Folio Producer tools and problems after updating to 1.1.2

Folio Producer tools for digital publishing suite has been updated to 1.1.2. Donot log in with a message. "An error has occurred while communicating with the server. Could not test Folio Builder and server compatibility. Please check your network connection and try logging into the panel again." Message that pops up.Work environment is Windows 7, Adobe InDesign 5.
1.1.1 version did not have any problems after the update, the problem occurred.
I wonder what has to be resolved.
During the following posts in the same case shows the problem has beenresolved with the people saw a wonder.

I have the same problem (as explained at length in this thread), with the Folio Builder 1.1.2 update using InDesign CS5 under Windows XP. I can even sign in to CS Live services within InDesign, but opening the Folio Builder panel then produces the same error that you're getting.
The only workaround is to uninstall DPS and then re-install it step by step, stopping after the second patch. Do not install the latest Folio Builder because it does not work under Windows, as far as I can see.
Ali

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Need links to previous versions of Folio Producer Tools and Folio Builder

Got stonewalled trying to view a folio that had been updated using Release 18 tools on the iPad Content Viewer (2.2). So, I need to reinstall previous versions of Folio Producer Tools/Folio Builder.
I'm aware that the issue is Apple has not yet approved the latest Content Viewer (2.3). In the meantime, I need to keep plowing ahead on a previously built folio, which means using older versions of the tools.
Can anyone help with links to previous versions of the Tools and Builder?
Sorry any redundancy. Posted the message below on a post earlier this morning:
Any ETA on Apple's approval of the new Content Viewer for iPad? Hoping very soon.
Currently working on a folio that was started with pre-Release 18 tools. We updated tools on one computer to Release 18 this morning, made a few tweaks to a single article, then updated it to the folio.
As you predicted, Bob, we can NO LONGER VIEW the folio on our iPad Content Viewer (2.2). And our Enterprise license is still in the works so we can't build a Custom Viewer.
Anyone have a link to pre-Release 18 downloads to reinstall the old Builder panel and Producer Tools on this computer? Or any other ways to circumvent this problem?

Thanks, John. Still not out of the woods yet.
Uninstalled Release 18 Folio Producer Tools and Folio Builder Panel. Downloaded and installed the AdobeDigitalPublishing Patch-All.dmg from here: http://www.adobe.com/support/downloads/detail.jsp?ftpID=5226
Now, when I open InDesign, I get this prompt ...
And I can no longer access Folio Builder (Window > Extensions > Folio Builder). However, the download site for the patch says that the patch includes the Folio Builder panel:
Any solutions?

Clear process to unisntall Folio Producer Tools and go back to previous version

Does anybody know where we can find a clear process/tutorial to uninstall the last version (v19) of the Folio Producer tools AND go back to the previous version please ?
Because this is not clear enough to me
"To uninstall the Folio Producer tools, do either of the following:
In Windows, use the Control Panel (Add/Remove Programs) to uninstall the Adobe Folio Producer tools. (For older versions of the Folio Producer tools, you must uninstall InDesign CS5.5 to uninstall the tools.) "
What does "For older versions of the Folio Producer tools, you must uninstall InDesign CS5.5 to uninstall the tools" mean ???
Does it mean
1: "if you got old version of FPT and want it remove, do so" or does it mean
2: "if you want to go back to a previous version, do so" ?
Thanks for not bashing, i just get lost ....

Neil is right that Add/Remove Programs works to uninstall the most recent versions of the Folio Producer tools. If you have a much older version (such as v12 or v13), you need to uninstall InDesign CS5.5 to remove the Folio Producer tools.

Problem with Folio Producer Tools

We've updated our Folio Builder and Folio Producer last June 19, 2012 when the new version was released. After the update, the folio we created is not compatible with the app. Then we followed the steps on the link:
http://helpx.adobe.com/digital-publishing-suite/kb/please-update-app-download-folio.html
"With InDesign CS5/CS5.5, you may need to revert to a previous set of Folio Producer tools to be compatible with an older custom viewer. Uninstall the Folio Producer tools, and then download and install the appropriate version."
After reverting to a previous set of folio producer tools, we also recreated the same folio we were trying to publish and the same problem came up. Any ideas on how to work around this problem?

Are you sure you're now on the older tools? (Check the Folio Builder panel's ID#s prior to logging in.)
Once you are on the correct, older version, re-bundling (updating) each of the articles with this toolset will usually resolve this problem.

Announcement (January 16) - Folio Producer tools update

Digital Publishing Suite will be releasing new features and functionality Monday January 16 at 5:00 PM Pacific Coast time and Tuesday January 17 at noon. While the acrobat.com server is being updated, you may not be able to use the Folio Producer tools. New features include embedded overlays in slideshows, enhanced buttons that support sound/video actions, article relink, PDF pinch and zoom with all overlays, custom-created Adobe Content Viewer, and more. I'll post a more complete list after the update, or you can look at What's new in this release when help is updated.
Again, note that there are two separate installers: one for the Folio Producer tools and one for the Folio Builder panel. If you created a custom viewer using a previous set of tools and don't want to update your viewer app, install only the Folio Builder panel to stay in sync with the updated web client. If you want to update all your tools, install the Folio Producer tools first, and then install the Folio Builder panel. For this release, updating the Folio Builder panel is recommended but not required. See Installing digital publishing tools.
The v18 file format is a change from the previous file format, so any folio you create with the newest set of tools will not work with the current Adobe Content Viewer (2.2) or with custom viewer apps. Trying to open a folio results in a "Please update your app" message. However, if you have a Professional or Enterprise account, you can use the Viewer Builder to create a custom version of the Adobe Content Viewer so that you don't have to wait for Apple to approve. If you do not have a Pro or Enterprise account, you may want to wait until Apple approves the new viewer before you update your Folio Producer tools.

That's exactly why you should NOT have upgraded your tools !
You should have waited until you can work your way back from the end of the workflow (wait for your own or at least Adobe's upgraded and submitted Viewer to appear on the App Store), to the Folio's and Tools for InDesign (with new technical features) in the front of the workflow.
Read this page:
http://blogs.adobe.com/indesigndocs/2011/12/understanding-dps-tool-versions.html
And download the older tools (Mac or Win):
http://www.adobe.com/support/downloads/collection.jsp?collID=4&platform=mac
http://www.adobe.com/support/downloads/collection.jsp?collID=4&platform=win
Read the uninstall section of this page:
http://kb2.adobe.com/cps/916/cpsid_91689.html

Update to Folio Producer Tools (Oct. 3)

Digital Publishing Suite will be releasing new features and functionality Monday Oct 3rd at 5:00 PM Pacific Coast time. There are now two separate installers: one for the Folio Producer tools and one for the Folio Builder panel. If you created a custom viewer using a previous set of tools and don't want to update the viewer app, install only the Folio Builder panel to stay in sync with the updated web client. If you want to update all your tools, install the Folio Producer tools first, and then install the Folio Builder panel. SeeInstalling digital publishing tools.
The v16 file format is identical to the previous file format, so any folio you create with the newest set of tools works with the current Adobe Content Viewer (1.9). Adobe submitted a new version of the app to Apple. When the new viewer is available, Preview on Device will work for the iPad (Mac only; third-party utility required). See What's new in this release.

OK, I figured it out.
Deep in the Library folder (Application Support/Adobe/) there's a folder called "CS5ServiceManager" and inside that, there's a folder called "extensions". When I checked in this folder, there was another folder titled "Overlay Creator" but nothing about folio builder. I went back out to the Adobe folder and noticed that there was another folder titled CS5.5ServiceManager. Sure enough, inside the extensions folder was a Folio Builder folder. I simply moved that folder to the CS5ServiceManager/extensions folder, restarted InDesign and voila, Folio Builder appeared in the extensions menu.
I suppose it's possible that I accidently downloaded the CS5.5 version of Folio Builder but I honestly don't think so. Would the 5.5 version even work in InDesign CS5?

I have used the wrong folio producer tools version

Hi there, I have been working on a custom folio for a few months now and my client has just informed me that I should be using version 1.11 of the folio producer tools.
I have been using v21(2.6). Is there a way I can resolve this problem without redesigning the whole app using the older tools as it is near completion?
Thanks
J

You can install the older version of the Folio Producer tools and re-create your folios.
http://help.adobe.com/en_US/digitalpubsuite/using/WS67cb9e293e2f1f60-21ba9a4512e5e5e0b8d-7 ffe.html
Can you ask your client to update the version of the app in the store?

I can't install the Folio Producer tools

I can't install the Folio Producer tools
And Error message is " Insert the CD-ROM "???
Anybody having the same problems?
Thanks~!

I downloaded from this page
http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=5131&fileID=4765
""Folio Producer tools for InDesign CS5.0""
AdobeDigitalPublishing - All 1.1.0

Updates to Folio Panel, Producer Tools and Content Viewer on iPad breaking scroll panels

This has not been a good morning.
Came into the office this morning, logged in and saw that there were updates for the Content Viewer, Producer Tools and the Folio Panel. Updated them all. Started to work some more on a promo piece for a new magazine and began to notice Scroll Panels using the "Pan Only" form within the Content Overlay panel no longer work. This was a great way to create scroll panels that could contain hyperlinks. Problem is, I am not sure where the problem lies. Is the problem with the Viewer or with the updates to the Folio Tools or Folio Panel? I am unfortunately on deadline for this afternoon and I don't have the luxury to troubleshoot this. Granted, I probably shouldn't have updated all of these tools at this juncture, but I was hoping that these updates would fix the problem I was having with the Desktop Viewer that wasn't working. Sadly, the Desktop Viewer works now, but that came with the price of losing functionality elsewhere.
Frustrated.

Yeah, it's been a project that I was working on for the last two weeks. We were supposed to have a final walk-through this afternoon and present it tomorrow. But now a good portion of the features that were working and had been promised no longer work. All out of no fault of my own. I understand that these things can happen, but this one is pretty bad and the timing was worse. Like I said, I shouldn't have updated the tools and the Viewer app until after the presentation... but then again, that may have been even worse. At least I was able to get the presentation postponed until Monday... gives me a little more time to figure out what to do.
Anyways, I did able to get a hold of someone through support and was able to send them some files. It's being looked at as I type this. I do have to give credit to the Adobe support staff, they've been helpful and pretty responsive! Thanks guys!

An update is required to use Folio Builder. Please click here to download the Folio Producer tools.

Hello,
I'm using CS 5.5, Mac OS 10.8.4. I've spent the last two nights trying to figure this out but I am really stuck this time... I think the issue I'm having is similar to IDEAMAN1 but I got lost on his advice after trying some stuff out, so help would be greatly appreciated!! (I'm only medium-level tech savvy...)
Trying to create my first epublication. Downloaded FolioPanel v26 and installed it, then FolioProducerTools v27 and installed it. Realised I had stuffed it up so uninstalled both using the uninstaller. Re-downloaded FolioProducerTools v27, FoiioPanel v27 and installed in that order and popup said the updates were ready to go. Opened InDesign and folio builder panel said "An update is required to use Folio Builder. Please click here to download the Folio Producer tools.". The link brought me to http://www.adobe.com/support/downloads/product.jsp?product=172&platform=Macintosh which is where I downloaded the original files anyway.
So I've tried uninstalling, restarting the computer, trashed preferences, closed CS5.5ServiceManager, reinstalling heaps of times and not sure what I should try next. Please help!! Thanks!!!!

That notification is often a bug.
I get it regularly when I launch InDesing while connected to my Thunderbolt Display.
If I disconnect my Macbook from the Display, relaunch InDesign it works fine - reconnecting to Thunderbolt display after this also still allows the Folio Producer tools to load properly.

UPDATE: Folio Producer tools 1.1.0

(June 14) The new version of the Folio Producer tools (Drop 13) is now available to install. However, before you install the new tools, note the following:
* The Adobe Content Viewer for the iPad that works with these tools is not yet available in the Apple Store. You cannot use the current viewer to preview folios created with the new version of the tools. The Adobe Content Viewer for the Android and for the Desktop are both currently available.
* Any folio you publish using the new set of tools is incompatible with a custom viewer app created with a previous set of tools. If you publish folios using the new tools, update your custom viewer app in the store.
Some customers have reported problems in uploading articles to acrobat.com. If you experience problems with uploading articles or downloading folios to a mobile device, please let us know through the forum so that the product team can address the issue.
As always, thanks for your feedback.
Click here for a list of drop 13 new features.
Bob

It looks like logging in the acrobat.com account never finishes (see Screenshots) even when i delete all my workspaces and files (since the hole week)
My clients are so happy abut that, can't tell you this solution really makes my life so easy
spending hours and hours trying, hoping, changing (articles which already works fine in previous versions)

Folio producer tools update required to use folio builder but content viewer app not available

Hi,
I have a problem with DPS Folio Producer tools.
We are unable to use Folio Builder to update our iPad presentation to the cloud because we keep getting this message: An update is required to use Folio Builder. Please click here to download Folio Producer Tools.
We have previously done this only to discover that the new version of Folio Producer Tools is incompatible with the Content Viewer and the new Content Viewer app is not yet approved, or available from Apple.
So we have done a rollback to a previous version of the Folio Producer Tools which worked for a few hours, but is now prompting for the update again - but as explained above we cannot download the update until the Content Viewer app is available.
HELPPPPPPP!!!

This is the DPS model.
When a company thinks first about monetizing solutions instead of making it an extra option.
You are not free anymore to use the tools you want, you must follow Adobe's decisions to update online apps.
Online apps are everything but good.
You will have to wait until the Viewer gets approved by Apple.
Dear Adobe: do you see how many people come here because they don't understand how your technical model works?

Folio Producer Tools in both InDesign CS5 and CS5.5

Two versions installed (InDesign CS5 + CS5.5 - Win7-64Bits). I installed the Folio Producer Tools / Panel in both, but on version 5.5 "Extensions" menu does not appear. What is the solution to the problem?

Uninstalled and reinstalled Folio Producer and Folio Panel, but there's no "Extensions" in Window menu. Another tip?

Update new Folio Builder Panel but not the Folio Producer Tools?

Hi Guys
I was prompted to update the Builder Panel so I have done this now. I have read some older posts from last week about the new producer tools with new interactivity inside MSOs.
Is everybody still having problems with this update or has the bug been fixed now?
I'm not on such a tight deadline but I don't want any problems! Should I hold fire on updating the Producer tools?
Cheers
Gemma

You can update the viewer builder panel independent from producer tools.
So you can stay on version 17 of the tools but you need the current folio
builder panel.
—Johannes
(mobil gesendet)
Am 31.01.2012 12:47 schrieb "BHPforum" <[email protected]>:
Update new Folio Builder Panel but not the Folio Producer Tools? created by
BHPforum <http://forums.adobe.com/people/BHPforum> in *Digital Publishing
Suite* - View the full discussion<http://forums.adobe.com/message/4175766#4175766>

Problem wireless and Bluetooth after update Lollipop

problem wireless and Bluetooth after update Lollipop
wireless and Bluetooth not working
and wireless cannot be enabled

Moooss wrote:
thank you for all but i have problem and sony mobile update engine setup 2.15 can't be download I need program sony mobile update engine setup 2.15 another this link http://software.sonymobile.com/ns/omsi/1/common/installfile/Sony_Mobile_Update_Engine_Setup-2.15.6.2...
Sony Update Software (also known as SUS) has been discontinued some time ago, and now the update process is entirely integrated in PC Companion and Mac Bridge. Just Download PC Companion from here:
http://www.sonymobile.com/gb/tools/pc-companion/
Open PC companion -> Support zone -> Phone/tablet software update -> Repair my phone/tablet (blue link style). Follow the steps given, do not connect your phone until prompted to press volume down while plugging USB cable.
A proud Sony User since 2002
If I was helpful to you, thank me by Kudos

Folio Producer tools and problems after updating to 1.1.2

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