Folio builder panel error in windows

hi, i have a problem...i have indesign and i work in windows but when open folio builder produce one error and close indesign...what's happens?

when i open the folio builer panel, automatically made that indesign close. is very strange...can i reinstalling the folio panel manually in windows?.

Similar Messages

  • Folio Builder Panel: Error #3115

    can someone provide any more details what this eror means?
    It pops up after I start the Folio Builder Panel.
    After that: Spinning wheel on "Loading Folios".
    The error message dialog does not help at all.
    Installed the new Tools, uninstalled them already, cleared indesing prefs, installed again in the following order (as always): Producer Tools, then Folio Builder Panel.
    —Johannes

    That one did'nt work on my computer.
    The thing that works is:
    On Win user name/Application Data/applicationID.publisherID/Local Store/
    Try follow the steps below:
    1.       Close Folio Builder panel and quit InDesign;
    2.       Find app-storage folder, on Win7 something like c:/Users/[user name]/Application Data/StageManager.BD092818F67280F4B42B04877600987F0111B594.1/Local Store/
    3.       You should find a folder named ‘dmp’ in that folder. Delete ‘dmp’ folder and #sharedObjects in the same folder
    4.       Relaunch InDesign and Folio Builder panel

  • Cannot access Adobe Folio Builder using Indesign (CS6) on Windows 7, error message is 'An error has occured while trying to sign in to the Folio Builder Panel' [IMS_ERROR_FAILURE]

    Cannot access Adobe Folio Builder using Indesign (CS6) on Windows 7, error message is 'An error has occured while trying to sign in to the Folio Builder Panel' [IMS_ERROR_FAILURE]

    Yes, I can open the DPS portal via the Folio Builder panel within InDesign. Although I have created Folios locally within InDesign CS6, the DPS portal is empty and everthing greyed out with just the text "There are no folios to display. Create folios with the folio builder in InDesign".
    If I try to sign in within the Folio Builder panel in InDesign, I get the error message [IMS_ERROR_FAILURE] . In addition I am also not able to access the "Help" menu from within InDesign although I am connected to the internet.
    To complicate it even further, I am working in the UK whereas all internet control (firewall) and licences are handeled by head office in Germany. I am not sure if this is a firwewall issue or not but if the IT department in Germany could get support from Adobe to understand the access requirements, this may help.
    Hopefully using the forum someone out there will know the answer.

  • Folio Builder Panel update error

    Tried updating folio tools 3Xs. Keep getting this eror:
    A newer version of Folio Builder is available for download.  Update Folio Builder panel to latest version here.
    Have quit inDesign, restarted the computer, logged on and still get the error.
    Any ideas?

    There was a short amount of time where the link in the Folio Builder panel was redirecting to the old download still, but it should be working now.
    You can head directly to http://www.adobe.com/downloads/updates.html to get your downloads. Make sure that the file is from November 17th.

  • Endless Log-In Error : InDesign Folio Builder Panel

    I updated my folio tools/panels to 1.1.9.0 and then accidentally entered in the wrong username and password in the InDesign Folio Builder Panel when I went to log back in. (The user name and password were from an DPS Professional Edition account which we suspended with Adobe to prevent billing while testing.)
    The inDesign panel just endlessly cycles now. Wont give me the option to re-enter correct information. I've closed/re-opened the panel, deleted / reinstalled the panel & tools, and I've deleted my inDesign preferences, but every time upon application launch the folio builder panel just cycles as seen below. I'm stuck. Any advice would be greatly appreciated.

    Try signing out of the CS Live widget in the upper right corner of InDesign, close the Folio Builder panel, and try again.

  • InDesign CC - "Create App" option missing from Folio Builder panel

    I am using Windows 7, InDesign CC. 
    While watching a Terry White video I made an app along wth the tutorila All works fine in the Desktop Viewer. When it reaches the point of going to the "Folio Builder" panel mine does not have the "Creat App" option that Terry White has.  Is this because I have windows not
    Mac?

    Yes, a Mac is required to create DPS apps.

  • Folio builder login error: invalid_request

    Hi
    InDesig CC. When I start Foli Buildre send the message: An error occurred when trying to log in Folio Builder panel. [invalid_request].
    Thank you

    http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=5377&fileID=5010
    Patch!
    Solve it!
    Enjoy Works~!

  • Folio Builder panel in CS6 and CC (says update required) - can't install update (no Admin rights)

    Hi. I've been running CS6 and the Folio Builder Panel keeps saying "DPS — A software update is required, go to the Help menu for Updates..." When I go to the Help section there are no updates. I recently moved to CC hoping the problem would fix itself but it hasn't. I downloaded the DPS Package update for both versions of the program — and I tried to install each one. Both give me error messages saying I don't have Admin rights. Adobe's tech support walked me through enabling Admin rights (although I should have had them already) and that didn't work.
    Has anyone else had trouble installing the DPS update? I would like to actually use the DPS tools!
    Thanks

    Hi Bob, I ended up having to uninstall CS6, then reinstall it — then for a separate Folio Builder log in issue, I followed another thread and removed the (Application Support/Adobe) OOBE folder. Functioning smoothly for now! Thanks for your suggestion.

  • I'm missing Folio Builder Panel in Indesign CC

    I just downloaded InDesign CC, installed DPS tools but don't have Folio Overlays or Folio Builder panels under Windows in InDesign.  I am using inDesign CC on a MacBook Pro.  I have it all working in CS6 but not CC.  Is there something that I'm missing? bv

    As far as I remember I had the same issue when i let an old version of CS6 on my computer (was a PC). I had to clean everything related to Adobe to then install all CC, and then that worked. Not surs that may be the same problem for Mac, but that was my experience.

  • Indesign Cs6 crashes when opens Folio Builder Panel

    Hi, Indesign CS& crash when I open Folio Builder panel, i´ve already re-installed Indesign and the correct DPS Desktop Tool patch. At first it works perfect but after the firs restart of my pc it crashes again. Anyoe can help me?

    Thank you! InDesign now works as it should - can open PAGES panel. Only one snag - Dreamweaver and Illustrator could not be installed. Error message below.
    I don't use either so not a major crisis for me. Thank you for the solution! Appreciate your help.
    Error message:
    Exit Code: 6
    Please see specific errors below for troubleshooting. For example,  ERROR: DF024 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 2 error(s)
    ----------- Payload: Adobe Dreamweaver CS6 12.0.0.0 {8ACD4814-788B-11E1-AC70-A860A781E0D9} -----------
    ERROR: DF024: Unable to preserve original file at "/Applications/Adobe Dreamweaver CS6/Adobe Dreamweaver CS6.app/Contents/Frameworks/AdobeCrashReporter.framework/AdobeCrashReporter" (Seq 84)
    ----------- Payload: Adobe Illustrator CS6 Core 16.0.0.0 {AAF0D225-F129-40F2-916E-12E28DBD19ED} -----------
    ERROR: DF024: Unable to preserve original file at "/Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/AdobeCrashReporter" (Seq 1649)

  • UPDATE: Install new Folio Builder panel

    The Folio Producer tools on the web were updated July 21. Please update your Folio Builder panel to make sure that it's in sync with the web client. The links for downloading the 1.1.2 update will appear on the main DPS installer pages:
    Mac OS: http://www.adobe.com/support/downloads/product.jsp?product=172&platform=Macintosh
    Windows: http://www.adobe.com/support/downloads/product.jsp?product=172&platform=Windows
    Note that there is a difference between installing the new Folio Builder panel and updating the authoring tools. Whenever there is an update to the web client, you should update the Folio Builder panel. However, when the new version of the authoring tools (Overlay Creator panel and plugin) becomes available, you have a choice of updating the authoring tools or continuing to use an older release. For example, you may want to continue using an older set of authoring tools so that you can continue to work on folios for a custom viewer that you created, and you don't want to update that viewer app in the store every time a set release comes out.
    The v14 authoring tools will be available later, when all the viewers are approved in the stores. The new version of the Viewer Builder app is scheduled for release early next week. You'll be able to specify languages and use in-app billing for Android viewers.
    When you update your Folio Builder panel, you will be able to do the following:
    * Re-order articles in the Folio Builder panel by dragging and dropping
    * Unshare folios with individuals
    * Upload large articles (the limit increased from 100 MB to 2 GB)

    OK, I've done this.
    To test what's happening for sure, I have uninstalled and re-installed time and time again, step by step. Here's what I get:
    1. install Digital Publishing Suite: I can sign in to Folio Builder
    2. install patch 1.0.1: I can sign in to Folio Builder
    3. install patch 1.1.1: I can sign in to Folio Builder
    4. install patch 1.1.2: I cannot sign in to Folio Builder
    Here are the messages I get when I try to sign in with 1.1.2. It's always one or the other, at random.
    On my Mac at home, I can sign in without problem. Could it be a firewall issue with the Windows computers at the office? If the sign-in system has changed, please tell me what Adobe has done so that I can communicate this to our IT support.
    In the meantime, I have downgraded to 1.1.1 so that I can continue working with DPS.
    Ali

  • Layers Palette/Folio Builder Panel conflict

    I'm running Folio Producer Tools with Indesign CS5.5 on a PC and recently, my Layers Palette has been disabled by the Folio Builder Panel. So now when try to access the Layers Palette by hitting 'F7' or via the drop down 'Windows/Layers' i just get the Folio Builder panel. Any idea how i can get access to the Layers Palette?

    In which workspace are you working?
    Try to rest Indesign preferences see if that helps you:
    Quit Indesign
    For mac:Hold down shift+option+conmmand+control (All together) and start indesign and then delete indesign preferences and click on yes button.
    For Windows: Hold downl - Control+alt+shift (All together) and start indesign and then delete indesign preferences and click on yes button.

  • Missing Folio Builder Panel

    I'm running Indesign CS 6 and recently updated DPS desktop tools. Since then, the Folio builder panel went missing and I can't get it back. Please help!
    Actually, there is the whole windows>extensions tab missing and the extension manager is not showing DPS desktop tools at all. I installed AdobeExchange, which shows up in the extension manager but still no windows>extensions tab ...

    I've moved your question to the DPS forum which is the best place to get an answer.

  • Folio Builder Panel on 2nd Monitor Crashing Indesign

    I am not sure if this question is appropriate in this forum or the indesign forum, but Ill start here.
    I keep all my indesign palettes on a second monitor, and now everytime I open Indesign it  repeatedly crashes unless I do a fresh open after deleteing my preferences.
    Through trial and error I have narrowed down the issue to the Folio Builder Panel. If i open indeisgn with the folio builder panel open on a second monitor it crashes my system everytime.
    Anyone else ever had a similiar issue?

    Thanks Bob for your super fast reply. Cheers!

  • Folio builder panel missing in 5.5

    Hi,
    Folio builder panel is missing in my InDesign 5.5 - need to reinstall InDesign or installing only latest DPS?
    Thanks,
    ArcRaj

    Hi
    DiD you get the solution on that ?
    I'm having the same issue. No Folio builer panel apprearing at all in Indesign. I have delete the old version. Install the full version 1.5 for CS 5.5. Telling me that installation complete. But then Nothing when I open  Ind. CS 5.5, Window, Extension, Folio Builder panel ::::: NOTHING !!!
    More than frustrating... I have test it again and again (it is working on other computer but not thise one !!!!
    How id you figure it out??

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