Folio builder no login

today I open my indesign cs6 to work on an old folio I build, but i cannot login in the folio builder.
The message is that there is no internet connection: but i do have an internet connection, I even can open the folio producer from out of indesign.
The message is that there is something with my computer clock?????????????
Also the CC desktop wanted to be updated, so i did and now the updater disappeared all together.
I really regret going into the cloud. i think I buy cs6 and stick with that for the rest of my live.
Since i am in the cloud, my software does weird things...some parts of software do not work at all etc...I want my box back!
regards, Anne

This sounds like it might be related to a change from daylight savings time in the US. I would call customer service and see if they know what's going on.

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Folio Builder - cannot login after changing password

Hi all,
I changed my password at acrobat.com, now I cannot login with the new password from the Folio Builder panel in InDesign CS5.5. I'm on Mac OSX 10.6.8. Basically, the panel shows "Signing in..." and the endlessly spinning wheel, which means it's hanging and doesn't let me re-enter my login credentials.
I have tried uninstalling and reinstalling the Folio Builder and Overlay Creator tools, and am running the latest versions of each.I've also tried trashing the INDD preferences. No luck. I'd like to avoid uninstalling/reinstalling InDesign CS5.5, but if that's the only solution, I'll do it.
I did create a new user on my machine and that worked — I was able to login successfully with my new login credentials. But moving my production files and recreating all my settings from my account to this new one would take a while, so I wanted to see if there was another solution.
Thanks in advance for any help!
Jason

Hi John,
Yes, I can login successfully there. The problem also appears to be with the CS Review and Access CS Live panels in InDesign.
When I initially open the Folio Builder, I get the error dialog "Sign In had failed. [svr.InvalidLogin]". The CS Review and Access CS Live panels also report an internal error.
This happens in both InDesign CS5 and CS5.5 (both installed on the same computer). Could the CS5.5 and CS5 panels be sharing that info? I haven't uninstalled/reinstalled the panels from CS5, just from CS5.5, which might explain the error, if I need to also uninstall the CS5 panels/extensions.
Thanks,
Jason

No puedo iniciar sesion en Folio Builder

Necesito compartir una publicación desde folio builder, inicio sesión con mi usuario y password. Pero aparentemente nunca se conecta, porque siempre cuando abro el menu aparece" iniciar sesión".
Y nunca aparece en el menu "compartir"

Translated version:
I need to share a publication from folio builder, I login with my username and password. "" But apparently never connects, because when I open the menu I get "login". And it never appears in the menu 'share'

Folio Builder login problems

I am having problems logging in to Folio Builder via InDesign (5.5) using my Adobe ID. I know it works because I am logged in with it now! I can access my folios in Content Viewer on my iPad using the same login details, but I obviously can't update folios without getting in to ID.
I have tried logging in via Acrobat.com and agreeing to terms and conditions, and I have tried restarting a couple of times. Still nothing! Has anyone experienced anything similar, and does anyone know of a solution?
Thanks in advance for your help!

http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=5377&fileID=5010
Patch!
Solve it!
Enjoy Works~!

Folio builder panel problem on login

Updated my folio builder panel and now when I login it tells me I have to update eventhough I just did. Am I the only one with this problem? T.

Hi John! You mentioned that it will be down the evening of March 12th, do you have any idea what time? We'd like to keep working and uploading content, but want to make sure that we don't screw anything up. Thanks!

Folio Builder login error

Now 2012.08.08
In Indesign CS 6
Folio Builder login error appears. Message is shown below.
"Sign in has failed
Network failure"
How do you solve?
DPS Version is
12.2.4.20120611_m_691037
8.0.7.21

http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=5377&fileID=5010
Patch!
Solve it!
Enjoy Works~!

Folio Builder Login click and nothting happens

Clicking on the login in the Folio-Builder used to launch a login-mask. Right now I've a completely new setup, new Macbook Pro, with a CS6-Installation, never ran the folio builder so far, updated the DPS-tools just today ... and now with a click on the menu item »log in« there is nothing happening at all. Nothing means nothing. No login mask, no failure prompt, no sandclock, no nothing. Even little snitch reports no activity. (Yes, I also gave it a try with a completely disabled little snitch.)
Anyone an idea about this?

Check them Basically
1. Adobe Air & Flash Player
2. Internet (Of course )
3. DPS tool and CS 6 version match
4. close indesign-> go to https://digitalpublishing.acrobat.com/welcome.html ->and log in->open indesign and try again

I can not login into the Folio Builder, I introduce my user and password and keeps logging in...

I've introduced my user and password, the Folio Builder tries to login but gets stuck logging in with the wheel spinning.
I've tried to uninstall and install Indesign CS6 again several times but nothing different happened...
Could you help me please?
Thanks.

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
You can check if there are entries in the password manager with an empty user name.
Make sure that you haven't saved multiple (uppercase, lowercase) versions of that name and password.
Remove saved Password(s):
* Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords"
If you click "Never" then you create an exception that needs to be removed.

Hardware Failure - Cannot login to Folio Builder

I was having problems with DPS App Builder - that problem was mysteriously solved.
Yesterday I had a catastrophic hardware failure when my MacBook Pro's screen died. I had to move my harddrive to a new MacBook Pro.
After moving my harddrive, I could no longer login to the Folio Builder Panel in Indesign CS6 (CC subscription). I decided to
deactivate, uninstall InDesign and reinstall, removing preferences, and ensuring that all updates had been applied. I have
done that I am still getting the message:
Sign In has failed. Network failure. Then after I hit OK, I get: Sign Out has failed. Network failure.
I can login to the Digital Publishing Suite Dashboard and the Digital Publishing Folio Producer, but I cannot
login to the Folio Buidler Panel. DPS App Builder continues to work without a problem.
It seems as if these tools are TOO TOUCHY which leads to a lot of wasted time.
What's going on?

Try This:
Quit InDesign and any other CS apps.
Use the Activity Monitor to quit the CS5ServiceManager or CS5.5Service Manager.
Next delete this file based on version: (Back up the file just in case.)
Note:
For example:
/Users/"your user name"/Library/Application Support/Adobe/CS5ServiceManager/preference/csxs2.pref
/Users/"your user name"/Library/Application Support/Adobe/CS5.5ServiceManager/preference/csxs2.pref
Then remove this item from the Keychain Access based on version: Adobe CS5 renga or Adobe CS5.5 renga.
To remove from the keychain, navigate to: /Applications/Utilities and launch the Keychain Access.app
If the lock icon in the upper left appears locked, click it and enter your password to unlock it.
Select the “login” item in the Keychains list in the upper left.
Select “Passwords” from the category list.
Type “renga” in the search field in the upper right.
Lastly, select any matches and press the Delete key.

Folio Builder login fail

Hi,
I've a trial version of InDesign CS5.5 with Digital Publishing tools instaled but i can't login in the folio Builder Panel. I used the same ID in both Adobe.com and Folio Builder Panel.
How can I resolve that problem?
Thanks!

There is a dedicated DPS forum: http://forums.adobe.com/community/dps
Please make sure you have the most current version of the folio builder installed and if so post full details of any error messages in the DPS forum. Not in the InDesign forum.
Bob

Problem with login in Folio Builder after update to v26

After updating to v26 I can't sign in to Folio Builder. Whan I press «sign in» either in panel or in panel menu, nothing happens.
Help please!

You can try downgrading to downgrading to older version:
Mac: http://download.adobe.com/pub/adobe/dpsdesktoptools/mac/2.06.1/AdobeDigitalPublishingPatch -All.dmg
Windows: http://download.adobe.com/pub/adobe/dpsdesktoptools/win/2.06.1/AdobeDigitalPublishingPatch -All.zip
Update:
If you have cracked (Illegal) InDesign, I wouldn't work. If you don't know, if it is cracked, go to help section and look for Log In and Update buttons, when they are disabled. If they are, you have cracked (Illegal), you need to buy InDesign.

Folio builder login error: invalid_request

Hi
InDesig CC. When I start Foli Buildre send the message: An error occurred when trying to log in Folio Builder panel. [invalid_request].
Thank you

http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=5377&fileID=5010
Patch!
Solve it!
Enjoy Works~!

Folio builder login issues

I am having trouble logging in to Folio Builder, as are three of my colleagues. We get the following error:
Sign In has failed.
Network failure.
Anyone else experiencing this problem? Is the network down?

Hi, we currently have a system outage whereby signing in is affected.
Our Engineering team is working on this and will update the status page ASAP.

DPS App Builder Login Fail when start in Folio Builder

After using Adobe Viewer to preview and check everything is OK in my folio, I clicked on "Create App" in Folio Builder. DPS App Builder then returns with "Sign in failed, please try again". If I start DPS App Builder individually, I can sign-in with my CC account without any problem. What is the problem? I used them on my machine to try to build apps and it actually worked before.

Bob
Yeah, I am a full CC and active subscriber. The install of App Builder was fresh, just did the update. I'll throw some new twists into the mix here, and I think it at least begins to narrow the landscape of the issue, but only to the degree that I think it isolated.
This problem issue, and a similar issue on another Mac where there is a sign in failure in App Builder, are all on managed computers, ones that my employer controls the admin [Univeristy]. On students' personal Macs, and my personal Mac at home, all is just fine, in fact just built a test app a few minutes ago. To me at least, this seems to be an issue of the App Builder not playing well in these kinds of user situations, namely when the user logged in has no admin control over the computer itself, only managed use of an account.
I will be consulting with my IT support, but honestly I think I am the one out in front on the DPS here and they may not be able to help at all. Which is bad since this course has a requirement that the students build their DPS app, test it and submit to the app store, but not all have Macs to use of thier own. I will also submit a question to Adobe regarding this.
Thanks for your help. I'll post the outcome.

Update to 1.1.3 - but Folio Builder doesn´t work!

Hi,
we read every post about the current problem with the different versions of the folio builder.
We have a new PC with Windows 7 and CS5 (no Prerelease Tools installed).
I have installed and removed every version of dps and folio tools.
On my Mac Book with CS5 it works, on a second PC with CS 5.5. it works but on our PC with CS 5 it doesn`t work.
I have installed the following Tools:
http://www.adobe.com/support/downloads/detail.jsp?ftpID=5018
I get the [srv.unknown} error - ok - I read the post that it is important to install version 1.1.3.
http://www.adobe.com/support/downloads/detail.jsp?ftpID=5154
I installed the version 1.1.3 and get the following error when I try to login the folio builder panel.
In English: error during communication with server. Please check your network communication and try again.
Thanks for your support
With best regards
lnsmedia

We're having the same issues. Yesterday, Monday the 12th, everything was working okay. Today, I can't upload a simple two page folio. Any ideas?

Folio builder no login

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