Folio Builder import size error

Hi,
I have some Indesign CS6 files in 960 x 640 which I want to import as multiple articles in my new created Folio. In Folio Builder I created a user defined Folio with the size 960 x 640. When I start to import I receive an error: "Size of the Articles have to be the same size as your Folio" But it is!!
Does anyone have an idea?
THX

Are you using the appropriate folder and file naming conventions to import? In other words, is each InDesign file named with an _v suffix and in a separate article folder?
Also, check the dimensions in your Document Setup settings, and make sure you haven't used the Page tool to change page sizes.

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Folio builder : import article error

Hi
Have a folio with lots of articles, instead of uploading them one by one when i had them open in my software, i chose to import (one by one) and then upload.
It "works" (they are in the folio) but then, some functions do not work when it's all loaded.
For example, simple buttons like "go to page2/3 etc" are not taken.
If i uplaod the same article when it is open in my .indd software, then it works ...

Are you using the appropriate folder and file naming conventions to import? In other words, is each InDesign file named with an _v suffix and in a separate article folder?
Also, check the dimensions in your Document Setup settings, and make sure you haven't used the Page tool to change page sizes.

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A newer version of Folio Builder is available for download. Update Folio Builder panel to latest version here.
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Any ideas?

There was a short amount of time where the link in the Folio Builder panel was redirecting to the old download still, but it should be working now.
You can head directly to http://www.adobe.com/downloads/updates.html to get your downloads. Make sure that the file is from November 17th.

Folio builder panel error in windows

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when i open the folio builer panel, automatically made that indesign close. is very strange...can i reinstalling the folio panel manually in windows?.

Problema con folio builder

Ho un Mac con InDesign 5.5 perchè quando apro folio builder mi appare "errore#3115"? Cosa devo fare per risolvere il problema?

For error #3115, remove the temporary files stored in the following location:
[username] > Library > Preferences > StageManager.{numbers} > Local Host.
I'm not sure what the pathname is in non-English languages.

Folio Builder: An error has occurred opening the source file for the article layout.

I have been working on a Folio. When I sat down to work on my folio, I was instructed by indesign to update my Folio producer tools, which I did.
Since then I can no longer view any article layout from that folio in indesign. Indeed any folio that I create that does not reside on my desktop give the same problem. I can import articles, add articles and they all upload to the proper place at adobe and I can view them. But I simply cannot open them up through folio builder as I previously.
The exact error message is as below:
An error has occurred opening the source file for the article layout.
The InDesign file for the layout cannot be found.
Another strange thing that seems to be happening is that the folio will randomly reoder the articles in the folio.
I have dumped my indesign prefs, tried creating an entirely new project, made a new account and even reinstalled the entire software.
But the problem of opening an article that I have imported or added to a folio, simply not being found to open has got me stumped. I can't proceed with a major project until I can sort this out.
Can anyone help.
Many thanks
Steve
The problem initially seemed very similar to the one linked below, but I dont get the content generation error
http://forums.adobe.com/thread/901804?decorator=print&displayFullThread=true

Questions about the Adobe Digital Publishing Suite should be posted in the DPS Forum.
http://forums.adobe.com/community/dps

Folio Builder Error: Source Files Not Found

I'm having some weird issues with DPS that are preventing me from editing folios. Whenever I try to update, import or add an article to a folio (whether it's a new or existing folio), I get one of the below error messages saying that the source files cannot be found. However, I haven't moved any of my files. Also, it doesn't make sense that I get this error when creating a new folio and trying to import/add a new article as I'm inputting where the files are located.
I've also tried reinstalling the Adobe folio tools. Anyone know what's going on? Thanks for the help.
Error message text:
"An error has occurred opening the source file for the article layout. The InDesign file for the layout cannot be found."
"Content generation error. [SourceFilesNotFound]"

Fuzzpocket17's issue was found to be caused by the following:
He had a working install of InDesign and the Folio Producer tools when he left on vacation. When he came back, he did not. It turned out that his IT had converted his user account on his Mac to be a Managed Mobile account, synching their data to a new network volume named "Users". When he unmounts that volume, all his Folio Panel activities returned to normal. T
o see if you have a Managed, or Managed Mobile account, open the System Preferences and choose the Accounts pane. Look at the description under your account. Here is what a Managed Mobile account looks like:
Managed accounts have the ability to be restricted in many ways. One of those restrictions could be preventing the application from reading/writing to the CS<N>ServiceManager folder refernced in my earlier post. Again, if you find this to be the case, consult with your IT. You may need to revert to a non-Managed account to have the Folio Builder panel operate correctly, until your IT can ensure normal user/library file access.
Sincerely,
Matthew

Uploading through Folio builder errors

Hi,
I have been using Indesign 5.5 to create a catalogue for the company I work for and am trying to use the Folio Builder to upload my articles.
The first 2 articles are uploaded with no problems, and if restricted to these two only, can be viewed via Acrobat.com. But when I try and include the final (and of course) most important document of the catalogue I keep getting the following error message: "The Upload has Failed. [Conent.Error.contentRead]" .
This has become quit frustrating, as I am not sure if there is a problem with the images, content of that particular article or there is some other Problem, that I am unaware of.
Any help would be greatly appreciated.
Thanks

The Upload has Failed. [Content.Error.contentRead]
This message has often been tied to very large uploads timing out with our service.
When you upload a folio normally, it will attempt to build the folio and upload it. Yet the upload process is waiting on the completion of the Folio and if it takes a long time to complete, can time out and present this message.
If you have extremely large images, or a large amount of them, this could be part of the reason.
One thing to try, with newer versions of Folio Builder (1.6.0 or later) is to create a local folio, then upload it, to help lower the possibility of a time-out occurring.
In InDesign:
Sign out of the Folio Builder
In the Folio Builder panel, click New.
Add or import your articles. This will build them locally.
Sign back in to the Folio Builder and upload them at that time.
See if that makes a difference.
The upload has failed. [svr.ConvertUnknownError]
This has been known to happen if there are any special characters, such as & in the name of the content.
Please check the names of the articles and folios for any special characters.

How to solve this Folio Builder error :

We have uploaded 18 magazine titles on DPS for the month of December and for some reason magazine with large file size cannot be accessed.
Can you provide information on how to solve this error:
" Folio Builder error: An error has occured while loading your documents from the server. Network failure."
thanks,

Have a look at these docs:
E-CA Change Assistant gives error: All agents should be running and sending pulses for all application, batch, file and web servers for the environment before the Change Assistant is started (Doc ID 1073464.1)
E-CA: PT8.53, PT8.52, PT8.51, PT8.50: EMF Agents not Finding Configuration Files for App Server, Batch Server (Doc ID 1080590.1)

Error signing into V28 Folio Builder

I recently updated to V28 of Folio Builder Panel, and I now cannot sign in with my account credentials.
I have followed all the advise on the forum, uninstalled, reinstalled, deleted preferences etc, and I am still unable to sign in.
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Is there a patch or workaround for this error?
I am using a Mac with InDesign CS6.

Try this:
1. Quit InDesign and any other CS apps.
2. Delete the opm.db file located in /Users/"your user name"/Library/Application Support/Adobe/OOBE/opm.db.
3. Start InDesign and try signing in to the panel.
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Folio builder login error: invalid_request

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InDesig CC. When I start Foli Buildre send the message: An error occurred when trying to log in Folio Builder panel. [invalid_request].
Thank you

http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=5377&fileID=5010
Patch!
Solve it!
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Hi,
We have a user who is using Indesign, and we have installed Adobe Folio Builder. The problem occurs when they try to sign in to Folio Builder and are given the message 'Network Error'
We know it's not a problem with their credentials as they can sign in to the online portal with no problems. We also have tried different credentials and are given the correct error message that the credentials are wrong.
I've checked the network logs to see what happens when they try and click folio builder and I can't see any unpermitted sites/address show up. What I see is:
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https://digitalpublishing.acrobat.com - Permitted
https://na1r.services.adobe.com - Permitted
https://fpdownload.adobe.com/crossdomain.xml - Permitted
https://fpdownload.adobe.com/pu-/swz/crossdomain.xml - Permitted
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Matt

I can't try another machine, as we only have Folio Builder on the one machine.
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Folio Builder login error

Now 2012.08.08
In Indesign CS 6
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How do you solve?
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12.2.4.20120611_m_691037
8.0.7.21

http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=5377&fileID=5010
Patch!
Solve it!
Enjoy Works~!

Folio Builder Panel: Error #3115

can someone provide any more details what this eror means?
It pops up after I start the Folio Builder Panel.
After that: Spinning wheel on "Loading Folios".
The error message dialog does not help at all.
Installed the new Tools, uninstalled them already, cleared indesing prefs, installed again in the following order (as always): Producer Tools, then Folio Builder Panel.
—Johannes

That one did'nt work on my computer.
The thing that works is:
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Will pages automatically reformat to correct size when using Folio Builder or do I have to make pages iPad format, for example, in InDesign document set up from the start?

Will pages automatically reformat to correct size when using Folio Builder or do I have to make pages iPad format, for example, in InDesign document set up from the start?

Moved to DPS forum.
You need to set up the pages appropriately for the target device. For iPad that's 1024x768.

Folio Builder import size error

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