Folio Builder Panel update error

Tried updating folio tools 3Xs. Keep getting this eror:
A newer version of Folio Builder is available for download. Update Folio Builder panel to latest version here.
Have quit inDesign, restarted the computer, logged on and still get the error.
Any ideas?

There was a short amount of time where the link in the Folio Builder panel was redirecting to the old download still, but it should be working now.
You can head directly to http://www.adobe.com/downloads/updates.html to get your downloads. Make sure that the file is from November 17th.

Similar Messages

Folio preview does not work!! since Mandatory Folio Builder Panel update!

hi everyone
my grafic team told me that the folio preview in indesign does not work anymore since the required folio builder panel update!
working on mac and cs 5
please help
best regards michael

I just spoke with a member of our team and they were able to reproduce this issue: invoking folio preview from the file menu brings up an empty panel instead of launching the desktop preview tool. Thanks for bringing it to our attention! There are two ways you can work around this and get the desktop preview application up with your content:
1) Use the preview button in the Folio Builder panel (this will preview the entire folio)
2) Use the preview button in the Overlay Creator panel (this will preview the active InDesign document)
This problem only affects CS5 and CS5.5. If you are on CS6 the menu will work correctly.
Neil

CS5 Folio Builder Panel Update - Panel Gone

I just updated the Folio Builder Panel for CS5 on Mac to the latest version (Jan 26, 2012) and when I run InDesign, the Folio Builder Panel is no longer there. Also, the CSLive panel gives me an "internal error" message. I installed the updates on my PC for CS 5.5 and it all seems to work. However, I need to work in CS5 for this particular project. Is this a known issue? How do I remedy the situation? In case it matters, I also updated the Folio Producer Tools (Jan 17, 2012), as well.

So, I ended up getting everything ironed out, though it took a couple of hours of trying various things. Essentially, the Folio Builder Panel was installed, however Indesign was not seeing it. I tried uninstalling and reinstalling Indesign, but that didn't remove the Folio Builder Panel, and did not "refresh" it to become visible.
Ultimately, I had to go throught the app folders and manually uninstall the extension. After reinstalling, the panel showed up. However a new problem emerged. Indesign was trying to login to my account but just spinning and nothing was happening. I could not cancel the "sign in" attempt. Finally, this was resolved by opening key chain and deleting the Adobe entry from there which allowed me to reenter my credentials.
Whew. Thank goodness that's over. (until the next update, that is).
Hopefully, this can save others some time who may run into this. Seems like it was a bit of a fluke.

Can not update folio's since latest Folio Builder panel update

I want to add articles to my folio, but since the latest update after uploading one page (say vertical) the Folio Builder keeps spinning (see image) and if I log on to the website it syas articles are corrupt.
Now I need this folio to be updated before tomoroow and I'm stuck here?
Bug?
Os X 10,6, InDesign CS5,5 7.5.2, Folio Builder 1.7
See screenshot.

It looks like we are experiencing the same problem. (See http://forums.adobe.com/thread/924524?tstart=0) The common thread seems to be uploading pages as PDFs -- the publication I was working on was also set up that way.
SB

Mandatory Folio Builder Panel Update

Can't find any discussion of the new features for 12.3.1 - or are there any?
Thanks

What's new in this realease:
http://help.adobe.com/en_US/digitalpubsuite/using/WS67cb9e293e2f1f60-21ba9a4512e5e5e0b8d-8 000.html
—Johannes

Folio Builder panel in CS6 and CC (says update required) - can't install update (no Admin rights)

Hi. I've been running CS6 and the Folio Builder Panel keeps saying "DPS — A software update is required, go to the Help menu for Updates..." When I go to the Help section there are no updates. I recently moved to CC hoping the problem would fix itself but it hasn't. I downloaded the DPS Package update for both versions of the program — and I tried to install each one. Both give me error messages saying I don't have Admin rights. Adobe's tech support walked me through enabling Admin rights (although I should have had them already) and that didn't work.
Has anyone else had trouble installing the DPS update? I would like to actually use the DPS tools!
Thanks

Hi Bob, I ended up having to uninstall CS6, then reinstall it — then for a separate Folio Builder log in issue, I followed another thread and removed the (Application Support/Adobe) OOBE folder. Functioning smoothly for now! Thanks for your suggestion.

Endless Log-In Error : InDesign Folio Builder Panel

I updated my folio tools/panels to 1.1.9.0 and then accidentally entered in the wrong username and password in the InDesign Folio Builder Panel when I went to log back in. (The user name and password were from an DPS Professional Edition account which we suspended with Adobe to prevent billing while testing.)
The inDesign panel just endlessly cycles now. Wont give me the option to re-enter correct information. I've closed/re-opened the panel, deleted / reinstalled the panel & tools, and I've deleted my inDesign preferences, but every time upon application launch the folio builder panel just cycles as seen below. I'm stuck. Any advice would be greatly appreciated.

Try signing out of the CS Live widget in the upper right corner of InDesign, close the Folio Builder panel, and try again.

Folio Builder Panel: Error #3115

can someone provide any more details what this eror means?
It pops up after I start the Folio Builder Panel.
After that: Spinning wheel on "Loading Folios".
The error message dialog does not help at all.
Installed the new Tools, uninstalled them already, cleared indesing prefs, installed again in the following order (as always): Producer Tools, then Folio Builder Panel.
—Johannes

That one did'nt work on my computer.
The thing that works is:
On Win user name/Application Data/applicationID.publisherID/Local Store/
Try follow the steps below:
1.       Close Folio Builder panel and quit InDesign;
2.       Find app-storage folder, on Win7 something like c:/Users/[user name]/Application Data/StageManager.BD092818F67280F4B42B04877600987F0111B594.1/Local Store/
3.       You should find a folder named ‘dmp’ in that folder. Delete ‘dmp’ folder and #sharedObjects in the same folder
4.       Relaunch InDesign and Folio Builder panel

Folio builder panel error in windows

hi, i have a problem...i have indesign and i work in windows but when open folio builder produce one error and close indesign...what's happens?

when i open the folio builer panel, automatically made that indesign close. is very strange...can i reinstalling the folio panel manually in windows?.

Cannot access Adobe Folio Builder using Indesign (CS6) on Windows 7, error message is 'An error has occured while trying to sign in to the Folio Builder Panel' [IMS_ERROR_FAILURE]

Cannot access Adobe Folio Builder using Indesign (CS6) on Windows 7, error message is 'An error has occured while trying to sign in to the Folio Builder Panel' [IMS_ERROR_FAILURE]

Yes, I can open the DPS portal via the Folio Builder panel within InDesign. Although I have created Folios locally within InDesign CS6, the DPS portal is empty and everthing greyed out with just the text "There are no folios to display. Create folios with the folio builder in InDesign".
If I try to sign in within the Folio Builder panel in InDesign, I get the error message [IMS_ERROR_FAILURE] . In addition I am also not able to access the "Help" menu from within InDesign although I am connected to the internet.
To complicate it even further, I am working in the UK whereas all internet control (firewall) and licences are handeled by head office in Germany. I am not sure if this is a firwewall issue or not but if the IT department in Germany could get support from Adobe to understand the access requirements, this may help.
Hopefully using the forum someone out there will know the answer.

Version 19 Release - Update Folio Builder panel

Digital Publishing Suite released a mandatory update to the Folio Builder panel as well as a new version of the Folio Producer tools. You can view a list of new features here: What's new in this release.
Should you update the Folio Builder panel?
Yes, or you won't be able to use the panel. Note that updating the panel does not affect your version of the DPS tools.
Should you update the Folio Producer tools?
If you're in the last stages of publishing a folio, if you have an important presentation coming up, or if you created a custom viewer using a previous set of tools and don't want to update your viewer app yet, install only the Folio Builder panel.
If you install the new Folio Producer tools and create a folio, you cannot view it in the current Adobe Content Viewer on the iPad (until Apple approves the new version) or with a custom viewer app that hasn't been updated to v19. If you try to open a new folio in an older viewer, a "Please update your app" message appears.
If you have a Professional or Enterprise account, you can use the Viewer Builder to create a custom version of the Adobe Content Viewer so that you don't have to wait for Apple to approve.
For links and addition installation information, see Installing digital publishing tools.

Hi I give the audio file the same mistake all the foils. please help!
This issue occurred after the builder and the tools of updates to Folio

UPDATE: Install new Folio Builder panel

The Folio Producer tools on the web were updated July 21. Please update your Folio Builder panel to make sure that it's in sync with the web client. The links for downloading the 1.1.2 update will appear on the main DPS installer pages:
Mac OS: http://www.adobe.com/support/downloads/product.jsp?product=172&platform=Macintosh
Windows: http://www.adobe.com/support/downloads/product.jsp?product=172&platform=Windows
Note that there is a difference between installing the new Folio Builder panel and updating the authoring tools. Whenever there is an update to the web client, you should update the Folio Builder panel. However, when the new version of the authoring tools (Overlay Creator panel and plugin) becomes available, you have a choice of updating the authoring tools or continuing to use an older release. For example, you may want to continue using an older set of authoring tools so that you can continue to work on folios for a custom viewer that you created, and you don't want to update that viewer app in the store every time a set release comes out.
The v14 authoring tools will be available later, when all the viewers are approved in the stores. The new version of the Viewer Builder app is scheduled for release early next week. You'll be able to specify languages and use in-app billing for Android viewers.
When you update your Folio Builder panel, you will be able to do the following:
* Re-order articles in the Folio Builder panel by dragging and dropping
* Unshare folios with individuals
* Upload large articles (the limit increased from 100 MB to 2 GB)

OK, I've done this.
To test what's happening for sure, I have uninstalled and re-installed time and time again, step by step. Here's what I get:
1. install Digital Publishing Suite: I can sign in to Folio Builder
2. install patch 1.0.1: I can sign in to Folio Builder
3. install patch 1.1.1: I can sign in to Folio Builder
4. install patch 1.1.2: I cannot sign in to Folio Builder
Here are the messages I get when I try to sign in with 1.1.2. It's always one or the other, at random.
On my Mac at home, I can sign in without problem. Could it be a firewall issue with the Windows computers at the office? If the sign-in system has changed, please tell me what Adobe has done so that I can communicate this to our IT support.
In the meantime, I have downgraded to 1.1.1 so that I can continue working with DPS.
Ali

Update new Folio Builder Panel but not the Folio Producer Tools?

Hi Guys
I was prompted to update the Builder Panel so I have done this now. I have read some older posts from last week about the new producer tools with new interactivity inside MSOs.
Is everybody still having problems with this update or has the bug been fixed now?
I'm not on such a tight deadline but I don't want any problems! Should I hold fire on updating the Producer tools?
Cheers
Gemma

You can update the viewer builder panel independent from producer tools.
So you can stay on version 17 of the tools but you need the current folio
builder panel.
—Johannes
(mobil gesendet)
Am 31.01.2012 12:47 schrieb "BHPforum" <[email protected]>:
Update new Folio Builder Panel but not the Folio Producer Tools? created by
BHPforum <http://forums.adobe.com/people/BHPforum> in *Digital Publishing
Suite* - View the full discussion<http://forums.adobe.com/message/4175766#4175766>

After update Folio Builder Panel 1.1.3. articles keep on loading

Hi all,
After updating the Folio Builder Panel as requested (by the panel it self), we are unable to acces any articles. A loading icon keeps on animating and the article-folders stay grey. Does anyone know how to fix this problem?
Looking forward hearing from you.
Regards,
Remco van den Hout

The good news, your'e not alone. The bad news... Adobe doesn't really have a fix at this point.
It's a problem where the DPS thinks you are trying to update those articles, and they don't ever get reset to a state of "updated". The only fix I was able to do, unfortunately, was to trash the folios and reupload the whole thing again. It's unclear at this time where the problem was introduced so it might take a while for a fix.
It was a major pain to have to do this stuff over again – but I know that the issue has been documented and they are looking into it.
I recommend you make a sidecar.xml file with all the folio descriptive copy. This way, if you have to do this process another time, you can import the sidecar file and it will populate all of your articles again a lot faster. You might have to still adjust the order in a few cases... but it works pretty well. Info on that here:
http://help.adobe.com/en_US/digitalpubsuite/using/WS67cb9e293e2f1f60606c7754128c7a9c00e-7f ff.html
Steve

Update Folio Builder panel to latest...

I keep getting the message;
"A newer version of Folio Builder is available for download. Update Folio Builder panel to latest version here."
I have downloaded all the new updates and re-installed In-Design.
Can anyone help?

DPS Desktop Tools for InDesign CS6
Mac : http://www.adobe.com/support/downloads/detail.jsp?ftpID=5377
Windows: http://www.adobe.com/support/downloads/detail.jsp?ftpID=5376

Folio Builder Panel update error

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