs, tried creating an entirely new project, made a new account and even reinstalled the entire software.
But the problem of opening an article that I have imported or added to a folio, simply not being found to open has got me stumped. I can't proceed with a major project until I can sort this out.
Can anyone help.
Many thanks
Steve
The problem initially seemed very similar to the one linked below, but I dont get the content generation error
http://forums.adobe.com/thread/901804?decorator=print&displayFullThread=true

Questions about the Adobe Digital Publishing Suite should be posted in the DPS Forum.
http://forums.adobe.com/community/dps

Problems with Folio Builder Pannel. I can´t start session

I´m having trouble with the folio builder pannel, i´m triying to start a new session using my password but i can´t, it says "Error de inicio de sesión [svr.InvalidLogin]", help me please.
Thanks

It sounds like an old password has been captured in the auto-login settings and is preventing you from entering the current, correct password. To remove the captured password, so the following:
1) Quit InDesign and any other CS apps
2) Use the Activity Monitor to quit the CS5ServiceManager or CS5.5Service Manager
3) Next delete this file based on version:
/Users/lnegi/Library/Application Support/Adobe/CS5ServiceManager/preference/csxs2.pref
/Users/lnegi/Library/Application Support/Adobe/CS5.5ServiceManager/preference/csxs2.pref
4) Then remove this item from the Keychain Access based on version:
Adobe-CS-5-renga
Adobe-CS-5.5-renga
To remove from the keychain:
Navigate to /Applications/Utilities and launch the Keychain Access.app
If the lock icon in the upper left appears locked, click on it and enter your password to unlock it.
Select the “login” item in the Keychains list in the top left.
Select “Passwords” from the category list.
Type “renga” in the search field in the top right.
Select any matches and press the delete key.

Article automatically closes after updating the article in the folio builder?

For some reason, every time I update an article in the folio builder, the article closes automatically - this is extremely annoying because I like to keep all articles open while working and hate that every time I update, I must reopen it. It seems to be a setting but I've searched preferences etc and can't find any setting to turn this off?
Thanks so much for your help!

Hi there!
Thank you so much for your reply -
It is only happening with a particular folio yes (my ipad rendition in particular). Other folios update and do not close the updating article.
I'm using the latest cloud version of InDesign - whichever one in the creative cloud app that's currently running. And I use Mac.
I reset the preferences as you suggested but it is still closing the article - it's very strange because it only does it with that particular folio. At least it only does it with that folio or I'd pull my hair out haha

Folio Builder Sign-In Issues (yes, I know I'm the 1,000th person to post this!)

I'm about to go insane... I can't sign into the Folio Builder panel in InDesign CC (v9.1 x64). I must have been asked 12 times today to sign into CC, and accept the license agreement another 6 times.
I was signed into the Folio Builder panel most of the day with no issues, but now it won't let me. I get the sign in dialog, but when I enter my credentials, the dialog just goes away and nothing happens!
This isn't the issue where deleting the OOBE folder solves it (I tried that just to see, anyway). I had this happen last week and had to delete InDesign and completely reinstall it before I could sign in again. Just for the record, I only have CC programs installed, no other CS versions of anything... and I'm on a Windows 7 machine.
I'M GETTING SICK OF INSTALLING INDESIGN CC OVER AND OVER AND OVER AGAIN! Sorry, just a bit frustrated...
Is there any simple, long-term fix for this??
Help!!

I'm not signing into another Adobe account, I'm signing into another Windows account on my Windows 7 machine. So, I don't lose any folios, etc, as I'm still using the same Adobe ID to sign in.
I was having issues staying signed into Creative Cloud a while back as well, and I used the "create a new admin account" trick to solve my folio builder issues as well. See the post here: http://forums.adobe.com/message/5651099#5651099 The Adobe person provides links to creating new admin accounts for Mac and Windows users. Follow the instructions, and try this route if uninstalling and reinstalling InDesign didnt' work.
Also, just as a side note, I have been using the folio builder panel yesterday and today without any issues... so if you can't sign in, then it "probably" isn't a widespread issue. I know that doesn't make you feel any better, but I'm hoping this is a localized issue that Adobe can pinpoint and provide an accurate, repeatable solution for!

Can't sign into Folio Builder CS6.

Hi.
I have been strugling with this issue all day. I am currently on Adobe Indesign CS6 (Not the cloud version) and I installed Adobe Folio Builder successfully. Everything works fine except that I cannot sign into folio builder. When I click on the sign in button nothing happens. I have looked into other posts from people with the same problem but none of the solutions that worked for them have worked for me. I tried clearing my preferences, reinstalling Desktop tools a few times and reinstalling adobe application manager but no luck. PLEASEEEEE Help!

You will receive replies (like this one). Here's the link:
Can't sign into Folio Builder CS6.

Can't sign in to FOLIO BUILDER!?

Hi guys
I get the message below when I try to log in. Can anybody help? My collegues have tried too and they have failed too?
Cheers
Gemma

Hi all,
I'm having difficulties signing into the Folio Builder panel from InDesign. When I click the Sign In link, another window opens and I input my Adobe ID details (I know these work because I can post on here), hit ok and nothing happens, I don't even get an error message!
I am running the following:
Windows 7
InDesign CS5
Folio Builder Panel 1.1.3
I am not running CS5.5 because I have been asked to look at the plug-ins for CS5 (folio builder and overlay creator) and see if it will save on the cost of upgrading our whole team to CS5.5.
Thanks,
Stewart.

Folio builder help

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