Folio Producer Editor issue

Hi,
I'm connecting to http://digitalpublishing.acrobat.com/ and start the Folio Producer Editor.
The previously accessible folios are visible, but when I try to open them it freezes and eventually the flash plugin crashes.
This has been tested on a Windows PC (Dual Xeon, 8GB RAM, QuattroFX3500) as well as on a MacBookPro.
Are there any issues with the server that have been reported?
Cheers,
Michael

The fix for this problem was deployed this afternoon between 2 & 3PM PST. Please investigate your workflows where this problem was encountered and follow up with me at [email protected] if there are any more problems with crashing bugs in Folio Producer or Folio Editor.
Thanks.

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Folio Producer Editor: Missing or unable to load layout

I have an ongoing problem. I have rebuilt from scratch the folio and article of my app multiple times, but once I view the folio in the Folio Producer Editor I receive the error "Missing or unable to load layout." The folio and articles get loaded to the Adobe Content Viewer on my computer and iPad with no problem. The app looks and works great. When viewed from the online Folio Producer Editor, I continue to get the error. I am debating the idea of moving forward to publishing the app, since the app works well everywhere else. Does anybody know if I will encounter an error later, because of this error?
I read an earlier forum post that asked the question about connections. I am using a standard wifi connection with download speed of 8.46 Mbps and upload speed of 4.45 Mbps. Would this cause a problem?

I had this issue. When you are initially setting up your folio, you are given a choice between landscape, portrait, or both orientations. I had set it as both as I had originally intended to do both, but later decided to do landscape only. Unfortunately you only are given this choice in the beginning. I only created horizontal/landscape orientation (insert what ever orientation you used) and needed to click on the horizontal view in order for it to pull it up correctly. It doesn't automatically recognize what orientation is required to view the app when you do not have the other created yet. The buttons for the orientation are just to the left of the Thumbnail size adjustment slider. If you only produced one orientation (landscape or portrait), you'll need to click on the appropriate view in order to see your layout correctly. My solution was to go back and create a new folio choosing landscape only orientation and repopulating it. Hope this helps. Perhaps all these kinks will be worked out in the future.

Thumbnail View in DPS Folio Producer: Editor

Hi,
When will the thumbnail view for PDF folios become available in the DPS Folio Producer: Editor? This feature is waiting since a very long time to be implemented.
Or switch at least the behavior so the list view opens by default. Or remove the thumbnail view.
–Yves

I'll pass the suggestions along to the Folio Producer team, thanks.
Neil

Sections unable in Folio Producer Editor

Hi,
I´m producing a V24 Folio with IDCS6 and Folio Builder version - 12.4.2.20121112_m_705220 8.0.9.24
but the sections options in Folio Producer Editor dosen´t able the field to write. Any article let me write the section name
Do I need to have all metadata complete?
Regards

If you're not going to enable sections, you don't need to add Section metadata. If you have a v24 folio, the Section fields should be enabled in each article. If you have a v24 folio with older articles, updating the articles in the Folio Builder panel should enable the Section field.
One other thing to watch for with Section metadata. If you need to edit an existing Section name, use Thumbnail View, not List View, to make the edits. A current bug causes edits to the Section field in List View not to stick.

Folio Producer Editor - downloading properties

I've noticed that if I add properties to the fields using the Folio Producer Editor tools online, the Viewer downloads the entire article again. Is it possible that we could separate the properties in some way so that the iPad only downloads the text data?

Good idea

DPS Folio Producer: Editor

Hi
I've just noticed whenever we open a .Folio in the DPS Folio Producer: Organizer we are taken to the editor screen which uses Acrobat.com Workspaces.
Will this feature be effected by the retirement of workspaces? If so what will replace it? We currently have a lot of folios being shared with clients.
Thanks

The retirement of Workspaces should have no impact on the Digital Publishing Suite.
When you're taken to the editor screen from the Organizer, what do you see for the website address: https://digitalpublishing.acrobat.com or https://workspaces.acrobat.com?

DPS Folio Producer: Editor thumbnails are missing.

How to you get thumbnails to appear within the DPS dashboard?
I can see them in the list view, but not in the thumbnail view window. The appear fine on the iPad Adobe Viewer.
Thanks!

Currently PDF articles don't display thumbnails in the folio editor.

Folio Producer Editor

This question was posted in response to the following article: http://help.adobe.com/en_US/digitalpubsuite/using/WS67cb9e293e2f1f60-12e05bfc12f6c86d767-7 ffe.html

Hi,
Instead of writing this in the docs: "However, no thumbnails appear in articles that use the PDF image format", better yet place in the Thumbnail view a thumbnail image with crossed red diagonals and writing in the middle: "Not available for the PDF article format".
Thanks,
Gennady

Folio Producer Thumbnail List Thumbnail image does not appear.

Folio Producer Site > Folio Producer Editor
Thumbnail view from the list,
Thumbnail image does not appear.
Why is that?

HTML articles and InDesign articles that use JPEG or PNG image format display thumbnail images in the Folio Producer Editor. However, no thumbnails appear in articles that use the PDF image format.
http://help.adobe.com/en_US/digitalpubsuite/using/WS67cb9e293e2f1f60-12e05bfc12f6c86d767-7 ffe.html

Missing Articles in Folio Producer

I'm working on my first multi-folio app (Enterprise account) and I've built my folio and added articles in the Folio Builder panel in InDesign. Now I'm in the Folio Producer: Editor and none of my articles are showing up. The names I've given each article in the article properties are there, but no article thumbnail.
What am I doing wrong?

I'm trying to publish it. It's a free, public app.
I will delete the folio and try again.
What I have done so far is:
Created the folio and article in InDesign
Enrolled in iOS Developer program
Created certificates
Tested certificates
Registered my test iPads
Created an App ID
Created mobileprovision files
Created required assets (icons, splash pages, etc.)
Built the app with DPS app builder
Downloaded the .ipa file
Installed it on my iPad
Opened the app icon on my iPad, all I see is the splash page and then this:

Folio Producer fails to update older published issues

A client wants me to update an advertisement in several past issues including issues published in January and February 2012.
I updated the article in the folio and go to the Folio Producer to update the published issue, but either immediately get a failed attempt or it will process up to 20% before failing. I have tried publishing multiple times and it constantly fails.
Has anyone else come across this problem?
Why can't I update?

What do you see when you click the 'Failed' link. There should be an error message there.
// James Roche
// [email protected]<mailto:[email protected]>
// I was born lucky

6 out of 7 issues are disappeared, published via Folio Producer: Organizer

We've been using Adobe DPS pre-release for our e-magazine title <Lonely Planet Magazine Korea | Digital Edition> since Drop 8, and have signed on a contract for the DPS Professional program.
The trouble we're facing yesterday is that 6 issues out of 7 are omitted in the library screen of our custom viewer application on iPad.
This custom viewer application was surely built with the latest Viewer Builder, and the omitted 3 issues titled as 'M-LPMK_ISSUE01, 05, 06' were perfectly published through 'FOLIO PRODUCER: ORGANIZER' website.
We're so worried about this unexpected trouble and that our local representative such as Adobe Korea and JR Creative have no solution to that at the moment.
Please look at the attached image in which each iPad shows difference at the same time.
Any solution??
Message was edited by: [email protected]

This turns out to be due to a defect in the Viewr Builder version 1.4.0 which is causing the app to be flagged as ExternalStore=True. I've authored a KB doc which outlines the workaround to resolve this. Note that once the version 1.5.0 VB is available, you can simply rebuild the app using it without the workaround, and it will fix it.
http://kb2.adobe.com/cps/916/cpsid_91691.html
Matthew

Is it possible to copy or export metadata from Folio Producer?

Hi,
Is it possible to copy or export metadata from one issue in Folio Producer and import/apply it to a different issue in Folio Producer? Or create a master metadata template that every issue build could use? It would save a lot of time and typing not having to re-enter the same information every month when releasing the next issue for departments, bylines, etc.
Thanks!

Bob,
Do you know when exporting metadata from Folio Producer will be available, and will it export directly to another rendition, or would it export to a sidecar.xml file?
The workflow my team prefers is to build our 1024x768 folio first, add metadata via Properties in the Folio Builder as we add articles, share the folio with editors and advertising sales, make edits and updates, then when all content is approved, create the 2048x1536 rendition folio using multiple importing of articles.
Having the ability to export from an existing folio in Folio Producer would save tons of tedious copying/pasting to get a sidecar.xml.
Hopefully when this becomes available you'll have a big announcement. (Please?)
Thanks in advance.
Mark

An update is required to use Folio Builder. Please click here to download the Folio Producer tools.

Hello,
I'm using CS 5.5, Mac OS 10.8.4. I've spent the last two nights trying to figure this out but I am really stuck this time... I think the issue I'm having is similar to IDEAMAN1 but I got lost on his advice after trying some stuff out, so help would be greatly appreciated!! (I'm only medium-level tech savvy...)
Trying to create my first epublication. Downloaded FolioPanel v26 and installed it, then FolioProducerTools v27 and installed it. Realised I had stuffed it up so uninstalled both using the uninstaller. Re-downloaded FolioProducerTools v27, FoiioPanel v27 and installed in that order and popup said the updates were ready to go. Opened InDesign and folio builder panel said "An update is required to use Folio Builder. Please click here to download the Folio Producer tools.". The link brought me to http://www.adobe.com/support/downloads/product.jsp?product=172&platform=Macintosh which is where I downloaded the original files anyway.
So I've tried uninstalling, restarting the computer, trashed preferences, closed CS5.5ServiceManager, reinstalling heaps of times and not sure what I should try next. Please help!! Thanks!!!!

That notification is often a bug.
I get it regularly when I launch InDesing while connected to my Thunderbolt Display.
If I disconnect my Macbook from the Display, relaunch InDesign it works fine - reconnecting to Thunderbolt display after this also still allows the Folio Producer tools to load properly.

Folios Not Appearing in the Folio Producer

Neil Enns - Adobe - branching this issue into a new discussion from original over at:
Re: Use Preview on Device for Android on Mac - how to make it working?
Our issues of not being able to preview on android seem to be caused by an issue with our folio producer.
Currently we are only seeing a single old folio in the producer, none of the new folios we have created this year are appearing in our producer.
We have tested logins etc. but we really only have one email associated with all of our DPS accounts, and this was the only account we could successfully log with. Even clicking the "Folio Producer" option in the folio builder panel menu only displays that single folio.
When creating our folios, we have never checked the "Create Offline Folio" option.
From what I have read, it sounds like the folios should be automatically uploaded to the producer. Is that correct?
Aside from login / credential issues is there anything that would prevent our folios from appearing in the producer??
(Certificates or provisioning or anything like that?)
Thanks in Advance.

Sorry... just thought I would just be super clear on some of the details.
1) Logins are all consistent, across the board. - DPS App (InDesign) / Builder Panel / Content Viewer / Folio Producer - We only have a single account that will actually allow us to log in to all these services, so as far as I can tell it's not a log in issue.
2) Folios have all been produced as "online" ie. when we create the folio, we are NOT checking the "Create Offline Folio" option. (This is un-checked as the default)
Screencaps of folio builder panel menu and folio producer web interface attached.

Folio Producer Editor issue

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