Followed the instructions in "the bookmarks and history..." article but cannot retrieve my bookmarks. Initial problem was caused by an AVG Free upgrade which was done this morning. How do I get my "stuff" back?

Upgraded AVG Free this morning. Next Firefox opening got the message "bookmarks and history system will not be functional" etc.
Followed the instructions in the article but no recovery occurred. Then spent 45 minutes on the phone with AVG, ending with them suggesting I re-install Firefox which I did (probably not wise). Still can't get back to where I was yesterday when I was a happy camper. How can I do that?

No, AVG did not remove places.sqlite from the profile. In following the instructions given by Firefox I renamed that file by adding .old. The instructions then told me to re-open Firefox, and that when it reopened "it would create a new places database. Your browsing history will be lost but Firefox will automatically import your bookmarks from the most recent backup file." This DID NOT happen. I have not yet tried the steps in the "Lost Bookmarks" article.
Yes, the folder "bookmarkbackups" is still in the profile folder, and time-wise it predates me renaming the places file.
I do not know whether it is possible to set AVG to ignore certain directions?

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I remotely wiped my stolen iPod & it was later recovered. How do I get my stuff back?

My iPod touch was stolen from school. I remotely wiped it last night, the principal found it today! How do I restore it? Will hooking it back up to my Mac & iTunes work?

Restore from backup. For how see:
iOS: How to back up
If you restoe from iTunes backup all your apps have to be in the iTunes library since the backups does not included synced media like apps and music.
If necessary, you can redownload iTunes purchases.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
You may have to place the iPod in Recovery Mode to allow the restore. and sync.

I have I phone 5. Somehow I lost my music when trying to find an audio book I had bought on itunes. I tried syncing with my mac but didn't work. I match was switched on . How do I get my music back on my phone? Can anyone help?

I have an iPhone 5. Whilst trying unsuccessfully to find an audiobook I bought from the iTunes Store on my phone, I lost all my music . Now iTunes Match just keeps trying to load, but nothing happens. I still have my music on my ipad and my computer so I tried syncing to get it back on my phone, but that didn't work. Does anyone know what to do please?

turn match off and then sync
syncing itunes mac
first open itunes on mac computer
At top left you have an apple - itunes- file edit view ect...
go under view and show side bar
go under iTunes and check for updates (11.1.3 current) - update if needed
plug in iphone (or ipad, ipod ect..)
when the device shows up in the sidebar click on the name of device not the arrow
this opens up a summary page
across top says info, apps, music, photos, ect...
click on what you want to sync ie music
check the top box that says sync music select -entire library or selected songs and pick what you want by checking
now apply or sync at bottom
Peace, Clyde

I am missing following tabs in my browser: File, Edit, View, History, Bookmarks, Tools, Help. I tried to reinstall Firefox, but it was not helpful. How do I get those tabs back?

I am missing following tabs in my browser: File, Edit, View, History, Bookmarks, Tools, Help. I tried to reinstall Firefox, but it was not helpful. How do I get those tabs back?

For details of how to restore it, see https://support.mozilla.com/kb/menu+bar+is+missing

Two days ago, I lost a bunch of my contacts, appointments on my calendar, and my mail is working differently on iPhone! What happened? I didn't change anything! This has happened to other people I know too. How do I get my stuff back?!

Two days ago, I lost a bunch of my contacts, appointments on my calendar, and my mail is working differently on iPhone! What happened? I didn't change anything! This has happened to other people I know too. How do I get my stuff back?! Did Apple change/update something? Is it an iCloud issue? HELP!

We are itunes users just like you.
You should transfer all purchases to your computer. File>Devices>Transfer Purchases
You can redownload some purchases in some countries:
Download previous purchases from the iTunes Store - Support - Apple

My computer where Itunes was installed is crashed, how do I get my libary back with my paid apps, the music I do not care I have them on an other hard drive

My computer where Itunes was installed is crashed, how do I get my libary back with my paid apps, the music I do not care I have them on an other hard drive

Open iTunes and then connect you to the iTunes store
and on the right you will see "Purchased"
and it will show you all the app that you have purchase during the years , and on right corner of the page you can choose to download everything again

Today my iPod touch 4 generation was dropped. now it just has a white screen. i tried reseting it by clicking the home and lock buttons but nothing helped. what is my problem and how do i fix it?

Today my iPod touch 4 generation was dropped. now it just has a white screen. i tried reseting it by clicking the home and lock buttons but nothing helped. what is my problem and how do i fix it?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I got my ipod restored, how do I get my stuff back? I dont know if i backed it up? how to get my contacts/photos back?

My ipod touch 4 has been freezing/shutting down alot so i press the top and middle button to restart it. Its been a while since i plugged my ipod to itunes so i just did and there was a problem syncing/connecting to itunes? I had to restore it, and when i did everything is gone! All my contacts,& photos. I got my music back by syncing it. but i dont think i backed up my contacts/photos??? how can i get these stuff back? and i use pinger/textfree for texting so is there a way i can get contacts back with that?

- If you backed up then restore from backup. On your computer go to iTunes>Preferences>Devices and see if you have a backup dated before you had the problem. On the restored iPod go to Settings>iCloud>Storage and Backup and see if you have aback dated before the problem.
- You may be able to get back some of your photos if you do not have a backup:
Using Photo Stream
For more information about using Photo Stream to import your photos to your computer, see Photo Stream FAQ.
After your photos have been imported from your Camera Roll or Saved Photos, you can use iTunes to sync them back to your device.
- For contacts if you do not have a backup is to sync them to the program (Google contacts) that you used before. If you do not have one then you can't get them back.

Lost all my phone numbers in my iphone 4 and my iclod account was without any numbers. how can i get my contacts back?

Lost all my phone numbers in my iphone 4 and my iclod account was without any numbers. how can i get my contacts back?

If they were on your phone when you last backed up you could try restoring to your backup. This may restore them if you follow this user tip: https://discussions.apple.com/docs/DOC-4841.

Thunderbird has just duplicated x 2 every message in my inbox but not in any other folder. It's the fourth time it's done this so how do I get rid of them?

Thunderbird has just duplicated x 2 every message in my inbox but not in any other folder. It's the fourth time it's done this so how do I get rid of them?
I've just tried downloading two addons to try and fix this from the forum but one wasn't compatible with Firefox 28 and the other started downloading something very dodgy to do with .xpi file converters.
So any help would be great, thanks.

first you have an anti virus problem... duplicated message almost always occur through one of two reasons. Anti virus program barfs on a message (relatively common) Server side message corruption (becoming more common, particularly at Yahoo)
Turning off anti virus checking will generally allow the message that causes the issue to download. logging into the webmail portal and deleting what you think looks like the "next" message to download will usually fix corruption that causes duplication of downloads.
Now to the cleanup.
This add-on should do that for you https://addons.mozilla.org/en-US/thunderbird/addon/remove-duplicate-messages-alte/?src=search

Can someone please assist me. I was given an iPod 3G as a gift and I tried to download various apps and it told me that my iPod needs to be iOS 7 or more but I checked and my iPod is at its latest upgrade which is 6.1.6, how can I get those app?

Can someone please assist me. I was given an iPod 3G as a gift and I tried to download various apps and it told me that my iPod needs to be iOS 7 or more but I checked and my iPod is at its latest upgrade which is 6.1.6, how can I get those app?

See a a version compable with your iPod is available:
Starting when iOS 7 was released, Apple now allows downloading the last compatible version of some apps (iOS 4.2.1 and later only)
App Store: Downloading Older Versions of Apps on iOS - Apple Club
App Store: Install the latest compatible version of an app
You first have to download the non-compatible version on your computer. Then when you try to purchase the version on your iPod you will be offered a compatible version if one exists.
Also, if you have iOS 6.1.6 yo have a 4G (has cameras). A 3G does not have cameras and can only go to 5.1.1

HT4993 i accidently restored on my husbands computer and now i have his information that would be on his phone how do i get my stuff back

i need help i restored my phone not thinking that my husband did to and now i have all his stuff on my phone does anyone know how i get my stuff back and no didnt restore my phone

There are three kinds of "stuff" on your machine:
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• Applications you added - these will mostly be in Applications, maybe a few in Utilities
• User files: These will be ONLY in the subdirectory off /Users with your login name -- nowhere else..
There are two kinds on "getting rid of it". Tilde ( ~ ) represents your username.
• I am keeping my machine under my control, I just don't want that stuff in my face.
For this, you can drag the contents of a few folders inside you Users folder to the Trash.
1) /Users/~/Documents
2) /Users/~/Downloads
3) /Users/~/Pictures
4) /Users/~/Music
5) /Users/~/Movies
• I am changing this machine to different ownership, and I want that stuff unrecoverable:
The most secure is to completely erase the Hard Drive and choose security option Zero out data, one pass. This takes several hours. You will then have to re-Install Mac OS X and any Applications you added.
Slightly less secure is to erase what you want to get rid of, then "Erase Free Space" with overwrite with Zeroes, one pass. Take somewhat less time, but there is a tiny possibility something might get re-used before it gets over-written.

I just bought an audiobook which said it was the 1938 version of the book Science of Mind, but it wasnt. It was the 1926 version which I already have. How do I get my money back as I never would have bought it if it had my accurately labelled.

I just bought an audiobook which said it was the 1938 version of Science of Mind but it wasn't...it was the 1926 version...how do I get my money back from iTunes?

Try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT201359 I had cancelled a auto withdrawal from a app I purchased months ago. The app is smule sing. I cancelled the VIP on December 26,2013. Auto renewal was on 12/27/2013. On 1/7/2014 apple charged my account for this. How do I get my money back

I had cancelled a auto withdrawal from a app I purchased months ago. The app is smule sing. I cancelled the VIP on December 26,2013. Auto renewal was on 12/27/2013. On 1/7/2014 apple charged my account for this. How do I get my money back

Use the Report a Problem link in the emailed receipt.

HT2534 I was charged for songs on my credit card but I had an iTunes card and they deducted from that too so I was double charged . How do I get my money back from iTunes

I was charged for some songs that I purchased but I had an iTunes card and they deducted that too how do I get my money back from itunes

Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

Followed the instructions in "the bookmarks and history..." article but cannot retrieve my bookmarks. Initial problem was caused by an AVG Free upgrade which was done this morning. How do I get my "stuff" back?

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