Followed Apple Tech chat advice...now, where is my music?
I have the last updated version of iTunes 8. Recently, I had been getting an occasional message telling me that I was not having my iTunes Library updated and saved. I have over 28,000 songs in my library using 102.10 GB of space.
So, I went out and bought an external hard drive of 1 TB of space. Then got apple support chat and they sent me a link which explained how to "Back-up your iTunes Library by coping to an external hard drive." During Step 1, Part 5 it asks me to "consolidate my library, this can not be undone" and then the directions say "click consolidate." which I did. After the progress bar was finished, I immediately notice a lot of "!" showing up next to my songs. When I click the "!" I get a message which says "The song "whatever title" could not be used because the original file could not be found. Would you like to locate it?" and then when I click that it opens up a list of files on my c drive.
This exclamation point is next to about half or more of my iTunes Library so that is at least 14,000 songs or more. All songs played fine before these directions from the Apple Rep. What is going on and how is it easily fixed?
Thank you in advance!
Did you go into itunes preferences and tell itunes where the physical location of the library is?
By default itunes thinks the music files are stored in the itunes folder on the hard drive one needs to tell itunes to look for the library in the new location.
All the other files relating to itunes except the actual music files should be kept in the itunes folder on the hard drive or else itunes won't work properly.
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