Folio Builder login problems

I am having problems logging in to Folio Builder via InDesign (5.5) using my Adobe ID. I know it works because I am logged in with it now! I can access my folios in Content Viewer on my iPad using the same login details, but I obviously can't update folios without getting in to ID.
I have tried logging in via Acrobat.com and agreeing to terms and conditions, and I have tried restarting a couple of times. Still nothing! Has anyone experienced anything similar, and does anyone know of a solution?
Thanks in advance for your help!

http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=5377&fileID=5010
Patch!
Solve it!
Enjoy Works~!

Similar Messages

  • Folio Builder login error

    Now 2012.08.08
    In Indesign CS 6
    Folio Builder login error appears. Message is shown below.
    "Sign in has failed
    Network failure"
    How do you solve?
    DPS Version is
    12.2.4.20120611_m_691037
    8.0.7.21

    http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=5377&fileID=5010
    Patch!
    Solve it!
    Enjoy Works~!

  • Folio builder panel problem on login

    Updated my folio builder panel and now when I login it tells me I have to update eventhough I just did. Am I the only one with this problem? T.

    Hi John!  You mentioned that it will be down the evening of March 12th, do you have any idea what time? We'd like to keep working and uploading content, but want to make sure that we don't screw anything up. Thanks!

  • Folio Builder login fail

    Hi,
    I've a trial version of InDesign CS5.5 with Digital Publishing tools instaled but i can't login in the folio Builder Panel. I used the same ID in both Adobe.com and Folio Builder Panel.
    How can I resolve that problem?
    Thanks!

    There is a dedicated DPS forum: http://forums.adobe.com/community/dps
    Please make sure you have the most current version of the folio builder installed and if so post full details of any error messages in the DPS forum. Not in the InDesign forum.
    Bob

  • Folio builder login issues

    I am having trouble logging in to Folio Builder, as are three of my colleagues. We get the following error:
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    Network failure.
    Anyone else experiencing this problem? Is the network down?

    Hi, we currently have a system outage whereby signing in is affected.
    Our Engineering team is working on this and will update the status page ASAP.

  • Folio Builder Login click and nothting happens

    Clicking on the login in the Folio-Builder used to launch a login-mask. Right now I've a completely new setup, new Macbook Pro, with a CS6-Installation, never ran the folio builder so far, updated the DPS-tools just today ... and now with a click on the menu item »log in« there is nothing happening at all. Nothing means nothing. No login mask, no failure prompt, no sandclock, no nothing. Even little snitch reports no activity. (Yes, I also gave it a try with a completely disabled little snitch.)
    Anyone an idea about this?

    Check them Basically
    1. Adobe Air & Flash Player
    2. Internet (Of course )
    3. DPS tool and CS 6 version match
    4. close indesign-> go to https://digitalpublishing.acrobat.com/welcome.html ->and log in->open indesign  and try again

  • Folio builder login error: invalid_request

    Hi
    InDesig CC. When I start Foli Buildre send the message: An error occurred when trying to log in Folio Builder panel. [invalid_request].
    Thank you

    http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=5377&fileID=5010
    Patch!
    Solve it!
    Enjoy Works~!

  • Integration builder login problem

    hi all,
    i am not able to login into integation builder,while i am trying to open the integration builder,it is giving
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    Hi Reddy,
    Possible checks
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    C:\WINDOWS\system32\drivers\etc--Hosts
    2) Ping the IP address of the XI Server from Your Local Machine whcih you are trying to conect.
    3) Check whether you have Installes the J2SDK on Your Local Machine
    to check goto Run-cmd--java -version
    Refer these threads same exception came here and It was solved.
    Re: Integration Repository and Integration Directory access problem.
    cannot connect to server using message server ms://host:8120/P4
    Thanks.

  • Passwort-Limitation in InDesign Folio Builder

    Hi,
    I have created a DPS user that has a 13 Digit password (was is allowed to create when setting up the account). I have already created a Viewer-App and submittet it to the iTunes store that uses that account. The Viewer-App is already in Review and will also show and sell first folios within the next hours.
    The Problem is: if I want to login with that user via CS6 Folio Builder, I am limited to 6-12 chars by the desktop software.
    What I did:
    - changed the password
    - did all InDesign work
    - changed it back to make the app work
    => success!
    But for further actions, how can i overcome this in a reasonable way?
    NO-Options:
    - change the App with new password and wait another 7 days to get a review
    Bad-Options i already figured out:
    - Create Folios online using the correct user, others via InDesign and then Crosslink Articles into the folios
    - wait the App to be Ready and selling, send a new app with new password, change password short before review and approval, as soon as approved works, meanwhile: no downloads
    Well, let's say it this way: why the hell is InDesign Folio Builder limiting me? Is there a workaround on that level?
    cheers

    To complete this thread for all maybe experiencing a similar problem:
    I am not sure if we are talking about the same thing. If I create the Viewer-App using DPS Viewer Builder, already on the first screen I am asked to enter
    - a Titel-ID and a Password. The Help says: This password is used to login when folios for this app are published (I do not know the exact enhlish text as I have a german version)
    For me, this seems very much as the Viewer App when DOWNLOADING folios signs into the Folio Distribution server @Adobe and gets the content.
    My evidence:
    - Viewer App showed In-App purchases, I could purchase
    - but when starting the download, it was hanging forever. After changing the passwort, I could download the purchase
    If course, already downloaded content stays available.
    My biggest problem is the itunes Review timespan. I dare not to change anything in the app because that might reschedule another 7 days waiting. Just for "trying out" experiments, that is a hard decision to take.
    So, i thought i can solve the problem like this:
    - keep the (logical) Folio/App Account (with 13 digits) that owns the folio as it is and use another creative account (personal) to edit the folio.
    - after giving access to tha personal account, that person can see the folios in InDesign Folio Builder
    - BUT: even it is the SAME COMPUTER the Folio Builder says, that there is no InDesign Files for the folio. HELL!
    I think is this was bootstrapped the wrong way, it is hard to navigate out again. Here's what we did:
    - created a technical account, lets say "magazine@....."
    - used that account to creare the Folio and Inesign files, did all editing with it
    Because of the password problem, the idea is now, to use john@..... as the creative designer. How can John get access to the folios for editing (SAME COMPUTER)
    Nevertheless: Adobe, please remove the 12 digits limitation in Folio Builder Login Screen if there is no hard need for it
    cheers

  • Problem with login in Folio Builder after update to v26

    After updating to v26 I can't sign in to Folio Builder. Whan I press «sign in» either in panel or in panel menu, nothing happens.
    Help please!

    You can try downgrading to downgrading to older version:
    Mac: http://download.adobe.com/pub/adobe/dpsdesktoptools/mac/2.06.1/AdobeDigitalPublishingPatch -All.dmg
    Windows: http://download.adobe.com/pub/adobe/dpsdesktoptools/win/2.06.1/AdobeDigitalPublishingPatch -All.zip
    Update:
    If you have cracked (Illegal) InDesign, I wouldn't work. If you don't know, if it is cracked, go to help section and look for Log In and Update buttons, when they are disabled. If they are, you have cracked (Illegal), you need to buy InDesign.

  • I can not login into the Folio Builder, I introduce my user and password and keeps logging in...

    I've introduced my user and password, the Folio Builder tries to login but gets stuck logging in with the wheel spinning.
    I've tried to uninstall and install Indesign CS6 again several times but nothing different happened...
    Could you help me please?
    Thanks.

    Clear the cache and the cookies from sites that cause problems.
    "Clear the Cache":
    *Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
    "Remove Cookies" from sites causing problems:
    *Tools > Options > Privacy > Cookies: "Show Cookies"
    You can check if there are entries in the password manager with an empty user name.
    Make sure that you haven't saved multiple (uppercase, lowercase) versions of that name and password.
    Remove saved Password(s):
    * Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords"
    If you click "Never" then you create an exception that needs to be removed.

  • Hardware Failure - Cannot login to Folio Builder

    I was having problems with DPS App Builder - that problem was mysteriously solved.
    Yesterday I had a catastrophic hardware failure when my MacBook Pro's screen died. I had to move my harddrive to a new MacBook Pro.
    After moving my harddrive, I could no longer login to the Folio Builder Panel in Indesign CS6 (CC subscription). I decided to
    deactivate, uninstall InDesign and reinstall, removing preferences, and ensuring that all updates had been applied. I have
    done that I am still getting the message:
    Sign In has failed. Network failure. Then after I hit OK, I get: Sign Out has failed. Network failure.
    I can login to the Digital Publishing Suite Dashboard and the Digital Publishing Folio Producer, but I cannot
    login to the Folio Buidler Panel. DPS App Builder continues to work without a problem.
    It seems as if these tools are TOO TOUCHY which leads to a lot of wasted time.
    What's going on?

    Try This:
    Quit InDesign and any other CS apps.
    Use the Activity Monitor to quit the CS5ServiceManager or CS5.5Service Manager.
    Next delete this file based on version: (Back up the file just in case.)
    Note:
    For example:
    /Users/"your user name"/Library/Application Support/Adobe/CS5ServiceManager/preference/csxs2.pref
    /Users/"your user name"/Library/Application Support/Adobe/CS5.5ServiceManager/preference/csxs2.pref
    Then remove this item from the Keychain Access based on version: Adobe CS5 renga or Adobe CS5.5 renga.
    To remove from the keychain, navigate to: /Applications/Utilities and launch the Keychain Access.app
    If the lock icon in the upper left appears locked, click it and enter your password to unlock it.
    Select the “login” item in the Keychains list in the upper left.
    Select “Passwords” from the category list.
    Type “renga” in the search field in the upper right.
    Lastly, select any matches and press the Delete key.

  • Folio Builder - cannot login after changing password

    Hi all,
    I changed my password at acrobat.com, now I cannot login with the new password from the Folio Builder panel in InDesign CS5.5. I'm on Mac OSX 10.6.8. Basically, the panel shows "Signing in..." and the endlessly spinning wheel, which means it's hanging and doesn't let me re-enter my login credentials.
    I have tried uninstalling and reinstalling the Folio Builder and Overlay Creator tools, and am running the latest versions of each.I've also tried trashing the INDD preferences. No luck. I'd like to avoid uninstalling/reinstalling InDesign CS5.5, but if that's the only solution, I'll do it.
    I did create a new user on my machine and that worked — I was able to login successfully with my new login credentials. But moving my production files and recreating all my settings from my account to this new one would take a while, so I wanted to see if there was another solution.
    Thanks in advance for any help!
    Jason

    Hi John,
    Yes, I can login successfully there. The problem also appears to be with the CS Review and Access CS Live panels in InDesign.
    When I initially open the Folio Builder, I get the error dialog "Sign In had failed. [svr.InvalidLogin]". The CS Review and Access CS Live panels also report an internal error.
    This happens in both InDesign CS5 and CS5.5 (both installed on the same computer). Could the CS5.5 and CS5 panels be sharing that info? I haven't uninstalled/reinstalled the panels from CS5, just from CS5.5, which might explain the error, if I need to also uninstall the CS5 panels/extensions.
    Thanks,
    Jason

  • Hello Someone knows if theres a problem with sign in feature the Folio Builder Panel

    Recently I did the update of the DPS tools, to the 27, the desk top viewer dosen´t install, and I install it manually as sugested, and it works
    but, I can´t connect the folio builder panel with the DPS account using the folio builder panel side menu, simply it dosen`t work.
    I can sign in into the account in DPS home page,  using the app builder log in panel an so on, but folio builder panel don´t
    Some one has the same behavior?
    Is this a an Apocalypsis signal?
    or a warning about the Nibiru affaire?
    Any clue?

    hello ludovix78. Welcome to the world of those who can not connect to the Folio Builder.
    To give you an idea, this problem started with the v26, and then fix the v27 and nobody gave a possible solution.
    I'll give you link to other forums drenches you with the issue.
    If you find a solution, please share it.
    http://forums.adobe.com/thread/1272812?tstart=150
    http://forums.adobe.com/thread/1256613?tstart=330
    http://forums.adobe.com/thread/1203788?start=40&tstart=420

  • Problem with signing in to folio builder, indesign.

    I have created an app that I would like to publish, but I can not sign in via the folio builder. I have done this many times before, but today I only get the grey weel when I try to sign in. Im am stuck an can not publish my app. How can I get this to work?

    Hi Christophe
    Yes, I can log into the account on digitalpublishing.acrobat.com with out
    any problems.
    No, it does not work to delete the OOBE folder. I have tried that twice. I
    am rather sad about this. Don't know what to do
    2014-11-28 11:21 GMT+01:00 Christophe_Jossic <[email protected]>:
        Problem with signing in to folio builder, indesign.  created by
    Christophe_Jossic <https://forums.adobe.com/people/Christophe_Jossic> in *Digital
    Publishing Suite* - View the full discussion
    <https://forums.adobe.com/message/6968931#6968931>

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