Folio Builder unavailable after updating InDesign

I purchased a subscription to the Creative Cloud so I could get access to the Digital Publishing Suite tools in InDesign. I downloaded a new version of the Adobe Application Manager as indicated, updated InDesign CS6 (it current shows InDesign CS6 as "Up to date") and attempted to access the Folio Builder. I get the following message in the Folio Builder panel:
A software update is required to use Digital Publishing Suite. Please go to the Help menu and select Updates to get the required software.
What do I need to do to gain access to the DPS software?

One more note:
After purchasing CC I though I would be able to install the Digital Publishing Suite as an app though it did not appear in Adobe Application Manager. I went on the support chat and asked why it wasn't available for download and they (yes, I was transferred to the next level three times and it was the fourth person who told me this) that when I update InDesign the tools would become available within the application. I looked, saw the Folio Builder panel and assumed he was right. Now, two days later I try to start working and I get the error above.
I might be missing something big. Perhaps my question should be, I have paid for Creative Cloud which includes the Digital Publishing Suite (according to the DPS page on Adobe's site), how do I get it on my computer (at least the parts that should be on my comptuer. I am very confused at this point.
Thanks in advance for any help you can give me.

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