Following an update on Adobe Acrobat 9 Pro

Today there was a large update to Adobe Acrobat 9 Pro and once the update had installed I keep getting the following message
"You cannot use this product at this time. You must repair the problem by ininstalling and the reinstalling this product or contacting your IT administrator or Adobe customer support for help. (147:6)"
I have uninstalled and reinstalled with the same error code and when contacting Adobe was told they are only customer support and not technical. Has anyone got and suggestions for me.

The last update for the Acrobat 9 Family was back in May 2013 (to version 9.5.5*). That product is now end of line, there will never be any more updates and Adobe doesn't provide any customer support.
*see http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows

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Path:            /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Identifier:      com.adobe.Acrobat.Pro
Version:         9.5.0 (9.5.0)
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Report Version: 6
Interval Since Last Report:          573578 sec
Per-App Interval Since Last Report: 318700 sec
Per-App Crashes Since Last Report:   1
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http://kb2.adobe.com/cps/498/cpsid_49880.html
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Following an update on Adobe Acrobat 9 Pro

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