Folio Builder panel crashing + other issues

Hi,
I have been facing difficulties in updating any of my folio articles on the Folio Builder panel in Indesign CS6 this whole week. An article that contains of three spreads and a file size of around 60 mb takes up to an hour to update and most of the times the panel crashes straight after the upload is complete and hence the update don't go through. When the panel crashes I just see the panel with a blank space inside it, no folios and I can not sign out — I have to restart InDesign.
After several attempts, quitting InDesign and opening it up again, opening up the panel again and trying to update the article then [sometimes] it works – still very slow, but it doesn't crash and when it does, I have to do this over again.
And on Content Viewer, downloading the folio updates takes longer than usual. Again only this week.
My folios are on the cloud. My internet is pretty quick, DL 60 mb/s and UL 600 mb/s so there are certainly no problems with my internet connections. And all my DPS files are up to date. It usually takes maximum an hour to upload the whole folio, it took 8 hours yesterday.
Thanks,
Bilal

Uninstall and re-install the Digital Publishing Suite Tools for CS6. If that doesn't resolve the issue, un-install and re-install InDesign CS6.

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If you find a solution, please share it.
http://forums.adobe.com/thread/1272812?tstart=150
http://forums.adobe.com/thread/1256613?tstart=330
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OK, I've done this.
To test what's happening for sure, I have uninstalled and re-installed time and time again, step by step. Here's what I get:
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I just spoke with a member of our team and they were able to reproduce this issue: invoking folio preview from the file menu brings up an empty panel instead of launching the desktop preview tool. Thanks for bringing it to our attention! There are two ways you can work around this and get the desktop preview application up with your content:
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Hi John,
I am still experiencing issues with my app. Your last message told me to "call up directly" for official support, but there doesn't seem to be a number for Australia.
I'm now being told that I need to update my app in the App store, but this isn't right.
From: John J Metzger <[email protected]<mailto:[email protected]>>
Reply-To: "[email protected]<mailto:[email protected]>" <[email protected]<mailto:[email protected]>>
Date: Tue, 22 Nov 2011 01:16:57 +0800
To: Production <[email protected]<mailto:[email protected]>>
Subject: Folio Builder Panel 1.1.7.2 is available
Re: Folio Builder Panel 1.1.7.2 is available
created by John J Metzger<http://forums.adobe.com/people/JohnJMetzger> in Digital Publishing Suite - View the full discussion<http://forums.adobe.com/message/4038788#4038788

Folio Builder panel crashing + other issues

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