Folio builder

Folio builder has stopped logging in, says a software update is required but software is right up to date.
Worked fine yesterday.
Any ideas
Ian

You signing in issue may be a separate issue. It looks like you have the latest tools , you can reinstall them from : http://www.adobe.com/support/downloads/detail.jsp?ftpID=5377
Now, if you experiencing a problem when signing into the folio builder panel, then it could be related to bad saved account information for CS Live. Go through the following steps to fix this problem.
    Quit InDesign and any other CS apps.
    Use the Activity Monitor to quit the CS5ServiceManager or CS5.5Service Manager.
    Next delete this file based on version: (Back up the file just in case.)
    Note:
    For example:
    /Users/"your user name"/Library/Application Support/Adobe/CS5ServiceManager/preference/csxs2.pref
    /Users/"your user name"/Library/Application Support/Adobe/CS5.5ServiceManager/preference/csxs2.pref
    Then remove this item from the Keychain Access based on version: Adobe CS5 renga or Adobe CS5.5 renga.
    To remove from the keychain, navigate to: /Applications/Utilities and launch the Keychain Access.app
    If the lock icon in the upper left appears locked, click it and enter your password to unlock it.
    Select the “login” item in the Keychains list in the upper left.
    Select “Passwords” from the category list.
    Type “renga” in the search field in the upper right.
    Lastly, select any matches and press the Delete key.

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Why I can't use the Folio Builder panel on my Indesign 5.5?

When I launch the Folio Builder panel in my Indesign 5.5. There is a message that says "To start the digital publishing authoring process, please download the update for the Folio Producer components and relaunch your application." I have downloaded the "FolioProducerTools-CS55-1-9-1.zip", installed it and restarted my machine but when I launch the Folio Builder panel again and it has the same message so does anybody know what I have missed?
Thanks!

Thanks Bob for your super fast reply. Cheers!

Problem with login in Folio Builder after update to v26

After updating to v26 I can't sign in to Folio Builder. Whan I press «sign in» either in panel or in panel menu, nothing happens.
Help please!

You can try downgrading to downgrading to older version:
Mac: http://download.adobe.com/pub/adobe/dpsdesktoptools/mac/2.06.1/AdobeDigitalPublishingPatch -All.dmg
Windows: http://download.adobe.com/pub/adobe/dpsdesktoptools/win/2.06.1/AdobeDigitalPublishingPatch -All.zip
Update:
If you have cracked (Illegal) InDesign, I wouldn't work. If you don't know, if it is cracked, go to help section and look for Log In and Update buttons, when they are disabled. If they are, you have cracked (Illegal), you need to buy InDesign.

Hello Someone knows if theres a problem with sign in feature the Folio Builder Panel

Recently I did the update of the DPS tools, to the 27, the desk top viewer dosen´t install, and I install it manually as sugested, and it works
but, I can´t connect the folio builder panel with the DPS account using the folio builder panel side menu, simply it dosen`t work.
I can sign in into the account in DPS home page, using the app builder log in panel an so on, but folio builder panel don´t
Some one has the same behavior?
Is this a an Apocalypsis signal?
or a warning about the Nibiru affaire?
Any clue?

hello ludovix78. Welcome to the world of those who can not connect to the Folio Builder.
To give you an idea, this problem started with the v26, and then fix the v27 and nobody gave a possible solution.
I'll give you link to other forums drenches you with the issue.
If you find a solution, please share it.
http://forums.adobe.com/thread/1272812?tstart=150
http://forums.adobe.com/thread/1256613?tstart=330
http://forums.adobe.com/thread/1203788?start=40&tstart=420

Problem with signing in to folio builder, indesign.

I have created an app that I would like to publish, but I can not sign in via the folio builder. I have done this many times before, but today I only get the grey weel when I try to sign in. Im am stuck an can not publish my app. How can I get this to work?

Hi Christophe
Yes, I can log into the account on digitalpublishing.acrobat.com with out
any problems.
No, it does not work to delete the OOBE folder. I have tried that twice. I
am rather sad about this. Don't know what to do
2014-11-28 11:21 GMT+01:00 Christophe_Jossic <[email protected]>:
Problem with signing in to folio builder, indesign. created by
Christophe_Jossic <https://forums.adobe.com/people/Christophe_Jossic> in *Digital
Publishing Suite* - View the full discussion
<https://forums.adobe.com/message/6968931#6968931>

How do I view more pages in the Folio Builder ACV preview?

I created a folio with an article that has two orientations, but when previewing it only shows the first page. How do I view more pages in the Folio Builder ACV preview?

You are viewing some very, very old videos. May I suggest watching my lynda.com course?
http://www.lynda.com/Digital-Publishing-Suite-tutorials/Adobe-Digital-Publishing-Suite-Ess ential-Training/149122-2.html?srchtrk=index:1%0Alinktypeid:2%0Aq:bob%2Blevine%0Apage:1%0As :relevance%0Asa:true%0Aproducttypeid:2
If you don’t have a subscription, this link will get you a one week trial? http://www.lynda.com/trial/boblevine
All that out of the way, clicking preview should take you to the page you’re on but still give you the entire article. Use your mouse to swipe up or down.

ID no longer sees my iPad via Folio Builder

I've run into an issue where InDesign CS6 no longer sees my iPad via Folio Builder. It was working perfectly for weeks during my app build. Was able to conduct unit tests throughout build but for some reason InDesign no longer sees the iPad. When I connect the iPad to my macbook pro via usb, iTunes detects and recognizes it. I have all the recent software updates installed. I even reinstalled Adobe Viewer app. I make sure Adobe Viewer is running on my iPad and cable is connected. Any suggestions or tips would be greatly appreciated.

Please see http://status.adobedps.com/ and http://forums.adobe.com/thread/1175754.
Neil

Add all files in the path while creating folio file in Folio builder

Hello everyone.
I am using InDesign CS 5 and creating folio for iPad 2. My Folio builder was working fine till last week, but suddenly i see a change the way it behaves. When I update the files in Folio builder, it adds all the files in the path (not just the links in the file) including source PSD files and other related files which I have never used in the InDesign, making the folio file increase in size. Can someone please help me how to overcome this situation?
Thank a lot in advance.
I look forward for your solution.

Do you have an HTML file in there? If so, put it it (and its assets) in its own folder.
Bob

Can't sign in to Folio Builder - Urgent deadline

I keep getting the error message 'Sign in has failed [svr Unknown]'
I am using CS5.5. I originally installed V1.01. This didn't allow me to log in so I downloaded 1.13.2. - I can't install this because I don't have OS 10.6!!
I am operating OS 10.5.8 and cannot upgrade to 10.6 as my machine is an iMac circa 2006. OS10.6 is a system requirment for the latest version of Folio Builder it seems.
Please can someone get back to me urgently with a solution to getting my Folio Builder to work as I have created a publication that needs to be uploaded for iPad tonight!!!
Thanks in advance!

I'm pretty sure you are out of luck if you are on OS 10.5 You can try installing the older version of the folio producer tools from http://www.adobe.com/support/downloads/collection.jsp?collID=4&platform=Macintosh, but that won't impact the version of folio builder panel that's installed. You have to have the latest version of the panel.
Note that we have never supported 10.5, although in past releases it did happen to work. The system requirements at http://www.adobe.com/products/digital-publishing-suite-pro/tech-specs.html have always indicated 10.6 is the minimum.
Neil

No longer able to sign into Folio builder after updating

I just did the update to the Folio builder as indicated in this thread: Announcement (August 16) - Web Service Update
Now I cannot log into the Folio Builder, I amd shown the following message in the Folio Builder Panel:
You do not have a compatible Digital Publishing Plug-in. Click here to download the Folio producer tools.
Which I then did, but still doesn't work.
Please advise.

You ran the two Folio Producer updates to take DPS to version 1.1.1, yes?
Ali

InDesign CC - "Create App" option missing from Folio Builder panel

I am using Windows 7, InDesign CC.
While watching a Terry White video I made an app along wth the tutorila All works fine in the Desktop Viewer. When it reaches the point of going to the "Folio Builder" panel mine does not have the "Creat App" option that Terry White has. Is this because I have windows not
Mac?

Yes, a Mac is required to create DPS apps.

Sign in with indesign CS6 in folio builder panel

hi! I can't sign in with indesign CS6 in folio builder panel. what can a i do?? I can sign in from adobe web page, but not from indesign, and the option "updates" from "Help" menu is deactivated

I found one way to fix it:
- quit all CS6 apps
- if in OSX force quit the CS6ServiceManager via Activity Monitor app
- go to the User Library (hold down option key while accessing the Go menu) and find these:
/Library/Application Support/Adobe/CS6ServiceManager/preference/csxs3.pref - move this file out to desktop
Library/Application Support/Adobe/OOBE/opm.db - move this file out to desktop
zip these up and delete the original, you now have inaccessible copies to put back just in case but have found this unnecessary.
- Restart Indesign and log in should now hold.
Found this started to happen after updating to 10.9.2, on a number of our designers machines.

Folio Builder: An error has occurred opening the source file for the article layout.

I have been working on a Folio. When I sat down to work on my folio, I was instructed by indesign to update my Folio producer tools, which I did.
Since then I can no longer view any article layout from that folio in indesign. Indeed any folio that I create that does not reside on my desktop give the same problem. I can import articles, add articles and they all upload to the proper place at adobe and I can view them. But I simply cannot open them up through folio builder as I previously.
The exact error message is as below:
An error has occurred opening the source file for the article layout.
The InDesign file for the layout cannot be found.
Another strange thing that seems to be happening is that the folio will randomly reoder the articles in the folio.
I have dumped my indesign prefs, tried creating an entirely new project, made a new account and even reinstalled the entire software.
But the problem of opening an article that I have imported or added to a folio, simply not being found to open has got me stumped. I can't proceed with a major project until I can sort this out.
Can anyone help.
Many thanks
Steve
The problem initially seemed very similar to the one linked below, but I dont get the content generation error
http://forums.adobe.com/thread/901804?decorator=print&displayFullThread=true

Questions about the Adobe Digital Publishing Suite should be posted in the DPS Forum.
http://forums.adobe.com/community/dps

Can't sign into Folio Builder. CS6 Recent DPS update. OSX 10.8.6

Can't sign into folio builder with Adobe ID within indesign 6. The sign in window won't even come up. I have updated the most previous DPS tools to no avail. I can access my folios and sign in to the folio builder through browser, but cannot access through program. I've tried a reinstall, deleting the service manager etc.
Thanks.

I found a work around. Do a complete reinstall of Adobe suite. Update the DPS for CS6. When you first open Indesign CS6 [even before launch] you will be asked for Adobe ID, sign in here and when program opens it should automatically sign you into folio builder and connect with DPS. When they updated DPS I don't think they connected the back end of sign in within the program.
Very frustrating and thankfully I had no hard deadline.

InDesign CS6 folio builder/links question. For iPad app.

Hi there. I am a graphic designer who is very experienced in InDesign using the software for print purposes. I am now branching out with the capacities CS6 has and am learning to design (mainly presentation) apps for the iPad. So, I've designed a portfolio as a multiple page document with both portrait and landscape page orientations. The app would consist of a starter page which would be a load of animation exported as swf, and imported back into InDesign as HTML5, or MP4, or however (I haven't nailed this yet as I'm leaving this till last as this page will serve as a screen saver until swiped). When the viewer swipes page 1 they will enter into the main 'contents' page with a load of thumbnails of clients I have and within those clients a load of case studies. So, I've roughly designed the layout and will need to build but I need to know what I'm limited by.
Page 1 title page,
page 2 contents (with scrollable bar with links to other pages)
page 3 will be the 1st client and will need approx 6 case studies, which I presume I'll need to make extra pages. And so on.
Anyhow, I digress – the question I ask is that to upload and test on the iPad through content viewer I obviously need to upload the articles as separate pages (incorporating both H & V orientations) but would I make the links from my 'contents' page when the document was a multiple page document (ie in it's original state) or would I apply these links (as buttons I presume rather than hyperlinks) when the articles have been separated and I'm working with page 01, 02, 03 etc in folio builder?. I know how how to create buttons from thumbnails but I can't work out how to link them to their desired targets (next page/page no/ etc etc) for the record I want to present my work on an iPad as an app, without relying on WIFI or 3G. Last question (phew) Is I have a picture frame with a slideshow in - is it possible for the viewer to click these and open them in full screen mode and flick/navigate through that way? then click via a cross in the top corner back to the screen they were on. Very grateful for any replies – It's a steep learning curve from print! Steve C, London, England

Steve,
we have many resources, from step-by-step tutorials to videos and more at our DPS Developer Center at http://www.adobe.com/devnet/digitalpublishingsuite.html.
There is also a very cool (and free) app called DPS Tips with many examples on using interactive overlays in DPS: https://itunes.apple.com/us/app/digital-publishing-suite-tips/id436199090?mt=8
The iPad Publishing Companion Guide PDF is available on the DPS Dashboard (https://digitalpublishing.acrobat.com). The link to download the Companion Guide is available in the "Additional Resources" section on the Dashboard.
I think that these resources will provide answers to most of your questions.

Adobe Content Viewer in iPad dont update the contents on mi Folio Builder! Help!

Please, someone have de same problem?!
When i update my folio through the Folio Builder in Indesign 5.5, the Content Viewer in iPad dont update de folio.
In Acrobat.com i see the contents update, but in iPad/Adobe Content Viewer not.
Why this problem happens?
Tanks.

As I wrote on another thread (and this was directed at Adobe employees)
"I have been closely monitoring many threads here at DPS (and DPS Private Beta Forums) in the last few weeks, and yes I am new to this particular product group having only been in it since March. But I wonder if there is some way that Adobe can be made aware of how serious this issue is with Builder and Viewer and tools "not lining up" with Apple.
"To keep putting this problem on Apple is somewhat of a shopworn technique (and I say this with all due respect.). Still, Apple commands fully 80+ % of the tablet market. They are the big dog.
"Suggestions for the future: Perhaps there will be a way to choose a tools/viewers workflow at startup -- or to put a bigger "red flag" before installing any update that is not yet supported by Apple. Approaching this from the engineering side, you may have forgotten just how many disclaimer screens the average designer/production person faces every week! Many of us don't read them carefully. (Richard Dreyfuss reads them).
"I have nothing but admiration for what Adobe software engineers are trying to do -- and these are nascent times to be sure. But it certainly seems like this launch is going poorly.
-- Jeff

Folio builder

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