Following hard drive failure on iMac running Maverick I have recovered from TimeMachine backup but now app store does not connect. All other internet connections normal. Does anyone know of a fix?

following hard drive failure on iMac running Maverick I have recovered from TimeMachine backup but now app store does not connect. All other internet connections normal. Does anyone know of a fix?
Also mail not loading. The error report suggests that I look for updates from the app store?

http://www.apple.com/support/mac/app-store/contact/

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I just had to reformat the external hard drive that houses my iPhoto library, then restore it from a backup. Now Time Machine is telling me my backup hard drive suddenly does not have the space to complete a backup. I also noticed when I go in to Time Mac

I just had to reformat the external hard drive that houses my iPhoto library, then restore it from a backup. Now Time Machine is telling me my backup hard drive suddenly does not have the space to complete a backup. I also noticed when I go in to Time Machine, there are only about 5 backups recorded on the ext. hard drive. There were many more before. Any idea what happened and if I have to buy a new back up hard drive?

Hallo Kieth ,
I am not quite ready to restore the full iphoto library , as I have days of work re - imputting titles,descriptions and enhancement . I hope that your suggestion works , as I use my Macbook basically to work with digital photography. Through time , I will need to delete my library to recover more disc space and I would hate to have to spend more time re - imputting titles and descriptions all over again .
Thanks for your interest and advice.
regards - Alan

HT1661 My mid-2009 MacBook Pro has just died via a painful (for me) hard drive failure. I backed up a good percentage of files recently but not enough to keep me happy. I need to access the dead drive on the MBP via a 2008 iMac. Best options?

My mid-2009 MacBook Pro has just died via a painful (for me) hard drive failure. I backed up a good percentage of files recently but not enough to keep me happy. I need to access the dead drive on the MBP via a 2008 iMac. Best options?
I have ordered a 800 firewire to 800 firewire cable and am hoping to use the target mode option to copy files from the MBP.
Is this possible?
Hope so!
Any advice and or help would be greatly appreciated.
Many thanks,
Neil

Thanks Ogelthorpe.
Just bought an enclosure to try that also.
Hoping the MBP isn't really dead but just feigning death
Fingers crossed.

Is there a way for my macbook air (running Lion) to access an external hard drive on my Imac (running snow leopard) specifically for Iphoto and itunes?

Is there a way for my macbook air (running Lion 10.7.2) to access an external hard drive on my Imac (running snow leopard 10.6.8) specifically for Iphoto and itunes?

Yes. For those two applications specifically there is sharing. This presumes both computers are on and connected to the same network.
In iPhoto, enable sharing by (on the iMac) going to the iPhoto menu > Preferences > Sharing > check Share my photos. You can either share the entire library or only selected albums. Now on your MacBook Air, in iPhoto, go to the same preference pane and select Look for shared photos.
iTunes has something similar. In the iTunes menu > Preferences > Sharing > check Share my library on my local network. On the other computer, look in the left column for SHARED and select the iMac. You can now play that music on the MacBook Air.
There are other ways to share files but for those two applications this is the simplest way.
Best of luck.

Replaced hard drive on my iMac running OSX 10.9.3 now CS4 Master Collection Not working. Receiving error message 150:30 - help.

I have had to replace the hard drive on my iMac running OSX 10.9.3 and reloaded my CS4 Master Collection from Time Machine. I am receiving error message 150:30 saying License has stopped working what should I do?

Unfortunately, you can't install Adobe applications by copying them from a backup, or using the Migration Assistant on a Mac. There are too many support files scattered throughout your drive which aren't moved to the correct location.
First, you'll have to use Adobe's Cleaner Tool to remove all of the stuff you copied:
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Then reinstall CS4 Master Collection from your original discs, or a backup of the downloaded files. If you don't have either, you can download Creative Suite from this link:
Other downloads

Imminent hard drive failure 2010 iMac 27, 2.93GHz

Hi I have a 2010 2.93GHz 27in iMac that is my main machine. It has both a 256GB Apple SSD and a 2TB Hitachi HDS722020ALA330 installed with the SSD running Apps and the system and the Hitachi used for my Home folder.
I use both iStat and SMART Utility to monitor the condition of both drives since a sudden failure by either would be catastrophic. I have an adequate back-up procedure in place but I don't want to be suddenly pressurised to replace either drive hurriedly in an emergency. Call it being prepared...
Anyhow, SMART Utility is warning me of imminent failure of the Hitachi drive containing all my data. However iStat passes both using SMART status. So which do I believe?
Looking online it seems that SMART Utility has a pretty good track record in detecting possible failures but I guess unlesss you actually wait for it to happen you can never be sure if the diagnosis is correct.
So I decided to prepare for the worst by ordering a Western Digital 4TB Caviar Black. I like WD and I like the five year warranty even more, however when it arrived I tried to format it. It was noisy spinning up and Disk Utility would not allow a format to take place even though it did actually see it in the list of drives.
I have since found out that internal drives on some iMacs must be replaced with those from identical brands - in my case Hitachi. Hitachi is now called HGST and guess who owns it - yup, Western Digital...
So, the supposed reason for needing an identical branded hard drive is to enable the temperature sensors to work avoiding the 'full-on fan experience'. In the past I have fitted other brand hard drives to other iMacs and used HDD Fan Control to get around the issue but this is my own machine and I intend hanging on to it in as close to factory condition as I can. It's simply the best Mac I have owned in 20 years!
HDD Fan Control has worked very well but obviously I don't want to go down the road of stripping my main machine unneccessarily nor encountering compatibility or other problematic issues that further delay fixing the drive keeping my machine unavailable for work.
And there's the rub. It isn't yet a problem according to iStat. So which software should I believe and which 4TB hard drive should I buy to maintain an otherwise happy Apple experience with my beloved 2010 iMac?
Thanks for any helpful advice!
Rich

Run Apple Hardware Test in extended mode 2-3 times back to back. If any errors appear then take the machine in immediately and get the machine fixed. If errors appear that only confirms a hardware problem is imminent however if no errors appear you may still have troubles.
You left your profile completely blank, it would be helpful if you read Help us to help you on these forums so you know what we look for to assist you.
I would also recommend running Repair Disk in Disk Utility on the internal HD, because you did not complete a profile we don't even know the version of OS X you have running so we cannot offer more instruction than that. If Repair Disk reports errors then yes take it in immediately for replacement.

Had a hard drive failure. Office wants a key to start up after backup. Was preloaded when I bought the laptop. How do I get activation key?

I had a hard drive failure on my MacBook Pro last week and had it replaced by Apple. When I restored my computer with a Time Machine backup, Office 2011 wants an activation key to start up again. Problem is, I had Office pre-installed when I bought my MacBook by Apple. Where do I get the activation key to get it working again?
Thanks
Tiffany Thomas

Post your question on the Microsoft Mac forums since your question is not related to an Apple product: http://answers.microsoft.com/en-us/mac

Serial (repeated) hard drive failures - 24" iMac (early 2007)

This is my mother's computer. After years of my brothers and me advising her to buy a Mac so we wouldn't have to fix her Windows computers anymore she finally bought a 24" iMac. Since then the hard drive has failed repeatedly. The first time it was still under warranty (barely) and it was replaced by the fine folks at the Apple Store. The next time I had the pleasure of doing it myself (I've been doing such for a couple decades; walk in the park). The first two were, of course, standard/OEM Apple-issue drives. The most recent (installed less than 2 months ago!!!!) was a decent Seagate (same grade as the OEM drives).
Seriously, something is very wrong. Please put yourself in my position: My mother dropped quite a bit to buy this computer after I insisted that it would be more reliable than anything she'd used before. Her frustration (she is very verbal about her frustrations) after the first failure was difficult to endure. Now she won't let me rest until this is resolved.
I have zero desire to put another drive into this if it's just going to die like the last. Not to mention the cost. This is ridiculous! She has a great Time Machine backup, and I personally saw it running the day before the failure, so she's good on that front, but what am I supposed to do to prevent this from happening again?
Other than the previous hard drive replacement I have had zero experience with Apple support. I've never needed it. Do I have any chance of them recognizing that this is a lemon and doing something about it?
Look at it in perspective: This will be the 4th hard drive in less than 3 years. In my mother's computer. She's almost 60 years old. It gets maybe 15 hours of use per week.
Thank you for any help/direction/whatever you can provide.

Excellent questions. Yes, I have tested the drives independently of the iMac. I tried target disk mode first, which showed no drive installed. Then I removed the drive and tested it with two different external devices. In all cases my MacBook Pro doesn't recognize any drive connected, though it does recognize the external devices.
The iMac and the backup drive are plugged into a uninterruptable power supply which, in turn, is plugged into an excellent Isotel surge protector which isolates the printer and other devices which are also plugged into it.
I will definitely be getting this drive replaced by seagate. I just don't want to do this again.
The AHT never shows any problems. Is that normal? Seems like it isn't even trying to test the HD, which would make sense if can't see a drive attached. Hadn't occurred to me to run it right after installing the drive, when everything appears to be running just fine. Thanks!
And, to the other guy who cautioned me about the scary glass and fancy sounding tools (give me a break; I own torx drivers up to T20-something), you'll note if you scroll up that I said in my first post that I personally installed this last drive. If you'd like I can go over the pros and cons of each iMac design in terms of hardware upgrades and/or replacements. Same goes for the PowerBooks, PowerMacs, Macbooks/Pro, and Macs Pro.
I'm not a psychiatrist, so I'm certainly prepared to be wrong, but it sounds like you had a traumatic experience with your own glassy iMac. Do you feel like you want to talk about it? I'll listen if you think it will help you feel better.
Message was edited by: jonkun227

External Hard Drive Failures after iMac internal drive replaced

I was one of those lucky ppl who had to have my internal 1TB Seagate HDD replaced due to the recall. It was replaced on Friday.
After the drive was replaced (with another Seagate, ***?), I cloned my previous system back to the new drive (restoring from Time Machine required me to re-download Lion, which required me to re-download to a newer version of Snow Leopard, and just, Oi, vey, I used my clone).
I then had to create another bootcamp partition, and after that, I restored my previous bootcamp from an image backup with Winclone.
The next morning, my Time Machine external backup drive (a Maxtor OneTouch) makes horrible fluttering and crunching noises and cannot be found via disk utility, certainly doesn't mount to the desktop. I figure it just coincidentally failed and attached a new drive (a different OneTouch) for backup.
While Time Machine is performing an initial backup to this new drive (will take 10 hrs), I try to move a few media files to another external media drive (LaCie 1TB). I receive a couple of error -36s on a few particular files, so I figure I should wait for the Time Machine to backup and then diagnose the media drive.
The next morning (after 10 hr backup is finished), I have a stop-sign error that a disk was unmounted improperly (the LaCie media drive). The drive cannot be seen in disk utility or on a completely different MBP running Snow Leopard. It's spinning up, but it can't be read.
Only thing I can think to do is reinstall 10.8.2 over top the cloned system, make sure that the recovery partition was recreated and working.
This can't be a coinicidence, right? At this point, I'm afraid to keep my external storage drives and clone attached to the iMac, but I'm afraid to not have TM drive attached. Anyone know where to start diagnosing the problem?
1. Could a new internal drive be the problem, hardware wise?
2. Could the lack of an initial recovery partition or the setting up of a bootcamp partition have these sorts of consequences?
3. Could the problem be from restoring a clone?

Well, it is a LaCie-packaged adapter, some version of that model. The hub is on the mac mini inspired line of LaCie HDs (http://www.lacie.com/company/news/news.htm?id=10269). I've had it for 6 yrs, and the hub is still going. Other drives have been running from the hub without issue for all that time (and still are). There is no hissing, and the display light indicates the hub is getting power.
You think it's time for a new hub?
The internal switchout is just a coincidence?
(Basically, I'm not a hardware expert. Does anyone know if an internal drive or internal sensor/connection problem can cause externals to fail or blowout a controller? I'm waiting on a drive dock to arrive—I'll know more whether these are HD failures or chip failures after that. Both drives showed normal-seeming power use via their display lights.)

After a hard drive failure, trying to re-load PS and Lightroom from Adobe

Hard drive replacement means I've no Lightroom software of Photoshop. It was LR 3 so now I need it before upgrading to LR5, PS was a newer version but where do I find the Adobe proof I had bought them?

https://www.adobe.com/account.html for serial numbers on your Adobe page

HT4352 I have followed all the instructions on home sharing and it used to work perfectly. With the new apple OS upgrade my apple TV now longer sees anything, even though I I applied all home sharing settings again. Anyone know how to fix this?

I am trying to get home sharing to work on the applie tv and its not working after a Mac OS update. It has not worked for about a month and use to work fine. Has anyone else experienced this problem. Is Apple working on a fix for the problem? Is there a work around?
Thanks,
Anthony

A frequent cause of consistent failure to enable AirPlay or HomeSharing at all, is the service being blocked on the network. Make sure your network isn't hidden, has a unique name, that MAC address authentication is disabled, security is set to use WPA 2 Personal and that there is only one router/device acting as a DHCP server and providing NAT services.
Make sure your router/computer allows access over the following ports
Port
Type
Protocol
Used By
53
TCP/UDP
DNS
DNS
80
TCP
HTTP
AirPlay, iTunes Store
123
TCP/UDP
NTP
Network Time
443
TCP
HTTPS
AirPlay, PhotoStream, iTunes Store
554
TCP/UDP
RTSP
AirPlay
1900
UDP
SSDP
Bonjour
3689
TCP
DAAP
iTunes, AirPlay, HomeSharing
5297
TCP
Bonjour
5298
TCP/UDP
Bonjour
5350
UDP
NAT
Bonjour
5351
UDP
NAT
Bonjour
5353
TCP/UDP
MDNS
Bonjour, AirPlay, HomeSharing
8000-8999
TCP
iTunes Radio Streams
42000-42999
TCP
iTunes Radio Streams
49159
UDP
MDNS (Win)
Bonjour, AirPlay
49163
UDP
MDNS (Win)
Bonjour, AirPlay
Refer to your router manual/manufacturer for any settings that are specific to that model.
Another frequent cause of consistent failure to enable AirPlay or HomeSharing at all, is security software, in many cases configuring it correctly, disabling it or even uninstalling it can help, but in some cases the security software can cause problems that simply reconfiguring, disabling or uninstalling cannot reverse.
If you are consistently unable to activate AirPlay, have tried all the steps in this article and have security software installed on your system, you might benefit from contacting its provider or participating in any online forums they run to discuss the matter with them.

I've got an iMac at OS X 10.6.8, but the app store won't let me upgrade to Mountain Lion. Anyone solved this problem?

"About" says
System Version:
Mac OS X 10.6.8 (10K549)
Kernel Version:
Darwin 10.8.0

Not sure whether I'm pre 2007 - don't see anything in "About" - anything in system info that tells you?
Model Name:
iMac
Model Identifier:
iMac5,1
Processor Name:
Intel Core 2 Duo
Processor Speed:
2.16 GHz
Number Of Processors:
1
Total Number Of Cores:
2
L2 Cache:
4 MB
Memory:
3 GB

Hard drive failure on HP G62-219WM Notebook PC with Windows 7 64-bit

I have HPG62 laptop since 10/1/10. I have had 3 hard drive failures since August. I also replaced the LCD monitor in October 2011. With last hard drive failure in November 2011, I also have "wireless module not working". I ran the diagnostics from laptop: Smart Check test, Run-in test, Hard Disk test, & Memory Module 1 ALL failed. Smart Check test provided ID: RK2A7S-53H5RS-XD002J-60FT03. Memory Module 1 provided ID: RK2A7S-53H5RP-XD002J-409F03. My question is what is causing the hard drive to fail so many times and why are there so many things going wrong with 14 month old laptop?

Hello @AmberNPilcher,
Welcome to the HP Support Forum and thank you for your post.
Now lets see what we can do about your red pixel issue.
First thing first. You are noticing the red pixels on black backgrounds this would most commonly be a stuck pixel. There are a few things that can be done to fix this and they will work in most cases.
If you can please. Post back with your model and product number so i can see what software and hardware you are working with. Here is a link to help you find this.
How Do I Find My Model Number or Product Number?
Please get back to me and i will see what we can do to fix you up.
Thank you again and have a great day.
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
D5GR
I work on behalf of HP

I have a new hard drive on my imac I want to sync my ipad(which has the files I lost when my old hard drive died), which holds the files I lost when my old hard drive died. How can I sync my ipad with my new hard drive?

My hard drive on my IMac died, so I have a new hard drive. I want to sync my Ipad(which has the files I lost when my old hard drive died) back with my IMac. How can I sync my Ipad with my new IMac hard drive without erasing my legacy files on the Ipad at the same time?

Copy everything from your backup copy of your cpomputer to your new hard drive.

Uninstall windows XP from iMac running Mavericks

I wish to uninstall windows XP service pack 3 from my iMac running Mavericks I have removed all I can see but it still appears to be in the back ground any help please

geoffpat wrote:
I am not using Boot Camp I am using Parallels Desktop 9 for Mac
The Virtual Machine you created (windows XP service pack 3) is located in your /Documents/Parallels folder or in /Users/Shared/Parallels folder. If all you want to do is delete it, you can go to that folder and drag the VM file to the trash. I use Fusion rather than Parallels and in Fusion, you can right click on the virtual machine name and one of the choices is to delete it. I'd imagine Parallels has something similar.
BTW, although Microsoft is no longer supporting XP with security updates, Microsoft Security Essentials can still be forced to download and install the latest virus definitions. You just have to tell Security Essentials to update itself.

Following hard drive failure on iMac running Maverick I have recovered from TimeMachine backup but now app store does not connect. All other internet connections normal. Does anyone know of a fix?

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