Follow Up To Verizon Leaves Me Without Phone Service

My intial thread seems to be closed. The problem was moved up the chain and in the end here is what I learned. I no longer have a dial tone because my area was upgraded to Fios, this was the info I got during my call to Verizon. So my phone service was shut off without warning. I asked to have my service cancelled so I am no longer charged and the call was then transferred to India where I couldn't understand the person, probably because I have to now use a cell phone. So I am still being charged by Verizon for a service they disconnected. I can't believe this is legal so I filed a complaint with the Attorney General in my state.

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Can i use my iphone 4s to play games, surf internet and such without phone service? It says i need a sim insertwed to activate it.

recieved phone from a friend. I believe it to be a iphone 4s. I dont know from which carrier it originated CDMA or GSM.Turns on and begins setup. I enter my language and location , it begins to search for a wifi signal which is present then it says insert a valid sim card and it wont go any further than that. It tries to activate but then just says insert valid sim . I just want it too boot up so i can play games, apps, and surf web without phone service. Is that possible? I knowe it is because i used to do it with my wifes iphone 4s

You need a sim to activate an iPhone. The sim does not have to associated
with an active account; however, if the iPhone is locked to a wireless provider,
the sim must be from that wireless provider. Borrow an appropriate sim from
a friend/relative/co-worker for the few moments it will take to activate the iPhone.
You will need a sim in the iPhone to reactivate whenever you restore the iPhone
or update the iOS.
Call Apple to find the origin of the iPhone. You will need the serial number from
the back of the iPhone. Or ask your friend - he should know the details about an
iPhone he previously owned.

Phone company without phone service

This may not be the place to vent but I'm upset. I spent over an hour trying to call and talk to someone at verizon because I had a question that I could not find an answer to. All I ever got was electronic voices telling me how to make a change. I needed to know if i made that change if I could change it back. After trying all that time, I decided to call the local number which I did land lo and behold I got the same automated message. I had to drive to the store to get my question answered.
Shouldn't a phone company have a means of talking to someone in the company on a phone?
I think when my contract is out, I'll find another provider.
I will say when I used to be able to talk to someone, they were always very helpful.

This is good to know but the phone company needs to make that information available on their web site. That would be part of customer service who I was wanting to reach.

Can i use spotify app on my old iPhone without phone service?

Hello,
Ive just upgraded my iphone as i need my current iphone to use spotify for my wedding playlist. All the songs are available offline on my spotify app. So when i get my new phone will i be able to use the old one to just use the app for songs?

I used the wifi on my Blackberry while it was unactivated, just to get used to using the BB and get comfortable with the OS before traveling with it as my primary device.
It should work as a "spare googler" - but as you expect, no texting or phone calls as there is no phone number associated with the device.

Can u use an iphone as only an ipod without phone service

im going to have an unused iphone and im wondering if there is any way to use it as just an ipod, or if i have to pay for service? im pretty sure that it will say insert sim card if i dont have one in...

Sure. Turn on airplane mode and then turn wifi back on

Verizon, why do you keep changing my phone service?

When I first signed up with Verizon (couple of years ago,) I had the very basic phone service. It was all I needed, since I use my cell phone as my primary. I didn't, and still don't need a landline. I don't even have a phone hooked up to my phone line, since I don't use it. I know I technically have to have service in order to get DSL, which I'm fine with.
However, this is the second time Verizon has upgraded my phone service without my permission. The first time was when I moved apartments about 8 months ago. When I moved my service got downgraded to the 1mbps speed. After a while I managed to get it back to what it was before, which was the 7.1-15mbps service. However, my basic phone service somehow got upgraded in the process, so I was then paying ~$20 more per month. I talked to someone at Verizon, and they told me they'd fix it, and I'd get a credit for the change, but that never happened.
Fast forward to this month, and I see my bill has gone up, from $79 to $140! It seems I somehow got put on the Freedom Essentials plan. A few weeks ago I got a call from a woman at Verizon in regards to a service issue they had recently addressed. She told me she was reviewing my file/case, and noticed it'd be cheaper for me to bundle my phone and DSL. She said it wouldn't be very much, but I'd save ~$7 a month. I told her I'd be fine with changing it as long as it was cheaper, but had no interest in paying for the higher tier service, since I don't even use my landline.
So now I have to waste more of my time talking to Verizon to get them to fix their mistake, and I'm still out several hundred dollars as a result.
Verizon, when your service works, it works great, and I love it. When it doesn't, it's a trainwreck, and lately, it's all been a trainwreck.
Does anyone have any suggestions on how to deal with this?
*Edit*
I should mention that I tried to change my service back to the lowest tier by using the "Add/Change Services" page, but that page has NEVER worked for me. It only ever lists the services I have, not ones I can switch to. I've always had to call or chat with Verizon in order to upgrade my services.

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe".
Please keep all correspondence regarding your issue in the private support portal.

No landline phone service for more than a week

I have been without landline phone service since Wednesday September 4th, 2013. Today, September 12, is a full 8 days without phone service. I have called Verizon countless amount of times with promises to come and fix my service but to no avail. I was informed this was an area outtage which would make me think they would fix it faster but no. I am so disappointed with the way Verizon has been handling this situation. Typical, if you ask me. My ticket number is{edited for privacy}

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.

What do I need to do to make my Galaxy S4 phone service work in the Philippines?

Last time I traveled there, I read instructions on this site that said I just need to have Verizon "enable" the international phone service, and when I'm there, I just pick a carrier when I turn on my phone.
I was able to send SMS messages from my phone when I was waiting for my connecting flight in Seoul, South Korea, but when I got to the Manila, Philippines, I could not connect to any phone service there to either call or send SMS messages.
Do I need to purchase a different sim card to make this work? Or are Verizon phones just incompatible with the phone networks there?
Thanks!

Hello DloHouston! I can help you when it comes to using your phone in the Philippines! That sounds like a wonderful time! 4G devices are automatically unlocked for international use, and we have global plans for you to choose from. You can view them here: vz.to/1MWz61H You do have the option of using the SIM card of the carrier in the Philippines, when it comes to using data. Each country has different rates when it comes to voice and messaging. I have also sent you a Direct Message in the forums, so we can provide you with all of the information you need. Thanks, ChristinaB_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Verizon Iphone 4 without sim card is locked because of forgotten passcode. Can't access serial number because of having no sim tray. Never synced with itunes. Recovery mode always comes up with an error. are there any solutions on resetting the phone?

Verizon Iphone 4 without sim card is locked because of forgotten passcode. Can't access serial number because of having no sim tray. Never synced with itunes. Recovery mode always comes up with an error. are there any solutions on resetting the phone?

Are you looking for the serial number or the IMEI? If the phone was active on your Verizon acount, Verizon can give you the IMEI.

I buy an iphone 4s (Verizone) without phone number in Ebay from Chile

Hello, I buy a Verizon iphone 4s with sim slot and without phone number.The ebay seller is not available. I want unlocked for use in Chile. I can not register in Verizon for help. I need a phone number. I only have the imei, iccid , modem firmware 5.0.02. number serie Model MD276LL/A, Verizon 15.5.
I need help for unlocked.Thanks, Fernando

What type of service does Virgin Mobile offer...GSM or CDMA? If GSM, all you need is a valid sim card. If CDMA, there are no unlocked CDMA iPhones.

Home Phone Service via Verizon Wireless needs some SERIOUS rethinking!

Has anyone else signed up for home phone service over Verizon Wireless?
Here in LA, they offered a $19.99/month deal using the wireless service - a box provides the service, and you plug your home phone in. The service is adequate, but somebody forgot to think about how home phones work. I tried to get my billing set up through my bank, and after getting no notice for three weeks, I got a message in my email box that my bill was delinquent, and I owed a late fee. I had tried to set up the billing via My Verizon, but could never get a password to work. I finally got a phone number to call, and they sent me a new password via text message - to a home phone with no text capabilities. After hearing and seeing nothing for another two weeks, I called again, and they told me they'd sent the message. I had to remind them that this was a home phone - no texts. So they offered to send me a letter with a new password, within 7-10 ten days. It arrived two weeks later, and didn't work. Each of these phone calls took about an hour, and I still didn't have a connection.
I put the bills (now up to two delinquent cycles) on my credit card, just to bring thins current, and got one more password. This time I called BEFORE trying it, and with the assistance of a more determined tech, got an ID and password combination to work. I can now see my bill. I still don't know if the autopay will work, and I have no idea if there's any way to get a notice that the bill wasn't paid.
I cancelled my AT&T service because of its cost, but at least its billing worked. Verizon has some serious rethinking to do about how it's billing system works for home users. And they didn't lock me into billing hell for two years.
The topper is, today, I got a notice from Verizon that I've been delinquent in returning a refurbished instrument I never received, billed to a phone number I don't have. And of course there's no phone number to call to straighten it out.

Hello KeyGroupGJ!
Wow, Im sorry for all the issues you have had with the Home Phone Connect service! I'd really like to assist you. You mentioned that there is no number to call to get this straightened out. No worries, there is no need to call us, since I can reach out to you. Please send me a direct message with your name, your mobile number, and a good contact number for you. I'll be happy to assist you!
Christina B
VZW Support
Follow us on Twitter @VZWSupport

Why can't Verizon help when my phone has no service where there IS service for everyone else on Verizon?

I have just been on hold with Verizon tech support for an hour and then they terminated the call without ever connecting me to anyone. I have made 4 calls on this issue and was on hold for more than 30 minutes each time. Nobody could assist because I was on a land line. The last person told me to go where there was another cell phone and then call tech support. I did that but no tech support available. They kept saying "sorry you are still having trouble, goodbye." My home is served by a land line and I live where there is NO cell phone service. I rely on my cell phone when I go to town or are on the road. I found out last week that my phone is no longer finding service. It may have not been in service for more than a month and I never noticed. Perhaps its activation got screwed up when I looked into upgrading on the web not and did not or perhaps Verizon is forcing me to upgrade by cutting me off. Now I have no service anywhere and can't get any human assistance. Does anyone out there have an email address I can write to? I will keep calling next week but THERE IS NO VERIZON SUPPORT ON HOLIDAYS or WEEKENDS. There is no real online help for my device. My bill is current. HELP!!! Verizon should deduct by bill (I'll accept the minimum wage) for every hour I spend on hold or talking to tech support people who can't offer any support.

evemary wrote:
LG enV 3 as indicated on my account. I tried the online advice. There is no help there either.
This is a peer to peer customer forum. We customers can't see your account. Just our own account.
When was the last time you updated your phone's programming and preferred roaming list? When you are connected to a strong Verizon Wireless signal, dial *228, option 1 and then 2.

Switched to Verizon and bought my phone and plan in Feb, submitted all paperwork to receive a discount because company I work for uses Verizon. Was told they lost the paperwork in Jun and I could verify my employment by using my employee e-mail. Did thi

Switched to Verizon and bought my phone and plan in Feb, submitted all paperwork to receive a discount because company I work for uses Verizon. Was told they lost the paperwork in Jun and I could verify my employment by using my employee e-mail. Did this and here it is towards the end of Sep and I still don't have my discount!! Very frustrated and think maybe I should have stayed with AT&T.

I'm so sorry about this, Vboozer! You should definitely have your discount! When you submitted the email, did you get any kind of a confirmation? Did you get an email at your work email address from Verizon Wireless? You can check and register for your discount here: www.vzw.com/discounts
Thanks,
ChristinaB_VZW
Follow us on Twitter @VZWSupport

Why can't I use my VTone I just purchased from Verizon Market as my phone ringer? It game me an option to mark it as my default ringer but when I go to 'settings' it only gives me the same generic ringtones, how do i get my new ringtone to use?

Why can't I use my VTone I just purchased from Verizon Market as my phone ringer? It game me an option to mark it as my default ringer but when I go to 'settings' it only gives me the same generic ringtones, how do i get my new ringtone to use?

I like to customize my phone with ring tones too! Let’s get this working for you.
Did you purchase the ring tone on our website or on the phone?
If it was purchased online the ring tone is sent to you in a message and you need to save the ring tone first http://bit.ly/PKUfUg and it is saved as a ring tone you can go in and set it as your default ring tone http://bit.ly/R5Xa4o.
If the ring tone was purchased on the phone you just need to go into your ring tone to set it up http://bit.ly/R5Xa4o.
Hope this is helpful. Keep me posted if you need further assistance.
John B
Follow us on Twitter @VZWSupport

Leave approvals without ESS

Hi Experts
How can i do Leave approvals without ESS.is it passible to do please help me.

hi,
try to code...
emp number 26 is a dummy value here
data: ACTOR_AGENT type ref to CA_PT_REQ_ACTOR.
CALL METHOD ACTOR_AGENT->CREATE_ACTOR
EXPORTING
IM_ACTOR_TYPE = 'P'
IM_PLVAR =
IM_OTYPE = 'P'
IM_OBJID = '00000026'
IMPORTING
EX_ACTOR = ex_responsible_actor
EXCEPTIONS
MISSING_PARAMETER = 1
PERNR_NOT_EXISTING = 2
APPLICATION_ERROR = 3
others = 4
IF SY-SUBRC 0.
MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
ENDIF.
but the application has been dumping for a while.
The error message in st22 is as follows
An exception occurred that is explained in detail below.
The exception, which is assigned to class 'CX_SY_REF_IS_INITIAL', was not
caught in
procedure "IF_EX_PT_GEN_REQ~FIND_RESP_AND_DEFAULT_NEXT_PRC" "(METHOD)", nor was
it propagated by a RAISING clause.
Since the caller of the procedure could not have anticipated that the
exception would occur, the current program is terminated.
The reason for the exception is:
You attempted to use a 'NULL' object reference (points to 'nothing')
access a component (variable: "ACTOR_AGENT").
An object reference must point to an object (an instance of a class)
before it can be used to access components.
Either the reference was never set or it was set to 'NULL' using the
CLEAR statement.
by
parthi

Follow Up To Verizon Leaves Me Without Phone Service

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