Follow up -Error
Hi,
I am facing an issue in LSO, I have a scenario where i have to cancel and book a followed up and booked course. As first time i did a book and follow up the entries are generated in HRPAD25 but when i cancel the participants same entries are exist in HRPAD25 hence I can't do the follow up second time for a booking.
Please share your inputs on how to clear the entries in hrpad25.
Thanks
Kumar
Hello kumar,
It can be, that something has gone wrong during the conversion (report RHSETPADBOOK_LSO).
May be you have transported once more old datas (courses) in your system after you have run the report "RHSETPADBOOK_LSO"?
Please check the entries in the table HRVPAD25, whether you can find at least an empty "tpartdocno" field.
If you did not have visible problems by running "RHSETPADBOOK_LSO" (I meant short dumps...), nevertheless many entries in the Table HRVPAD25 have an empty "tpartdocno" field, you have to run once more the report "RHSETTPARTDOCNO_LSO", which has been submitted within the report "RHSETPADBOOK_LSO".
This report RHSETTPARTDOCNO_LSO provides the needed "tpartdocno" for those old HRPAD25 records which still have an empty one.
Keep in mind that by running the report "RHSETPADBOOK_LSO" the othe reports (which have been submitted by this report and each of them already has an entry in the table T77ZZ)
RHSETTPARTDOCNO_LSO
RHSETTPARTDOCNO_LSO
RHSETPAD25_LSO
RHSETPAD614_LSO
RHSETCONFIRMED_LSO
will only be run the first time you run the report "RHSETPADBOOK_LSO".
Thus if you have to run this report again, check and remove the corresponding entries for these reports in the table T77ZZ (for the
corresponding client).
Other customers solved the problem successfully by deleting the entry for RHSETTPARTDOCNO_LSO in the table T77ZZ and called the report once again. Could you please check this way.
Best Regards,
Deepak.
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