Follow up activity shows different priority

Hi,
we are using CRM5.0 after the creation of a service ticket with priority High , we create a service order as a follow up but this service order is created with a priority as medium always.
what settings can be done such that the follow up also holds the same priority as the service ticket.
Regards
Prathiba

Hi
I think settings for service order header in spro are responsible for default priority.
You should work with some copy badis, but there is a lot of work searching for appriopriate method.
Regards
Radek

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Message was edited by: Pragasen Govender

Hi Robert,
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   I checked the link, But I didnt get the full information there.
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