Folio showing in Content Viewer, but not when published in Custom Content Viewer... please help...!

I shared a folio to review it in the Content Viewer and everything looks ok, but when published (public / free) custom viewer (v24) doesn't show it. What could be the problem?
Thanks, and excuse my english...

I am guessing two things:
1. You created the folio and uploaded to id [email protected] Then you shared with [email protected]
What is the Title id mentioned in DPS App builder. If it's [email protected], it will not work.
2. Do you have multiple folios with the same product id.

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