Following latest update, lost all contact information

I recently upgraded to OS 5.0 and lost all of my contact information, why? and is there a repair?

yes by doing a backup got no help from verizon but a nice apple tech got me back up and running in less than 5 min by doing a back up

Similar Messages

  • I-phone 2.0 update - lost all contacts

    This a.m. did the 2.0 update and lost all contacts. Calender good, photos good, notes good, mail good. Did not have on PC but part of download said "backing up information" WHERE?
    Did 2nd I-phone right after, before checking the first one, and that download went 100% not loosing anything!
    Contacts where different on each phone.

    A very similar problem happened to me. Had some issues during the update which I think may have initially caused the problem. Anyway, that was a couple weeks ago. Just today I was trying to figure out a way to restore it again and I got it. Before the 2.0 software is updated the iPhone automatically backups everthing. To restore your contacts, calendar, photos, text messages, and settings following these steps:
    1. Open iTunes on the same computer you performed the update on.
    2. Connect your iPhone.
    3. Right-click on your phone ("Your name's iPhone") under "Devices" in the left column.
    4. Left-click on "Restore from Backup..."
    5. Select your phone from the drop-down menu.
    6. Click Restore.
    As I said, this should restore your contacts, calendar, photos, text messages, and settings to the way they were before you updated it. It does NOT revert your phone to pre-2.0 software. The new 2.0 firmware will remain in place!
    Hope this works for you!
    Let me know if you're successful!!

  • Updated 2.2 Iphone Software and lost all contact information! HELP!!

    I have the old 8G Iphone and updated the new 2.2 Iphone software and lost all my contact information,video, pics,etc. I tried to hit restore and it did not bring anything back. Does Itunes save info as a back up? HELP!!
    Anthony

    In regards to contact info, the iPhone is designed to be synced with a supported application on your computer.
    With XP, this can be with Outlook 2003 or 2007, or with the address book used by Outlook Express, which I believe is named Windows Contacts.
    Photos captured by your iPhone should be imported by your computer, as with any other digital camera.
    Music and video transferred to your iPhone should remain in your iTunes library on your computer, and the same for photos that were transferred to your iPhone from your computer.
    iTunes creates and maintains a backup of your iPhone, which is updated if needed as the very first step during the sync process - if any of the data included with your iPhone's backup has changed since the last sync.
    The backup stores data such as most iPhone settings, email account settings, SMS messages, notes created with the Notes application, recent calls, call favorites, contact info, and photos that were captured by your iPhone, but it isn't a good idea to depend on your iPhone's backup only for the last two. As already provided, contact info is designed to be synced with a supported application on your computer, and photos captured by your iPhone should be imported by your computer - as with any other digital camera.
    You updated to 2.2 from which firmware version, and did you sync your iPhone with iTunes immediately before installing firmware update 2.2 to update your iPhone's backup if needed?
    You can try restoring your iPhone with iTunes from your iPhone's backup. This will completely erase your iPhone followed by re-installing the current firmware version, which is 2.2. After 2.2 is re-installed, you will be prompted to restore your iPhone from your iPhone's backup, which is the default selection. After your iPhone is restored from your iPhone's backup, this must be followed by a sync with iTunes to re-transfer your selected iTunes content from your computer to your iPhone along with any photos transferred from your computer to your iPhone.
    If your contact information and photos that were captured by your iPhone are not restored from your iPhone's backup and you didn't sync contact information with a supported application on your computer and you didn't import the photos that were captured by your iPhone, this data will be lost.

  • My 3Gs suddenly lost all contacts information

    My iphone 3gs suddenly lost all my contacts information. Before I go to the trouble of manually reentering them all I am wondering what might have caused this and if there is a way to get them back?

    You should be syncing your contact to your computer regularly.  Just sync them back to the iphone.

  • Lost all contact information on my iphone, how do I get it back?

    I have been looking through a number of threads about this but cannot identify one that would solve my problem.
    I have a S4 and don't use cloud - at least as far as I know. I have synced my phone with my Macbook Pro - and I usually have it 'hooked up' to charge the phone while working on my computer. Late last night I noticed that all my contacts had just disappeard. I have no idea how or when they went, so it is difficult to say even if the phone was connected to my Mac when it happened. I haven't tried any of the cures because I want to make sure that I find them rather than making it worse.
    I still have all pics, texts and apps. It is only all the names and numbers have vanished. Any suggestions greatly appreciated as we are in the middle of a build and I need to contact people to get our house finished before Christmas!

    If you synced your phone with iTunes on your Mac, check iTunes/Settings/Devices and see if there is a recent backup of your phone listed. If yes, use it to restore from, contacts are part of the backup.
    Also check if syncing contacts is selected in the Info pane in iTunes with your phone connected.
    If it says that your contacts can be or are synced from your address book on your Mac, and your address book does have your contacts listed, your contacts will be synced again to your phone the next time you sync it.
    Just make sure to have at least one contact listed on the phone, syncing to an iPhone without contacts listed will erase the info on your computer as well.
    Contacts
    To sync contacts with your computer, choose "Sync Contacts with" within iTunes for Windows, or "Sync Contacts" in OS X v10.8, or "Sync Address Book Contacts" in OS X v10.7 and earlier.
    You can sync your contacts with:
    Microsoft Outlook 2003, Microsoft Outlook 2007, Microsoft Outlook 2010 (Windows XP, Windows Vista, Windows 7, and Windows 8)
    Windows Address Book (Windows XP)
    Windows Contacts (Windows Vista, Windows 7, and Windows 8)
    Address Book (Mac OS X v10.7 and earlier)
    Contacts (Mac OS X v10.8)
    Microsoft Entourage 2004, Microsoft Entourage 2008, or Microsoft Outlook 2011 for Mac
    Notes:
    When syncing contacts, you can choose to sync all of your contacts or only selected groups. The option to sync selected items may not show up until after the first sync.
    You can select a group of contacts to which all new contacts created on your iOS device will be added.
    Additional options for syncing include syncing your contacts with Yahoo or Gmail/Google Mail. You will need to configure it with the user name and password for your Yahoo or Google account.
    copied from iOS: How to transfer or sync content to your computer

  • Lost all contacts, photos, everything after updating iphone3gs to ios6

    Hi there,
    I have updated my iphone 3gs to ios6 because many new app required io5 or ios6.
    I back it up but after the update the backups are gone.
    I searched on my computer with files names, etc, but everything is GONE, pictures, contacts, apps, messages, nothing. I have  a brand new iphone with io6 (will count for the great statistics of apple) but as customer I feel ready to something else (non apple) if I do not manage to get back all I had on my iphone.
    I looked in other threads but their solutions did not work for me.
    Hope someone can help me.
    Thanks in advance!

    All contact information from your iphone is stored in you itunes backup.. Anyone trying to tell you otherwise either has not had the benefit of experience, or is trying to coerce you into using the cloud..
    You can pay $40 to $100 for a program that can acces the contact info..
    or you can use freeware to extract the backup , browse it for the contact information and convert it into a document which you can then open and manually copy your contacts from..
    Even if you have a newer backup on your computer, the old information may still be in there..
    So far as your apps, if you did not use the "transfer purchases" option when backing up, your lost apps are lost and you will have to again download them from the app store.. in the future, use the "transfer purchases" option and ALL your apps will be on your backup..
    <Link Edited by Host>

  • Updated to iOS 5.1.1 and lost all contacts, messages, and photos specific to this iPhone.  Is there anything to retrieve the lost info?

    Updated software to iOS 5.1.1 and lost all contacts, messages, and photos specific to this iPhone.  Is there any way to retrieve the lost info?

    if you don't have a backup on iclouds or itunes that you can restore to, then all is gone.  http://support.apple.com/kb/HT1766

  • I cannot access my Itunes following latest update.Solution suggests take it off.If I do I have been told I will lose all my downloads.Is that correct.Is there a way around it?

    Couldnt get onto Itunes following latest update.Help is suggesting delete it,but I have been told this will lose all my downloads(not just from Itunes).Is that correct.How can I get around this?(I am no techno buff so simple answers please. Subsequently resored system from before update but hasnt worked.Still no access to ITunes

    Try the following user tip:
    Troubleshooting issues with iTunes for Windows updates
    Under normal circumstances, an uninstall/reinstall doesn't touch your content. (That being said, it's still always a good idea to maintain a current backup at all times in case of disasters of any sort.)

  • Lost all contacts and data after update iOS 7.1.2, how to recover all the data?

    lost all contacts and data after update iOS 7.1.2, how to recover all the data?
    it's very important to me...

    Restore from your last backup file.

  • Lost all contacts and dial pad on iphone 3gs after update

    Hi, please can someone help, ive lost all contacts and the abillity to add , also my dial pad wont work, all after update , i cant even re ad contacts through my messages.

    Contacts are designed to be synced to a supported application on the computer or a cloud service.  For some reason, are you not using the device as designed?
    As for other issues... basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Has any of this been tried?

  • HT201210 after updating my my Iphone 4 I lost all contacts  - anyone else - how to resolve?

    after updating my my Iphone 4 I lost all contacts  - anyone else - how to resolve?

    If updating to iOS 7 caused your contacts to disappear, please call your AppleCare number and tell the advisor your issue. He should have you escalated to a senior advisor in which they can further assist you as far as trying to get your contacts back to you.
    Source: I am an AppleCare advisor.

  • Just purchased two new iphone4S.  Went to back up two old iphone3Gs,  one of them went into recovery mode and i lost all my information on it.  I don't want to makie the same mistake on other phone.  Please help

    I just purchased to new iphone4s.  I went home plugged old iphone 3Gs to back up to save my info to transfer to new iphone 4s.  One of the 3Gs after it spent about 30 minutes in back up mode suddenly said it was unable to back up then i received a plug in to itunes message on it and the message I am receiving is to restore it to factory settings.  So i basically lost all my information.  I do not want to repeat this fiasco on my husbands phone which contains his business contacts etc.  Please help!

    valerie136 wrote:
    I just purchased to new iphone4s.  I went home plugged old iphone 3Gs to back up to save my info to transfer to new iphone 4s.  One of the 3Gs after it spent about 30 minutes in back up mode suddenly said it was unable to back up then i received a plug in to itunes message on it and the message I am receiving is to restore it to factory settings.  So i basically lost all my information.  I do not want to repeat this fiasco on my husbands phone which contains his business contacts etc.  Please help!
    Are you syncing anything (contact, calendars) with iCloud?

  • I caught my phone 4. Had to buy a new one, lost all contacts, and calendar photos. how can I recover them

    I caught my phone 4. Had to buy a new one, lost all contacts, and calendar photos. how can I recover them?

    What does "I caught my phone 4" mean?
    All contacts, calendars, photos etc should be on your computer as the iphone is designed to be synced to your computer.
    Just sync them to your new iphone.
    iPhone: Transferring information from your current iPhone to a new iPhone

  • Lost all contact info.  All my Aps are there but all the data/progress is missing.  When I plug my iphone into the usb fto synch up with my itunes on the computer a message comes up and says "enter the password to unlock your

    Lost all contact info.  All my Aps are there but all the data/progress is missing.  When I plug my iphone into the usb fto synch up with my itunes on the computer a message comes up and says "enter the password to unlock your iphone backup file".  This is very frustrating

    I suggest trying the update again after an hour or two.  Sometimes, the notice that an update is available comes an hour or two before the developers actually sends the revised app out to be downloaded.

  • Lost all contacts etc after downloading the new software please help

    i downloaded the new softward today and have now lost all contacts pictures messages etc  iphone was backed up but when i started the download the iphone went into restore mode.  im completely at a loss.  need all data back especially pictures

    Did you fail to import your pics before updating?
    You can try restoring from backup
    You should be syncing contacts with your computer regularly.  Have you failed to do this?

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