Folio Builder panel question

I can't see my old folios, that were created a year ago on the Folio Builder panel.
Also I do not see "Show All" folios option on this panel.
What I can do to fix the problem?
Thanks,
KK

Bob,
The fact is that I can see my folios in Folio Producer and I do not have two different Adobe accounts.
My problem is that I can't see these folios (except the recent one, see above) in the Folio Builder panel.
If I need to make any editing to the articles, how do I handle it if I can't see and update Article in the Folio Builder?
If anything can't be done, I will recreate these folios under different names.
We (Georgia Tech) are moving towards Enterprise Edition, and plan to publish our earlier created folios. But we may need to edit them before publishing.
Thanks,
KK

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May 2nd, requires a mandatory update of the folio builder panel question

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Bob are you trolling me?
You keep repeating the same mantra and ignoring the basic components of my questions, which could be answered in the context of other versions, if it were really a problem to talk about CS6 (it isn't - see below). For example you could say "In CS5.5, when Help > Updates doesn't update the panel, it means you need to install _______ OR it means these files ______ are corrupted. Delete them and try again." Those might not make any sense because I don't know what the actual answer is, but hopefully you get the idea.
By "Builder panel: I mean the Folio Builder panel. Located at the bottom of the stack in the Digital Publishing workspace. AFAIK there isn't another panel that uses the name "builder" (?) so I assumed people would understand what I meant. It is this panel that integrates people's InDesign content into the DPS workflow, is it not? This is where people "experiment" with DPS formatting of documents, based on the tutorials I've seen. Maybe I'm confusing it with something else that has to be installed separately.
My final words on CS6:
CS 6 is not shipping but it IS available (legitimately) to some people and there is no longer an NDA for those people. Perhaps you're under a special embargo not related to the ones that partners and pre-release people had (which were all lifted on the 23rd according to Adobe's own announcements for those people). Other examples that demonstrate there is no limitation about discussing CS6 in the context of DPS:
This week this was posted here.
http://help.adobe.com/en_US/digitalpubsuite/using/WS67cb9e293e2f1f60-21ba9a4512e5e5e0b8d-7 ffe.html
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This was posted here.
http://help.adobe.com/en_US/digitalpubsuite/using/WS67cb9e293e2f1f60-21ba9a4512e5e5e0b8d-8 000.html
It also talks about DPS in the context of CS6...
...if there were an embargo on discussing CS6 in the context of DPS those documents would not be live. Simple as that.
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Are you saying the updated Builder Panel being talked about in this and other threads, is not related to CS6? Tangent to that: when people say "Folio Producer Tools", is the Builder Panel (any version of InDesign) a part of those tools? I'm sorry with all these questions. I've done some homework (reading the product literature, watching tutorials and webcasts) and I am ready to dive in and get to other topics (related to producing content / testing content) but I am stuck at a point where it appears I can't do anything.

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If you find a solution, please share it.
http://forums.adobe.com/thread/1272812?tstart=150
http://forums.adobe.com/thread/1256613?tstart=330
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Thanks for being awesome.

Hi Ruthanne, thanks for the response, but it turns out the solution is:
Quit InDesign and any other CS apps.
First, delete the opm.db file located in /Users/"your user name"/Library/Application Support/Adobe/OOBE/opm.db, and then start InDesign and try signing in to the panel.
Why that has taken Adobe support, four phone calls, and unhelpful advice, plus a link to a help article that I had to go through several links to find the answer to, I don't know.
It would help if the "DPS" support team were better trained, and rather than sendind emails with links to articles on them, had s stock number of troubleshooting steps to try I don't know.
I was advised to create a whole new user account, uninstall InDesign, and reinstall it on that user account to see if that solved the problem, but fortunately this simple fix cured it in my standard user account.
I have learned in a very painful and stressful way, that a lot of the information on the support forums is not up to date, and relates to CS5 and CS5.5, and that Adobe expect you to do a lot of the research into problems yourself, as they often don't know the cure. I know that DPS is very complex - but all the more reason to invest in better trained support staff.

The Folio Builder panel, design-wise...

Part of my job is to teach routined InDesign users how to build Folio's. Most of them do quite well, after their initial confusion with the Interaction panels ("which do and which don't work with ADPS"). But the panel they fear most, is definitely the Folio Builder. Not even because of its casual malfunctioning (that's my nightmare as a trainer), but mainly because of its design and cosmetics. The panel sports a well-know and trusted appearance, but it's a devil in disguise.
It begins with logging-in. "No, you can't click the bull's-eye, it's just a mysterious indicator." It would be much more obvious if it looked like a led (red or green) or if it had some useful interaction to it - letting you log in/out perhaps...
Next, the three-tiered views are not clear enough. When I show them the image below, and tell them how their workflow moves from left to right and from right to left (from "Account" to "Folio" to "Article" to "Layout" and v.v.) they immediately 'get it'. And after warning them that the navigational elements on top of the panel are quite clueless (what to hit, to go where to), and that you're often thrown back from Layout to Folio (skipping Article), they're in charge and on guard. Finally, I tell them that the "New" button magically changes its functionality in each level ("wait for the pop-up!"). It is highly unusual that a side menu shows and hides certain commands in each level. It should list ALL associated commands, and show momentarily unavailable ones grayed out.
This all wouldn't be necessary if the panel would be a bit more self-explanatory. I hope this rant helps to improve its design.

very good. these all need to be addressed. the experience of the folio
builder panel is bad... I have so many ideas of a redesign in my mind, but
I'm not in charge. maybe this thread can turn into a design ideaas for the
Panel.
good start, Peter!
(mobil gesendet)
Am 23.10.2011 00:30 schrieb "Peter Villevoye" <[email protected]>:
Re: The Folio Builder panel, design-wise... created by Peter Villevoye<http://forums.adobe.com/people/Peter+Villevoye>in
Digital Publishing Suite - View the full discussion<http://forums.adobe.com/message/3985568#3985568>

Can't log into Folio Builder panel. Wont verify CC Membership. Indesign or DPS bug?

I have tried to log in to see my folios in the folio Builder panel. However it as for AdobeID. I am logged into my CC Account already. so when the builder panel trys to verify it just spins and spins and tells me to enter password again. any help would be nice. I have update panel and deleted the OOCM file or that is what I think I read to do on this forum. Thanks in advance for any direction.

Well mate, I've got inDesign CC and have similar issue. Mine is saying no internet, connect and try again... I contacted CC centre and they are saying I have to wait for 24 hours until SAB ( which I am not sure what it is) to be removed and the account will be activated. I must say Adobe charged me for the CC first and payment has been made.
I recommend you to contact their centre and explain to them what is happening. The other way, try to sign in to your creative cloud first and then run your inDesign CC and see how you go.
Kind regards,
Calvin

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